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1. Leveraging 20+ years of expertise in global software services
Leveraging Reporting-As-A-
Service to Improve Agility
and Reduce Unit Cost
Speakers:
Srikanth Bhaskar, BI Consultant
Ranjit Shankar, Client Solutions Manager

2. © Nous Infosystems Pvt. Ltd. – Confidential
Housekeeping Rules
■ Type your question into the question panel of Goto webinar
■ Questions will be answered at the end of the webinar
■ Audience will be kept on mute during the webinar
■ Webinar recording and deck will be shared after the webinar

3. © Nous Infosystems Pvt. Ltd. – Confidential
Agenda
Reporting Challenges
Reporting Factory Benefits & Functioning
Reporting Factory Setup
Process, Governance, KPIs
Nous’ BI Factory Accelerator
Q & A

4. © Nous Infosystems Pvt. Ltd. – Confidential
Reporting Challenges
Different Processes
across different
Business Units
Large Development
cycles and refactoring
capabilities
Lack of standardized
and up to date
Documentation
Audit capability for
code development
Inability to scale
quickly
Multiple Tools and
licenses making it
expensive
Lack of Knowledge
Repository for
Reusable Components

5. © Nous Infosystems Pvt. Ltd. – Confidential
What is Reporting-as-a-Service?
“Reporting-as-a-Service (RaaS) is an insight driven
approach that helps organizations to make quick
decisions through effective information management.”

6. © Nous Infosystems Pvt. Ltd. – Confidential
Benefits of Reporting Factory
Standardized
Development
Framework
Build a Repeatable
Process
Build / Maintain
Reusable
Components
Specialized and
Highly Motivated
Teams
Agile and Cost
Effective
Build
Knowledgebase

7. © Nous Infosystems Pvt. Ltd. – Confidential
Reusable
Repository
Specialized
Teams
Process
Reduce Costs Reduce Cycle Times Improve Quality through
Reusability
Well Documented & Audit-able Scalable adding Assemblies Faster Go-to Market
Advantage
Benefits Contd.

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Reporting Factory Functioning
Reporting Factory
Business Submit a Request for a Report
Prioritized & Approved
Development
Assembly
Design
Assembly
Validation
Assembly

9. © Nous Infosystems Pvt. Ltd. – Confidential
Factory Setup / Communication
Offshore Factory
Onshore
Legend
Communication Path
Release Management
Team
Business UsersBusiness Analyst Factory Director
Analyst Design Lead Development Lead Validation Lead

10. © Nous Infosystems Pvt. Ltd. – Confidential
Development Methodology - Scrumban
BI Development Scrumban Board
Functional
Specification
Technical
Specification
Development QA Testing
User Acceptance
Testing
A
r
c
h
i
v
e
d
Completed
Requests
New
Requests
Release
Management &
Deployment
CompletedInProgressSprintGoal
ArchivedInWarranty
NextCycleQueue
Start
End
Vertical Swim Lanes – Teams
• Each Vertical swim lane can be a specialized
team running in parallel
Horizontal Swim lanes – Status
• Track Request status and cycle times
Done Criteria (Checklist)
• To move from between swim lanes vertically

11. © Nous Infosystems Pvt. Ltd. – Confidential
Delivery Process
Lifecycle of a request
Functional
Specification
Technical
Specification
Development QA Testing
User Acceptance
Testing
A
r
c
h
i
v
e
d
Completed
Requests
New Requests Release
Management &
Deployment
CompletedInProgressSprintBacklog
ArchivedInWarranty
Backlog
NextCycleQueue
Start
End
Business User
Identify a New
Report /
enhancement
Prepare Draft
FRS with
Business
needs
Report FRS
Prioritized for
Sprint
Prepare the
FRS detail
Review /
Signoff
No
Yes
Prepare
Technical
Specification
Review /
Signoff
FRS signed off
and waiting
for Technical
Spec
Prioritization
Request
Technical Spec
Prioritized for
Sprint
Development
/ Unit
Testing /
Performance
Testing
Review /
Signoff
Functional
Testing,
Scalability
Testing
Review /
Signoff
No
Technical
Spec signed
off and
waiting for
Development
Prioritization
Yes
Report
Development
Prioritized for
Sprint
No
Development
signed off and
waiting for
Testing
Prioritization
Yes
Report Testing
Prioritized for
Sprint
Testing
signed off and
waiting for
User
Acceptance
Prioritization
Yes
User
Acceptance
testing by
Users
Review /
Signoff
Report UAT
Testing
Prioritized for
Sprint
UAT Testing
signed off and
waiting for
Release
Prioritization
Yes
Report
Release added
to the Queue
Prioritized
Presented in
Change
Approval
Board
Approved by
CAB And
ready for
release
Report
Implemented
and in
Warranty
Draft FRS
Functional
Spec
High
Level
Design
Low Level
Design
Test
Planning
Unit Test
Cases
QA Test
Cases
User test
cases
Change
Record
Impl Run
Book
Detailed
Estimate
No No
Data
Model
Report
File

12. © Nous Infosystems Pvt. Ltd. – Confidential
Governance
Frequency
Participants
Agenda
• Quarterly
• Executives,
Factory Director
•Factory vision
•Strategic Direction plan
•Budgeting
Executive
Committee
• Monthly
• Factory Manager,
Factory Director
•Implementing strategic
plan
•Review Performance
•Review demand
•Escalation Management
Steering
Committee
•Weekly / Fortnightly
•Project Lead,
Factory Manager
•Day to day tracking
•Measuring and
monitoring SLA’s and
KPI’s
•Issue Management
•Requirement
Prioritization
•Capacity Planning
•Release and change
Management
•Escalation Management
Management &
Operations
Committee

13. © Nous Infosystems Pvt. Ltd. – Confidential
KPIs to measure Productivity / Improvement
Set KPIs
Measure,
Baseline, Set
Target
Identify
Bottlenecks
Plan
Improvements
Implement
Improvements
Measure
Periodically
KPI Dashboard
KPI
Baseline
Target
Status
Review Period
Lead Time
(Beginning to
End)
Red / Amber /
Green
Monthly
Functional
Specs Cycle
Time
Red / Amber /
Green
Monthly
Technical Specs
Cycle Time
Red / Amber /
Green
Monthly
Development
Cycle Time
Red / Amber /
Green
Monthly
Validation Cycle
Time
Red / Amber /
Green
Monthly
Escape Defects
to UAT
Red / Amber /
Green
Monthly
Escape Defects
to Production
Red / Amber /
Green
Monthly
Effort Deviation
from Estimation
Red / Amber /
Green
Monthly
Schedule / Velocity
Quality /
Technical Debt Effort

14. © Nous Infosystems Pvt. Ltd. – Confidential
Nous’ BI Factory Accelerator
Experienced Team
 Specialist Delivery / Project Management
 Setup Factory Model at multiple clients
 Specialist Business Analysts
 Setup Factory Model in multiple domains
 Specialist Developers and Testers
 SAP BO, Qlikview, Tableau, etc...
Process Accelerator
 Standardized Process Framework
 Proven and Scalable
Templates Accelerator
 Standardized Template Library
 Also supports Agile and Lean

15. © Nous Infosystems Pvt. Ltd. – Confidential
RAAS Case Study
■ Large Bank in the US had typical Reporting setup issues
Business Units Specific Teams Disparate Tools & Processes
Inconsistent Delivery Quality Inconsistent Delivery timelines
Large Bank in the US
Setting up a
Standardized &
Repeatable Process
Standardized Tool
Identifying & Tracking
Reusable components
Scalable Assembly
Lines
Quality CostSchedule
40% 30% 30%
■ Assessed the “current state”, proposed and implemented the “future state”

16. ABOUT NOUS
INFOSYSTEMS

17. © Nous Infosystems Pvt. Ltd. – Confidential
20+
Years of experience
1000+
Skilled workforce
Onshore/Offshore
Model
350+
Satisfied customers
worldwide
Established process
credentials
CMMi Level 5 v1.3
-ISO 9001:2008
-ISO/IEC 27001:2013
Mature IT Software Solution Provider with Global Standards

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Nous COE– An Overview

19. Q & A

20. © Nous Infosystems Pvt. Ltd. – Confidential© Nous Infosystems Pvt. Ltd. – Confidential
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