Digital transformation means adapting to not only new technologies that are available but also changes in customer expectations, societal shifts, and industry disruptions. Businesses, in responding to these shifts, are needing to become more customer-focused, agile, adaptive to new opportunities, and efficient in order to stay competitive. Digital transformation is how they can rise to meet these expectations at scale. As businesses undergo digital transformation they implement technology, processes, and big data to solve traditional business problems. These digitized strategies and new business models open up the potential for new streams of income, new partnerships, and a broader reach for the brand. The webinar will covered: • What is Digital Transformation? • How will it affect your business operations? • How to adapt in the Digital Transformation era? YouTube video: https://youtu.be/e-GjiwCzUPg

2. Digital
Transformation
101:Howwillit
affectyour
business? • What is digital
transformation?
• Some examples of
transformative technologies.
• What are the benefits?
• What are the risks?
• What are the impacts?
Agenda

3. DigitalTransformationDefinition
• Digital Transformation (DT or DX)
is the use of new, fast and
frequently changing digital
technology to solve problems. It is
about transforming processes that
were non digital or manual to
digital processes.
1https://en.wikipedia.org/wiki/Digital_transformation

4. Digital
Transformation
Digital Transformation can affect the
individual, an organization, a process, or
larger constructs such as the Internet. It
can affect how we do our jobs, conduct
our daily lives and how we use
technology.

5. Digitaltransformationisnotnew…
Mainframe Computers
1943
Personal Computers
1974
Internet
Early 1970’s
Digital
Transformation
The difference now is the speed and impact of digital transformation.

6. Challenges with Digital Transformation
Rapid
Change
Rapid
Adoption
• Insufficient Due
Diligence
• Integration Issues
• Porting “Old” to “New”
Poor results from
Digital
Transformation

7. ExamplesofhowDigital
Transformationcan
providevalue

8. Block Chain &
Digital
Transformation

9. Block Chain

10. WhatisaBlockchain?
• Database
• Records Cryptographically Linked
• Redundant Copies Replicated among Stewards / Nodes
• Consensus Protocol – Who gets to write a new record
• Ability to execute automated processes using Smart Contracts
• Can interoperate with Digital Currency

11. DigitalTrustAttributesofBlockchainNetworks
• Immutability
• Non-repudiation
• Zero-Knowledge Proof
• Redundancy
• Availability

12. NovelUsesfor
Blockchains
• Provenance – Right to Physical and Digital Assets
• Supply Chain – Transactions within a Source to Eventual
Destination
• Stored Value – Cryptocurrency, Stored Value
• Transaction Record – Financial Exchange and Accounting
Records
• Voting Records
• Patient Records
• Verifiable Credentials
• Citizenship
• Professional Credentials
• Institution Degrees
• Attainment of Social Status (Marriage, Age, Membership)
• Global Legal Entity Identifier (gleif.org)

13. Verifiable Credentials in a Nutshell
13

14. The Verifiable Credential Trust Triangle

15. Displays Audit Accreditor
Credential
Policies &
Procedures
Information
Technology
Governance Authority
TRUST
F
R
A
M
E
W
O
R
K
Trust Anchor
Accreditor
Standards
Attest
Criteria
Audit
Accreditor
Auditor
Accredits
Applies
Provides Evidence
Asserts Compliance
Creates
Attest
Guidance
Evaluates
Relies Upon
Issues Auditor Credential
Oversees
Level 3
Criteria
Level 2 Criteria
Level 1 Criteria
Credential Registry
Issues Trust Anchor and
Credential Registry Credentials
Displays Auditor
Credential
Displays Trust Anchor Credential
Accredits
Issues Audit Accreditor
Credential
Creates
Updates
Issues Credentials
Compliance
Reports
AssertsCompliance
Applies
Referential Trust Model
Blockchain Referential Trust Model

16. CloudServices & Digital
Transformation

17. Initiatives
Business
Outcomes
Customer
Centricity
AccelerateGrowth
Innovation
CreateNew
SourcesofValue
Cost Optimization
DriveEfficiency
Value Proposition

18. Oneplatformformission
criticalwork&businessagility
Organize and gain visibility into work
• Organize, execute, and
ensure work is aligned with strategic initiatives
Access and dynamically deploy resources
• Identify, access, and allocate internal and
external resources on demand
Drive better business performance
• Surface actionable insights into how
resources impact business outcomes

19. B U S I N E S S - F A C I N G C U S T O M E R - F A C I N G
B U S I N E S S M O D E L & O R G A N I Z A T I O N A L C U L T U R E
Changing your business model and organizational culture to adapt to technological change in your industry
• Digitize&/orautomate legacyprocesses
• Optimizeoperations with data-driven
decisions
• Instrumentprocessestomanage risk
• Digitizesupplychain management &
tracking
P R O C E S S &
O P E R A T I O N S
P R O D U C T S
& S E R V I C E S
• Usetechnologyto solve customer
problems
• Map & create digitaluserexperiences
M A R K E T I N G &
D I S T R I B U T I O N
• Distributeproducts& servicesviadigital
channels
• Providecustomersupportand service
via digitalchannels
Benefits of Transformative Technologies like Cloud
K N O W L E D G E &
S E L F - S E R V I C E
• Providebestpractices& digitaltools to
avoid knowledgeloss and knowledge
waste
• Enable self-servicedataexploration,
knowledge-sharing,and toolset
development

20. Data transfer options
API connection, push vs pull, SFTP, compiledfile andemail, etc.
All datain 3rd partycloud applications
What regioncountry isdata in? Complianceconcerns with
GDPR, CCPA,PCI,etc.
3rd PartySub-processors
What 3rd partyprocessors are cloudservices using?
Control over access Integrations with Single Sign On, account provisioning,
Shadow IT
Easy for peoplewith corporate cardto sign up/purchase appsto
start putting data in
Ease of access
Blessing and a curse, what makes Data Transformation great
andavailable, increases the risk and needfor security controls
around it.
Risks of Transformative Technologies like Cloud

21. Obligations to Privacyand Disclosure Moving data around, methods andrequirements todisclose
applications and locations of data.
Enhanced 3rd PartyRisk Programs How doInformation Security teams adapttoadded3rd
partyrisk?
Application Security and Vulnerability due-diligence Addedincrease torisk surface area outside of
traditional brickand mortar datacenters andinternal
development
Audit ScopeIncrease Addedapplications means potential addto external audit
review
Importance of Information Security (IS) Training Ensuring IS training is continual, updatedandengaging to
aidin compliance.
Impacts of Transformative Technologies like Cloud

22. Other Transformative
Technologies

23. Artificial
Intelligence
AI is currently been utilized in
various forms for workload such as:
• Processing large amounts of data
to farm out patterns (e.g., threat
hunting or data mining)
• Responding to human users in
real time (e.g., chat bots)
• Make real-time decisions to stop
threats (e.g., endpoint
protection)

24. Internet
of
Things
Definitions vary on IoT but it is
generally agreed that IoT can
include the use of smaller elements
of a larger infrastructure to produce
larger results than would be
possible otherwise.

25. Internet of Things
Cars, farm resources, medical devices, smart TV’s, etc.
Buildings, Infrastructure, Utilities (typically SCADA)
Endpoint Devices
Short range communication devices such as routers using 802.x, Bluetooth, etc.
Link from end devices to external networks
Gateways
Cellular, Fiber, Dedicated links, etc.
Link gateways to the service level
Telecomms /
Internet links
End user, Big Data, Automation, etc.Service Level

26. Points to consider…

27. DigitalTransformationDrivers
• Application of new technological advances
• Need to find new solutions to current challenges
• Drive to build new markets
• Information sharing
• Major events (e.g., pandemics driving remote working) can lead to:
• Drive to do more real-world activities through digital means (e.g.,
online shopping)
• Change to where employees work

28. Digital
Transformation
Controls
Transformative Technologies include speed, new technology,
and change as elements of their DNA… so how can this all be
managed?
Assess transformative technology and those providing it
Manage change through established change or
transformation processes
Apply known standards or frameworks such as ISO38500 or
ISO9001
Plan the adoption of new technology (do not just migrate
current issues to new technology)

29. RoundTable:
Opinionson
Digital
Transformation
What are the impacts of digital
transformation on businesses?
What does the future look like
for digital transformation?
What is your top take-away
lesson for digital transformation?

30. Summary
Digital Transformation can
impact your business with
new technologies and new
ways to use existing
technologies.
Digital Transformation can be
a fast, game-changing
experience.
Adopting a structured
approach to Digital
Transformation is key to
avoiding its associated pitfalls
(e.g., using grounded
standards such as ISO38500).

31. ISO/IEC 27001
Training Courses
• ISO/IEC 27001 Introduction
1 Day Course
• ISO/IEC 27001 Foundation
2 Days Course
• ISO/IEC 27001 Lead Implementer
5 Days Course
• ISO/IEC 27001 Lead Auditor
5 Days Course
Exam and certification fees are included in the training price.
https://pecb.com/en/education-and-certification-for-individuals/iso-iec-27001
www.pecb.com/events

32. THANK YOU
?
scott@scottperrycpa.com linkedin.com/in/scott-perry-1b7a254
asenglish@hotmail.com
derekrs@gmail.com
linkedin.com/in/englishtony
linkedin.com/in/derek-stephenson-90628b113