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Pet Food Brand Project
MKTG 371 - Prof Olson
Spring 2015
Cat Iannizzotto, Ryan Jaress, Nai Saelee
Alena Glasbrenner, Annika Manz
2
Introduction
The Treka dog food brand was constructed around our company mission statement,
which is as follows:
“To provide our nature-loving, adventure-seeking customers who value health and
staying active with products and an overall brand experience that not only gives them the
tools they need to accomplish what they desire, but encourages a lifestyle that we believe
improves their and their dogs’ quality of life. We like to call this the Treka Lifestyle, and
everyday we strive to make living this healthy, adventurous lifestyle easier and more
appealing through our product assortment and brand related activities.”
1. Target Market Segment
We aim to have the target market of active Americans with active dogs, who enjoy being
outdoors. Our target customers will typically have medium/large dogs. These consumers
are not so much concerned with the product itself, but instead they are concerned with
what purchasing the product allows them to accomplish.
Our demographics will consist of individuals with dogs who are in the age group
of 18 to 45 years. They will have an annual income of $40,000 to $50,000. This product
will be targeted to both genders. We will start our product in the West coast, and build
from there.
The potential size of the market are active dog owners who live in the West coast.
We are starting our company in the West coast due to the high amount of pet ownership
and active lifestyles. We have found statistics that show that 52.9% of California, 62.7%
of Washington, and 63.6% of Oregon own at least one dog. Another statistic shows that
56.3 % of California, 64.1% of Oregon, and 56.3% of Washington achieve at least 150
minutes a week of physical activity. The populations of each state are as follows;
California: 38.8 million, Oregon: 3.97 million, and Washington: 7.062 million people.
This leads to a total population of 49.832 million people. So, approximately 27.48 million
people own at least one dog on the West coast and approximately 28.606 million people
are active on the West coast as well. We assume that not every dog owner is active, but
most tend to be, so we estimate that the potential market would fall somewhere around 20
million people in the West coast alone. This is the present market. In the future, we look
to expand into other states with high pet ownership and moderately high active levels.
Our expansion would lead us into Idaho and Colorado. Idaho has a 53.9% activity rate
and a 62% pet ownership. Colorado has 60.4% activity rate and a 61.3% pet ownership.
The population of Idaho is 1.634 million and the population of Colorado is 5.356 Million.
3
Assuming that these two aspects come close to overlapping our market would increase by
roughly 3 Million people. So, in our future, our total potential market would be
somewhere around 23 million consumers.
We have chosen to differentiate two segments of our target market by whether the
dog they own is considered a family dog, or their personal dog. The way we target
families is by emphasizing our healthy blend of ingredients and encouraging participation
in the various events we plan to put on/sponsor that will promote family bonding with the
dog in a healthy, active manner. We are also emphasizing that the dog is part of the
family, and should be fed the right food because of that. We target individuals by
positioning the brand image similar to what we expect them to perceive their own image.
It is a sleek, adventurous, and wholesome brand that allows the pet to keep up with and
be an integral part of the owner's own lifestyle. We will also be hosting events for this
market segment such as Trekathons, which will be elaborated on later.
2. Brand Identification
We have determined that a customer who enjoys spending time outdoors and is active
and adventurous is likely to bond with a product that possesses an explorer archetypal
brand personality. Our brand is designed to communicate the desire to find what one
seeks by way of experience and adventure.
Our understanding of this very American value of freedom to explore has led us
to believe that our customers consider life itself a journey, an adventure, a trek; and so we
have named our brand “Treka”. The atmospherics of the brand all revolve around
experiencing the outdoors in new ways. The color palette (shown below) we’ve chosen to
communicate this is made up of one primary color: a dusty olive green, and three accent
colors: sea foam (light blue/grey), energetic orange, and black. The logotype is bold and
suggests movement, especially when combined with the logo mark. The mark itself can
be interpreted two ways, as a paw print or a sun; each direction encouraged by chosen
color. An emphasis on photography will be ever-present in the marketing of our brand.
We want the consumer to be able to envision themselves and their dog in the imagery we
provide. This strategy will allow us to expand our product lines in the future because we
can expose those other products to the consumer without it looking like a super
concentrated advertisement, and more like we are encouraging the adventurous lifestyle
and providing the things needed for it. These products might include leashes or doggie
water bowls that they might need for the journey
4
Because the consumer who prefers an explorer brand fears conformity, we
decided not to create a specific personality or character for them to identify with. We
instead decided to focus on the specific values that lead to the lifestyle our brand
encourages and allow the customer freedom to express and share those values whichever
way they please.
We will, however, have associations with people in the form of brand
ambassadors. People will be hand picked who embody the Treka lifestyle, but they will
come in a variety so as not to pin-point any one-way of experiencing the brand. For
example, the picture shown below is our Ambassador Liz. She and her dog Myka partake
in many outdoor activities including running, hiking and trips to the beach, often multiple
times a week. Myka is fed Treka dog food to fuel her consistently active lifestyle and
keep her in tip-top shape for the Trekathons. Another theoretical ambassador might be
Tom, who is a working husband and father of three children. Although Tom’s family
doesn’t have as much time during the week as Liz, they try to take their pup, Dakota on
5
weekend adventures, family camping trips, and Treka-sponsored family events whenever
possible. Dakota is fed Treka dog food so that he stays healthy and is always ready for
the next family outing. At these events, customers will have the chance to meet and
interact with the brand ambassadors that fit their segment.
Brand Ambassadors: Myka & Liz
3. Reasons for Crafting Brand as it is
A. Group Influences
When thinking of the American culture, the first thing that comes to mind is the word
‘freedom’. The freedom to go explore and go on adventures has helped shape our brand
of Treka. From the ability to go explore and enjoy the outdoors, Americans have put an
emphasis on fitness in their lives. With the popularity of fitness raised and still rising, this
running and fitness culture has also led to the rise of individuals bringing their dogs on
these runs and trails with them. No longer is the dog just your stay-at-home friend who
you throw a ball to and play fetch with, but the dog has become a “man’s best friend”,
that right-hand man on the trails, and your active pet you can run on the beach with. This
active lifestyle and culture Americans live has helped shape our brand Treka and what
this brand can do for the dogs leading an active lifestyle, similar to that of their owners.
Besides culture, social economic strata have also helped shape our brand. Treka is
made to target the middle class active families or individuals with a dog. When looking at
this middle class category, they are very price sensitive and make up the majority of
Americans- 70%. Due to this price sensitivity, we want to develop this product from the
6
beginning to have one type of esteem and limit the changing of price. Therefore, we want
to be able to market this product as a lifestyle product, not just another pet food brand.
You’ve heard the saying “being fit is a lifestyle”, which is exactly how Treka is created
to be- as a pet food brand supporting the active lifestyle of dogs. Along with the esteem
we would like Treka to purvey, SES has helped shape the way we would like to
implement marketing our product. With the upward pull strategy, this will allow us to
market our product with upper class symbolism to our middle class target audience. We
decided on the name Treka because it is simple, easy to say, and conveys a sophisticated
vibe. Our logo (as pictured in the previous section) is also very sophisticated with simple
colors that are not too bright and bold and a font that is not too playful, this is to allow the
upward pull strategy to be implemented when consumers see our product.
Reference groups have also impacted the marketing and creation of our brand.
Our brand will be marketed massively to active families with dogs, and because of this
we want to be able to have the families pass on their buying behavior to their children-
particularly in regards to this pet food brand. Our goal is to have Treka become a family
brand that can be passed along to the next generation- just as Heinz is the go-to brand for
ketchup in families, Treka will be for pet food. This adoption of purchase behavior is a
future goal of ours in order to retain our customers. Along with families, the dog
community has additionally impacted the marketing and creation of our brand. The
creation of this active lifestyle pet food brand was also due to the fact that many owners
will take their dogs to “dog parks” in order to be active and interact with other dogs. As
stated with the creation of a TREKATHON, this will allow the community of dog owners
to recognize our pet food brand as a supporter of dogs, an active lifestyle, and allow
Treka to market itself. The TREKATHON will be marketed as a “doggy and me” 3k run
in support of dogs and creating active lifestyles-money to enter the run will be donated to
support an animal shelter. In addition, it will allow our brand to create an emotional
connection with our target market, becoming a brand that brings a dog and human
together; creating life experiences together. We see this group of people as a great
marketing opportunity for our brand due to the fact that members have positive group
membership and will spread the word of our brand once they see the benefits of it.
B. Psychological Influences
Motivations in purchasing pet food, in specific the Treka brand, are derived from
utilitarian and hedonic motives. There is utilitarian motivation because when an owner
purchases food for their pet, they are feeding their dogs, and keeping them healthy and
alive. Hedonic motives also drive the purchase of pet food because dog owners feel
emotions- such as love and joy- when they see that their dogs are enjoying the product.
7
Knowing that they chose a product for their pet that they enjoy, leads to a sense of
fulfillment in the owner. There is emotional involvement seen in purchasing pet food.
When an individual looks for a pet food brand for their dog, they want to find the one that
they can obtain the greatest value from. Treka offers value for your dollar that can be
seen through the emotional bond between owner and dog. This brand markets an active
lifestyle between owner and dog, therefore, we are also marketing experiences between
them.
Learning theory applies to this product category by shaping an individual’s
purchase behavior. Once an individual buys a specific pet food brand - in this case Treka
- and sees the benefits and quality in the brand, it will elicit repurchase behaviors. This is
then amplified by our loyalty programs that Treka has. With the loyalty programs we are
able to create more frequent purchase behaviors from the dog owners. The brand also
relates to the cognitive and vicarious families of the learning theory. Cognitive thinking
takes place when an individual purchases our product because of the provided health
benefits that a purchaser can then compare with the cost of the product in considering if it
is of great value. Vicarious learning takes place within our product when seeing the
photo-heavy ads of Treka and by observing others who have purchased and used the pet
food for their dogs. Our product has very strong image association that consumers will
observe and can decide whether they would like to join this group of individuals leading
an active human and dog lifestyle.
Selective perception can affect the way consumers see our product by the type of
exposure they will allow themselves to receive when seeing Treka. With intentional
exposure, this can be seen with individuals who seek a specific type of pet food or quality
for their dogs. These consumers who are looking for a healthy pet food brand will
intentionally search and find our brand of dog food. With accidental exposure, this can be
seen through the marketing our brand will implement. Through prevalence and placement
of our brand, individuals will then be exposed to Treka. A good way this can also occur is
through word-of-mouth in the dog community- increasing our accidental exposure with
credibility as well. Selective attention consumers have can also affect the way consumers
perceive our brand because consumers are more likely to focus on what the value of the
brand can do for them. Therefore, by marketing heavily on our healthy, active-life driven
pet food brand, we can show consumers the benefit and gain their attention. Selective
interpretation then follows once an individual is able to pick out the recognition and
symbolism within our brand. The paws in our logo, the distinctive colors and font, the
TREKATHON, and the images of active dogs with their owners then become distinctive
indicators of our brand that we want our consumers to recognize- our schemas. Last, the
selective retention dog owners have for pet food brands is accurate and stored long term.
8
Once a consumer begins purchasing a specific brand for their dog, it will become the go-
to brand they usually buy. Therefore, once an individual is able to recognize the schemas
within Treka and create a bond with it, this will create long-term retention with our
brand, leading to customer loyalty.
4. Market Mix
A. Features, Benefits and Emotional Connections
Dogs are part of our customer’s family and for family; one wants nothing but the best.
Treka Dog Food is characterized by highest quality ingredients blended in a rich formula
that provides the dog with all the extras he needs for his adventures. As already
mentioned above, the Treka brand is specifically designed for dog owners sharing an
active lifestyle with their dog. After a day full of adventures, every dog will love our
palatable mix of chicken, wholesome grains, carrots and tomatoes. The 30/20 protein-to-
fat ratio ensures a balanced energy level during periods of activity, whether it be for a
short run in the morning or an entire day of hiking. Afterwards, the power-packed
formula accelerates the dog’s muscle recovery.
For dogs that spend a lot of time out in nature, a well-functioning immune system
is especially important. Our calcium-rich ingredients help maintain strong bones and
Omega 3’s, while Omega 6’s support the overall health of dogs living the Treka lifestyle.
This mix of vitamins does not only keep the pet’s vision sharp, but also promotes a shiny,
healthy coat. Treka food contains all good; no artificial flavors, colorants or preservatives
are added.
The extraordinary high nutritional value implies smaller portions and no need for
additional supplements. This does not only benefit the dog but the lower cost per serving
also benefits our customer’s wallet. All in all, the Treka high-energy dog food is designed
to fuel the dog’s adventures and help him to perform and stay healthy.
Our customers will emotionally connect with Treka via their dogs. Since they see
their dogs as a family member and buddy, they do not only want to share their daily life
with their dogs, but also experience special moments with them. Treka allows the
customers to transfer their healthy and happy lifestyle to their dogs - especially via good
and tasty Treka food. A transferred and thereby shared lifestyle promotes a closer
emotional connection between dog owner and dog. Hence, if the dog is happy, the owner
will be as well.
9
B. Pricing Strategies
Due to the high quality level of Treka food, we will price our brand slightly above the
current market’s average price of dog food at Target of $12.99 per 10 pounds. Since the
middle class aspires to an upper class symbolism, we plan to use our premium nutritional
value of the dog food and all its related benefits to increase our consumer’s willingness to
pay and to trigger the first purchase. The Treka lifestyle will then catch our customers
and prevent the middle class, who is highly prone to switching brands from doing so,
resulting in a high brand loyalty. This is also the reason why we refrain from any
discounts or price deals which would lower the perceptual value of our brand. Instead, we
promote a loyalty program rewarding returning customers and providing them with long-
term savings in form of a promotional item and one free Treka food product after every
10th package bought. Our Treka food comes in a reusable box which does not only keep
the food fresh, but also facilitates packing the food easily for adventure trips.
The Treka boxes will be available in the following prices and sizes:
Small: 10 Pounds at $14.99 | Price of Iams Healthy Naturals at Target: 12.5 Pounds $12.99
Medium: 20 Pounds at $24.99 | Price of Iams Healthy Naturals at Target: 23.2 Pounds $28.99
Large: 35 Pounds at $34.99
C. Distribution Policy
We plan to make Treka available to nearly everyone at the west coast thanks to an
elaborate distribution policy. In particular, this means that we will sell to grocery and
superstores such as Target as well as pet food chains like Petsmart. We will have our
Treka key account managers working out deals specifically tailored to these stores and
negotiating shelf spaces. In order to guarantee a reliable and fast delivery, we will
establish four distribution centers throughout California that will source from one
manufacturing plant located in central California. In accordance with our explorer brand
archetype, we decided to have our own fleet of trucks that will distribute our Treka
products from the plant to the distribution centers and further to the stores. As we are
planning to expand our business towards other states such as Idaho and Colorado in the
long run, our trucks support the exploration of these states and symbolize the cardinal
value of freedom. Besides, branded trucks “exploring” these states also enhance and
promote the adventurous characteristic of our brand in the new sales areas. Additionally,
the Treka explorer brand gives way to further extend the Treka’s brand assortment with
related products.
Our online store is the perfect solution for consumers enjoying their freedoms of
buying their dog food in the most convenient way: They can order their dog food online
and have it delivered directly to their houses via FedEx. On top, we will offer the
10
possibility to subscribe for monthly delivery of Treka food in the appropriate package
size.
D. Promotional Campaign
Since our explorer brand embraces values like freedom and living an active and exploring
lifestyle, we decided to also choose an active slogan, which does not only attract the
customer`s attention but at the same time also serves as a call to action. Therefore, “Treka
- Fuel the Adventure” is the perfect fit and we will use this type of brand image
throughout our whole promotional campaign and all trade activities.
In order to promote our high quality dog food amongst potential trading partners,
we plan to attend the Global Pet Expo where we will attract customers with an impressive
booth. There, our brand ambassadors will be handing out free samples and thereby
inviting attending firms as well as potential consumers to test our product and live the
Treka lifestyle. Also, we will do product demonstrations and presentations for the
attending firms and customers, with the goal of providing a broad overview of the
benefits we offer.
In order to make the Treka brand popular and well known, we will approach our
target market directly at places where we think to find them best. That is, we are planning
to start our first campaign by sponsoring several Dog Obstacle Course Runs held by the
Agility Club of San Diego. Also, our Key Account Management is working on a business
relationship with the San Diego Performance Dog Training Group, where dogs are
brought closer to our brand at a young age and their owners get to know more about our
loyalty program. Both clubs share the same passion of living an active and healthy
lifestyle, which makes them a perfect fit to our Treka brand.
As already mentioned above, we refrain from any price discounts. However, our
goal is to spread the word of our brand and welcome as many customers as possible in
our Treka Family. This means, as soon as a customer has signed up for our loyalty
program, they will receive a $20 gift card from PetSmart, a company we believe shares
similar values to Treka and has the greatest reach in the USA. Also, after the 10th
package bought, our loyal customers are rewarded with a free package of Treka food as
well as a promotional item of their choice.
Another promotional tool with which we intend to raise brand awareness and
loyalty are the so called TREKATHONs – 3k runs organized by our company where dog
owners or even the whole family can actually live the Treka lifestyle and have a
wonderful time together with their best buddy. The run’s collected starting fees will be
directly donated to support an animal shelter. During these “doggy and me” events, we
will provide all participating dogs with free Treka food and offer fun activities like a
11
photo booth for nice memories and a dog’s playground with the latest toys and obstacles.
The winner team will be rewarded with a free one year subscription of Treka food
delivered to their home. Also, our brand ambassadors will attend the Trekathons and
interact with customers, further promoting the Treka lifestyle.
In order to further grow the Treka family, we use our online presence not only in
form of our online store, but also through social media channels. In weekly postings on
Facebook, Twitter, Instagram and Pinterest, our brand ambassadors will provide valuable
tips as well as call for even more action by giving new adventurous treks for dogs. Also,
these channels shall serve as a base for feedback and interaction amongst our customers,
so that they can share their experiences and new ideas with the Treka family.
5. Conclusion
All in all, it can be stated that we strongly believe in the success of our Treka brand with
its presented positioning in the highly competitive pet food market. By following our
explorer brand mission and implementing the above described campaign, we are
confident of becoming a relevant player in the market place. In the future, we plan to
extend our product portfolio as well as the geographical reach of Treka.
12
References:
https://www.avma.org/news/pressroom/pages/TopBotomTenStatesForPets.aspx,
lastly checked May 5th
, 2015
http://www.humanesociety.org/issues/pet_overpopulation/facts/pet_ownership_statistics.html,
lastly checked May 6th
, 2015
http://nccd.cdc.gov/NPAO_DTM/IndicatorSummary.aspx?category=71&indicator=32,
lastly checked May 5th
, 2015

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Pet Food Project_Group 3_FINAL VERSION

  • 1. Pet Food Brand Project MKTG 371 - Prof Olson Spring 2015 Cat Iannizzotto, Ryan Jaress, Nai Saelee Alena Glasbrenner, Annika Manz
  • 2. 2 Introduction The Treka dog food brand was constructed around our company mission statement, which is as follows: “To provide our nature-loving, adventure-seeking customers who value health and staying active with products and an overall brand experience that not only gives them the tools they need to accomplish what they desire, but encourages a lifestyle that we believe improves their and their dogs’ quality of life. We like to call this the Treka Lifestyle, and everyday we strive to make living this healthy, adventurous lifestyle easier and more appealing through our product assortment and brand related activities.” 1. Target Market Segment We aim to have the target market of active Americans with active dogs, who enjoy being outdoors. Our target customers will typically have medium/large dogs. These consumers are not so much concerned with the product itself, but instead they are concerned with what purchasing the product allows them to accomplish. Our demographics will consist of individuals with dogs who are in the age group of 18 to 45 years. They will have an annual income of $40,000 to $50,000. This product will be targeted to both genders. We will start our product in the West coast, and build from there. The potential size of the market are active dog owners who live in the West coast. We are starting our company in the West coast due to the high amount of pet ownership and active lifestyles. We have found statistics that show that 52.9% of California, 62.7% of Washington, and 63.6% of Oregon own at least one dog. Another statistic shows that 56.3 % of California, 64.1% of Oregon, and 56.3% of Washington achieve at least 150 minutes a week of physical activity. The populations of each state are as follows; California: 38.8 million, Oregon: 3.97 million, and Washington: 7.062 million people. This leads to a total population of 49.832 million people. So, approximately 27.48 million people own at least one dog on the West coast and approximately 28.606 million people are active on the West coast as well. We assume that not every dog owner is active, but most tend to be, so we estimate that the potential market would fall somewhere around 20 million people in the West coast alone. This is the present market. In the future, we look to expand into other states with high pet ownership and moderately high active levels. Our expansion would lead us into Idaho and Colorado. Idaho has a 53.9% activity rate and a 62% pet ownership. Colorado has 60.4% activity rate and a 61.3% pet ownership. The population of Idaho is 1.634 million and the population of Colorado is 5.356 Million.
  • 3. 3 Assuming that these two aspects come close to overlapping our market would increase by roughly 3 Million people. So, in our future, our total potential market would be somewhere around 23 million consumers. We have chosen to differentiate two segments of our target market by whether the dog they own is considered a family dog, or their personal dog. The way we target families is by emphasizing our healthy blend of ingredients and encouraging participation in the various events we plan to put on/sponsor that will promote family bonding with the dog in a healthy, active manner. We are also emphasizing that the dog is part of the family, and should be fed the right food because of that. We target individuals by positioning the brand image similar to what we expect them to perceive their own image. It is a sleek, adventurous, and wholesome brand that allows the pet to keep up with and be an integral part of the owner's own lifestyle. We will also be hosting events for this market segment such as Trekathons, which will be elaborated on later. 2. Brand Identification We have determined that a customer who enjoys spending time outdoors and is active and adventurous is likely to bond with a product that possesses an explorer archetypal brand personality. Our brand is designed to communicate the desire to find what one seeks by way of experience and adventure. Our understanding of this very American value of freedom to explore has led us to believe that our customers consider life itself a journey, an adventure, a trek; and so we have named our brand “Treka”. The atmospherics of the brand all revolve around experiencing the outdoors in new ways. The color palette (shown below) we’ve chosen to communicate this is made up of one primary color: a dusty olive green, and three accent colors: sea foam (light blue/grey), energetic orange, and black. The logotype is bold and suggests movement, especially when combined with the logo mark. The mark itself can be interpreted two ways, as a paw print or a sun; each direction encouraged by chosen color. An emphasis on photography will be ever-present in the marketing of our brand. We want the consumer to be able to envision themselves and their dog in the imagery we provide. This strategy will allow us to expand our product lines in the future because we can expose those other products to the consumer without it looking like a super concentrated advertisement, and more like we are encouraging the adventurous lifestyle and providing the things needed for it. These products might include leashes or doggie water bowls that they might need for the journey
  • 4. 4 Because the consumer who prefers an explorer brand fears conformity, we decided not to create a specific personality or character for them to identify with. We instead decided to focus on the specific values that lead to the lifestyle our brand encourages and allow the customer freedom to express and share those values whichever way they please. We will, however, have associations with people in the form of brand ambassadors. People will be hand picked who embody the Treka lifestyle, but they will come in a variety so as not to pin-point any one-way of experiencing the brand. For example, the picture shown below is our Ambassador Liz. She and her dog Myka partake in many outdoor activities including running, hiking and trips to the beach, often multiple times a week. Myka is fed Treka dog food to fuel her consistently active lifestyle and keep her in tip-top shape for the Trekathons. Another theoretical ambassador might be Tom, who is a working husband and father of three children. Although Tom’s family doesn’t have as much time during the week as Liz, they try to take their pup, Dakota on
  • 5. 5 weekend adventures, family camping trips, and Treka-sponsored family events whenever possible. Dakota is fed Treka dog food so that he stays healthy and is always ready for the next family outing. At these events, customers will have the chance to meet and interact with the brand ambassadors that fit their segment. Brand Ambassadors: Myka & Liz 3. Reasons for Crafting Brand as it is A. Group Influences When thinking of the American culture, the first thing that comes to mind is the word ‘freedom’. The freedom to go explore and go on adventures has helped shape our brand of Treka. From the ability to go explore and enjoy the outdoors, Americans have put an emphasis on fitness in their lives. With the popularity of fitness raised and still rising, this running and fitness culture has also led to the rise of individuals bringing their dogs on these runs and trails with them. No longer is the dog just your stay-at-home friend who you throw a ball to and play fetch with, but the dog has become a “man’s best friend”, that right-hand man on the trails, and your active pet you can run on the beach with. This active lifestyle and culture Americans live has helped shape our brand Treka and what this brand can do for the dogs leading an active lifestyle, similar to that of their owners. Besides culture, social economic strata have also helped shape our brand. Treka is made to target the middle class active families or individuals with a dog. When looking at this middle class category, they are very price sensitive and make up the majority of Americans- 70%. Due to this price sensitivity, we want to develop this product from the
  • 6. 6 beginning to have one type of esteem and limit the changing of price. Therefore, we want to be able to market this product as a lifestyle product, not just another pet food brand. You’ve heard the saying “being fit is a lifestyle”, which is exactly how Treka is created to be- as a pet food brand supporting the active lifestyle of dogs. Along with the esteem we would like Treka to purvey, SES has helped shape the way we would like to implement marketing our product. With the upward pull strategy, this will allow us to market our product with upper class symbolism to our middle class target audience. We decided on the name Treka because it is simple, easy to say, and conveys a sophisticated vibe. Our logo (as pictured in the previous section) is also very sophisticated with simple colors that are not too bright and bold and a font that is not too playful, this is to allow the upward pull strategy to be implemented when consumers see our product. Reference groups have also impacted the marketing and creation of our brand. Our brand will be marketed massively to active families with dogs, and because of this we want to be able to have the families pass on their buying behavior to their children- particularly in regards to this pet food brand. Our goal is to have Treka become a family brand that can be passed along to the next generation- just as Heinz is the go-to brand for ketchup in families, Treka will be for pet food. This adoption of purchase behavior is a future goal of ours in order to retain our customers. Along with families, the dog community has additionally impacted the marketing and creation of our brand. The creation of this active lifestyle pet food brand was also due to the fact that many owners will take their dogs to “dog parks” in order to be active and interact with other dogs. As stated with the creation of a TREKATHON, this will allow the community of dog owners to recognize our pet food brand as a supporter of dogs, an active lifestyle, and allow Treka to market itself. The TREKATHON will be marketed as a “doggy and me” 3k run in support of dogs and creating active lifestyles-money to enter the run will be donated to support an animal shelter. In addition, it will allow our brand to create an emotional connection with our target market, becoming a brand that brings a dog and human together; creating life experiences together. We see this group of people as a great marketing opportunity for our brand due to the fact that members have positive group membership and will spread the word of our brand once they see the benefits of it. B. Psychological Influences Motivations in purchasing pet food, in specific the Treka brand, are derived from utilitarian and hedonic motives. There is utilitarian motivation because when an owner purchases food for their pet, they are feeding their dogs, and keeping them healthy and alive. Hedonic motives also drive the purchase of pet food because dog owners feel emotions- such as love and joy- when they see that their dogs are enjoying the product.
  • 7. 7 Knowing that they chose a product for their pet that they enjoy, leads to a sense of fulfillment in the owner. There is emotional involvement seen in purchasing pet food. When an individual looks for a pet food brand for their dog, they want to find the one that they can obtain the greatest value from. Treka offers value for your dollar that can be seen through the emotional bond between owner and dog. This brand markets an active lifestyle between owner and dog, therefore, we are also marketing experiences between them. Learning theory applies to this product category by shaping an individual’s purchase behavior. Once an individual buys a specific pet food brand - in this case Treka - and sees the benefits and quality in the brand, it will elicit repurchase behaviors. This is then amplified by our loyalty programs that Treka has. With the loyalty programs we are able to create more frequent purchase behaviors from the dog owners. The brand also relates to the cognitive and vicarious families of the learning theory. Cognitive thinking takes place when an individual purchases our product because of the provided health benefits that a purchaser can then compare with the cost of the product in considering if it is of great value. Vicarious learning takes place within our product when seeing the photo-heavy ads of Treka and by observing others who have purchased and used the pet food for their dogs. Our product has very strong image association that consumers will observe and can decide whether they would like to join this group of individuals leading an active human and dog lifestyle. Selective perception can affect the way consumers see our product by the type of exposure they will allow themselves to receive when seeing Treka. With intentional exposure, this can be seen with individuals who seek a specific type of pet food or quality for their dogs. These consumers who are looking for a healthy pet food brand will intentionally search and find our brand of dog food. With accidental exposure, this can be seen through the marketing our brand will implement. Through prevalence and placement of our brand, individuals will then be exposed to Treka. A good way this can also occur is through word-of-mouth in the dog community- increasing our accidental exposure with credibility as well. Selective attention consumers have can also affect the way consumers perceive our brand because consumers are more likely to focus on what the value of the brand can do for them. Therefore, by marketing heavily on our healthy, active-life driven pet food brand, we can show consumers the benefit and gain their attention. Selective interpretation then follows once an individual is able to pick out the recognition and symbolism within our brand. The paws in our logo, the distinctive colors and font, the TREKATHON, and the images of active dogs with their owners then become distinctive indicators of our brand that we want our consumers to recognize- our schemas. Last, the selective retention dog owners have for pet food brands is accurate and stored long term.
  • 8. 8 Once a consumer begins purchasing a specific brand for their dog, it will become the go- to brand they usually buy. Therefore, once an individual is able to recognize the schemas within Treka and create a bond with it, this will create long-term retention with our brand, leading to customer loyalty. 4. Market Mix A. Features, Benefits and Emotional Connections Dogs are part of our customer’s family and for family; one wants nothing but the best. Treka Dog Food is characterized by highest quality ingredients blended in a rich formula that provides the dog with all the extras he needs for his adventures. As already mentioned above, the Treka brand is specifically designed for dog owners sharing an active lifestyle with their dog. After a day full of adventures, every dog will love our palatable mix of chicken, wholesome grains, carrots and tomatoes. The 30/20 protein-to- fat ratio ensures a balanced energy level during periods of activity, whether it be for a short run in the morning or an entire day of hiking. Afterwards, the power-packed formula accelerates the dog’s muscle recovery. For dogs that spend a lot of time out in nature, a well-functioning immune system is especially important. Our calcium-rich ingredients help maintain strong bones and Omega 3’s, while Omega 6’s support the overall health of dogs living the Treka lifestyle. This mix of vitamins does not only keep the pet’s vision sharp, but also promotes a shiny, healthy coat. Treka food contains all good; no artificial flavors, colorants or preservatives are added. The extraordinary high nutritional value implies smaller portions and no need for additional supplements. This does not only benefit the dog but the lower cost per serving also benefits our customer’s wallet. All in all, the Treka high-energy dog food is designed to fuel the dog’s adventures and help him to perform and stay healthy. Our customers will emotionally connect with Treka via their dogs. Since they see their dogs as a family member and buddy, they do not only want to share their daily life with their dogs, but also experience special moments with them. Treka allows the customers to transfer their healthy and happy lifestyle to their dogs - especially via good and tasty Treka food. A transferred and thereby shared lifestyle promotes a closer emotional connection between dog owner and dog. Hence, if the dog is happy, the owner will be as well.
  • 9. 9 B. Pricing Strategies Due to the high quality level of Treka food, we will price our brand slightly above the current market’s average price of dog food at Target of $12.99 per 10 pounds. Since the middle class aspires to an upper class symbolism, we plan to use our premium nutritional value of the dog food and all its related benefits to increase our consumer’s willingness to pay and to trigger the first purchase. The Treka lifestyle will then catch our customers and prevent the middle class, who is highly prone to switching brands from doing so, resulting in a high brand loyalty. This is also the reason why we refrain from any discounts or price deals which would lower the perceptual value of our brand. Instead, we promote a loyalty program rewarding returning customers and providing them with long- term savings in form of a promotional item and one free Treka food product after every 10th package bought. Our Treka food comes in a reusable box which does not only keep the food fresh, but also facilitates packing the food easily for adventure trips. The Treka boxes will be available in the following prices and sizes: Small: 10 Pounds at $14.99 | Price of Iams Healthy Naturals at Target: 12.5 Pounds $12.99 Medium: 20 Pounds at $24.99 | Price of Iams Healthy Naturals at Target: 23.2 Pounds $28.99 Large: 35 Pounds at $34.99 C. Distribution Policy We plan to make Treka available to nearly everyone at the west coast thanks to an elaborate distribution policy. In particular, this means that we will sell to grocery and superstores such as Target as well as pet food chains like Petsmart. We will have our Treka key account managers working out deals specifically tailored to these stores and negotiating shelf spaces. In order to guarantee a reliable and fast delivery, we will establish four distribution centers throughout California that will source from one manufacturing plant located in central California. In accordance with our explorer brand archetype, we decided to have our own fleet of trucks that will distribute our Treka products from the plant to the distribution centers and further to the stores. As we are planning to expand our business towards other states such as Idaho and Colorado in the long run, our trucks support the exploration of these states and symbolize the cardinal value of freedom. Besides, branded trucks “exploring” these states also enhance and promote the adventurous characteristic of our brand in the new sales areas. Additionally, the Treka explorer brand gives way to further extend the Treka’s brand assortment with related products. Our online store is the perfect solution for consumers enjoying their freedoms of buying their dog food in the most convenient way: They can order their dog food online and have it delivered directly to their houses via FedEx. On top, we will offer the
  • 10. 10 possibility to subscribe for monthly delivery of Treka food in the appropriate package size. D. Promotional Campaign Since our explorer brand embraces values like freedom and living an active and exploring lifestyle, we decided to also choose an active slogan, which does not only attract the customer`s attention but at the same time also serves as a call to action. Therefore, “Treka - Fuel the Adventure” is the perfect fit and we will use this type of brand image throughout our whole promotional campaign and all trade activities. In order to promote our high quality dog food amongst potential trading partners, we plan to attend the Global Pet Expo where we will attract customers with an impressive booth. There, our brand ambassadors will be handing out free samples and thereby inviting attending firms as well as potential consumers to test our product and live the Treka lifestyle. Also, we will do product demonstrations and presentations for the attending firms and customers, with the goal of providing a broad overview of the benefits we offer. In order to make the Treka brand popular and well known, we will approach our target market directly at places where we think to find them best. That is, we are planning to start our first campaign by sponsoring several Dog Obstacle Course Runs held by the Agility Club of San Diego. Also, our Key Account Management is working on a business relationship with the San Diego Performance Dog Training Group, where dogs are brought closer to our brand at a young age and their owners get to know more about our loyalty program. Both clubs share the same passion of living an active and healthy lifestyle, which makes them a perfect fit to our Treka brand. As already mentioned above, we refrain from any price discounts. However, our goal is to spread the word of our brand and welcome as many customers as possible in our Treka Family. This means, as soon as a customer has signed up for our loyalty program, they will receive a $20 gift card from PetSmart, a company we believe shares similar values to Treka and has the greatest reach in the USA. Also, after the 10th package bought, our loyal customers are rewarded with a free package of Treka food as well as a promotional item of their choice. Another promotional tool with which we intend to raise brand awareness and loyalty are the so called TREKATHONs – 3k runs organized by our company where dog owners or even the whole family can actually live the Treka lifestyle and have a wonderful time together with their best buddy. The run’s collected starting fees will be directly donated to support an animal shelter. During these “doggy and me” events, we will provide all participating dogs with free Treka food and offer fun activities like a
  • 11. 11 photo booth for nice memories and a dog’s playground with the latest toys and obstacles. The winner team will be rewarded with a free one year subscription of Treka food delivered to their home. Also, our brand ambassadors will attend the Trekathons and interact with customers, further promoting the Treka lifestyle. In order to further grow the Treka family, we use our online presence not only in form of our online store, but also through social media channels. In weekly postings on Facebook, Twitter, Instagram and Pinterest, our brand ambassadors will provide valuable tips as well as call for even more action by giving new adventurous treks for dogs. Also, these channels shall serve as a base for feedback and interaction amongst our customers, so that they can share their experiences and new ideas with the Treka family. 5. Conclusion All in all, it can be stated that we strongly believe in the success of our Treka brand with its presented positioning in the highly competitive pet food market. By following our explorer brand mission and implementing the above described campaign, we are confident of becoming a relevant player in the market place. In the future, we plan to extend our product portfolio as well as the geographical reach of Treka.
  • 12. 12 References: https://www.avma.org/news/pressroom/pages/TopBotomTenStatesForPets.aspx, lastly checked May 5th , 2015 http://www.humanesociety.org/issues/pet_overpopulation/facts/pet_ownership_statistics.html, lastly checked May 6th , 2015 http://nccd.cdc.gov/NPAO_DTM/IndicatorSummary.aspx?category=71&indicator=32, lastly checked May 5th , 2015