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Best Practice Business Case Modeling
Axel Springer – Plug & Play!
March 25th, 2015!
Uwe Horstmann, Founding Partner, Project A Ventures – uwe@project.com!
Benjamin Bolland, New Business Analyst, Project A Ventures – benjamin.bolland@project-a.com!
Venture Capital in Germany 2014!
> 50% of all European startup !
invests go to Germany!
Increased share of foreign investors !
since 2013!
22%  29%!
2,1 BN EUR!
Overall investment volume for Germany !
37% of all invests in German !
startups go to Berlin!
RANKS 4!
in international comparison !
by number of tech exits!
970 MIO EUR !
VC invests for tech startups in Berlin!
Sources: Deutscher Start-up Monitor 2014, E&Y Studie: Technologie Start-ups 2014, Dow Jones Venture Capital Report!
1!
Approach!
FOCUS.! CORE COMPETENCIES.!
»  Operational early-stage investor and
company builder in Berlin and São
Paulo!
»  Incubation of ideas and !
acceleration of existing startups!
»  Building sustainably successful
companies!
»  Operational expertise and financing
with own €80 Mio. fund!
Transactional and innovative !
digital business models especially for !
»  Marketplaces and E-Commerce!
»  Software as a Service!
»  Digital Infrastructure Solutions !
»  IT/Product !
»  Performance Marketing!
»  Business Intelligence !
»  Organization Building!
PROFILE.!
2!
3 Years: Interim Results!
Co-investments of !
230 MIO EUR !
> 710 MIO EUR!
Value of companies in the current portfolio !
Involved in building 35 startups!
Employee Satisfaction!
94% would recommend Project A as an
employer to their friends!
3!
Current Portfolio!
5!
Where does Project A invest?!
MARKETPLACES & E-COMMERCE!
6!
DIGITAL INFRASTRUCTURE! SOFTWARE AS A SERVICE!
•  Vertically integrated brands!
•  Marketplaces: localized and in real
time!
•  Performance marketing and business
intelligence!
•  B2B software products!
•  Transferring our learnings into tools
and enablers!
•  Vertically sliced!
•  B2B and SMB focus!
•  Teams that create / bring optionality
•  Incubation, Seed and Series A investments, 500K to 3M EUR investment per round!
Cash flow is more important than your mother!
7!
€(2,000,000.00)!
€- !
€2,000,000.00 !
€4,000,000.00 !
€6,000,000.00 !
€8,000,000.00 !
€10,000,000.00 !
1 2 3 4 5 6 7 8 9 10111213141516171819202122232425
Base your financing rounds planning on
cashflow rather than EBIT or other profit
KPIs.!
!
Cashflow shows the true current face of the
company – other accounting tools try to
represent the “normal state”!
!
VCs like to see a cash flow hockey stick
(see left). Plan financing rounds so that you
never have a negative cash position.!
actual cash position!
no financing!
„99.5% of incoming
business cases show a
hockey stick“!
Holger Witte, Director New
Business at Project A!
Make
assumptions
Define basic!
KPIs
(educated
guess)!
Combine with
top line
What‘s in a business case?!
8!
Financial Statement!
(Profit contribution)!
Cash Flow Forecast!
(Financing timing)!
Balance Sheet!
(Financing timing)!
=!
very basic parameters:!
e.g. tax rates, days payable,
average cost per employee!
Industrie-specific, but not really
in your control!
Key metrics for your business!
e.g. basket size, cost structure,
customer acquisition!
How big is this going to be
when?!
Bottom-up prediction of sales,
revenues, etc.!
Cohort analysis?!
Unit economics!
9!
Questions to be answered
•  What are the most important drivers in
this business model?!
•  What should we focus on?!
•  Where is most room for improvement –
and which improvement would help us
most?!
•  How much marketing and overhead can
we afford?!
Note: This is a sample for a classical retail
business (high CoGS!) – a “digital”
business model like online dating would
look totally different.!
Top line for sales & revenues!
10!
Usage of bottom-up methods, sales as a result of
marketing activities!
“I only need 1% of the market” won’t get you anywhere
Methodology of this example:
Input is the answer to three questions:!
•  How many visitors per channel can I get per day?!
•  How much does a visitor per channel cost me per
day?!
•  How many of these visitors convert into customers per
day?!
  gives you CPO and # of orders!
  Also works with offline sales forces, offline shops, b2b
sales, etc.!
Eliminate the mean – split up where it makes sense (see
variety of CPOs!)!
Where could financing go?!
11!
Marketing investment – CPO vs CAC vs CLV
KPI Definition Calculation Example
CLV
Customer
Lifetime
Value
Accumulated Profit
Contribution 2 in a
certain time frame
Net Sales after returns +
cancellations (initial order + following
orders):
– COGS:
– Logistics&Packing:
– Payment Cost:
50,83€
- 19,50€
- 5,30€
- 0,25€
= 25,33€
CAC
Customer
Acquisitio
n Cost
Marketing Cost / # of
Orders
of New Customers
Marketing Cost:
Orders of New Customers:
15.000 €
/ 1.500
= 10,00 €
CPO
Cost per
order
Marketing Cost / # of
Orders
Marketing Cost:
Orders:
25.000 €
/ 5.000
= 5,00 €
CRR
Cost-
Revenue-
Ratio
Marketing Cost /
Gross Revenue
Marketing Cost:
Gross Revenue:
25.000 €
/ 230.000 €
= 10,87%
Where could financing go?!
12!
Proof of concept and !
establishing the right !
cost base
•  Returns!
•  COGS!
•  Discounts!
•  Logistics!
•  Payment!
•  Marketing!
Plan Plan Plan
2010 2010 2010
Business Case 2010 Okt Nov Dez
KPIs
Sales
Gross Sales before Cancellation [in k EUR] 10.000 12.000 14.000
# Orders 50.000 60.000 70.000
Rates
Return Rate II [in %] 20,0% 22,0% 24,0%
Cancellation rate II [in %] 10% 8% 5%
Fraud Rate [in %] 1,5% 1,2% 1,2%
Basket Size
Gross average Basket Size [in EUR] 50 50 50
Net average Basket Size [in EUR] 40 42 45
Average Items per Order 1,9 1,9 1,9
Average item value [in EUR] 25 28 30
COGS
Basic COGS [in %] 54% 52% 50%
Discounts [in %] 5% 5% 10%
COGS [in %] 59% 57% 60%
Logistic Costs
Logistic Costs per order [in EUR] 9 8 7
Logistic Costs per delivered Item 6 6 6
Logistic Costs per Returned Item 6 6 6
Payment Cost
Payment Costs per order [in EUR] 1 1 1
Marketing Cost
CPO 14 13 12
Customer Acquisition Costs [in EUR] 20 24 20
# returning customers 200.000 250.000 300.000
# new customers 150.000 175.000 200.000
Share of returning customers 75% 70% 66%
Sales returning customers (per month) 30% 25% 20%
Return Rate of returning customers 50% 40% 43%
Lessons learned!
18!
•  Think first – avoid “technical debt”
•  Build a „living case“
•  Aim for the right balance between detail and abstraction
•  Document your changes (e.g. version control)
•  Set conventions and stick to them (formatting, input cells, formulas, assumptions, ....)
•  Avoid spurious accuracy – it‘s still a model!
•  Don’t model for output – focus on your input assumptions
•  QA your case
•  Create sanity checks
•  Learn shortcuts ;-)
Thank you very much
uwe@project-a.com – @uwehorstmann
benjamin.bolland@project-a.com – @benjaminbolland

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"Best Practice Business Case Modeling"

  • 1. Best Practice Business Case Modeling Axel Springer – Plug & Play! March 25th, 2015! Uwe Horstmann, Founding Partner, Project A Ventures – uwe@project.com! Benjamin Bolland, New Business Analyst, Project A Ventures – benjamin.bolland@project-a.com!
  • 2. Venture Capital in Germany 2014! > 50% of all European startup ! invests go to Germany! Increased share of foreign investors ! since 2013! 22%  29%! 2,1 BN EUR! Overall investment volume for Germany ! 37% of all invests in German ! startups go to Berlin! RANKS 4! in international comparison ! by number of tech exits! 970 MIO EUR ! VC invests for tech startups in Berlin! Sources: Deutscher Start-up Monitor 2014, E&Y Studie: Technologie Start-ups 2014, Dow Jones Venture Capital Report! 1!
  • 3. Approach! FOCUS.! CORE COMPETENCIES.! »  Operational early-stage investor and company builder in Berlin and São Paulo! »  Incubation of ideas and ! acceleration of existing startups! »  Building sustainably successful companies! »  Operational expertise and financing with own €80 Mio. fund! Transactional and innovative ! digital business models especially for ! »  Marketplaces and E-Commerce! »  Software as a Service! »  Digital Infrastructure Solutions ! »  IT/Product ! »  Performance Marketing! »  Business Intelligence ! »  Organization Building! PROFILE.! 2!
  • 4. 3 Years: Interim Results! Co-investments of ! 230 MIO EUR ! > 710 MIO EUR! Value of companies in the current portfolio ! Involved in building 35 startups! Employee Satisfaction! 94% would recommend Project A as an employer to their friends! 3!
  • 6. Where does Project A invest?! MARKETPLACES & E-COMMERCE! 6! DIGITAL INFRASTRUCTURE! SOFTWARE AS A SERVICE! •  Vertically integrated brands! •  Marketplaces: localized and in real time! •  Performance marketing and business intelligence! •  B2B software products! •  Transferring our learnings into tools and enablers! •  Vertically sliced! •  B2B and SMB focus! •  Teams that create / bring optionality •  Incubation, Seed and Series A investments, 500K to 3M EUR investment per round!
  • 7. Cash flow is more important than your mother! 7! €(2,000,000.00)! €- ! €2,000,000.00 ! €4,000,000.00 ! €6,000,000.00 ! €8,000,000.00 ! €10,000,000.00 ! 1 2 3 4 5 6 7 8 9 10111213141516171819202122232425 Base your financing rounds planning on cashflow rather than EBIT or other profit KPIs.! ! Cashflow shows the true current face of the company – other accounting tools try to represent the “normal state”! ! VCs like to see a cash flow hockey stick (see left). Plan financing rounds so that you never have a negative cash position.! actual cash position! no financing! „99.5% of incoming business cases show a hockey stick“! Holger Witte, Director New Business at Project A!
  • 8. Make assumptions Define basic! KPIs (educated guess)! Combine with top line What‘s in a business case?! 8! Financial Statement! (Profit contribution)! Cash Flow Forecast! (Financing timing)! Balance Sheet! (Financing timing)! =! very basic parameters:! e.g. tax rates, days payable, average cost per employee! Industrie-specific, but not really in your control! Key metrics for your business! e.g. basket size, cost structure, customer acquisition! How big is this going to be when?! Bottom-up prediction of sales, revenues, etc.! Cohort analysis?!
  • 9. Unit economics! 9! Questions to be answered •  What are the most important drivers in this business model?! •  What should we focus on?! •  Where is most room for improvement – and which improvement would help us most?! •  How much marketing and overhead can we afford?! Note: This is a sample for a classical retail business (high CoGS!) – a “digital” business model like online dating would look totally different.!
  • 10. Top line for sales & revenues! 10! Usage of bottom-up methods, sales as a result of marketing activities! “I only need 1% of the market” won’t get you anywhere Methodology of this example: Input is the answer to three questions:! •  How many visitors per channel can I get per day?! •  How much does a visitor per channel cost me per day?! •  How many of these visitors convert into customers per day?!   gives you CPO and # of orders!   Also works with offline sales forces, offline shops, b2b sales, etc.! Eliminate the mean – split up where it makes sense (see variety of CPOs!)!
  • 11. Where could financing go?! 11! Marketing investment – CPO vs CAC vs CLV KPI Definition Calculation Example CLV Customer Lifetime Value Accumulated Profit Contribution 2 in a certain time frame Net Sales after returns + cancellations (initial order + following orders): – COGS: – Logistics&Packing: – Payment Cost: 50,83€ - 19,50€ - 5,30€ - 0,25€ = 25,33€ CAC Customer Acquisitio n Cost Marketing Cost / # of Orders of New Customers Marketing Cost: Orders of New Customers: 15.000 € / 1.500 = 10,00 € CPO Cost per order Marketing Cost / # of Orders Marketing Cost: Orders: 25.000 € / 5.000 = 5,00 € CRR Cost- Revenue- Ratio Marketing Cost / Gross Revenue Marketing Cost: Gross Revenue: 25.000 € / 230.000 € = 10,87%
  • 12. Where could financing go?! 12! Proof of concept and ! establishing the right ! cost base •  Returns! •  COGS! •  Discounts! •  Logistics! •  Payment! •  Marketing! Plan Plan Plan 2010 2010 2010 Business Case 2010 Okt Nov Dez KPIs Sales Gross Sales before Cancellation [in k EUR] 10.000 12.000 14.000 # Orders 50.000 60.000 70.000 Rates Return Rate II [in %] 20,0% 22,0% 24,0% Cancellation rate II [in %] 10% 8% 5% Fraud Rate [in %] 1,5% 1,2% 1,2% Basket Size Gross average Basket Size [in EUR] 50 50 50 Net average Basket Size [in EUR] 40 42 45 Average Items per Order 1,9 1,9 1,9 Average item value [in EUR] 25 28 30 COGS Basic COGS [in %] 54% 52% 50% Discounts [in %] 5% 5% 10% COGS [in %] 59% 57% 60% Logistic Costs Logistic Costs per order [in EUR] 9 8 7 Logistic Costs per delivered Item 6 6 6 Logistic Costs per Returned Item 6 6 6 Payment Cost Payment Costs per order [in EUR] 1 1 1 Marketing Cost CPO 14 13 12 Customer Acquisition Costs [in EUR] 20 24 20 # returning customers 200.000 250.000 300.000 # new customers 150.000 175.000 200.000 Share of returning customers 75% 70% 66% Sales returning customers (per month) 30% 25% 20% Return Rate of returning customers 50% 40% 43%
  • 13. Lessons learned! 18! •  Think first – avoid “technical debt” •  Build a „living case“ •  Aim for the right balance between detail and abstraction •  Document your changes (e.g. version control) •  Set conventions and stick to them (formatting, input cells, formulas, assumptions, ....) •  Avoid spurious accuracy – it‘s still a model! •  Don’t model for output – focus on your input assumptions •  QA your case •  Create sanity checks •  Learn shortcuts ;-)
  • 14. Thank you very much uwe@project-a.com – @uwehorstmann benjamin.bolland@project-a.com – @benjaminbolland