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Productivity Series | An essential guide to sales productivity in the modern era 
An essential guide to sales productivity in the modern era 
Special Guest Slideshare 
10 real-world tips 
for building 
relationships and 
closing more on 
LinkedIn 
By Jason Miller 
Senior Content Marketing Manager, LinkedIn 
@JasonMillerCA
Special guest slideshare by Jason Miller of LinkedIn 
Social Selling is the way forward for modern-day digital sales reps that are looking to 
exceed their quota and become a sales linchpin within their organization. In this world 
where relationships are the new currency, the sales folks with the best networks will 
become rock stars. Why? Because they’ll be the ones who connect with and glean 
insights about decision makers via social channels to move deals along. 
So how can a sales professional best utilize LinkedIn—the world’s largest professional 
network—for social selling? It boils down to three things: 
1. Build your network on LinkedIn 
2. Identify prospects 
3. Engage with them 
Here are 10 ways that best-in-class sales 
teams use bleeding-edge Social Selling 
techniques on LinkedIn to be more productive: 
An essential guide to sales productivity in the modern era
Lay 1 the foundation with a solid company page 
Once companies begin implementing a social selling strategy, it’s vital 
to establish a “home base” on LinkedIn for messaging, content, 
products/services, and campaigns. Post helpful, targeted content consistently, and 
encourage current customers to follow the company’s page. When an extra push is needed, try using a 
Sponsored Update to reach beyond the company’s initial following. 
An essential guide to sales productivity in the modern era
2 The “who’s viewed your profile” play 
“Funnelholic” and Social Selling expert Craig Rosenberg uses this 
technique. He says, “On LinkedIn— the prospect clicks on YOU. You 
aren’t ‘nameless sales guy x calling me again’—they looked at your 
profile. It’s a prime opportunity to talk to potential buyers. Isn’t that better than ‘checking in’? They see 
your face, glance at your headline and summary…It is especially effective with people you have already 
connected with. (Think lead nurturing).” 
An essential guide to sales productivity in the modern era
3 Use InMail for personalized emails 
Matt Heinz from Heinz Marketing recommends “taking three minutes to 
learn three things about someone before reaching out to them,” and I 
absolutely agree. Reps should leverage the insights they gather from profiles and other social 
networks to indicate they’ve done research on the person they’re connecting with. For example, reference 
a blog post or speech given by that person. 
An essential guide to sales productivity in the modern era
4 Organize prospecting with LinkedIn contacts 
With LinkedIn contacts, sales pros can combine their address books, 
emails and calendars, and keep them up-to-date in one central place. 
LinkedIn will automatically pull in the details of past conversations and meetings, and add those details 
directly into the prospect’s profile. Reps can take it a step further by utilizing Tags, Notes and Reminder 
features as well. 
An essential guide to sales productivity in the modern era
5 Leverage the power of LinkedIn groups 
LinkedIn Groups are a great way to build a personal brand, but they’re 
also terrific for reaching out to group members as if they were a first-degree 
connection. In addition, group members are also able to view the profiles of other 
members of the same group without being connected. 
An essential guide to sales productivity in the modern era
6 Give wings to LinkedIn updates 
When reps post an update to LinkedIn, with a check of a box they can 
easily syndicate that update to share it with their Twitter followers as 
well. Just select the Public + Twitter option in the Share With dropdown before clicking Share in the 
LinkedIn update composer. 
An essential guide to sales productivity in the modern era
7 Leverage @mentions in status updates 
In 2013, LinkedIn rolled out the ability to tag or @mention other users 
and companies in status updates—much like the way it works on 
Facebook and Twitter. Want another LinkedIn user or company to see a status update? 
Include the @ symbol immediately followed by the user’s/company’s name in the update. That user or 
company will get alerted about the mention, and their name will also link to their profile/page in the status 
update itself. 
An essential guide to sales productivity in the modern era
8 Apply the 4-1-1 rule 
The 4-1-1 Rule, coined by Tippingpoint Labs and Joe Pulizzi of the 
Content Marketing Institute, states: 
“For every one self-serving tweet, you should retweet one relevant tweet and most importantly share four 
pieces of relevant content written by others.” 
It’s easy to apply this simple rule to activities on Personal Profiles and LinkedIn company page. For 
social selling, the 4-1-1 Rule is particularly useful when applied to building relationships with prospective 
customers. This helps reps foster an informative dialogue regularly and also keeps them at the forefront 
of prospects’ minds as they move through the buying process. As Jay Baer says, “Sell something, get a 
customer for a day. Help someone, get a customer for life.” 
An essential guide to sales productivity in the modern era
9 Get employees in on the discussion 
LinkedIn isn’t just for marketing and sales folks. In fact it gives everyone in an 
organization a path to become a thought leader and establish their personal brands. Consider third-party 
apps like GaggleAMP and Addvocate to empower employees to share the company’s most important 
content with their networks. 
An essential guide to sales productivity in the modern era
10 Take a cue from the marketing team 
Reach out to the folks on the company’s social, content and PR 
teams as they are likely seasoned pros at posting great content 
and engaging within social. For example there are many parallels between social selling 
and influencer/customer marketing. These teams can likely provide tips around the messaging and 
content that resonates with the company’s target audience. Sales reps can then apply that strategy to 
interactions with their prospects. 
An essential guide to sales productivity in the modern era
DOWNLOAD THE 
FREE EBOOK 
www.microsoft.com/en-us/dynamics/always-be-closing/default.aspx 
An essential guide to sales productivity in the modern era

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10 real-world tips for building relationships and closing more on LinkedIn

  • 1. Productivity Series | An essential guide to sales productivity in the modern era An essential guide to sales productivity in the modern era Special Guest Slideshare 10 real-world tips for building relationships and closing more on LinkedIn By Jason Miller Senior Content Marketing Manager, LinkedIn @JasonMillerCA
  • 2. Special guest slideshare by Jason Miller of LinkedIn Social Selling is the way forward for modern-day digital sales reps that are looking to exceed their quota and become a sales linchpin within their organization. In this world where relationships are the new currency, the sales folks with the best networks will become rock stars. Why? Because they’ll be the ones who connect with and glean insights about decision makers via social channels to move deals along. So how can a sales professional best utilize LinkedIn—the world’s largest professional network—for social selling? It boils down to three things: 1. Build your network on LinkedIn 2. Identify prospects 3. Engage with them Here are 10 ways that best-in-class sales teams use bleeding-edge Social Selling techniques on LinkedIn to be more productive: An essential guide to sales productivity in the modern era
  • 3. Lay 1 the foundation with a solid company page Once companies begin implementing a social selling strategy, it’s vital to establish a “home base” on LinkedIn for messaging, content, products/services, and campaigns. Post helpful, targeted content consistently, and encourage current customers to follow the company’s page. When an extra push is needed, try using a Sponsored Update to reach beyond the company’s initial following. An essential guide to sales productivity in the modern era
  • 4. 2 The “who’s viewed your profile” play “Funnelholic” and Social Selling expert Craig Rosenberg uses this technique. He says, “On LinkedIn— the prospect clicks on YOU. You aren’t ‘nameless sales guy x calling me again’—they looked at your profile. It’s a prime opportunity to talk to potential buyers. Isn’t that better than ‘checking in’? They see your face, glance at your headline and summary…It is especially effective with people you have already connected with. (Think lead nurturing).” An essential guide to sales productivity in the modern era
  • 5. 3 Use InMail for personalized emails Matt Heinz from Heinz Marketing recommends “taking three minutes to learn three things about someone before reaching out to them,” and I absolutely agree. Reps should leverage the insights they gather from profiles and other social networks to indicate they’ve done research on the person they’re connecting with. For example, reference a blog post or speech given by that person. An essential guide to sales productivity in the modern era
  • 6. 4 Organize prospecting with LinkedIn contacts With LinkedIn contacts, sales pros can combine their address books, emails and calendars, and keep them up-to-date in one central place. LinkedIn will automatically pull in the details of past conversations and meetings, and add those details directly into the prospect’s profile. Reps can take it a step further by utilizing Tags, Notes and Reminder features as well. An essential guide to sales productivity in the modern era
  • 7. 5 Leverage the power of LinkedIn groups LinkedIn Groups are a great way to build a personal brand, but they’re also terrific for reaching out to group members as if they were a first-degree connection. In addition, group members are also able to view the profiles of other members of the same group without being connected. An essential guide to sales productivity in the modern era
  • 8. 6 Give wings to LinkedIn updates When reps post an update to LinkedIn, with a check of a box they can easily syndicate that update to share it with their Twitter followers as well. Just select the Public + Twitter option in the Share With dropdown before clicking Share in the LinkedIn update composer. An essential guide to sales productivity in the modern era
  • 9. 7 Leverage @mentions in status updates In 2013, LinkedIn rolled out the ability to tag or @mention other users and companies in status updates—much like the way it works on Facebook and Twitter. Want another LinkedIn user or company to see a status update? Include the @ symbol immediately followed by the user’s/company’s name in the update. That user or company will get alerted about the mention, and their name will also link to their profile/page in the status update itself. An essential guide to sales productivity in the modern era
  • 10. 8 Apply the 4-1-1 rule The 4-1-1 Rule, coined by Tippingpoint Labs and Joe Pulizzi of the Content Marketing Institute, states: “For every one self-serving tweet, you should retweet one relevant tweet and most importantly share four pieces of relevant content written by others.” It’s easy to apply this simple rule to activities on Personal Profiles and LinkedIn company page. For social selling, the 4-1-1 Rule is particularly useful when applied to building relationships with prospective customers. This helps reps foster an informative dialogue regularly and also keeps them at the forefront of prospects’ minds as they move through the buying process. As Jay Baer says, “Sell something, get a customer for a day. Help someone, get a customer for life.” An essential guide to sales productivity in the modern era
  • 11. 9 Get employees in on the discussion LinkedIn isn’t just for marketing and sales folks. In fact it gives everyone in an organization a path to become a thought leader and establish their personal brands. Consider third-party apps like GaggleAMP and Addvocate to empower employees to share the company’s most important content with their networks. An essential guide to sales productivity in the modern era
  • 12. 10 Take a cue from the marketing team Reach out to the folks on the company’s social, content and PR teams as they are likely seasoned pros at posting great content and engaging within social. For example there are many parallels between social selling and influencer/customer marketing. These teams can likely provide tips around the messaging and content that resonates with the company’s target audience. Sales reps can then apply that strategy to interactions with their prospects. An essential guide to sales productivity in the modern era
  • 13. DOWNLOAD THE FREE EBOOK www.microsoft.com/en-us/dynamics/always-be-closing/default.aspx An essential guide to sales productivity in the modern era