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The public and cybersecurity practices and knowledge



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Lee Rainie, director of internet, science and technology research at Pew Research Center, presented the Center’s findings about public practices and knowledge related to cybersecurity to the advisory board of the National Cybersecurity Alliance on May 5, 2017. He discussed the wide variance in what the public knows about key cybersecurity issues and concepts and people’s habits when it comes to handling the passwords to their online accounts and their use of public Wi-Fi networks.

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The public and cybersecurity practices and knowledge

  1. 1. The public and cybersecurity practices and knowledge Lee Rainie - @lrainie Director Internet, Science, and Technology Research Cybersecurity Alliance - May 5, 2017
  2. 2. A big problem 41 35 16 15 14 13 6 64 Noticed fraudulent charges on their credit card Received a notice that personal information had been compromised Had their social media account taken over without permission Had their email account taken over without permission Received notice their social security number was compromised Had a loan or line of credit taken out in their name Had a tax refund taken out in their name Any of these
  3. 3. How confident these entities can protect your data?
  4. 4. How people keep track of their passwords
  5. 5. Not best practices • 41% of online adults have shared the password to one of their online accounts with a friend or family member. • 39% say that they use the same (or very similar) passwords for many of their online accounts. • 25% admit that they often use passwords that are less secure than they’d like, because simpler passwords are easier to remember than more complex ones. • 28% of smartphone owners do not use screen locks • 54% use public Wi-Fi networks for sensitive activities like e-commerce and banking
  6. 6. Will cyberattacks happen in the next 5 years?
  7. 7. Knowledge – Tier 1
  8. 8. Knowledge – Tier 2 Incorrect Correct Not sure
  9. 9. Knowledge – Tier 3 Incorrect Correct Not sure
  10. 10. Knowledge – Tier 4 Incorrect Correct Not sure
  11. 11. Demographics • Broad differences in knowledge by educational attainment, especially concerning gap between those who ended education at high school and those who have college+ degrees • Modest differences in knowledge by age • Private browsing • GPS function • Multi-factor authentication • Botnet • Public Wi-Fi not always safe
  12. 12. Amen!