SlideShare una empresa de Scribd logo
1 de 46
Section 1
Strategic Modeling for
Enterprise Architecture
This Section is based on the Preface and Chapters 1, 2 and 5 of:
“Enterprise Architecture for Integration: Rapid Delivery Methods and
Technologies” by Clive Finkelstein, Artech House, Norwood MA
(2006)
Module 1: Enterprise Architecture
For Managers and IT
1-01.1
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
RAPID DELIVERY WORKSHOP
FOR
ENTERPRISE ARCHITECTURE
SEGMENT 1-01: THE NEED FOR
BUSINESS TRANSFORMATION
SECTION 1: STRATEGIC
MODELING FOR ENTERPRISE
ARCHITECTURE
MODULE 1: ENTERPRISE ARCHITECTURE
FOR MANAGERS AND IT
SECTION 1: STRATEGIC MODELING
FOR ENTERPRISE ARCHITECTURE
n  SEGMENT 1-01: THE NEED FOR
BUSINESS TRANSFORMATION
n  The factors that inhibit rapid change
n  How can enterprises transform by
removing these inhibitors?
n  What are the benefits of doing so?
n  What organizations does this apply to?
n  Textbook Reference: Preface of “Enterprise
Architecture for Integration: Rapid Delivery
Methods and Technologies”, Clive Finkelstein,
Artech House, Norwood MA (2006)
ENTERPRISE EVOLUTION
n  Major Problem due to lack of
Enterprise Integration
n  Success in Integration is
dependent not only on
Technology
n  It also requires a Coherent,
Integrated Enterprise through
Business Integration
1-01.2
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
ENTERPRISE EVOLUTION
n  How did Enterprises evolve in
the Industrial Age?
n  Answer found in Process
Engineering Bible:
n  Who was the Author?
n  What is the Book Title?
n  When was it Published?
WHERE DID THIS APPEAR?
“To take an example, therefore, from
a very trifling manufacture; but one in
which the division of labour has been
very often taken notice of, the trade of
the pin-maker … a workman … could
scarce … make one pin in a day, and
certainly could not make twenty…” (in
today’s terminology: referring to serial
operation)
WHERE DID THIS APPEAR?
“… But in the way in which this
business is now carried on, not only
the whole work is a peculiar trade, but
it is divided into a number of branches,
of which the greater part are likewise
peculiar trades…” (in today’s
terminology: object-oriented methods)
1-01.3
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
WHERE DID THIS APPEAR?
“… One man draws out the wire,
another straights it, a third cuts it, a
fourth points it, a fifth grinds it at the
top for receiving the head; to make
the head requires two or three distinct
operations…” (object-oriented
encapsulation)
WHERE DID THIS APPEAR?
“… To put it on is a peculiar business,
to whiten the pins is another; it is even
a trade by itself to put them into the
paper; and the important business of
making a pin is … divided into about
eighteen distinct
operations ...” (object-oriented
methods)
WHERE DID THIS APPEAR?
“… I have seen a small manufactory of
this kind where ten men only were
employed … they could, when they
exerted themselves, make among
them about twelve pounds of pins in a
day … upwards of forty-eight thousand
pins in a day. Each person, therefore
… might be considered as making four
thousand eight hundred pins in a
day...” (object-oriented reusability)
1-01.4
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
WHERE DID THIS APPEAR?
“… But if they had all wrought
separately and independently… they
certainly could not each of them have
made twenty, perhaps not one pin in a
day…” (serial operation)
WHERE DID THIS APPEAR?
“… that is, certainly, not … the four
thousand eight hundredth part of what
they are at present capable of
performing, in consequence of a
proper division and combination of
their different operations.” (object-
oriented reusability)
WHERE DID THIS APPEAR?
n  What was the Book Title?
n  Who was the Author?
n  When was it Published?
1-01.5
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
ENTERPRISE EVOLUTION
n  Adam Smith, “Wealth of Nations”,
published in 1776
n  Evolution through the
Industrial Age
n  Evolution in late
18th Century
n  For Manufacture of
Physical Products
n  Evolution through the Industrial Age
n  Evolution through the 19th Century
n  With Information Products,
such as:
n  Bank Loan Applications or …
n  Insurance Policy Applications
ENTERPRISE EVOLUTION
n  Evolution through the Industrial Age
n  Evolution in first half of 20th Century
n  Henry Ford’s Assembly Line
n  Body and Engine assembled in Parallel
n  By mid 20th Century manual processes
were operating in State of Manual
Chaos!!!
ENTERPRISE EVOLUTION
1-01.6
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
n  Evolution through Industrial Age
n  Advent of Computer in mid 20th
Century
n  We automated Redundant Manual
Ledgers as Redundant Databases
n  Also automated data changes on
Paper to keep all data versions up-to-
date
n  We automated manual processes as
automated processes
ENTERPRISE EVOLUTION
n  Evolution through the Industrial Age
n  The computer had an impact …
n  We went from Manual Chaos
instead to automated Chaos!!!
n  We locked Chaos in Back Office
n  We presented a calm, in-control
impression from the Front Office
n  Like the graceful swan …
ENTERPRISE EVOLUTION
n  Like Graceful Swan … gliding
effortlessly across glass-like lake
ENTERPRISE EVOLUTION
1-01.7
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
n  The Result?
n  Today we have 21st
Century Enterprises
n  With …?
ENTERPRISE EVOLUTION
ENTERPRISE EVOLUTION
18th Century
Processes
n  The Result?
n  Today we have 21st
Century Enterprises
n  With …?
n  Focus on Business Transformation in 1990s
through Business Process Reengineering:
n  Based on Article by Michael Hammer,
“Don’t Automate, Obliterate”, Harvard
Business Review, July-August 1990,
pp104-112
n  Success in Business Transformation:
n  Not just processes, but also Enterprise
Architecture
n  See Segment 1-04: “Introduction to
Enterprise Architecture”
Business Transformation
1-01.8
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
n  Business Managers are
responsible for Business
Transformation
n  Business Managers are
Architects of Enterprise
n  What is Missing?
n  What Action is Needed?
n  How can you ensure Success?
Responsibility for
Transformation?
SUMMARY
n  SEGMENT 1-01: THE NEED FOR
BUSINESS TRANSFORMATION
n  We discussed:
n  Evolution of Enterprises through
Industrial Age and key lessons learned
n  Redundant data versions and problems
of a lack of Enterprise Integration
n  We now have 21st Century enterprises
with automated processes still using
technologies from manual processes
SUMMARY
n  SEGMENT 1-01: THE NEED FOR
BUSINESS TRANSFORMATION
n  Must transform to innovative processes
based on 21st Century technologies
n  Business Process Reengineering in 90s
focused only on processes
n  Enterprise Architecture achieves
fundamental business Transformation
and management of business change
within enterprise
n  Responsibility of Senior Management
to set strategic direction
n  Senior Management provide guidance
for enterprise transformation
1-02.1
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
RAPID DELIVERY WORKSHOP
FOR
ENTERPRISE ARCHITECTURE
SEGMENT 1-02: SYSTEMS SUPPORT
FOR RAPID BUSINESS CHANGE
SECTION 1: STRATEGIC MODELING
FOR ENTERPRISE ARCHITECTURE
MODULE 1: ENTERPRISE ARCHITECTURE
FOR MANAGERS AND IT
SEGMENT 1-02: SYSTEMS SUPPORT
FOR RAPID BUSINESS CHANGE
§  What are problems using operational
business processes to design systems for
future?
§  What approach should we take, so our
design of systems for the future can
accommodate rapid business change?
n  Textbook Reference: Preface of “Enterprise Architecture
for Integration: Rapid Delivery Methods and Technologies”,
Clive Finkelstein, Artech House, Norwood MA (2006)
SECTION 1: STRATEGIC MODELING
FOR ENTERPRISE ARCHITECTURE
SYSTEMS DEVELOPMENT
n  Current Systems Development
Methods used in IT:
n  Have served us well developing
Information Systems, Data Bases
and Data Warehouses in period of
managed change until 1990s
1-02.2
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
SYSTEMS DEVELOPMENT
n  But systems now are difficult
to change
n  Need to build flexible systems
for the future that can change
easily, rapidly, and often
n  Methods need to take different
focus for future
TYPICAL IT STARTING POINT
n  Systems requirements are
defined by having IT staff
interview users
n  Based on operational
business process needs
n  Systems Design is based
on available Technology
n  Technology is then used to
deliver required business
benefits
TYPICAL IT STARTING POINT
1-02.3
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
TYPICAL IT STARTING POINT
n  Systems are then implemented
for performance
n  To meet required business needs
n  Systems are very Technology-
Dependent
n  As a result:
n  It is very costly for a business to
move to new technologies
TYPICAL PROBLEMS ...
n  Business needs are
difficult to determine
n  Result: Designed systems
may not address real
business needs
TYPICAL PROBLEMS ...
n  Most systems are not aligned
with corporate goals of
business
n  This is one of main problems
with today’s systems
development methods
1-02.4
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
TYPICAL PROBLEMS ...
n  But strategic directions are
not clear ...
n  They must be understood if
we are to design flexible
systems that can change
easily to support strategic
business directions
PROBLEMS ARE GREATER …
n  Business needs have been
decided mainly by reviewing
existing operational business
processes
n  These processes were based on
strategic plans typically defined
many years (or decades) ago
PROBLEMS ARE GREATER …
n  Businesses must change, to
compete
n  Competition today demands
systems that can change
easily to support rapid
business change
1-02.5
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
COMMUNICATION VIA
INTERNET
n  Today we communicate instantly
anywhere in the world, through
the Internet
n  Environment that we accept
today was way beyond our
wildest imagination when our
processes were first defined
BUSINESS CHANGE PROBLEMS …
n  Most business changes need
redevelopment of systems
n  Existing systems may require
massive change to support
essential business changes
n  Often faster to start over
again, but still very slow and
extremely costly
BUSINESS CHANGE PROBLEMS
n  In 1990s we never expected that
today, organizations would
communicate in seconds
n  We assumed communication would
be by mail – or later by fax – with
responses days or weeks later
n  Rapid business response was, at
best, in hours
n  Business processes were never
designed to respond in seconds
1-02.6
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
SO WHAT IS SOLUTION ???
n  Only thing Constant today
… is Change itself !
n  Our systems must support
corporate business goals
n  This is one of most common
development problems today
PRINCIPLES FOR CHANGE …
There are three key principles:
1.  Must design for tomorrow not
based on processes still used
today, which reflect yesterday
•  Must design for tomorrow with
processes based on Strategic
Plans defined for tomorrow
PRINCIPLES FOR CHANGE …
2. We must tailor our future
systems for Internet:
•  Which now represents both
our present and our future
•  Must respond in seconds or
minutes, not in weeks or
days as before
1-02.7
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
PRINCIPLES FOR CHANGE …
3.  Systems must be designed for
change, to support rapid pace of
business change:
•  Using systems built with “logic leggo
building blocks” that can be assembled
by point and click methods
•  With process or workflow models to
generate code automatically using
Service Oriented Architecture (SOA)
principles
•  So process changes are made rapidly
to accommodate business changes
WHAT IS SOLUTION ???
n  IT must be aware of strategic
business directions:
n  But IT Departments typically
do not participate in Strategic
Business Planning
SO WHAT IS SOLUTION ???
n  Need to build future systems
based on strategic plans
n  So future business needs are
well-known
n  So systems can be aligned
with corporate business goals
n  So systems are much easier
to change to support business
1-02.8
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
SO WHAT IS SOLUTION ???
n  We can utilize technology
to achieve strategic plans
n  Technology can also offer
competitive advantage for
business competition
SUMMARY
Discussed three key principles:
1. Must design using processes
based on Plans for tomorrow
2. Must tailor systems for the
Internet so they can respond
in seconds or minutes
3.  Systems should be built with
“logic leggo building blocks” as
Web Services assembled by
point and click methods:
n  With process or workflow models
to generate code automatically
by using Business Process
Management (BPM) languages …
SUMMARY
1-02.9
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
SUMMARY
n  Using Service Oriented Architecture
(SOA) Business Process Management
(BPM) languages such as:
n  BPEL: Business Process Execution
Language
n  BPML: Business Process Modeling
Language or
n  BPSS (for ebXML): Business
Process Specification Schema
1-03.1
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
RAPID DELIVERY WORKSHOP
FOR
ENTERPRISE ARCHITECTURE
SEGMENT 1-03: BALANCED
SCORECARD AND STRATEGY MAPS
SECTION 1: STRATEGIC MODELING
FOR ENTERPRISE ARCHITECTURE
MODULE 1: ENTERPRISE ARCHITECTURE
FOR MANAGERS AND IT
SEGMENT 1-03: BALANCED SCORECARD
AND STRATEGY MAPS
§  What are concepts of Balanced
Scorecard and Strategy Maps?
§  How do these help management
during Strategic Business Planning?
n  Textbook Reference: Chapter 2 of “Enterprise
Architecture for Integration: Rapid Delivery
Methods and Technologies”, Clive Finkelstein,
Artech House, Norwood MA (2006)
SECTION 1: STRATEGIC MODELING
FOR ENTERPRISE ARCHITECTURE
REFERENCE BOOKS FOR BALANCED
SCORECARD AND STRATEGY MAPS
n  Books by Robert S. Kaplan and David P. Norton:
n  “The Balanced Scorecard: Translating Strategy into
Action”, (Boston: Harvard Business School Press, 1996)
n  “The Strategy-Focused Organization: How Balanced
Scorecard Companies thrive in the New Business
Environment”, (Boston: Harvard Business School Press,
2001)
n  “Strategy Maps: Converting Intangible Assets into
Tangible Outcomes”, (Boston: Harvard Business School
Press, 2004)
1-03.2
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
BALANCED SCORECARD PERSPECTIVES
1.  Financial: Strategy for growth,
profitability and risk viewed from the
perspective of the shareholder
2.  Customer: Strategy for creating value
and differentiation from the perspective
of the customer
3.  Internal Business Processes: Strategic
priorities for various business processes,
which create customer and shareholder
satisfaction
4.  Learning and Growth: Priorities to
create climate supportING organizational
change, innovation and growth
Build,ReadandUse
Build,ReadandUse
Source: “The Strategy-Focused Organization”
STRATEGY MAPS: PRIVATE SECTOR
“If we succeed, how
will we look to our
shareholders?”
Financial Perspective
“To achieve our vision,
how must we look to
our customers?”
Customer Perspective
“To satisfy our customers,
which processes must
we excel at?”
Internal Perspective
“To achieve our vision,
how must our organization
learn and improve?”
Learning and Growth
Perspective
The Strategy
ReadandUse
Source: “Strategy Maps” Fig. 1-2
Strategy Maps: Public Sector
and Nonprofit Organizations
“To achieve our vision,
how must our organization
learn and improve?”
Learning and Growth
Perspective
The Mission
ReadandUse
“To satisfy our customers
and financial donors, which
business processes must
we excel at?”
Internal Perspective
“If we succeed, how will
we look to our taxpayers
(or donors)?”
Fiduciary Perspective
“To achieve our vision,
how must we look to
our customers?”
Customer Perspective
Source: “Strategy Maps” Fig. 1-2
1-03.3
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
VALUE CREATION VIA STRATEGY MAPS
Source: “Strategy Maps” Fig. 1-3
Long-Term
Shareholder Value
Improve Cost
Structure
Increase Asset
Utilization
Expand Revenue
Opportunities
Enhance
Customer Value
Financial
PRODUCTIVITY STRATEGY GROWTH STRATEGY
Perspective
Operations Mgt
Processes
• Supply
• Production
• Distribution
• Risk Mgt
Customer Mgt
Processes
• Selection
• Acquisition
• Retention
• Growth
Innovation
Processes
• Opportunity
Identification
• R&D Portfolio
• Design/Develop
Regulatory and
Social Processes
• Supply
• Production
• Distribution
• Risk Mgt
Internal
Perspective
ORGANIZATION CAPITAL
CULTURE LEADERSHIP ALIGNMENT TEAMWORK
INFORMATION CAPITAL
HUMAN CAPITALLearning /
Growth
Perspective
CUSTOMER VALUE PROPOSITION
Price Quality Availability Selection Functionality Service Partnership Brand
PRODUCT/SERVICE ATTRIBUTES RELATIONSHIP IMAGE
Perspective
Customer
MOBIL’S BALANCED SCORECARD
Strategic
Themes
Strategic Objectives Strategic Measures
Financial Financial Growth F1 Return on Capital Employed
F2 Existing Asset Utilization
F3 Profitability
F4 Industry Cost Leader
F5 Profitable Growth
n  ROCE
n  Cash Flow
n  Net Margin Rank (Vs Competition)
n  Full Cost Peer Gallon Delivered (Vs
Competition)
n  Volume Growth Rate Vs Industry
n  Premium Ratio
n  Non-gasoline Revenue and Margin
Customer Delight the Customer
Win-Win Dealer
Relations
C1 Continually Delight the Target
Customer
C2 Build Win-Win Relations with Dealer
n  Share of Segment in Key Markets
n  Mystery Shopper Rating
n  Dealer Gross Profit Growth
n  Dealer Survey
Internal Build the Franchise
Safe and Reliable
I1 Innovative Products and Service
I2 Best in Class Franchise Teams
I3 Refinery Performance
I4 Inventory Management
I5 Industry Cost Leader
I6 On Spec, on Time
n  New Product ROI
n  New Product Acceptance Rate
n  Dealer Quality Score
n  Yield Gap
n  Unplanned Downtime
n  Inventory Levels
n  Run-out Rate
n  Activity Cost Vs Competition
n  Perfect Orders
Learning
and
Growth
Motivated and
Prepared Workforce
L1 Climate for Action
L2 Core Competencies and Skills
L3 Access to Strategic Information
n  Employee Survey
n  Personal Balanced Scorecard (%)
n  Strategic Competency Availability
n  Strategic Information Availability
Source: “The Strategy-Focused Organization”, Fig. 2-5
MOBIL: LEARNING & GROWTH PERSPECTIVE
FINANCIAL PERSPECTIVE
Source: “The Strategy-Focused Organization”, Fig. 2-6
LEARNING AND GROWTH PERSPECTIVE
•  Aligned
•  Personal Growth
•  Functional Excellence
•  Leadership Skills
•  Integrated View
•  Process Improvement
•  Y2K
•  Personal Scorecard
•  Employee Feedback
•  Strategic Skill
Coverage Ratio
•  Systems
Milestones
Climate for Action Competencies Technology
A Motivated and Prepared Workforce
CUSTOMER PERSPECTIVE
INTERNAL PERSPECTIVE
1-03.4
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
MOBIL: INTERNAL PERSPECTIVE
Source: “Strategy-Focused Organization”, Figure 2-6
FINANCIAL PERSPECTIVE
LEARNING AND GROWTH PERSPECTIVE
“Be a Good
Neighbour”
Create Non-
Gasoline
Products and
Service
•  New Product
ROI
•  New Product
Acceptance
Rate
•  Share of Target
Segments
•  Environmental
Incidents
•  Safety
Incidents
Understand
Consumer
Segments
Improve
Environmental
Health and
Safety
•  Dealer Quality
Rating
Best in Class
Franchise
Teams
•  Yield Gap
•  Unplanned
Downtime
Improve
Hardware
Performance
•  Perfect Orders
On Spec
On Time
•  Inventory Levels
•  Run-out Rate
Improve
Inventory
Management
•  Activity Cost Vs
Competition
Industry Cost
Leader
“Build Franchise”
“Increase
Consumer Value”
“Achieve Operational
Excellence”
INTERNAL PERSPECTIVE
CUSTOMER PERSPECTIVE
MOBIL: CUSTOMER PERSPECTIVE
INTERNAL PERSPECTIVE
Source: “Strategy-Focused Organization”, Figure 2-6
LEARNING AND GROWTH PERSPECTIVE
FINANCIAL PERSPECTIVE
Speedy
Purchase
Friendly
Helpful
Employees
Recognize
Loyalty
More
Consumer
Products
Help
Develop
Business
Skills
“Delight the Consumer”
Differentiators
“Win-Win Dealer Relations”
Basic
•  Clean
•  Safe
•  Quality
Product
•  Trusted
Brand
•  Dealer Profit Growth
•  Dealer Satisfaction
•  Mystery Shopper Rating
•  Share of Segment
CUSTOMER PERSPECTIVE
MOBIL: FINANCIAL PERSPECTIVE
Source: “Strategy-Focused Organization”, Figure 2-6
INTERNAL PERSPECTIVE
LEARNING AND GROWTH PERSPECTIVE
CUSTOMER PERSPECTIVE
New Sources of
Non-gasoline
Revenue
Increase Customer
Profitability
through Premium
Brands
Become Industry
Cents Leader
Maximize Use of
Existing Assets
•  Non-gasoline Revenue
and Margin
•  Volume Vs Industry
•  Premium Ratio
•  Cash Expense (Cost per
Gallon) Vs Industry
•  Cash Flow
Revenue Growth Strategy Productivity Strategy•  ROCE
•  Net Margin
(Vs Industry)
Increase ROCE to 12%
FINANCIAL PERSPECTIVE
1-03.5
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
MOBIL: CUSTOMER + FINANCIAL PERSPECTIVES
Source: “The Strategy-Focused Organization”, Fig. 2-6
New Sources of
Non-gasoline
Revenue
Increase Customer
Profitability
through Premium
Brands
Become Industry
Cents Leader
Maximize Use of
Existing Assets
•  Non-gasoline
Revenue and
Margin
•  Volume Vs Industry
•  Premium Ratio
•  Cash Expense
(Cost per Gallon)
Vs Industry
•  Cash Flow
Revenue Growth Strategy Productivity Strategy•  ROCE
•  Net Margin
(Vs Industry)
Increase ROCE to 12%
Speedy
Purchase
Friendly
Helpful
Employees
Recognize
Loyalty
More
Consumer
Products
Help
Develop
Business
Skills
“Delight the Consumer”
Differentiators
“Win-Win Dealer Relations”
Basic
•  Clean
•  Safe
•  Quality
Product
•  Trusted
Brand
•  Dealer Profit Growth
•  Dealer Satisfaction
•  Mystery Shopper Rating
•  Share of Segment
LEARNING AND GROWTH PERSPECTIVE AND INTERNAL PERSPECTIVE
Customer
Perspective
Financial
Perspective
ReadandUse
MOBIL: LEARNING AND GROWTH PERSPECTIVE
+ INTERNAL PERSPECTIVE
A Motivated and Prepared Workforce
•  Aligned
•  Personal Growth
•  Functional Excellence
•  Leadership Skills
•  Integrated View
•  Process Improvement
•  Y2K
•  Personal Scorecard
•  Employee Feedback
•  Strategic Skill Coverage
Ratio
•  Systems Milestones
Climate for Action Competencies Technology
Create Non-
Gasoline
Products and
Service
•  New Product
ROI
•  New Product
Acceptance
Rate
•  Share of Target
Segments
•  Environmental
Incidents
•  Safety
Incidents
Understand
Consumer
Segments
Improve
Environmental
Health and
Safety
•  Dealer Quality
Rating
Best in Class
Franchise
Teams
•  Yield Gap
•  Unplanned
Downtime
Improve
Hardware
Performance
•  Perfect Orders
On Spec
On Time
•  Inventory
Levels
•  Run-out Rate
Improve
Inventory
Management
•  Activity Cost Vs
Competition
Industry Cost
Leader
“Build
Franchise”
“Increase
Consumer Value”
“Achieve Operational
Excellence”
“Be a Good
Neighbour
Customer Perspective; and Financial Perspective
Source: “The Strategy-Focused Organization”, Fig. 2-6
MOBIL: LEARNING AND GROWTH PERSPECTIVE
+ INTERNAL PERSPECTIVE
A Motivated and Prepared Workforce
•  Aligned
•  Personal Growth
•  Functional Excellence
•  Leadership Skills
•  Integrated View
•  Process Improvement
•  Y2K
•  Personal Scorecard
•  Employee Feedback
•  Strategic Skill Coverage
Ratio
•  Systems Milestones
Climate for Action Competencies Technology
Create Non-
Gasoline
Products and
Service
•  New Product
ROI
•  New Product
Acceptance
Rate
•  Share of Target
Segments
•  Environmental
Incidents
•  Safety
Incidents
Understand
Consumer
Segments
Improve
Environmental
Health and
Safety
•  Dealer Quality
Rating
Best in Class
Franchise
Teams
•  Yield Gap
•  Unplanned
Downtime
Improve
Hardware
Performance
•  Perfect Orders
On Spec
On Time
•  Inventory
Levels
•  Run-out Rate
Improve
Inventory
Management
•  Activity Cost Vs
Competition
Industry Cost
Leader
“Build
Franchise”
“Increase
Consumer Value”
“Achieve Operational
Excellence”
“Be a Good
Neighbour
Customer Perspective; and Financial Perspective
Source: “The Strategy-Focused Organization”, Fig. 2-6
Learning
and Growth
Perspective
Internal
Perspective
ReadandUse
1-03.6
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
SUMMARY OF KEY POINTS
n  We discussed principles of Balanced
Scorecard and Strategy Maps
n  We saw that Strategy Maps provide
clear visual relationships between
strategies
n  We could easily see strategies that
other strategies are dependent upon
1-04.1
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
RAPID DELIVERY WORKSHOP
FOR
ENTERPRISE ARCHITECTURE
SEGMENT 1-04: INTRODUCTION
TO ENTERPRISE ARCHITECTURE
SECTION 1: STRATEGIC MODELING
FOR ENTERPRISE ARCHITECTURE
MODULE 1: ENTERPRISE ARCHITECTURE
FOR MANAGERS AND IT
SEGMENT 1-04: INTRODUCTION
TO ENTERPRISE ARCHITECTURE
§  What are Principles of Enterprise
Architecture?
§  Version 1.0 of Zachman Framework
for Enterprise Architecture
n  Textbook Reference: Chapter 1 of “Enterprise
Architecture for Integration: Rapid Delivery
Methods and Technologies”, Clive Finkelstein,
Artech House, Norwood MA (2006)
SECTION 1: STRATEGIC MODELING
FOR ENTERPRISE ARCHITECTURE
ARCHITECTURE BASICS …
Buildings Airplanes Enterprise
OWNER
Architect’s Work Breakdown Model of
Drawings Structure Business
DESIGNER
Architect’s Engineering Model of
Plans Design Info System
BUILDER
Contractor’s Manufacturing Technology
Plans Engineering Model
Design
DIFFERENT PERSPECTIVES
1-04.2
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
ARCHITECTURE BASICS …
WHAT HOW WHERE
Material Function Location
Bill of Functional Drawings
Materials Specifications
Data Functional Network
Models Models Models
DIFFERENT ABSTRACTIONS
ARCHITECTURE BASICS …
What How Where
Planner
Owner
Designer
Builder
Subcontractor
Final Structure
ARCHITECTURE BASICS …
1-04.3
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
VERSION 1.0 OF ZACHMAN FRAMEWORK FOR
ENTERPRISE ARCHITECTURE
ZACHMAN_framework.wmv [1m58s]
n  Artifacts defined by independent
variables, as Columns based on
Primitive Interrogatives:
n  What, How, Where,
Who, When, Why
n  Rows are Views of Enterprise:
n  Perspective of : Planner, Owner,
Designer, Builder, Subcontractor
(or Out-of-Context specification)
Strategy
Why
Schedule
When
OrganizationNetworkFunctionDataFUNCTIONING
ENTERPRISE
SUBCONTRACTOR
Out-of-Context
BUILDER
Physical
DESIGNER
Logical
OWNER
Conceptual
PLANNER
Objectives/Scope
WhoWhereHowWhat
John Zachman
JOHN ZACHMAN: COLUMNS ARE
PRIMITIVE BUILDING BLOCKS
n  Primitive Interrogatives
are used to Build Complex
Enterprise Composites,
such as Systems
n  Six Interrogatives are:
n  What
n  How
n  Where
n  Who
n  When
n  Why
Zachman0957_Primative versus composite.wmv [1m22s]
John Zachman
John A. Zachman, Zachman International
ZACHMAN FRAMEWORK VERSION
1.0 - CURRENT IT DESIGN FOCUS
Builder
OBJECTIVES/
SCOPE
(CONTEXTUAL)
MODEL
(CONCEPTUAL)
ENTERPRISE
Designer
SYSTEM
MODEL
(LOGICAL)
TECHNOLOGY
MODEL
(PHYSICAL)
DETAILED
REPRESEN-
TATIONS
(OUT-OF-
CONTEXT)
Sub-
Contractor
FUNCTIONING
ENTERPRISE
DATA FUNCTION NETWORK
e.g. Data Definition
Ent. = Field
Reln. = Address
e.g. DATA
e.g. Physical Data Model
Ent. = Table/Segment, etc.
Reln. = Key/Pointer, etc.
e.g. Logical Data Model
Ent. = Data Entity
Reln. = Data Relationship
e.g. Semantic Model
Ent. = Business Entity
Reln. = Business Relationship
List of Things Important to the
Business
Entity = Class of Business
Thing
List of Processes the Business
Performs
Function = Class of Business
Process
e.g. Application Architecture
I/O = User Views
Proc. = Application Function
e.g. System Design
I/O = Data Elements/Sets
Proc. = Computer Function
e.g. Program
I/O = Control Block
Proc. = Language Stmt
e.g. FUNCTION
e.g. Business Process Model
Proc. = Business Process
I/O = Business Resources
List of Locations in Which the
Business Operates
Node = Major Business
Location
e.g. Logistics Network
Node = Business Location
Link = Business Linkage
e.g. Distributed System
Node = I/S Function
(Processor, Storage, etc.)
Link = Line Characteristics
e.g.Technology Architecture
Node = Hardware/System
Software
Link = Line Specifications
e.g. Network Architecture
Node = Addresses
Link = Protocols
e.g. NETWORK
Architecture
Planner
Owner
Builder
ENTERPRISE
MODEL
(CONCEPTUAL)
Designer
SYSTEM
MODEL
(LOGICAL)
TECHNOLOGY
CONSTRAINED
MODEL
(PHYSICAL)
DETAILED
REPRESEN-
TATIONS
(OUT-OF
CONTEXT)
Sub-
Contractor
FUNCTIONING
MOTIVATIONTIMEPEOPLE
e.g. Rule Specification
End = Sub-condition
Means = Step
e.g. Rule Design
End = Condition
Means = Action
e.g. Business Rule Model
End = Structural Assertion
Means = Action Assertion
End = Business Objective
Means = Business Strategy
List of Business Goals/Strat.
Ends/Means = Major Bus. Goal/
Critical Success Factor
List of Events Significant
Time = Major Business Event
e.g. Processing Structure
Cycle = Processing Cycle
Time = System Event
e.g. Control Structure
Cycle = Component Cycle
Time = Execute
e.g. Timing Definition
Cycle = Machine Cycle
Time = Interrupt
e.g. SCHEDULE
e.g. Master Schedule
Time = Business Event
Cycle = Business Cycle
List of Organizations Important
People = Class of Agent
e.g. Work Flow Model
People = Organization Unit
Work = Work Product
e.g. Human Interface
People = Role
Work = Deliverable
e.g. Presentation Architecture
People = User
Work = Screen Format
e.g. Security Architecture
People = Identity
Work = Job
e.g. ORGANIZATION
ENTERPRISE
e.g. STRATEGY
Planner
Owner
to the Businessto the Business
E1
E1.1
E2
A1
E1.2
E1.3
E1
E1.1
E2
A1
E1.2
E1.3
E1
E1.1
E2
A1
E1.2
E1.3
What How Where Who When Why
e.g. Business Plan
OBJECTIVES/
SCOPE
(CONTEXTUAL)
Architecture
To
Build
these
…
Using
Today’
s
Design
Focus?
We Need
Strategic
Focus
1-04.4
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
1
2
3
John A. Zachman, Zachman International
Builder
OBJECTIVES/
SCOPE
(CONTEXTUAL)
MODEL
(CONCEPTUAL)
ENTERPRISE
Designer
SYSTEM
MODEL
(LOGICAL)
TECHNOLOGY
MODEL
(PHYSICAL)
DETAILED
REPRESEN-
TATIONS
(OUT-OF-
CONTEXT)
Sub-
Contractor
FUNCTIONING
ENTERPRISE
DATA FUNCTION NETWORK
e.g. Data Definition
Ent. = Field
Reln. = Address
e.g. DATA
e.g. Physical Data Model
Ent. = Table/Segment, etc.
Reln. = Key/Pointer, etc.
e.g. Logical Data Model
Ent. = Data Entity
Reln. = Data Relationship
e.g. Semantic Model
Ent. = Business Entity
Reln. = Business Relationship
List of Things Important to the
Business
Entity = Class of Business
Thing
List of Processes the Business
Performs
Function = Class of Business
Process
e.g. Application Architecture
I/O = User Views
Proc. = Application Function
e.g. System Design
I/O = Data Elements/Sets
Proc. = Computer Function
e.g. Program
I/O = Control Block
Proc. = Language Stmt
e.g. FUNCTION
e.g. Business Process Model
Proc. = Business Process
I/O = Business Resources
List of Locations in Which the
Business Operates
Node = Major Business
Location
e.g. Logistics Network
Node = Business Location
Link = Business Linkage
e.g. Distributed System
Node = I/S Function
(Processor, Storage, etc.)
Link = Line Characteristics
e.g.Technology Architecture
Node = Hardware/System
Software
Link = Line Specifications
e.g. Network Architecture
Node = Addresses
Link = Protocols
e.g. NETWORK
Architecture
Planner
Owner
Builder
ENTERPRISE
MODEL
(CONCEPTUAL)
Designer
SYSTEM
MODEL
(LOGICAL)
TECHNOLOGY
CONSTRAINED
MODEL
(PHYSICAL)
DETAILED
REPRESEN-
TATIONS
(OUT-OF
CONTEXT)
Sub-
Contractor
FUNCTIONING
MOTIVATIONTIMEPEOPLE
e.g. Rule Specification
End = Sub-condition
Means = Step
e.g. Rule Design
End = Condition
Means = Action
e.g. Business Rule Model
End = Structural Assertion
Means = Action Assertion
End = Business Objective
Means = Business Strategy
List of Business Goals/Strat.
Ends/Means = Major Bus. Goal/
Critical Success Factor
List of Events Significant
Time = Major Business Event
e.g. Processing Structure
Cycle = Processing Cycle
Time = System Event
e.g. Control Structure
Cycle = Component Cycle
Time = Execute
e.g. Timing Definition
Cycle = Machine Cycle
Time = Interrupt
e.g. SCHEDULE
e.g. Master Schedule
Time = Business Event
Cycle = Business Cycle
List of Organizations Important
People = Class of Agent
e.g. Work Flow Model
People = Organization Unit
Work = Work Product
e.g. Human Interface
People = Role
Work = Deliverable
e.g. Presentation Architecture
People = User
Work = Screen Format
e.g. Security Architecture
People = Identity
Work = Job
e.g. ORGANIZATION
Planner
Owner
to the Businessto the Business
E1
E1.1
E2
A1
E1.2
E1.3
E1
E1.1
E2
A1
E1.2
E1.3
E1
E1.1
E2
A1
E1.2
E1.3
What How Where Who When Why
e.g. Business Plan
OBJECTIVES/
SCOPE
(CONTEXTUAL)
Architecture
ENTERPRISE
e.g. STRATEGY
ZACHMAN FRAMEWORK
VERSION 1.0 STRATEGIC FOCUS
From the
Strategic
Focus …
Forward
Engineer
to these…
And So
Build
these …
JOHN ZACHMAN: REUSABILITY DEPENDS
ON AN ENTERPRISE-WIDE FOCUS
n  Building Construction and
Airplane Design are based
on Reusable Components
n  From Interchangeable
Parts
n  Hard to achieve Reusability
in Enterprise if each
System is built from
scratch each time using
Primitive Components
n  Need Enterprise-Wide
Focus to identify
Reusable Components
ZACHMAN_nationalart.wmv [3m28s]
John Zachman
Strategy
Why
Future
Schedule
When
Time
OrganizationNetworkFunctionDataFUNCTIONING
ENTERPRISE
SUB-
CONTRACTOR
Out-of-Context
BUILDER
Physical
DESIGNER
Logical
OWNER
Conceptual
PLANNER
Objectives/Scope
Who
People
Where
Location
How
Function
What
Data
ZACHMAN CELL EXAMPLES AND
CRITICAL COLUMNS FOR FUTURE
List of
Things
Enterprise
Model
Logical
Data Model
Physical
Data Model
Data
Definition
List of
Processes
Activity
Model
Process
Model
System
Model
Program
List of
Goals/Obj
Business
Plan
Business
Rules
Rule
Design
Rule Specs
Org
Structure
Work Flow
Human
Interface
Presn
Interface
Security
Interface
List of
Locations
Business
Logistics
Distrib.
Architect.
Technol.
Architect.
Network
Architect.
List of
Events
Master
Schedule
Process
Structure
Control
Structure
Timing
Definition
1
1-04.5
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
ZACHMAN CELL EXAMPLES AND
CRITICAL COLUMNS FOR FUTURE
Strategy
Why
Future
Schedule
When
Time
OrganizationNetworkFunctionDataFUNCTIONING
ENTERPRISE
SUB-
CONTRACTOR
Out-of-Context
BUILDER
Physical
DESIGNER
Logical
OWNER
Conceptual
PLANNER
Objectives/Scope
Who
People
Where
Location
How
Function
What
Data
List of
Things
Enterprise
Model
Logical
Data Model
Physical
Data Model
Data
Definition
List of
Processes
Activity
Model
Process
Model
System
Model
Program
List of
Goals/Obj
Business
Plan
Business
Rules
Rule
Design
Rule Specs
Org
Structure
Work Flow
Human
Interface
Presn
Interface
Security
Interface
List of
Locations
Business
Logistics
Distrib.
Architect.
Technol.
Architect.
Network
Architect.
List of
Events
Master
Schedule
Process
Structure
Control
Structure
Timing
Definition
12
ZACHMAN CELL EXAMPLES AND
CRITICAL COLUMNS FOR FUTURE
13 2
Strategy
Why
Future
Schedule
When
Time
OrganizationNetworkFunctionDataFUNCTIONING
ENTERPRISE
SUB-
CONTRACTOR
Out-of-Context
BUILDER
Physical
DESIGNER
Logical
OWNER
Conceptual
PLANNER
Objectives/Scope
Who
People
Where
Location
How
Function
What
Data
List of
Things
Enterprise
Model
Logical
Data Model
Physical
Data Model
Data
Definition
List of
Processes
Activity
Model
Process
Model
System
Model
Program
List of
Goals/Obj
Business
Plan
Business
Rules
Rule
Design
Rule Specs
Org
Structure
Work Flow
Human
Interface
Presn
Interface
Security
Interface
List of
Locations
Business
Logistics
Distrib.
Architect.
Technol.
Architect.
Network
Architect.
List of
Events
Master
Schedule
Process
Structure
Control
Structure
Timing
Definition
ZACHMAN CELL EXAMPLES AND
CRITICAL COLUMNS FOR FUTURE
13 2 4
Strategy
Why
Future
Schedule
When
Time
OrganizationNetworkFunctionDataFUNCTIONING
ENTERPRISE
SUB-
CONTRACTOR
Out-of-Context
BUILDER
Physical
DESIGNER
Logical
OWNER
Conceptual
PLANNER
Objectives/Scope
Who
People
Where
Location
How
Function
What
Data
List of
Things
Enterprise
Model
Logical
Data Model
Physical
Data Model
Data
Definition
List of
Processes
Activity
Model
Process
Model
System
Model
Program
List of
Goals/Obj
Business
Plan
Business
Rules
Rule
Design
Rule Specs
Org
Structure
Work Flow
Human
Interface
Presn
Interface
Security
Interface
List of
Locations
Business
Logistics
Distrib.
Architect.
Technol.
Architect.
Network
Architect.
List of
Events
Master
Schedule
Process
Structure
Control
Structure
Timing
Definition
1-04.6
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
ZACHMAN CELL EXAMPLES AND
CRITICAL COLUMNS FOR FUTURE
13 2 45
Strategy
Why
Future
Schedule
When
Time
OrganizationNetworkFunctionDataFUNCTIONING
ENTERPRISE
SUB-
CONTRACTOR
Out-of-Context
BUILDER
Physical
DESIGNER
Logical
OWNER
Conceptual
PLANNER
Objectives/Scope
Who
People
Where
Location
How
Function
What
Data
List of
Things
Enterprise
Model
Logical
Data Model
Physical
Data Model
Data
Definition
List of
Processes
Activity
Model
Process
Model
System
Model
Program
List of
Goals/Obj
Business
Plan
Business
Rules
Rule
Design
Rule Specs
Org
Structure
Work Flow
Human
Interface
Presn
Interface
Security
Interface
List of
Locations
Business
Logistics
Distrib.
Architect.
Technol.
Architect.
Network
Architect.
List of
Events
Master
Schedule
Process
Structure
Control
Structure
Timing
Definition
ZACHMAN CELL EXAMPLES AND
CRITICAL COLUMNS FOR FUTURE
13 2 45 6
Strategy
Why
Future
Schedule
When
Time
OrganizationNetworkFunctionDataFUNCTIONING
ENTERPRISE
SUB-
CONTRACTOR
Out-of-Context
BUILDER
Physical
DESIGNER
Logical
OWNER
Conceptual
PLANNER
Objectives/Scope
Who
People
Where
Location
How
Function
What
Data
List of
Things
Enterprise
Model
Logical
Data Model
Physical
Data Model
Data
Definition
List of
Processes
Activity
Model
Process
Model
System
Model
Program
List of
Goals/Obj
Business
Plan
Business
Rules
Rule
Design
Rule Specs
Org
Structure
Work Flow
Human
Interface
Presn
Interface
Security
Interface
List of
Locations
Business
Logistics
Distrib.
Architect.
Technol.
Architect.
Network
Architect.
List of
Events
Master
Schedule
Process
Structure
Control
Structure
Timing
Definition
Strategy
Why
Future
Schedule
When
Time
OrganizationNetworkFunctionDataFUNCTIONING
ENTERPRISE
SUB-
CONTRACTOR
Out-of-Context
BUILDER
Physical
DESIGNER
Logical
OWNER
Conceptual
PLANNER
Objectives/Scope
Who
People
Where
Location
How
Function
What
Data
List of
Things
Enterprise
Model
Logical
Data Model
Physical
Data Model
Data
Definition
List of
Processes
Activity
Model
Process
Model
System
Model
Program
List of
Goals/Obj
Business
Plan
Business
Rules
Rule
Design
Rule Specs
Org
Structure
Work Flow
Human
Interface
Presn
Interface
Security
Interface
List of
Locations
Business
Logistics
Distrib.
Architect.
Technol.
Architect.
Network
Architect.
List of
Events
Master
Schedule
Process
Structure
Control
Structure
Timing
Definition
ENTERPRISE ARCHITECTURE
IMPLEMENTATION DIRECTIONS
1
Vertical
Sliver
Horizontal
Slice
1-04.7
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
ENTERPRISE ARCHITECTURE
IMPLEMENTATION DIRECTIONS
12
Strategy
Why
Future
Schedule
When
Time
OrganizationNetworkFunctionDataFUNCTIONING
ENTERPRISE
SUB-
CONTRACTOR
Out-of-Context
BUILDER
Physical
DESIGNER
Logical
OWNER
Conceptual
PLANNER
Objectives/Scope
Who
People
Where
Location
How
Function
What
Data
List of
Things
Enterprise
Model
Logical
Data Model
Physical
Data Model
Data
Definition
List of
Processes
Activity
Model
Process
Model
System
Model
Program
List of
Goals/Obj
Business
Plan
Business
Rules
Rule
Design
Rule Specs
Org
Structure
Work Flow
Human
Interface
Presn
Interface
Security
Interface
List of
Locations
Business
Logistics
Distrib.
Architect.
Technol.
Architect.
Network
Architect.
List of
Events
Master
Schedule
Process
Structure
Control
Structure
Timing
Definition
Vertical
Sliver
Horizontal
Slice
ENTERPRISE ARCHITECTURE
IMPLEMENTATION DIRECTIONS
13 2
Strategy
Why
Future
Schedule
When
Time
OrganizationNetworkFunctionDataFUNCTIONING
ENTERPRISE
SUB-
CONTRACTOR
Out-of-Context
BUILDER
Physical
DESIGNER
Logical
OWNER
Conceptual
PLANNER
Objectives/Scope
Who
People
Where
Location
How
Function
What
Data
List of
Things
Enterprise
Model
Logical
Data Model
Physical
Data Model
Data
Definition
List of
Processes
Activity
Model
Process
Model
System
Model
Program
List of
Goals/Obj
Business
Plan
Business
Rules
Rule
Design
Rule Specs
Org
Structure
Work Flow
Human
Interface
Presn
Interface
Security
Interface
List of
Locations
Business
Logistics
Distrib.
Architect.
Technol.
Architect.
Network
Architect.
List of
Events
Master
Schedule
Process
Structure
Control
Structure
Timing
Definition
Vertical
Sliver
Horizontal
Slice
ENTERPRISE ARCHITECTURE
IMPLEMENTATION DIRECTIONS
13 2 45 6
Strategy
Why
Future
Schedule
When
Time
OrganizationNetworkFunctionDataFUNCTIONING
ENTERPRISE
SUB-
CONTRACTOR
Out-of-Context
BUILDER
Physical
DESIGNER
Logical
OWNER
Conceptual
PLANNER
Objectives/Scope
Who
People
Where
Location
How
Function
What
Data
List of
Things
Enterprise
Model
Logical
Data Model
Physical
Data Model
Data
Definition
List of
Processes
Activity
Model
Process
Model
System
Model
Program
List of
Goals/Obj
Business
Plan
Business
Rules
Rule
Design
Rule Specs
Org
Structure
Work Flow
Human
Interface
Presn
Interface
Security
Interface
List of
Locations
Business
Logistics
Distrib.
Architect.
Technol.
Architect.
Network
Architect.
List of
Events
Master
Schedule
Process
Structure
Control
Structure
Timing
Definition
Vertical
Sliver
Horizontal
Slice
1-04.8
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
Strategy
Why
Future
Schedule
When
Time
OrganizationNetworkFunctionDataFUNCTIONING
ENTERPRISE
SUB-
CONTRACTOR
Out-of-Context
BUILDER
Physical
DESIGNER
Logical
OWNER
Conceptual
PLANNER
Objectives/Scope
Who
People
Where
Location
How
Function
What
Data
List of
Things
Enterprise
Model
Logical
Data Model
Physical
Data Model
Data
Definition
List of
Processes
Activity
Model
Process
Model
System
Model
Program
List of
Goals/Obj
Business
Plan
Business
Rules
Rule
Design
Rule Specs
Org
Structure
Work Flow
Human
Interface
Presn
Interface
Security
Interface
List of
Locations
Business
Logistics
Distrib.
Architect.
Technol.
Architect.
Network
Architect.
List of
Events
Master
Schedule
Process
Structure
Control
Structure
Timing
Definition
RAPID SYSTEMS DEVELOPMENT
FOR 21ST CENTURY ENTERPRISE
Reusability Definition
Reusability Definition
Key Key KeyKeyKey Key
1 23
RAPID SYSTEMS DEVELOPMENT
FOR 21ST CENTURY ENTERPRISE
Reusability DefinitionAutomatic Generation
DBMS DDL
Generation
BPM
Generation
DB Code
Patterns
Strategy
Why
Future
Schedule
When
Time
OrganizationNetworkFunctionDataFUNCTIONING
ENTERPRISE
SUB-
CONTRACTOR
Out-of-Context
BUILDER
Physical
DESIGNER
Logical
OWNER
Conceptual
PLANNER
Objectives/Scope
Who
People
Where
Location
How
Function
What
Data
List of
Things
Enterprise
Model
Logical
Data Model
Physical
Data Model
Data
Definition
List of
Processes
Activity
Model
Process
Model
System
Model
Program
List of
Goals/Obj
Business
Plan
Business
Rules
Rule
Design
Rule Specs
Org
Structure
Work Flow
Human
Interface
Presn
Interface
Security
Interface
List of
Locations
Business
Logistics
Distrib.
Architect.
Technol.
Architect.
Network
Architect.
List of
Events
Master
Schedule
Process
Structure
Control
Structure
Timing
Definition
Reusability Definition
Key Key KeyKeyKey Key
JOHN ZACHMAN: ALTERNATIVES FOR
MANAGEMENT OF ENTERPRISE CHANGE
n  Enterprise Architecture is
used for Management of
Enterprise Change
n  If Enterprise Architecture
is not used, the three
Options for Managing
Enterprise Change are:
n  By Trial and Error …
n  By Reverse Engineering …
n  By Going Out of Business …
ZACHMAN_threeoptions.wmv [1m0s]
John Zachman
1-04.9
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
SUMMARY OF KEY POINTS
n  We were introduced to Version 1.0 of
the Zachman Framework for
Enterprise Architecture
n  We saw that Row 1 (Planner) and
Row 2 (Owner) establish reusability
n  We saw that Enterprise Architecture
is used to manage enterprise change
1-05.1
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
RAPID DELIVERY WORKSHOP
FOR
ENTERPRISE ARCHITECTURE
SEGMENT 1-05: ZACHMAN FRAMEWORK
V2.0 AND ENTERPRISE ARCHITECTURE
MATURITY
SECTION 1: STRATEGIC MODELING
FOR ENTERPRISE ARCHITECTURE
MODULE 1: ENTERPRISE ARCHITECTURE
FOR MANAGERS AND IT
SEGMENT 1-05: ZACHMAN FRAMEWORK
V2.0 AND ENTERPRISE ARCHITECTURE
MATURITY
n  What has changed in Zachman Framework
Version 2.0?
n  What is Enterprise Architecture Maturity?
n  Textbook Reference: Second Edition of
“Enterprise Architecture for Integration: Rapid
Delivery Methods and Technologies”, Clive
Finkelstein, Artech House, Norwood MA (2010)
SECTION 1: STRATEGIC MODELING
FOR ENTERPRISE ARCHITECTURE
ZACHMAN FRAMEWORK – VERSION 2
1-05.2
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
FOUR STAGES OF ENTERPRISE
ARCHITECTURE
n Enterprise Architecture Maturity Model
n Stage 1: Business Silos
n Stage 2: Standardized Technology
n Stage 3: Standardized Processes
n Stage 4: Business Modularity
n Organizations must go through all stages:
n No stage can be skipped but may move faster
through some stages
Source: CIO Magazine Feb 2007
HOW IT WORKS IN EACH
ARCHITECTURAL STAGE
Stage 1
Business
Silos
Stage 2
Standardized
Technology
Stage 3
Standardized
Processes
Stage 4
Business
Modularity
IT
Capability
Local IT
appl’ns
Standard
technology
platforms
Enterprise-
wide
standardized
processes or
data
Plug-and-
play
business
process
modules
Source MIT Sloan Center for Information Systems Research
HOW IT WORKS IN EACH
ARCHITECTURAL STAGE
Stage 1
Business Silos
Stage 2
Standardized
Technology
Stage 3
Standardized
Processes
Stage 4
Business
Modularity
Business
Objectives
ROI of local
business
initiatives
Reduced IT
costs
Cost and
quality of
business
operations
Speed to
market;
strategic
agility
Source MIT Sloan Center for Information Systems Research
1-05.3
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
HOW IT WORKS IN EACH
ARCHITECTURAL STAGE
Stage 1
Business Silos
Stage 2
Standardized
Technology
Stage 3
Standardized
Processes
Stage 4
Business
Modularity
Funding
Priorities
Individual
applications
Shared
infra-
structure
services
Enterprise
applications
Reusable
business
processes
Source MIT Sloan Center for Information Systems Research
HOW IT WORKS IN EACH
ARCHITECTURAL STAGE
Stage 1
Business Silos
Stage 2
Standardized
Technology
Stage 3
Standardized
Processes
Stage 4
Business
Modularity
Key Mgt
Capability
Technology-
enabled
change
management
Design &
update of
standards;
funding
shared
services
Core
enterprise
process
definition &
measure-
ment
Core
enterprise
process
definition &
measure-
ment
Source MIT Sloan Center for Information Systems Research
HOW IT WORKS IN EACH
ARCHITECTURAL STAGE
Stage 1
Business Silos
Stage 2
Standardized
Technology
Stage 3
Standardized
Processes
Stage 4
Business
Modularity
Who
Defines
Appl’ns
Local
business
leaders
IT and
business
unit
leaders
Senior
managers
and
process
leaders
IT,
business
and
industry
leaders
Source MIT Sloan Center for Information Systems Research
1-05.4
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
HOW IT WORKS IN EACH
ARCHITECTURAL STAGE
Stage 1
Business
Silos
Stage 2
Standard
Technology
Stage 3
Standard
Processes
Stage 4
Business
Modularity
Key IT
Governance
Issues
Measuring and
communicating
value
Establishing
local vs.
regional vs.
global
respons-
ibilities
Aligning
project
priorities with
architecture
objectives
Defining,
sourcing and
funding
business
modules
Source MIT Sloan Center for Information Systems Research
HOW IT WORKS IN EACH
ARCHITECTURAL STAGE
Stage 1
Business
Silos
Stage 2
Standardized
Technology
Stage 3
Standardized
Processes
Stage 4
Business
Modularity
Strategic
Implications
Local /
Functional
Optimization
IT efficiency Business
operational
efficiency
Strategic
agility
Source MIT Sloan Center for Information Systems Research
ENTERPRISE ARCHITECTURE
MATURITY
n  Enterprise Architecture Maturity explains EA
and SOA dilemma of organizations
n  Enterprises in Stage 1 have business silos
n  Data exists redundantly throughout enterprise
n  When data values in one version change, all
versions must be updated to synchronize that
change throughout organization
n  Redundant data also leads to redundant data
maintenance processes needed to keep data up-
to-date.
n  Data change applied by redundant data entry
steps, with associated staffing and work costs,
delays, errors and error-correction steps
1-05.5
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
ENTERPRISE ARCHITECTURE
MATURITY
n  Stage 2: Standardized Technology does not
help redundant data
n  Resolution achieved through business
Integration, with integrated data models
and integrated data bases
n  Covered in Segment 1-04: “Introduction to
Enterprise Architecture”
n  When data exists non-redundantly in one
version only, only one data maintenance
process is needed to keep it up-to-date
n  When updated, all references see same data
value
ENTERPRISE ARCHITECTURE
MATURITY
n  From integrated data bases are also
identified reusable processes
n  These are standardized processes needed for
Stage 3
n  Identification of reusable processes discussed in
Section 3 of this course: “Strategic Modeling for
Rapid Delivery of Enterprise Architecture”
n  Enterprise Architecture is most effective in
helping an organization evolve to Stage 3 -
with standardized processes - and then to
Stage 4: Business Modularity
SUMMARY
n  We discussed V2.0 of Zachman Framework
n  V2.0 clarifies business terminology of
Zachman Framework V1.0
n  We discussed four stages of Enterprise
Architecture maturity:
n  Stage 1 – Business Silos
n  Stage 2 – Standardized Technology
n  Stage 3 – Standardized Processes
n  Stage 4 – Business Modularity
1-06.1
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
RAPID DELIVERY WORKSHOP
FOR
ENTERPRISE ARCHITECTURE
SEGMENT 1-06: GOVERNANCE
ANALYSIS USING ENTERPRISE
ARCHITECTURE
SECTION 1: STRATEGIC MODELING
FOR ENTERPRISE ARCHITECTURE
MODULE 1: ENTERPRISE ARCHITECTURE
FOR MANAGERS AND IT
SEGMENT 1-06: GOVERNANCE
ANALYSIS USING ENTERPRISE
ARCHITECTURE
n  How is EA used for Governance
Analysis?
n  How are EA alignment matrices used
for corporate governance?
n  How can EA address Sarbanes-Oxley
governance questions?
n  Textbook Reference: Chapter 4 of “Enterprise
Architecture for Integration: Rapid Delivery
Methods and Technologies”, Clive Finkelstein,
Artech House, Norwood MA (2006)
SECTION 1: STRATEGIC MODELING
FOR ENTERPRISE ARCHITECTURE
STRATEGIC ALIGNMENT MATRICES
[EACH COLUMN IS ALIGNED WITH OTHER COLUMNS
Enterprise
Model
Activity
Model
Business
Plan
Work FlowBusiness
Logistics
Master
Schedule
3456 2 1
Strategy
Why
Future
Schedule
When
Time
OrganizationNetworkFunctionDataFUNCTIONING
ENTERPRISE
SUB-
CONTRACTOR
Out-of-Context
BUILDER
Physical
DESIGNER
Logical
OWNER
Conceptual
PLANNER
Objectives/Scope
Who
People
Where
Location
How
Function
What
Data
List of
Things
Enterprise
Model
Logical
Data Model
Physical
Data Model
Data
Definition
List of
Processes
Activity
Model
Process
Model
System
Model
Program
List of
Goals/Obj
Business
Plan
Business
Rules
Rule
Design
Rule Specs
Org
Structure
Work Flow
Human
Interface
Presn
Interface
Security
Interface
List of
Locations
Business
Logistics
Distrib.
Architect.
Technol.
Architect.
Network
Architect.
List of
Events
Master
Schedule
Process
Structure
Control
Structure
Timing
Definition
1-06.2
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
ORGANIZATION STRUCTURE (COL 4, WHO)
STRATEGIC PLANS (COL 6) ALIGNED TO
ORGANIZATION STRUCTURE (COL 4)
2 1
Strategy
Why
Future
Schedule
When
Time
OrganizationNetworkFunctionDataFUNCTIONING
ENTERPRISE
SUB-
CONTRACTOR
Out-of-Context
BUILDER
Physical
DESIGNER
Logical
OWNER
Conceptual
PLANNER
Objectives/Scope
Who
People
Where
Location
How
Function
What
Data
List of
Things
Enterprise
Model
Logical
Data Model
Physical
Data Model
Data
Definition
List of
Processes
Activity
Model
Process
Model
System
Model
Program
List of
Goals/Obj
Business
Plan
Business
Rules
Rule
Design
Rule Specs
Org
Structure
Work Flow
Human
Interface
Presn
Interface
Security
Interface
List of
Locations
Business
Logistics
Distrib.
Architect.
Technol.
Architect.
Network
Architect.
List of
Events
Master
Schedule
Process
Structure
Control
Structure
Timing
Definition
STRATEGIC PLANS (COL 6) ALIGNED TO
ORGANIZATION STRUCTURE (COL 4)
Matrix becomes part of
Governance Analysis
Framework for Sarbanes-Oxley
1-06.3
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
STRATEGIC PLANNING POLICY
STATEMENTS
n  Project Management Planning Statements
1. Project Ownership Policy Priority
Each Project must have a Project Owner,
responsible for allocating and managing
the project budget 1
2. Project Management Policy
Each Project must have a Project Manager,
responsible for completing the project by
the scheduled date, within budget. 1
3. Project Authorization Policy
Projects are only authorized that can achieve
Project Objectives by the scheduled completion
date, within budget. 2
STRATEGIC PLANS (COL 6) ALIGNED TO
ORGANIZATION STRUCTURE (COL 4)
§ Matrix relates Business Plans to People
§ Indicates “Who” is responsible for Plans
§ Shows Planning Statements as Rows
§ Shows Organization Units as Columns
§ Reading down a column gives Subset of
Planning Statements for that Unit
§ Reading across a row shows Units that
should work together for that Statement
STRATEGIC PLANS (COL 6) ALIGNED
TO STRATEGIC DATA (COL 1)
2 1
Strategy
Why
Future
Schedule
When
Time
OrganizationNetworkFunctionDataFUNCTIONING
ENTERPRISE
SUB-
CONTRACTOR
Out-of-Context
BUILDER
Physical
DESIGNER
Logical
OWNER
Conceptual
PLANNER
Objectives/Scope
Who
People
Where
Location
How
Function
What
Data
List of
Things
Enterprise
Model
Logical
Data Model
Physical
Data Model
Data
Definition
List of
Processes
Activity
Model
Process
Model
System
Model
Program
List of
Goals/Obj
Business
Plan
Business
Rules
Rule
Design
Rule Specs
Org
Structure
Work Flow
Human
Interface
Presn
Interface
Security
Interface
List of
Locations
Business
Logistics
Distrib.
Architect.
Technol.
Architect.
Network
Architect.
List of
Events
Master
Schedule
Process
Structure
Control
Structure
Timing
Definition
1-06.4
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
STRATEGIC PLANS (COL 6) ALIGNED
TO STRATEGIC DATA (COL 1)
Matrix is part of
Governance Analysis
Framework for
Sarbanes-Oxley
STRATEGIC PLANS (COL 6) ALIGNED
TO STRATEGIC DATA (COL 1)
§ Matrix relates Business Plans to Data
§ Indicates “What” is required by Plans
§ Shows Planning Statements as Rows
§ Shows Data as Columns
§ Reading across a row shows Data that is
required for that Statement
§ Reading down a column gives Subset of
Planning Statements for that Data
2 1
STRATEGIC DATA (COL 1) ALIGNED TO
ORGANIZATION STRUCTURE (COL 4)
Strategy
Why
Future
Schedule
When
Time
OrganizationNetworkFunctionDataFUNCTIONING
ENTERPRISE
SUB-
CONTRACTOR
Out-of-Context
BUILDER
Physical
DESIGNER
Logical
OWNER
Conceptual
PLANNER
Objectives/Scope
Who
People
Where
Location
How
Function
What
Data
List of
Things
Enterprise
Model
Logical
Data Model
Physical
Data Model
Data
Definition
List of
Processes
Activity
Model
Process
Model
System
Model
Program
List of
Goals/Obj
Business
Plan
Business
Rules
Rule
Design
Rule Specs
Org
Structure
Work Flow
Human
Interface
Presn
Interface
Security
Interface
List of
Locations
Business
Logistics
Distrib.
Architect.
Technol.
Architect.
Network
Architect.
List of
Events
Master
Schedule
Process
Structure
Control
Structure
Timing
Definition
1-06.5
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
STRATEGIC DATA (COL 1) ALIGNED TO
ORGANIZATION STRUCTURE (COL 4)
Matrix is part of
Governance
Analysis
Framework for
Sarbanes-Oxley
(see next slide for
Legend)
STRATEGIC DATA (COL 1) ALIGNED TO
ORGANIZATION STRUCTURE (COL 4)
§  Matrix (on previous slide) defines Ownership (for
Security) of Data, and also Shared Use of Data
§  Indicates “Who” is responsible for Data
§  Shows each Data Entity in a separate Row
§  Shows each Organization Unit as a Column
§  Reading across a Data row shows Organization
Units authorized to maintain or share that Data
§  Reading down a column shows Data authorization
for that Organization Unit
§  Security Ownership is indicated by
“CRUD” (Create, Read, Update, Delete)
§  Shared Use indicated by “R” (Read only) or
“RU” (Read and Update only)
§  “n” indicates that Security and also Ownership
and Shared Use have not yet been defined
Matrix becomes part of Governance Analysis Framework for Sarbanes-Oxley
LEGEND
BUSINESS ACTIVITIES (COL 2) ALIGNED
TO STRATEGIC PLANS (COL 6)
2 1
Strategy
Why
Future
Schedule
When
Time
OrganizationNetworkFunctionDataFUNCTIONING
ENTERPRISE
SUB-
CONTRACTOR
Out-of-Context
BUILDER
Physical
DESIGNER
Logical
OWNER
Conceptual
PLANNER
Objectives/Scope
Who
People
Where
Location
How
Function
What
Data
List of
Things
Enterprise
Model
Logical
Data Model
Physical
Data Model
Data
Definition
List of
Processes
Activity
Model
Process
Model
System
Model
Program
List of
Goals/Obj
Business
Plan
Business
Rules
Rule
Design
Rule Specs
Org
Structure
Work Flow
Human
Interface
Presn
Interface
Security
Interface
List of
Locations
Business
Logistics
Distrib.
Architect.
Technol.
Architect.
Network
Architect.
List of
Events
Master
Schedule
Process
Structure
Control
Structure
Timing
Definition
1-06.6
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
BUSINESS ACTIVITIES (COL 2) ALIGNED
TO STRATEGIC PLANS (COL 6)
Matrix also becomes
part of Governance
Analysis Framework for
Sarbanes-Oxley
BUSINESS ACTIVITIES (COL 2) ALIGNED
TO STRATEGIC PLANS (COL 6)
§ Matrix relates Activities to Plans
§ Indicates “Why” Activity exists
§ Each Activity is shown as a Row
§ Each Planning Statement is a Column
§ Reading across a row shows Planning
Statements for that Activity, or “Why”
§ Reading down a column shows all
Activities for that Statement
Matrix also becomes part of Governance Analysis Framework
for Sarbanes-Oxley
BUSINESS ACTIVITIES (COL 2) ALIGNED
TO STRATEGIC DATA (COL 1)
2 1
Strategy
Why
Future
Schedule
When
Time
OrganizationNetworkFunctionDataFUNCTIONING
ENTERPRISE
SUB-
CONTRACTOR
Out-of-Context
BUILDER
Physical
DESIGNER
Logical
OWNER
Conceptual
PLANNER
Objectives/Scope
Who
People
Where
Location
How
Function
What
Data
List of
Things
Enterprise
Model
Logical
Data Model
Physical
Data Model
Data
Definition
List of
Processes
Activity
Model
Process
Model
System
Model
Program
List of
Goals/Obj
Business
Plan
Business
Rules
Rule
Design
Rule Specs
Org
Structure
Work Flow
Human
Interface
Presn
Interface
Security
Interface
List of
Locations
Business
Logistics
Distrib.
Architect.
Technol.
Architect.
Network
Architect.
List of
Events
Master
Schedule
Process
Structure
Control
Structure
Timing
Definition
1-06.7
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
BUSINESS ACTIVITIES (COL 2) ALIGNED
TO STRATEGIC DATA (COL 1)
BUSINESS ACTIVITIES (COL 2) ALIGNED
TO STRATEGIC DATA (COL 1)
§ Matrix relates Activities to Data
§ Indicates “What” Data is required
§ Each Activity is shown as a Row
§ Each Data Entity is a Column
§ Reading across a row shows Data
required by that Activity, or “What”
§ Reading down a column shows all
Activities that use the Data Entity
See Chapter 4 of EA textbook:
“Governance Analysis using Enterprise Architecture”
PROJECT PLAN FOR STRATEGIC MODELING AND RAPID
EA DELIVERY IN 3-MONTH INCREMENTS
Mth 3 …
N8. Commence Development and Delivery of Priority
Systems in 3-month Increments, for early ROI
N7. Commence Population of Priority GAF Matrices for
Use in Governance Internal Control Reporting
16. Review Strategic Model Analysis and Matrices to set
Priorities for GAF Matrices and early Systems
105. Derive Governance Analysis Framework (GAF)
Matrices for Review and later Matrix Population
124. Analyze, Identify and Document Potential Priorities
within Strategic Model from Facilitated Session
23. Conduct Strategic Modeling Facilitated Session
using Consolidated Responses in Plan as Catalyst
182. Distribute Strategic Modeling Questionnaire and
Consolidate All Responses under each Question
21. Establish Project Plan for Strategic Modeling and
Identify Senior Management Participants
Mth NMth 2Mth 1DaysGovernance Analysis Project Task
25 Days
25-day Project for EA Delivery in 3-month Increments
See Chapter 4 of Reference textbook for above Project Plan
1-06.8
© Copyright 1990-2009 Information Engineering Services Pty Ltd
cfink@ies.aust.com • www.ies.aust.com
SUMMARY
n  Alignment Matrices can be used for
corporate governance
n  Enterprise Architecture addresses
Sarbanes-Oxley governance
questions
n  Gantt Chart project plan can deliver
governance in 3-month increments

Más contenido relacionado

Destacado

Giakimphuong
GiakimphuongGiakimphuong
Giakimphuongtrangph
 
The Strategic Business Values of IT Architecture for the Enterprise
The Strategic Business Values of IT Architecture for the EnterpriseThe Strategic Business Values of IT Architecture for the Enterprise
The Strategic Business Values of IT Architecture for the EnterpriseSoftware Park Thailand
 
Information architecture strategic process
Information architecture strategic processInformation architecture strategic process
Information architecture strategic processKerry Dirks MCPS MS
 
Strategic Marketing Architecture for start-ups
Strategic Marketing Architecture for start-upsStrategic Marketing Architecture for start-ups
Strategic Marketing Architecture for start-upsBob Tarren
 
UX STRAT USA, Dan Klyn and Andrew Hinton, "Strategic UX Through Information A...
UX STRAT USA, Dan Klyn and Andrew Hinton, "Strategic UX Through Information A...UX STRAT USA, Dan Klyn and Andrew Hinton, "Strategic UX Through Information A...
UX STRAT USA, Dan Klyn and Andrew Hinton, "Strategic UX Through Information A...UX STRAT
 
Practical Application of Business Architecture
Practical Application of Business Architecture Practical Application of Business Architecture
Practical Application of Business Architecture Enterprise Architects
 
Enterprise Architecture Governance: A Framework for Successful Business
Enterprise Architecture Governance: A Framework for Successful BusinessEnterprise Architecture Governance: A Framework for Successful Business
Enterprise Architecture Governance: A Framework for Successful BusinessNathaniel Palmer
 

Destacado (7)

Giakimphuong
GiakimphuongGiakimphuong
Giakimphuong
 
The Strategic Business Values of IT Architecture for the Enterprise
The Strategic Business Values of IT Architecture for the EnterpriseThe Strategic Business Values of IT Architecture for the Enterprise
The Strategic Business Values of IT Architecture for the Enterprise
 
Information architecture strategic process
Information architecture strategic processInformation architecture strategic process
Information architecture strategic process
 
Strategic Marketing Architecture for start-ups
Strategic Marketing Architecture for start-upsStrategic Marketing Architecture for start-ups
Strategic Marketing Architecture for start-ups
 
UX STRAT USA, Dan Klyn and Andrew Hinton, "Strategic UX Through Information A...
UX STRAT USA, Dan Klyn and Andrew Hinton, "Strategic UX Through Information A...UX STRAT USA, Dan Klyn and Andrew Hinton, "Strategic UX Through Information A...
UX STRAT USA, Dan Klyn and Andrew Hinton, "Strategic UX Through Information A...
 
Practical Application of Business Architecture
Practical Application of Business Architecture Practical Application of Business Architecture
Practical Application of Business Architecture
 
Enterprise Architecture Governance: A Framework for Successful Business
Enterprise Architecture Governance: A Framework for Successful BusinessEnterprise Architecture Governance: A Framework for Successful Business
Enterprise Architecture Governance: A Framework for Successful Business
 

Similar a Strategic Modeling for Rapid Business Change

Nike Inc. Case Study
Nike Inc. Case StudyNike Inc. Case Study
Nike Inc. Case StudyOlga Bautista
 
Towards complex adaptive architectures
Towards complex adaptive architecturesTowards complex adaptive architectures
Towards complex adaptive architecturesUwe Friedrichsen
 
TRANSFORM FROM PROJECT TO PRODUCT TO SURVIVE THE AGE OF DIGITAL DISRUPTION
TRANSFORM FROM PROJECT TO PRODUCT TO SURVIVE THE AGE OF DIGITAL DISRUPTION TRANSFORM FROM PROJECT TO PRODUCT TO SURVIVE THE AGE OF DIGITAL DISRUPTION
TRANSFORM FROM PROJECT TO PRODUCT TO SURVIVE THE AGE OF DIGITAL DISRUPTION Mani Maun
 
Increase Your Company's Value: Use the Value Multiplier
Increase Your Company's Value:  Use the Value MultiplierIncrease Your Company's Value:  Use the Value Multiplier
Increase Your Company's Value: Use the Value MultiplierOpenMatters
 
Disruption extinction or still evolution - 2021
Disruption   extinction or still evolution - 2021Disruption   extinction or still evolution - 2021
Disruption extinction or still evolution - 2021Jos Voskuil
 
Changing work
Changing workChanging work
Changing workBlaqueX
 
The great remake: Manufacturing for modern times
The great remake: Manufacturing for modern timesThe great remake: Manufacturing for modern times
The great remake: Manufacturing for modern timesMileyJames
 
20151014 ing architecting for 400 teams
20151014 ing   architecting for 400 teams20151014 ing   architecting for 400 teams
20151014 ing architecting for 400 teamsHenk Kolk
 
Fall Accidents Caused By Accidents
Fall Accidents Caused By AccidentsFall Accidents Caused By Accidents
Fall Accidents Caused By AccidentsAnn Johnson
 
Digital transformation
Digital transformationDigital transformation
Digital transformationLee Schlenker
 
Arquitectura Empresarial impulsando la transformación digital
Arquitectura Empresarial impulsando la transformación digitalArquitectura Empresarial impulsando la transformación digital
Arquitectura Empresarial impulsando la transformación digital★ Pedro Del Castillo ★
 
How to use Innovative Architectures for Digital Enterprises
How to use Innovative Architectures for Digital EnterprisesHow to use Innovative Architectures for Digital Enterprises
How to use Innovative Architectures for Digital EnterprisesCapgemini
 
DEMO as instrument for clarification in large Enterprise Transformations (EEW...
DEMO as instrument for clarification in large Enterprise Transformations (EEW...DEMO as instrument for clarification in large Enterprise Transformations (EEW...
DEMO as instrument for clarification in large Enterprise Transformations (EEW...Martin Op 't Land
 
Conway's law revisited - Architectures for an effective IT
Conway's law revisited - Architectures for an effective ITConway's law revisited - Architectures for an effective IT
Conway's law revisited - Architectures for an effective ITUwe Friedrichsen
 
Hk yeditepe university-systemsengg-seminar-102012
Hk yeditepe university-systemsengg-seminar-102012Hk yeditepe university-systemsengg-seminar-102012
Hk yeditepe university-systemsengg-seminar-102012Hakan KIRAN
 
Industry X.0 - Realizing Digital Value in Industrial Sectors
Industry X.0 - Realizing Digital Value in Industrial SectorsIndustry X.0 - Realizing Digital Value in Industrial Sectors
Industry X.0 - Realizing Digital Value in Industrial Sectorsaccenture
 
ERP for manufacturing companies
ERP for manufacturing companiesERP for manufacturing companies
ERP for manufacturing companiesAzdan
 

Similar a Strategic Modeling for Rapid Business Change (20)

Nike Inc. Case Study
Nike Inc. Case StudyNike Inc. Case Study
Nike Inc. Case Study
 
Towards complex adaptive architectures
Towards complex adaptive architecturesTowards complex adaptive architectures
Towards complex adaptive architectures
 
TRANSFORM FROM PROJECT TO PRODUCT TO SURVIVE THE AGE OF DIGITAL DISRUPTION
TRANSFORM FROM PROJECT TO PRODUCT TO SURVIVE THE AGE OF DIGITAL DISRUPTION TRANSFORM FROM PROJECT TO PRODUCT TO SURVIVE THE AGE OF DIGITAL DISRUPTION
TRANSFORM FROM PROJECT TO PRODUCT TO SURVIVE THE AGE OF DIGITAL DISRUPTION
 
Increase Your Company's Value: Use the Value Multiplier
Increase Your Company's Value:  Use the Value MultiplierIncrease Your Company's Value:  Use the Value Multiplier
Increase Your Company's Value: Use the Value Multiplier
 
Disruption extinction or still evolution - 2021
Disruption   extinction or still evolution - 2021Disruption   extinction or still evolution - 2021
Disruption extinction or still evolution - 2021
 
Life after microservices
Life after microservicesLife after microservices
Life after microservices
 
Changing work
Changing workChanging work
Changing work
 
The great remake: Manufacturing for modern times
The great remake: Manufacturing for modern timesThe great remake: Manufacturing for modern times
The great remake: Manufacturing for modern times
 
20151014 ing architecting for 400 teams
20151014 ing   architecting for 400 teams20151014 ing   architecting for 400 teams
20151014 ing architecting for 400 teams
 
Fall Accidents Caused By Accidents
Fall Accidents Caused By AccidentsFall Accidents Caused By Accidents
Fall Accidents Caused By Accidents
 
Lec 02
Lec 02Lec 02
Lec 02
 
Digital transformation
Digital transformationDigital transformation
Digital transformation
 
Arquitectura Empresarial impulsando la transformación digital
Arquitectura Empresarial impulsando la transformación digitalArquitectura Empresarial impulsando la transformación digital
Arquitectura Empresarial impulsando la transformación digital
 
How to use Innovative Architectures for Digital Enterprises
How to use Innovative Architectures for Digital EnterprisesHow to use Innovative Architectures for Digital Enterprises
How to use Innovative Architectures for Digital Enterprises
 
DEMO as instrument for clarification in large Enterprise Transformations (EEW...
DEMO as instrument for clarification in large Enterprise Transformations (EEW...DEMO as instrument for clarification in large Enterprise Transformations (EEW...
DEMO as instrument for clarification in large Enterprise Transformations (EEW...
 
Conway's law revisited - Architectures for an effective IT
Conway's law revisited - Architectures for an effective ITConway's law revisited - Architectures for an effective IT
Conway's law revisited - Architectures for an effective IT
 
Hk yeditepe university-systemsengg-seminar-102012
Hk yeditepe university-systemsengg-seminar-102012Hk yeditepe university-systemsengg-seminar-102012
Hk yeditepe university-systemsengg-seminar-102012
 
Life, IT and everything
Life, IT and everythingLife, IT and everything
Life, IT and everything
 
Industry X.0 - Realizing Digital Value in Industrial Sectors
Industry X.0 - Realizing Digital Value in Industrial SectorsIndustry X.0 - Realizing Digital Value in Industrial Sectors
Industry X.0 - Realizing Digital Value in Industrial Sectors
 
ERP for manufacturing companies
ERP for manufacturing companiesERP for manufacturing companies
ERP for manufacturing companies
 

Último

Flowcharting: The Three Common Types of Flowcharts
Flowcharting: The Three Common Types of FlowchartsFlowcharting: The Three Common Types of Flowcharts
Flowcharting: The Three Common Types of FlowchartsCIToolkit
 
Adapting to Change: Using PEST Analysis for Better Decision-Making
Adapting to Change: Using PEST Analysis for Better Decision-MakingAdapting to Change: Using PEST Analysis for Better Decision-Making
Adapting to Change: Using PEST Analysis for Better Decision-MakingCIToolkit
 
Characteristics of professional in professional ethics
Characteristics of professional in professional ethicsCharacteristics of professional in professional ethics
Characteristics of professional in professional ethicsmourale176
 
Mind Mapping: A Visual Approach to Organize Ideas and Thoughts
Mind Mapping: A Visual Approach to Organize Ideas and ThoughtsMind Mapping: A Visual Approach to Organize Ideas and Thoughts
Mind Mapping: A Visual Approach to Organize Ideas and ThoughtsCIToolkit
 
BoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & Engineering
BoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & EngineeringBoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & Engineering
BoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & EngineeringBusiness of Software Conference
 
Operations Management -- Sustainability and Supply Chain Management.pdf
Operations Management -- Sustainability and Supply Chain Management.pdfOperations Management -- Sustainability and Supply Chain Management.pdf
Operations Management -- Sustainability and Supply Chain Management.pdfcoolsnoopy1
 
Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...
Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...
Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...dsnow9802
 
From Red to Green: Enhancing Decision-Making with Traffic Light Assessment
From Red to Green: Enhancing Decision-Making with Traffic Light AssessmentFrom Red to Green: Enhancing Decision-Making with Traffic Light Assessment
From Red to Green: Enhancing Decision-Making with Traffic Light AssessmentCIToolkit
 
The Final Activity in Project Management
The Final Activity in Project ManagementThe Final Activity in Project Management
The Final Activity in Project ManagementCIToolkit
 
How Technologies will change the relationship with Human Resources
How Technologies will change the relationship with Human ResourcesHow Technologies will change the relationship with Human Resources
How Technologies will change the relationship with Human ResourcesMassimo Canducci
 
Management 11th Edition - Chapter 11 - Adaptive Organizational Design
Management 11th Edition - Chapter 11 - Adaptive Organizational DesignManagement 11th Edition - Chapter 11 - Adaptive Organizational Design
Management 11th Edition - Chapter 11 - Adaptive Organizational Designshakkardaddy
 
Overview PMI Infinity - UK Chapter presentation
Overview PMI Infinity - UK Chapter presentationOverview PMI Infinity - UK Chapter presentation
Overview PMI Infinity - UK Chapter presentationPMIUKChapter
 
Exploring Variable Relationships with Scatter Diagram Analysis
Exploring Variable Relationships with Scatter Diagram AnalysisExploring Variable Relationships with Scatter Diagram Analysis
Exploring Variable Relationships with Scatter Diagram AnalysisCIToolkit
 
HOTEL MANAGEMENT SYSTEM PPT PRESENTATION
HOTEL MANAGEMENT SYSTEM PPT PRESENTATIONHOTEL MANAGEMENT SYSTEM PPT PRESENTATION
HOTEL MANAGEMENT SYSTEM PPT PRESENTATIONsivani14565220
 
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic Traits
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic TraitsDigital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic Traits
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic TraitsHannah Smith
 
Leveraging Gap Analysis for Continuous Improvement
Leveraging Gap Analysis for Continuous ImprovementLeveraging Gap Analysis for Continuous Improvement
Leveraging Gap Analysis for Continuous ImprovementCIToolkit
 
The Role of Histograms in Exploring Data Insights
The Role of Histograms in Exploring Data InsightsThe Role of Histograms in Exploring Data Insights
The Role of Histograms in Exploring Data InsightsCIToolkit
 
Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...
Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...
Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...Nagarjuna Reddy Aturi
 
The Role of Box Plots in Comparing Multiple Data Sets
The Role of Box Plots in Comparing Multiple Data SetsThe Role of Box Plots in Comparing Multiple Data Sets
The Role of Box Plots in Comparing Multiple Data SetsCIToolkit
 

Último (19)

Flowcharting: The Three Common Types of Flowcharts
Flowcharting: The Three Common Types of FlowchartsFlowcharting: The Three Common Types of Flowcharts
Flowcharting: The Three Common Types of Flowcharts
 
Adapting to Change: Using PEST Analysis for Better Decision-Making
Adapting to Change: Using PEST Analysis for Better Decision-MakingAdapting to Change: Using PEST Analysis for Better Decision-Making
Adapting to Change: Using PEST Analysis for Better Decision-Making
 
Characteristics of professional in professional ethics
Characteristics of professional in professional ethicsCharacteristics of professional in professional ethics
Characteristics of professional in professional ethics
 
Mind Mapping: A Visual Approach to Organize Ideas and Thoughts
Mind Mapping: A Visual Approach to Organize Ideas and ThoughtsMind Mapping: A Visual Approach to Organize Ideas and Thoughts
Mind Mapping: A Visual Approach to Organize Ideas and Thoughts
 
BoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & Engineering
BoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & EngineeringBoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & Engineering
BoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & Engineering
 
Operations Management -- Sustainability and Supply Chain Management.pdf
Operations Management -- Sustainability and Supply Chain Management.pdfOperations Management -- Sustainability and Supply Chain Management.pdf
Operations Management -- Sustainability and Supply Chain Management.pdf
 
Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...
Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...
Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...
 
From Red to Green: Enhancing Decision-Making with Traffic Light Assessment
From Red to Green: Enhancing Decision-Making with Traffic Light AssessmentFrom Red to Green: Enhancing Decision-Making with Traffic Light Assessment
From Red to Green: Enhancing Decision-Making with Traffic Light Assessment
 
The Final Activity in Project Management
The Final Activity in Project ManagementThe Final Activity in Project Management
The Final Activity in Project Management
 
How Technologies will change the relationship with Human Resources
How Technologies will change the relationship with Human ResourcesHow Technologies will change the relationship with Human Resources
How Technologies will change the relationship with Human Resources
 
Management 11th Edition - Chapter 11 - Adaptive Organizational Design
Management 11th Edition - Chapter 11 - Adaptive Organizational DesignManagement 11th Edition - Chapter 11 - Adaptive Organizational Design
Management 11th Edition - Chapter 11 - Adaptive Organizational Design
 
Overview PMI Infinity - UK Chapter presentation
Overview PMI Infinity - UK Chapter presentationOverview PMI Infinity - UK Chapter presentation
Overview PMI Infinity - UK Chapter presentation
 
Exploring Variable Relationships with Scatter Diagram Analysis
Exploring Variable Relationships with Scatter Diagram AnalysisExploring Variable Relationships with Scatter Diagram Analysis
Exploring Variable Relationships with Scatter Diagram Analysis
 
HOTEL MANAGEMENT SYSTEM PPT PRESENTATION
HOTEL MANAGEMENT SYSTEM PPT PRESENTATIONHOTEL MANAGEMENT SYSTEM PPT PRESENTATION
HOTEL MANAGEMENT SYSTEM PPT PRESENTATION
 
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic Traits
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic TraitsDigital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic Traits
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic Traits
 
Leveraging Gap Analysis for Continuous Improvement
Leveraging Gap Analysis for Continuous ImprovementLeveraging Gap Analysis for Continuous Improvement
Leveraging Gap Analysis for Continuous Improvement
 
The Role of Histograms in Exploring Data Insights
The Role of Histograms in Exploring Data InsightsThe Role of Histograms in Exploring Data Insights
The Role of Histograms in Exploring Data Insights
 
Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...
Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...
Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...
 
The Role of Box Plots in Comparing Multiple Data Sets
The Role of Box Plots in Comparing Multiple Data SetsThe Role of Box Plots in Comparing Multiple Data Sets
The Role of Box Plots in Comparing Multiple Data Sets
 

Strategic Modeling for Rapid Business Change

  • 1. Section 1 Strategic Modeling for Enterprise Architecture This Section is based on the Preface and Chapters 1, 2 and 5 of: “Enterprise Architecture for Integration: Rapid Delivery Methods and Technologies” by Clive Finkelstein, Artech House, Norwood MA (2006) Module 1: Enterprise Architecture For Managers and IT
  • 2. 1-01.1 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com RAPID DELIVERY WORKSHOP FOR ENTERPRISE ARCHITECTURE SEGMENT 1-01: THE NEED FOR BUSINESS TRANSFORMATION SECTION 1: STRATEGIC MODELING FOR ENTERPRISE ARCHITECTURE MODULE 1: ENTERPRISE ARCHITECTURE FOR MANAGERS AND IT SECTION 1: STRATEGIC MODELING FOR ENTERPRISE ARCHITECTURE n  SEGMENT 1-01: THE NEED FOR BUSINESS TRANSFORMATION n  The factors that inhibit rapid change n  How can enterprises transform by removing these inhibitors? n  What are the benefits of doing so? n  What organizations does this apply to? n  Textbook Reference: Preface of “Enterprise Architecture for Integration: Rapid Delivery Methods and Technologies”, Clive Finkelstein, Artech House, Norwood MA (2006) ENTERPRISE EVOLUTION n  Major Problem due to lack of Enterprise Integration n  Success in Integration is dependent not only on Technology n  It also requires a Coherent, Integrated Enterprise through Business Integration
  • 3. 1-01.2 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com ENTERPRISE EVOLUTION n  How did Enterprises evolve in the Industrial Age? n  Answer found in Process Engineering Bible: n  Who was the Author? n  What is the Book Title? n  When was it Published? WHERE DID THIS APPEAR? “To take an example, therefore, from a very trifling manufacture; but one in which the division of labour has been very often taken notice of, the trade of the pin-maker … a workman … could scarce … make one pin in a day, and certainly could not make twenty…” (in today’s terminology: referring to serial operation) WHERE DID THIS APPEAR? “… But in the way in which this business is now carried on, not only the whole work is a peculiar trade, but it is divided into a number of branches, of which the greater part are likewise peculiar trades…” (in today’s terminology: object-oriented methods)
  • 4. 1-01.3 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com WHERE DID THIS APPEAR? “… One man draws out the wire, another straights it, a third cuts it, a fourth points it, a fifth grinds it at the top for receiving the head; to make the head requires two or three distinct operations…” (object-oriented encapsulation) WHERE DID THIS APPEAR? “… To put it on is a peculiar business, to whiten the pins is another; it is even a trade by itself to put them into the paper; and the important business of making a pin is … divided into about eighteen distinct operations ...” (object-oriented methods) WHERE DID THIS APPEAR? “… I have seen a small manufactory of this kind where ten men only were employed … they could, when they exerted themselves, make among them about twelve pounds of pins in a day … upwards of forty-eight thousand pins in a day. Each person, therefore … might be considered as making four thousand eight hundred pins in a day...” (object-oriented reusability)
  • 5. 1-01.4 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com WHERE DID THIS APPEAR? “… But if they had all wrought separately and independently… they certainly could not each of them have made twenty, perhaps not one pin in a day…” (serial operation) WHERE DID THIS APPEAR? “… that is, certainly, not … the four thousand eight hundredth part of what they are at present capable of performing, in consequence of a proper division and combination of their different operations.” (object- oriented reusability) WHERE DID THIS APPEAR? n  What was the Book Title? n  Who was the Author? n  When was it Published?
  • 6. 1-01.5 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com ENTERPRISE EVOLUTION n  Adam Smith, “Wealth of Nations”, published in 1776 n  Evolution through the Industrial Age n  Evolution in late 18th Century n  For Manufacture of Physical Products n  Evolution through the Industrial Age n  Evolution through the 19th Century n  With Information Products, such as: n  Bank Loan Applications or … n  Insurance Policy Applications ENTERPRISE EVOLUTION n  Evolution through the Industrial Age n  Evolution in first half of 20th Century n  Henry Ford’s Assembly Line n  Body and Engine assembled in Parallel n  By mid 20th Century manual processes were operating in State of Manual Chaos!!! ENTERPRISE EVOLUTION
  • 7. 1-01.6 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com n  Evolution through Industrial Age n  Advent of Computer in mid 20th Century n  We automated Redundant Manual Ledgers as Redundant Databases n  Also automated data changes on Paper to keep all data versions up-to- date n  We automated manual processes as automated processes ENTERPRISE EVOLUTION n  Evolution through the Industrial Age n  The computer had an impact … n  We went from Manual Chaos instead to automated Chaos!!! n  We locked Chaos in Back Office n  We presented a calm, in-control impression from the Front Office n  Like the graceful swan … ENTERPRISE EVOLUTION n  Like Graceful Swan … gliding effortlessly across glass-like lake ENTERPRISE EVOLUTION
  • 8. 1-01.7 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com n  The Result? n  Today we have 21st Century Enterprises n  With …? ENTERPRISE EVOLUTION ENTERPRISE EVOLUTION 18th Century Processes n  The Result? n  Today we have 21st Century Enterprises n  With …? n  Focus on Business Transformation in 1990s through Business Process Reengineering: n  Based on Article by Michael Hammer, “Don’t Automate, Obliterate”, Harvard Business Review, July-August 1990, pp104-112 n  Success in Business Transformation: n  Not just processes, but also Enterprise Architecture n  See Segment 1-04: “Introduction to Enterprise Architecture” Business Transformation
  • 9. 1-01.8 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com n  Business Managers are responsible for Business Transformation n  Business Managers are Architects of Enterprise n  What is Missing? n  What Action is Needed? n  How can you ensure Success? Responsibility for Transformation? SUMMARY n  SEGMENT 1-01: THE NEED FOR BUSINESS TRANSFORMATION n  We discussed: n  Evolution of Enterprises through Industrial Age and key lessons learned n  Redundant data versions and problems of a lack of Enterprise Integration n  We now have 21st Century enterprises with automated processes still using technologies from manual processes SUMMARY n  SEGMENT 1-01: THE NEED FOR BUSINESS TRANSFORMATION n  Must transform to innovative processes based on 21st Century technologies n  Business Process Reengineering in 90s focused only on processes n  Enterprise Architecture achieves fundamental business Transformation and management of business change within enterprise n  Responsibility of Senior Management to set strategic direction n  Senior Management provide guidance for enterprise transformation
  • 10. 1-02.1 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com RAPID DELIVERY WORKSHOP FOR ENTERPRISE ARCHITECTURE SEGMENT 1-02: SYSTEMS SUPPORT FOR RAPID BUSINESS CHANGE SECTION 1: STRATEGIC MODELING FOR ENTERPRISE ARCHITECTURE MODULE 1: ENTERPRISE ARCHITECTURE FOR MANAGERS AND IT SEGMENT 1-02: SYSTEMS SUPPORT FOR RAPID BUSINESS CHANGE §  What are problems using operational business processes to design systems for future? §  What approach should we take, so our design of systems for the future can accommodate rapid business change? n  Textbook Reference: Preface of “Enterprise Architecture for Integration: Rapid Delivery Methods and Technologies”, Clive Finkelstein, Artech House, Norwood MA (2006) SECTION 1: STRATEGIC MODELING FOR ENTERPRISE ARCHITECTURE SYSTEMS DEVELOPMENT n  Current Systems Development Methods used in IT: n  Have served us well developing Information Systems, Data Bases and Data Warehouses in period of managed change until 1990s
  • 11. 1-02.2 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com SYSTEMS DEVELOPMENT n  But systems now are difficult to change n  Need to build flexible systems for the future that can change easily, rapidly, and often n  Methods need to take different focus for future TYPICAL IT STARTING POINT n  Systems requirements are defined by having IT staff interview users n  Based on operational business process needs n  Systems Design is based on available Technology n  Technology is then used to deliver required business benefits TYPICAL IT STARTING POINT
  • 12. 1-02.3 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com TYPICAL IT STARTING POINT n  Systems are then implemented for performance n  To meet required business needs n  Systems are very Technology- Dependent n  As a result: n  It is very costly for a business to move to new technologies TYPICAL PROBLEMS ... n  Business needs are difficult to determine n  Result: Designed systems may not address real business needs TYPICAL PROBLEMS ... n  Most systems are not aligned with corporate goals of business n  This is one of main problems with today’s systems development methods
  • 13. 1-02.4 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com TYPICAL PROBLEMS ... n  But strategic directions are not clear ... n  They must be understood if we are to design flexible systems that can change easily to support strategic business directions PROBLEMS ARE GREATER … n  Business needs have been decided mainly by reviewing existing operational business processes n  These processes were based on strategic plans typically defined many years (or decades) ago PROBLEMS ARE GREATER … n  Businesses must change, to compete n  Competition today demands systems that can change easily to support rapid business change
  • 14. 1-02.5 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com COMMUNICATION VIA INTERNET n  Today we communicate instantly anywhere in the world, through the Internet n  Environment that we accept today was way beyond our wildest imagination when our processes were first defined BUSINESS CHANGE PROBLEMS … n  Most business changes need redevelopment of systems n  Existing systems may require massive change to support essential business changes n  Often faster to start over again, but still very slow and extremely costly BUSINESS CHANGE PROBLEMS n  In 1990s we never expected that today, organizations would communicate in seconds n  We assumed communication would be by mail – or later by fax – with responses days or weeks later n  Rapid business response was, at best, in hours n  Business processes were never designed to respond in seconds
  • 15. 1-02.6 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com SO WHAT IS SOLUTION ??? n  Only thing Constant today … is Change itself ! n  Our systems must support corporate business goals n  This is one of most common development problems today PRINCIPLES FOR CHANGE … There are three key principles: 1.  Must design for tomorrow not based on processes still used today, which reflect yesterday •  Must design for tomorrow with processes based on Strategic Plans defined for tomorrow PRINCIPLES FOR CHANGE … 2. We must tailor our future systems for Internet: •  Which now represents both our present and our future •  Must respond in seconds or minutes, not in weeks or days as before
  • 16. 1-02.7 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com PRINCIPLES FOR CHANGE … 3.  Systems must be designed for change, to support rapid pace of business change: •  Using systems built with “logic leggo building blocks” that can be assembled by point and click methods •  With process or workflow models to generate code automatically using Service Oriented Architecture (SOA) principles •  So process changes are made rapidly to accommodate business changes WHAT IS SOLUTION ??? n  IT must be aware of strategic business directions: n  But IT Departments typically do not participate in Strategic Business Planning SO WHAT IS SOLUTION ??? n  Need to build future systems based on strategic plans n  So future business needs are well-known n  So systems can be aligned with corporate business goals n  So systems are much easier to change to support business
  • 17. 1-02.8 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com SO WHAT IS SOLUTION ??? n  We can utilize technology to achieve strategic plans n  Technology can also offer competitive advantage for business competition SUMMARY Discussed three key principles: 1. Must design using processes based on Plans for tomorrow 2. Must tailor systems for the Internet so they can respond in seconds or minutes 3.  Systems should be built with “logic leggo building blocks” as Web Services assembled by point and click methods: n  With process or workflow models to generate code automatically by using Business Process Management (BPM) languages … SUMMARY
  • 18. 1-02.9 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com SUMMARY n  Using Service Oriented Architecture (SOA) Business Process Management (BPM) languages such as: n  BPEL: Business Process Execution Language n  BPML: Business Process Modeling Language or n  BPSS (for ebXML): Business Process Specification Schema
  • 19. 1-03.1 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com RAPID DELIVERY WORKSHOP FOR ENTERPRISE ARCHITECTURE SEGMENT 1-03: BALANCED SCORECARD AND STRATEGY MAPS SECTION 1: STRATEGIC MODELING FOR ENTERPRISE ARCHITECTURE MODULE 1: ENTERPRISE ARCHITECTURE FOR MANAGERS AND IT SEGMENT 1-03: BALANCED SCORECARD AND STRATEGY MAPS §  What are concepts of Balanced Scorecard and Strategy Maps? §  How do these help management during Strategic Business Planning? n  Textbook Reference: Chapter 2 of “Enterprise Architecture for Integration: Rapid Delivery Methods and Technologies”, Clive Finkelstein, Artech House, Norwood MA (2006) SECTION 1: STRATEGIC MODELING FOR ENTERPRISE ARCHITECTURE REFERENCE BOOKS FOR BALANCED SCORECARD AND STRATEGY MAPS n  Books by Robert S. Kaplan and David P. Norton: n  “The Balanced Scorecard: Translating Strategy into Action”, (Boston: Harvard Business School Press, 1996) n  “The Strategy-Focused Organization: How Balanced Scorecard Companies thrive in the New Business Environment”, (Boston: Harvard Business School Press, 2001) n  “Strategy Maps: Converting Intangible Assets into Tangible Outcomes”, (Boston: Harvard Business School Press, 2004)
  • 20. 1-03.2 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com BALANCED SCORECARD PERSPECTIVES 1.  Financial: Strategy for growth, profitability and risk viewed from the perspective of the shareholder 2.  Customer: Strategy for creating value and differentiation from the perspective of the customer 3.  Internal Business Processes: Strategic priorities for various business processes, which create customer and shareholder satisfaction 4.  Learning and Growth: Priorities to create climate supportING organizational change, innovation and growth Build,ReadandUse Build,ReadandUse Source: “The Strategy-Focused Organization” STRATEGY MAPS: PRIVATE SECTOR “If we succeed, how will we look to our shareholders?” Financial Perspective “To achieve our vision, how must we look to our customers?” Customer Perspective “To satisfy our customers, which processes must we excel at?” Internal Perspective “To achieve our vision, how must our organization learn and improve?” Learning and Growth Perspective The Strategy ReadandUse Source: “Strategy Maps” Fig. 1-2 Strategy Maps: Public Sector and Nonprofit Organizations “To achieve our vision, how must our organization learn and improve?” Learning and Growth Perspective The Mission ReadandUse “To satisfy our customers and financial donors, which business processes must we excel at?” Internal Perspective “If we succeed, how will we look to our taxpayers (or donors)?” Fiduciary Perspective “To achieve our vision, how must we look to our customers?” Customer Perspective Source: “Strategy Maps” Fig. 1-2
  • 21. 1-03.3 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com VALUE CREATION VIA STRATEGY MAPS Source: “Strategy Maps” Fig. 1-3 Long-Term Shareholder Value Improve Cost Structure Increase Asset Utilization Expand Revenue Opportunities Enhance Customer Value Financial PRODUCTIVITY STRATEGY GROWTH STRATEGY Perspective Operations Mgt Processes • Supply • Production • Distribution • Risk Mgt Customer Mgt Processes • Selection • Acquisition • Retention • Growth Innovation Processes • Opportunity Identification • R&D Portfolio • Design/Develop Regulatory and Social Processes • Supply • Production • Distribution • Risk Mgt Internal Perspective ORGANIZATION CAPITAL CULTURE LEADERSHIP ALIGNMENT TEAMWORK INFORMATION CAPITAL HUMAN CAPITALLearning / Growth Perspective CUSTOMER VALUE PROPOSITION Price Quality Availability Selection Functionality Service Partnership Brand PRODUCT/SERVICE ATTRIBUTES RELATIONSHIP IMAGE Perspective Customer MOBIL’S BALANCED SCORECARD Strategic Themes Strategic Objectives Strategic Measures Financial Financial Growth F1 Return on Capital Employed F2 Existing Asset Utilization F3 Profitability F4 Industry Cost Leader F5 Profitable Growth n  ROCE n  Cash Flow n  Net Margin Rank (Vs Competition) n  Full Cost Peer Gallon Delivered (Vs Competition) n  Volume Growth Rate Vs Industry n  Premium Ratio n  Non-gasoline Revenue and Margin Customer Delight the Customer Win-Win Dealer Relations C1 Continually Delight the Target Customer C2 Build Win-Win Relations with Dealer n  Share of Segment in Key Markets n  Mystery Shopper Rating n  Dealer Gross Profit Growth n  Dealer Survey Internal Build the Franchise Safe and Reliable I1 Innovative Products and Service I2 Best in Class Franchise Teams I3 Refinery Performance I4 Inventory Management I5 Industry Cost Leader I6 On Spec, on Time n  New Product ROI n  New Product Acceptance Rate n  Dealer Quality Score n  Yield Gap n  Unplanned Downtime n  Inventory Levels n  Run-out Rate n  Activity Cost Vs Competition n  Perfect Orders Learning and Growth Motivated and Prepared Workforce L1 Climate for Action L2 Core Competencies and Skills L3 Access to Strategic Information n  Employee Survey n  Personal Balanced Scorecard (%) n  Strategic Competency Availability n  Strategic Information Availability Source: “The Strategy-Focused Organization”, Fig. 2-5 MOBIL: LEARNING & GROWTH PERSPECTIVE FINANCIAL PERSPECTIVE Source: “The Strategy-Focused Organization”, Fig. 2-6 LEARNING AND GROWTH PERSPECTIVE •  Aligned •  Personal Growth •  Functional Excellence •  Leadership Skills •  Integrated View •  Process Improvement •  Y2K •  Personal Scorecard •  Employee Feedback •  Strategic Skill Coverage Ratio •  Systems Milestones Climate for Action Competencies Technology A Motivated and Prepared Workforce CUSTOMER PERSPECTIVE INTERNAL PERSPECTIVE
  • 22. 1-03.4 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com MOBIL: INTERNAL PERSPECTIVE Source: “Strategy-Focused Organization”, Figure 2-6 FINANCIAL PERSPECTIVE LEARNING AND GROWTH PERSPECTIVE “Be a Good Neighbour” Create Non- Gasoline Products and Service •  New Product ROI •  New Product Acceptance Rate •  Share of Target Segments •  Environmental Incidents •  Safety Incidents Understand Consumer Segments Improve Environmental Health and Safety •  Dealer Quality Rating Best in Class Franchise Teams •  Yield Gap •  Unplanned Downtime Improve Hardware Performance •  Perfect Orders On Spec On Time •  Inventory Levels •  Run-out Rate Improve Inventory Management •  Activity Cost Vs Competition Industry Cost Leader “Build Franchise” “Increase Consumer Value” “Achieve Operational Excellence” INTERNAL PERSPECTIVE CUSTOMER PERSPECTIVE MOBIL: CUSTOMER PERSPECTIVE INTERNAL PERSPECTIVE Source: “Strategy-Focused Organization”, Figure 2-6 LEARNING AND GROWTH PERSPECTIVE FINANCIAL PERSPECTIVE Speedy Purchase Friendly Helpful Employees Recognize Loyalty More Consumer Products Help Develop Business Skills “Delight the Consumer” Differentiators “Win-Win Dealer Relations” Basic •  Clean •  Safe •  Quality Product •  Trusted Brand •  Dealer Profit Growth •  Dealer Satisfaction •  Mystery Shopper Rating •  Share of Segment CUSTOMER PERSPECTIVE MOBIL: FINANCIAL PERSPECTIVE Source: “Strategy-Focused Organization”, Figure 2-6 INTERNAL PERSPECTIVE LEARNING AND GROWTH PERSPECTIVE CUSTOMER PERSPECTIVE New Sources of Non-gasoline Revenue Increase Customer Profitability through Premium Brands Become Industry Cents Leader Maximize Use of Existing Assets •  Non-gasoline Revenue and Margin •  Volume Vs Industry •  Premium Ratio •  Cash Expense (Cost per Gallon) Vs Industry •  Cash Flow Revenue Growth Strategy Productivity Strategy•  ROCE •  Net Margin (Vs Industry) Increase ROCE to 12% FINANCIAL PERSPECTIVE
  • 23. 1-03.5 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com MOBIL: CUSTOMER + FINANCIAL PERSPECTIVES Source: “The Strategy-Focused Organization”, Fig. 2-6 New Sources of Non-gasoline Revenue Increase Customer Profitability through Premium Brands Become Industry Cents Leader Maximize Use of Existing Assets •  Non-gasoline Revenue and Margin •  Volume Vs Industry •  Premium Ratio •  Cash Expense (Cost per Gallon) Vs Industry •  Cash Flow Revenue Growth Strategy Productivity Strategy•  ROCE •  Net Margin (Vs Industry) Increase ROCE to 12% Speedy Purchase Friendly Helpful Employees Recognize Loyalty More Consumer Products Help Develop Business Skills “Delight the Consumer” Differentiators “Win-Win Dealer Relations” Basic •  Clean •  Safe •  Quality Product •  Trusted Brand •  Dealer Profit Growth •  Dealer Satisfaction •  Mystery Shopper Rating •  Share of Segment LEARNING AND GROWTH PERSPECTIVE AND INTERNAL PERSPECTIVE Customer Perspective Financial Perspective ReadandUse MOBIL: LEARNING AND GROWTH PERSPECTIVE + INTERNAL PERSPECTIVE A Motivated and Prepared Workforce •  Aligned •  Personal Growth •  Functional Excellence •  Leadership Skills •  Integrated View •  Process Improvement •  Y2K •  Personal Scorecard •  Employee Feedback •  Strategic Skill Coverage Ratio •  Systems Milestones Climate for Action Competencies Technology Create Non- Gasoline Products and Service •  New Product ROI •  New Product Acceptance Rate •  Share of Target Segments •  Environmental Incidents •  Safety Incidents Understand Consumer Segments Improve Environmental Health and Safety •  Dealer Quality Rating Best in Class Franchise Teams •  Yield Gap •  Unplanned Downtime Improve Hardware Performance •  Perfect Orders On Spec On Time •  Inventory Levels •  Run-out Rate Improve Inventory Management •  Activity Cost Vs Competition Industry Cost Leader “Build Franchise” “Increase Consumer Value” “Achieve Operational Excellence” “Be a Good Neighbour Customer Perspective; and Financial Perspective Source: “The Strategy-Focused Organization”, Fig. 2-6 MOBIL: LEARNING AND GROWTH PERSPECTIVE + INTERNAL PERSPECTIVE A Motivated and Prepared Workforce •  Aligned •  Personal Growth •  Functional Excellence •  Leadership Skills •  Integrated View •  Process Improvement •  Y2K •  Personal Scorecard •  Employee Feedback •  Strategic Skill Coverage Ratio •  Systems Milestones Climate for Action Competencies Technology Create Non- Gasoline Products and Service •  New Product ROI •  New Product Acceptance Rate •  Share of Target Segments •  Environmental Incidents •  Safety Incidents Understand Consumer Segments Improve Environmental Health and Safety •  Dealer Quality Rating Best in Class Franchise Teams •  Yield Gap •  Unplanned Downtime Improve Hardware Performance •  Perfect Orders On Spec On Time •  Inventory Levels •  Run-out Rate Improve Inventory Management •  Activity Cost Vs Competition Industry Cost Leader “Build Franchise” “Increase Consumer Value” “Achieve Operational Excellence” “Be a Good Neighbour Customer Perspective; and Financial Perspective Source: “The Strategy-Focused Organization”, Fig. 2-6 Learning and Growth Perspective Internal Perspective ReadandUse
  • 24. 1-03.6 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com SUMMARY OF KEY POINTS n  We discussed principles of Balanced Scorecard and Strategy Maps n  We saw that Strategy Maps provide clear visual relationships between strategies n  We could easily see strategies that other strategies are dependent upon
  • 25. 1-04.1 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com RAPID DELIVERY WORKSHOP FOR ENTERPRISE ARCHITECTURE SEGMENT 1-04: INTRODUCTION TO ENTERPRISE ARCHITECTURE SECTION 1: STRATEGIC MODELING FOR ENTERPRISE ARCHITECTURE MODULE 1: ENTERPRISE ARCHITECTURE FOR MANAGERS AND IT SEGMENT 1-04: INTRODUCTION TO ENTERPRISE ARCHITECTURE §  What are Principles of Enterprise Architecture? §  Version 1.0 of Zachman Framework for Enterprise Architecture n  Textbook Reference: Chapter 1 of “Enterprise Architecture for Integration: Rapid Delivery Methods and Technologies”, Clive Finkelstein, Artech House, Norwood MA (2006) SECTION 1: STRATEGIC MODELING FOR ENTERPRISE ARCHITECTURE ARCHITECTURE BASICS … Buildings Airplanes Enterprise OWNER Architect’s Work Breakdown Model of Drawings Structure Business DESIGNER Architect’s Engineering Model of Plans Design Info System BUILDER Contractor’s Manufacturing Technology Plans Engineering Model Design DIFFERENT PERSPECTIVES
  • 26. 1-04.2 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com ARCHITECTURE BASICS … WHAT HOW WHERE Material Function Location Bill of Functional Drawings Materials Specifications Data Functional Network Models Models Models DIFFERENT ABSTRACTIONS ARCHITECTURE BASICS … What How Where Planner Owner Designer Builder Subcontractor Final Structure ARCHITECTURE BASICS …
  • 27. 1-04.3 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com VERSION 1.0 OF ZACHMAN FRAMEWORK FOR ENTERPRISE ARCHITECTURE ZACHMAN_framework.wmv [1m58s] n  Artifacts defined by independent variables, as Columns based on Primitive Interrogatives: n  What, How, Where, Who, When, Why n  Rows are Views of Enterprise: n  Perspective of : Planner, Owner, Designer, Builder, Subcontractor (or Out-of-Context specification) Strategy Why Schedule When OrganizationNetworkFunctionDataFUNCTIONING ENTERPRISE SUBCONTRACTOR Out-of-Context BUILDER Physical DESIGNER Logical OWNER Conceptual PLANNER Objectives/Scope WhoWhereHowWhat John Zachman JOHN ZACHMAN: COLUMNS ARE PRIMITIVE BUILDING BLOCKS n  Primitive Interrogatives are used to Build Complex Enterprise Composites, such as Systems n  Six Interrogatives are: n  What n  How n  Where n  Who n  When n  Why Zachman0957_Primative versus composite.wmv [1m22s] John Zachman John A. Zachman, Zachman International ZACHMAN FRAMEWORK VERSION 1.0 - CURRENT IT DESIGN FOCUS Builder OBJECTIVES/ SCOPE (CONTEXTUAL) MODEL (CONCEPTUAL) ENTERPRISE Designer SYSTEM MODEL (LOGICAL) TECHNOLOGY MODEL (PHYSICAL) DETAILED REPRESEN- TATIONS (OUT-OF- CONTEXT) Sub- Contractor FUNCTIONING ENTERPRISE DATA FUNCTION NETWORK e.g. Data Definition Ent. = Field Reln. = Address e.g. DATA e.g. Physical Data Model Ent. = Table/Segment, etc. Reln. = Key/Pointer, etc. e.g. Logical Data Model Ent. = Data Entity Reln. = Data Relationship e.g. Semantic Model Ent. = Business Entity Reln. = Business Relationship List of Things Important to the Business Entity = Class of Business Thing List of Processes the Business Performs Function = Class of Business Process e.g. Application Architecture I/O = User Views Proc. = Application Function e.g. System Design I/O = Data Elements/Sets Proc. = Computer Function e.g. Program I/O = Control Block Proc. = Language Stmt e.g. FUNCTION e.g. Business Process Model Proc. = Business Process I/O = Business Resources List of Locations in Which the Business Operates Node = Major Business Location e.g. Logistics Network Node = Business Location Link = Business Linkage e.g. Distributed System Node = I/S Function (Processor, Storage, etc.) Link = Line Characteristics e.g.Technology Architecture Node = Hardware/System Software Link = Line Specifications e.g. Network Architecture Node = Addresses Link = Protocols e.g. NETWORK Architecture Planner Owner Builder ENTERPRISE MODEL (CONCEPTUAL) Designer SYSTEM MODEL (LOGICAL) TECHNOLOGY CONSTRAINED MODEL (PHYSICAL) DETAILED REPRESEN- TATIONS (OUT-OF CONTEXT) Sub- Contractor FUNCTIONING MOTIVATIONTIMEPEOPLE e.g. Rule Specification End = Sub-condition Means = Step e.g. Rule Design End = Condition Means = Action e.g. Business Rule Model End = Structural Assertion Means = Action Assertion End = Business Objective Means = Business Strategy List of Business Goals/Strat. Ends/Means = Major Bus. Goal/ Critical Success Factor List of Events Significant Time = Major Business Event e.g. Processing Structure Cycle = Processing Cycle Time = System Event e.g. Control Structure Cycle = Component Cycle Time = Execute e.g. Timing Definition Cycle = Machine Cycle Time = Interrupt e.g. SCHEDULE e.g. Master Schedule Time = Business Event Cycle = Business Cycle List of Organizations Important People = Class of Agent e.g. Work Flow Model People = Organization Unit Work = Work Product e.g. Human Interface People = Role Work = Deliverable e.g. Presentation Architecture People = User Work = Screen Format e.g. Security Architecture People = Identity Work = Job e.g. ORGANIZATION ENTERPRISE e.g. STRATEGY Planner Owner to the Businessto the Business E1 E1.1 E2 A1 E1.2 E1.3 E1 E1.1 E2 A1 E1.2 E1.3 E1 E1.1 E2 A1 E1.2 E1.3 What How Where Who When Why e.g. Business Plan OBJECTIVES/ SCOPE (CONTEXTUAL) Architecture To Build these … Using Today’ s Design Focus? We Need Strategic Focus
  • 28. 1-04.4 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com 1 2 3 John A. Zachman, Zachman International Builder OBJECTIVES/ SCOPE (CONTEXTUAL) MODEL (CONCEPTUAL) ENTERPRISE Designer SYSTEM MODEL (LOGICAL) TECHNOLOGY MODEL (PHYSICAL) DETAILED REPRESEN- TATIONS (OUT-OF- CONTEXT) Sub- Contractor FUNCTIONING ENTERPRISE DATA FUNCTION NETWORK e.g. Data Definition Ent. = Field Reln. = Address e.g. DATA e.g. Physical Data Model Ent. = Table/Segment, etc. Reln. = Key/Pointer, etc. e.g. Logical Data Model Ent. = Data Entity Reln. = Data Relationship e.g. Semantic Model Ent. = Business Entity Reln. = Business Relationship List of Things Important to the Business Entity = Class of Business Thing List of Processes the Business Performs Function = Class of Business Process e.g. Application Architecture I/O = User Views Proc. = Application Function e.g. System Design I/O = Data Elements/Sets Proc. = Computer Function e.g. Program I/O = Control Block Proc. = Language Stmt e.g. FUNCTION e.g. Business Process Model Proc. = Business Process I/O = Business Resources List of Locations in Which the Business Operates Node = Major Business Location e.g. Logistics Network Node = Business Location Link = Business Linkage e.g. Distributed System Node = I/S Function (Processor, Storage, etc.) Link = Line Characteristics e.g.Technology Architecture Node = Hardware/System Software Link = Line Specifications e.g. Network Architecture Node = Addresses Link = Protocols e.g. NETWORK Architecture Planner Owner Builder ENTERPRISE MODEL (CONCEPTUAL) Designer SYSTEM MODEL (LOGICAL) TECHNOLOGY CONSTRAINED MODEL (PHYSICAL) DETAILED REPRESEN- TATIONS (OUT-OF CONTEXT) Sub- Contractor FUNCTIONING MOTIVATIONTIMEPEOPLE e.g. Rule Specification End = Sub-condition Means = Step e.g. Rule Design End = Condition Means = Action e.g. Business Rule Model End = Structural Assertion Means = Action Assertion End = Business Objective Means = Business Strategy List of Business Goals/Strat. Ends/Means = Major Bus. Goal/ Critical Success Factor List of Events Significant Time = Major Business Event e.g. Processing Structure Cycle = Processing Cycle Time = System Event e.g. Control Structure Cycle = Component Cycle Time = Execute e.g. Timing Definition Cycle = Machine Cycle Time = Interrupt e.g. SCHEDULE e.g. Master Schedule Time = Business Event Cycle = Business Cycle List of Organizations Important People = Class of Agent e.g. Work Flow Model People = Organization Unit Work = Work Product e.g. Human Interface People = Role Work = Deliverable e.g. Presentation Architecture People = User Work = Screen Format e.g. Security Architecture People = Identity Work = Job e.g. ORGANIZATION Planner Owner to the Businessto the Business E1 E1.1 E2 A1 E1.2 E1.3 E1 E1.1 E2 A1 E1.2 E1.3 E1 E1.1 E2 A1 E1.2 E1.3 What How Where Who When Why e.g. Business Plan OBJECTIVES/ SCOPE (CONTEXTUAL) Architecture ENTERPRISE e.g. STRATEGY ZACHMAN FRAMEWORK VERSION 1.0 STRATEGIC FOCUS From the Strategic Focus … Forward Engineer to these… And So Build these … JOHN ZACHMAN: REUSABILITY DEPENDS ON AN ENTERPRISE-WIDE FOCUS n  Building Construction and Airplane Design are based on Reusable Components n  From Interchangeable Parts n  Hard to achieve Reusability in Enterprise if each System is built from scratch each time using Primitive Components n  Need Enterprise-Wide Focus to identify Reusable Components ZACHMAN_nationalart.wmv [3m28s] John Zachman Strategy Why Future Schedule When Time OrganizationNetworkFunctionDataFUNCTIONING ENTERPRISE SUB- CONTRACTOR Out-of-Context BUILDER Physical DESIGNER Logical OWNER Conceptual PLANNER Objectives/Scope Who People Where Location How Function What Data ZACHMAN CELL EXAMPLES AND CRITICAL COLUMNS FOR FUTURE List of Things Enterprise Model Logical Data Model Physical Data Model Data Definition List of Processes Activity Model Process Model System Model Program List of Goals/Obj Business Plan Business Rules Rule Design Rule Specs Org Structure Work Flow Human Interface Presn Interface Security Interface List of Locations Business Logistics Distrib. Architect. Technol. Architect. Network Architect. List of Events Master Schedule Process Structure Control Structure Timing Definition 1
  • 29. 1-04.5 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com ZACHMAN CELL EXAMPLES AND CRITICAL COLUMNS FOR FUTURE Strategy Why Future Schedule When Time OrganizationNetworkFunctionDataFUNCTIONING ENTERPRISE SUB- CONTRACTOR Out-of-Context BUILDER Physical DESIGNER Logical OWNER Conceptual PLANNER Objectives/Scope Who People Where Location How Function What Data List of Things Enterprise Model Logical Data Model Physical Data Model Data Definition List of Processes Activity Model Process Model System Model Program List of Goals/Obj Business Plan Business Rules Rule Design Rule Specs Org Structure Work Flow Human Interface Presn Interface Security Interface List of Locations Business Logistics Distrib. Architect. Technol. Architect. Network Architect. List of Events Master Schedule Process Structure Control Structure Timing Definition 12 ZACHMAN CELL EXAMPLES AND CRITICAL COLUMNS FOR FUTURE 13 2 Strategy Why Future Schedule When Time OrganizationNetworkFunctionDataFUNCTIONING ENTERPRISE SUB- CONTRACTOR Out-of-Context BUILDER Physical DESIGNER Logical OWNER Conceptual PLANNER Objectives/Scope Who People Where Location How Function What Data List of Things Enterprise Model Logical Data Model Physical Data Model Data Definition List of Processes Activity Model Process Model System Model Program List of Goals/Obj Business Plan Business Rules Rule Design Rule Specs Org Structure Work Flow Human Interface Presn Interface Security Interface List of Locations Business Logistics Distrib. Architect. Technol. Architect. Network Architect. List of Events Master Schedule Process Structure Control Structure Timing Definition ZACHMAN CELL EXAMPLES AND CRITICAL COLUMNS FOR FUTURE 13 2 4 Strategy Why Future Schedule When Time OrganizationNetworkFunctionDataFUNCTIONING ENTERPRISE SUB- CONTRACTOR Out-of-Context BUILDER Physical DESIGNER Logical OWNER Conceptual PLANNER Objectives/Scope Who People Where Location How Function What Data List of Things Enterprise Model Logical Data Model Physical Data Model Data Definition List of Processes Activity Model Process Model System Model Program List of Goals/Obj Business Plan Business Rules Rule Design Rule Specs Org Structure Work Flow Human Interface Presn Interface Security Interface List of Locations Business Logistics Distrib. Architect. Technol. Architect. Network Architect. List of Events Master Schedule Process Structure Control Structure Timing Definition
  • 30. 1-04.6 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com ZACHMAN CELL EXAMPLES AND CRITICAL COLUMNS FOR FUTURE 13 2 45 Strategy Why Future Schedule When Time OrganizationNetworkFunctionDataFUNCTIONING ENTERPRISE SUB- CONTRACTOR Out-of-Context BUILDER Physical DESIGNER Logical OWNER Conceptual PLANNER Objectives/Scope Who People Where Location How Function What Data List of Things Enterprise Model Logical Data Model Physical Data Model Data Definition List of Processes Activity Model Process Model System Model Program List of Goals/Obj Business Plan Business Rules Rule Design Rule Specs Org Structure Work Flow Human Interface Presn Interface Security Interface List of Locations Business Logistics Distrib. Architect. Technol. Architect. Network Architect. List of Events Master Schedule Process Structure Control Structure Timing Definition ZACHMAN CELL EXAMPLES AND CRITICAL COLUMNS FOR FUTURE 13 2 45 6 Strategy Why Future Schedule When Time OrganizationNetworkFunctionDataFUNCTIONING ENTERPRISE SUB- CONTRACTOR Out-of-Context BUILDER Physical DESIGNER Logical OWNER Conceptual PLANNER Objectives/Scope Who People Where Location How Function What Data List of Things Enterprise Model Logical Data Model Physical Data Model Data Definition List of Processes Activity Model Process Model System Model Program List of Goals/Obj Business Plan Business Rules Rule Design Rule Specs Org Structure Work Flow Human Interface Presn Interface Security Interface List of Locations Business Logistics Distrib. Architect. Technol. Architect. Network Architect. List of Events Master Schedule Process Structure Control Structure Timing Definition Strategy Why Future Schedule When Time OrganizationNetworkFunctionDataFUNCTIONING ENTERPRISE SUB- CONTRACTOR Out-of-Context BUILDER Physical DESIGNER Logical OWNER Conceptual PLANNER Objectives/Scope Who People Where Location How Function What Data List of Things Enterprise Model Logical Data Model Physical Data Model Data Definition List of Processes Activity Model Process Model System Model Program List of Goals/Obj Business Plan Business Rules Rule Design Rule Specs Org Structure Work Flow Human Interface Presn Interface Security Interface List of Locations Business Logistics Distrib. Architect. Technol. Architect. Network Architect. List of Events Master Schedule Process Structure Control Structure Timing Definition ENTERPRISE ARCHITECTURE IMPLEMENTATION DIRECTIONS 1 Vertical Sliver Horizontal Slice
  • 31. 1-04.7 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com ENTERPRISE ARCHITECTURE IMPLEMENTATION DIRECTIONS 12 Strategy Why Future Schedule When Time OrganizationNetworkFunctionDataFUNCTIONING ENTERPRISE SUB- CONTRACTOR Out-of-Context BUILDER Physical DESIGNER Logical OWNER Conceptual PLANNER Objectives/Scope Who People Where Location How Function What Data List of Things Enterprise Model Logical Data Model Physical Data Model Data Definition List of Processes Activity Model Process Model System Model Program List of Goals/Obj Business Plan Business Rules Rule Design Rule Specs Org Structure Work Flow Human Interface Presn Interface Security Interface List of Locations Business Logistics Distrib. Architect. Technol. Architect. Network Architect. List of Events Master Schedule Process Structure Control Structure Timing Definition Vertical Sliver Horizontal Slice ENTERPRISE ARCHITECTURE IMPLEMENTATION DIRECTIONS 13 2 Strategy Why Future Schedule When Time OrganizationNetworkFunctionDataFUNCTIONING ENTERPRISE SUB- CONTRACTOR Out-of-Context BUILDER Physical DESIGNER Logical OWNER Conceptual PLANNER Objectives/Scope Who People Where Location How Function What Data List of Things Enterprise Model Logical Data Model Physical Data Model Data Definition List of Processes Activity Model Process Model System Model Program List of Goals/Obj Business Plan Business Rules Rule Design Rule Specs Org Structure Work Flow Human Interface Presn Interface Security Interface List of Locations Business Logistics Distrib. Architect. Technol. Architect. Network Architect. List of Events Master Schedule Process Structure Control Structure Timing Definition Vertical Sliver Horizontal Slice ENTERPRISE ARCHITECTURE IMPLEMENTATION DIRECTIONS 13 2 45 6 Strategy Why Future Schedule When Time OrganizationNetworkFunctionDataFUNCTIONING ENTERPRISE SUB- CONTRACTOR Out-of-Context BUILDER Physical DESIGNER Logical OWNER Conceptual PLANNER Objectives/Scope Who People Where Location How Function What Data List of Things Enterprise Model Logical Data Model Physical Data Model Data Definition List of Processes Activity Model Process Model System Model Program List of Goals/Obj Business Plan Business Rules Rule Design Rule Specs Org Structure Work Flow Human Interface Presn Interface Security Interface List of Locations Business Logistics Distrib. Architect. Technol. Architect. Network Architect. List of Events Master Schedule Process Structure Control Structure Timing Definition Vertical Sliver Horizontal Slice
  • 32. 1-04.8 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com Strategy Why Future Schedule When Time OrganizationNetworkFunctionDataFUNCTIONING ENTERPRISE SUB- CONTRACTOR Out-of-Context BUILDER Physical DESIGNER Logical OWNER Conceptual PLANNER Objectives/Scope Who People Where Location How Function What Data List of Things Enterprise Model Logical Data Model Physical Data Model Data Definition List of Processes Activity Model Process Model System Model Program List of Goals/Obj Business Plan Business Rules Rule Design Rule Specs Org Structure Work Flow Human Interface Presn Interface Security Interface List of Locations Business Logistics Distrib. Architect. Technol. Architect. Network Architect. List of Events Master Schedule Process Structure Control Structure Timing Definition RAPID SYSTEMS DEVELOPMENT FOR 21ST CENTURY ENTERPRISE Reusability Definition Reusability Definition Key Key KeyKeyKey Key 1 23 RAPID SYSTEMS DEVELOPMENT FOR 21ST CENTURY ENTERPRISE Reusability DefinitionAutomatic Generation DBMS DDL Generation BPM Generation DB Code Patterns Strategy Why Future Schedule When Time OrganizationNetworkFunctionDataFUNCTIONING ENTERPRISE SUB- CONTRACTOR Out-of-Context BUILDER Physical DESIGNER Logical OWNER Conceptual PLANNER Objectives/Scope Who People Where Location How Function What Data List of Things Enterprise Model Logical Data Model Physical Data Model Data Definition List of Processes Activity Model Process Model System Model Program List of Goals/Obj Business Plan Business Rules Rule Design Rule Specs Org Structure Work Flow Human Interface Presn Interface Security Interface List of Locations Business Logistics Distrib. Architect. Technol. Architect. Network Architect. List of Events Master Schedule Process Structure Control Structure Timing Definition Reusability Definition Key Key KeyKeyKey Key JOHN ZACHMAN: ALTERNATIVES FOR MANAGEMENT OF ENTERPRISE CHANGE n  Enterprise Architecture is used for Management of Enterprise Change n  If Enterprise Architecture is not used, the three Options for Managing Enterprise Change are: n  By Trial and Error … n  By Reverse Engineering … n  By Going Out of Business … ZACHMAN_threeoptions.wmv [1m0s] John Zachman
  • 33. 1-04.9 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com SUMMARY OF KEY POINTS n  We were introduced to Version 1.0 of the Zachman Framework for Enterprise Architecture n  We saw that Row 1 (Planner) and Row 2 (Owner) establish reusability n  We saw that Enterprise Architecture is used to manage enterprise change
  • 34. 1-05.1 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com RAPID DELIVERY WORKSHOP FOR ENTERPRISE ARCHITECTURE SEGMENT 1-05: ZACHMAN FRAMEWORK V2.0 AND ENTERPRISE ARCHITECTURE MATURITY SECTION 1: STRATEGIC MODELING FOR ENTERPRISE ARCHITECTURE MODULE 1: ENTERPRISE ARCHITECTURE FOR MANAGERS AND IT SEGMENT 1-05: ZACHMAN FRAMEWORK V2.0 AND ENTERPRISE ARCHITECTURE MATURITY n  What has changed in Zachman Framework Version 2.0? n  What is Enterprise Architecture Maturity? n  Textbook Reference: Second Edition of “Enterprise Architecture for Integration: Rapid Delivery Methods and Technologies”, Clive Finkelstein, Artech House, Norwood MA (2010) SECTION 1: STRATEGIC MODELING FOR ENTERPRISE ARCHITECTURE ZACHMAN FRAMEWORK – VERSION 2
  • 35. 1-05.2 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com FOUR STAGES OF ENTERPRISE ARCHITECTURE n Enterprise Architecture Maturity Model n Stage 1: Business Silos n Stage 2: Standardized Technology n Stage 3: Standardized Processes n Stage 4: Business Modularity n Organizations must go through all stages: n No stage can be skipped but may move faster through some stages Source: CIO Magazine Feb 2007 HOW IT WORKS IN EACH ARCHITECTURAL STAGE Stage 1 Business Silos Stage 2 Standardized Technology Stage 3 Standardized Processes Stage 4 Business Modularity IT Capability Local IT appl’ns Standard technology platforms Enterprise- wide standardized processes or data Plug-and- play business process modules Source MIT Sloan Center for Information Systems Research HOW IT WORKS IN EACH ARCHITECTURAL STAGE Stage 1 Business Silos Stage 2 Standardized Technology Stage 3 Standardized Processes Stage 4 Business Modularity Business Objectives ROI of local business initiatives Reduced IT costs Cost and quality of business operations Speed to market; strategic agility Source MIT Sloan Center for Information Systems Research
  • 36. 1-05.3 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com HOW IT WORKS IN EACH ARCHITECTURAL STAGE Stage 1 Business Silos Stage 2 Standardized Technology Stage 3 Standardized Processes Stage 4 Business Modularity Funding Priorities Individual applications Shared infra- structure services Enterprise applications Reusable business processes Source MIT Sloan Center for Information Systems Research HOW IT WORKS IN EACH ARCHITECTURAL STAGE Stage 1 Business Silos Stage 2 Standardized Technology Stage 3 Standardized Processes Stage 4 Business Modularity Key Mgt Capability Technology- enabled change management Design & update of standards; funding shared services Core enterprise process definition & measure- ment Core enterprise process definition & measure- ment Source MIT Sloan Center for Information Systems Research HOW IT WORKS IN EACH ARCHITECTURAL STAGE Stage 1 Business Silos Stage 2 Standardized Technology Stage 3 Standardized Processes Stage 4 Business Modularity Who Defines Appl’ns Local business leaders IT and business unit leaders Senior managers and process leaders IT, business and industry leaders Source MIT Sloan Center for Information Systems Research
  • 37. 1-05.4 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com HOW IT WORKS IN EACH ARCHITECTURAL STAGE Stage 1 Business Silos Stage 2 Standard Technology Stage 3 Standard Processes Stage 4 Business Modularity Key IT Governance Issues Measuring and communicating value Establishing local vs. regional vs. global respons- ibilities Aligning project priorities with architecture objectives Defining, sourcing and funding business modules Source MIT Sloan Center for Information Systems Research HOW IT WORKS IN EACH ARCHITECTURAL STAGE Stage 1 Business Silos Stage 2 Standardized Technology Stage 3 Standardized Processes Stage 4 Business Modularity Strategic Implications Local / Functional Optimization IT efficiency Business operational efficiency Strategic agility Source MIT Sloan Center for Information Systems Research ENTERPRISE ARCHITECTURE MATURITY n  Enterprise Architecture Maturity explains EA and SOA dilemma of organizations n  Enterprises in Stage 1 have business silos n  Data exists redundantly throughout enterprise n  When data values in one version change, all versions must be updated to synchronize that change throughout organization n  Redundant data also leads to redundant data maintenance processes needed to keep data up- to-date. n  Data change applied by redundant data entry steps, with associated staffing and work costs, delays, errors and error-correction steps
  • 38. 1-05.5 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com ENTERPRISE ARCHITECTURE MATURITY n  Stage 2: Standardized Technology does not help redundant data n  Resolution achieved through business Integration, with integrated data models and integrated data bases n  Covered in Segment 1-04: “Introduction to Enterprise Architecture” n  When data exists non-redundantly in one version only, only one data maintenance process is needed to keep it up-to-date n  When updated, all references see same data value ENTERPRISE ARCHITECTURE MATURITY n  From integrated data bases are also identified reusable processes n  These are standardized processes needed for Stage 3 n  Identification of reusable processes discussed in Section 3 of this course: “Strategic Modeling for Rapid Delivery of Enterprise Architecture” n  Enterprise Architecture is most effective in helping an organization evolve to Stage 3 - with standardized processes - and then to Stage 4: Business Modularity SUMMARY n  We discussed V2.0 of Zachman Framework n  V2.0 clarifies business terminology of Zachman Framework V1.0 n  We discussed four stages of Enterprise Architecture maturity: n  Stage 1 – Business Silos n  Stage 2 – Standardized Technology n  Stage 3 – Standardized Processes n  Stage 4 – Business Modularity
  • 39. 1-06.1 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com RAPID DELIVERY WORKSHOP FOR ENTERPRISE ARCHITECTURE SEGMENT 1-06: GOVERNANCE ANALYSIS USING ENTERPRISE ARCHITECTURE SECTION 1: STRATEGIC MODELING FOR ENTERPRISE ARCHITECTURE MODULE 1: ENTERPRISE ARCHITECTURE FOR MANAGERS AND IT SEGMENT 1-06: GOVERNANCE ANALYSIS USING ENTERPRISE ARCHITECTURE n  How is EA used for Governance Analysis? n  How are EA alignment matrices used for corporate governance? n  How can EA address Sarbanes-Oxley governance questions? n  Textbook Reference: Chapter 4 of “Enterprise Architecture for Integration: Rapid Delivery Methods and Technologies”, Clive Finkelstein, Artech House, Norwood MA (2006) SECTION 1: STRATEGIC MODELING FOR ENTERPRISE ARCHITECTURE STRATEGIC ALIGNMENT MATRICES [EACH COLUMN IS ALIGNED WITH OTHER COLUMNS Enterprise Model Activity Model Business Plan Work FlowBusiness Logistics Master Schedule 3456 2 1 Strategy Why Future Schedule When Time OrganizationNetworkFunctionDataFUNCTIONING ENTERPRISE SUB- CONTRACTOR Out-of-Context BUILDER Physical DESIGNER Logical OWNER Conceptual PLANNER Objectives/Scope Who People Where Location How Function What Data List of Things Enterprise Model Logical Data Model Physical Data Model Data Definition List of Processes Activity Model Process Model System Model Program List of Goals/Obj Business Plan Business Rules Rule Design Rule Specs Org Structure Work Flow Human Interface Presn Interface Security Interface List of Locations Business Logistics Distrib. Architect. Technol. Architect. Network Architect. List of Events Master Schedule Process Structure Control Structure Timing Definition
  • 40. 1-06.2 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com ORGANIZATION STRUCTURE (COL 4, WHO) STRATEGIC PLANS (COL 6) ALIGNED TO ORGANIZATION STRUCTURE (COL 4) 2 1 Strategy Why Future Schedule When Time OrganizationNetworkFunctionDataFUNCTIONING ENTERPRISE SUB- CONTRACTOR Out-of-Context BUILDER Physical DESIGNER Logical OWNER Conceptual PLANNER Objectives/Scope Who People Where Location How Function What Data List of Things Enterprise Model Logical Data Model Physical Data Model Data Definition List of Processes Activity Model Process Model System Model Program List of Goals/Obj Business Plan Business Rules Rule Design Rule Specs Org Structure Work Flow Human Interface Presn Interface Security Interface List of Locations Business Logistics Distrib. Architect. Technol. Architect. Network Architect. List of Events Master Schedule Process Structure Control Structure Timing Definition STRATEGIC PLANS (COL 6) ALIGNED TO ORGANIZATION STRUCTURE (COL 4) Matrix becomes part of Governance Analysis Framework for Sarbanes-Oxley
  • 41. 1-06.3 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com STRATEGIC PLANNING POLICY STATEMENTS n  Project Management Planning Statements 1. Project Ownership Policy Priority Each Project must have a Project Owner, responsible for allocating and managing the project budget 1 2. Project Management Policy Each Project must have a Project Manager, responsible for completing the project by the scheduled date, within budget. 1 3. Project Authorization Policy Projects are only authorized that can achieve Project Objectives by the scheduled completion date, within budget. 2 STRATEGIC PLANS (COL 6) ALIGNED TO ORGANIZATION STRUCTURE (COL 4) § Matrix relates Business Plans to People § Indicates “Who” is responsible for Plans § Shows Planning Statements as Rows § Shows Organization Units as Columns § Reading down a column gives Subset of Planning Statements for that Unit § Reading across a row shows Units that should work together for that Statement STRATEGIC PLANS (COL 6) ALIGNED TO STRATEGIC DATA (COL 1) 2 1 Strategy Why Future Schedule When Time OrganizationNetworkFunctionDataFUNCTIONING ENTERPRISE SUB- CONTRACTOR Out-of-Context BUILDER Physical DESIGNER Logical OWNER Conceptual PLANNER Objectives/Scope Who People Where Location How Function What Data List of Things Enterprise Model Logical Data Model Physical Data Model Data Definition List of Processes Activity Model Process Model System Model Program List of Goals/Obj Business Plan Business Rules Rule Design Rule Specs Org Structure Work Flow Human Interface Presn Interface Security Interface List of Locations Business Logistics Distrib. Architect. Technol. Architect. Network Architect. List of Events Master Schedule Process Structure Control Structure Timing Definition
  • 42. 1-06.4 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com STRATEGIC PLANS (COL 6) ALIGNED TO STRATEGIC DATA (COL 1) Matrix is part of Governance Analysis Framework for Sarbanes-Oxley STRATEGIC PLANS (COL 6) ALIGNED TO STRATEGIC DATA (COL 1) § Matrix relates Business Plans to Data § Indicates “What” is required by Plans § Shows Planning Statements as Rows § Shows Data as Columns § Reading across a row shows Data that is required for that Statement § Reading down a column gives Subset of Planning Statements for that Data 2 1 STRATEGIC DATA (COL 1) ALIGNED TO ORGANIZATION STRUCTURE (COL 4) Strategy Why Future Schedule When Time OrganizationNetworkFunctionDataFUNCTIONING ENTERPRISE SUB- CONTRACTOR Out-of-Context BUILDER Physical DESIGNER Logical OWNER Conceptual PLANNER Objectives/Scope Who People Where Location How Function What Data List of Things Enterprise Model Logical Data Model Physical Data Model Data Definition List of Processes Activity Model Process Model System Model Program List of Goals/Obj Business Plan Business Rules Rule Design Rule Specs Org Structure Work Flow Human Interface Presn Interface Security Interface List of Locations Business Logistics Distrib. Architect. Technol. Architect. Network Architect. List of Events Master Schedule Process Structure Control Structure Timing Definition
  • 43. 1-06.5 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com STRATEGIC DATA (COL 1) ALIGNED TO ORGANIZATION STRUCTURE (COL 4) Matrix is part of Governance Analysis Framework for Sarbanes-Oxley (see next slide for Legend) STRATEGIC DATA (COL 1) ALIGNED TO ORGANIZATION STRUCTURE (COL 4) §  Matrix (on previous slide) defines Ownership (for Security) of Data, and also Shared Use of Data §  Indicates “Who” is responsible for Data §  Shows each Data Entity in a separate Row §  Shows each Organization Unit as a Column §  Reading across a Data row shows Organization Units authorized to maintain or share that Data §  Reading down a column shows Data authorization for that Organization Unit §  Security Ownership is indicated by “CRUD” (Create, Read, Update, Delete) §  Shared Use indicated by “R” (Read only) or “RU” (Read and Update only) §  “n” indicates that Security and also Ownership and Shared Use have not yet been defined Matrix becomes part of Governance Analysis Framework for Sarbanes-Oxley LEGEND BUSINESS ACTIVITIES (COL 2) ALIGNED TO STRATEGIC PLANS (COL 6) 2 1 Strategy Why Future Schedule When Time OrganizationNetworkFunctionDataFUNCTIONING ENTERPRISE SUB- CONTRACTOR Out-of-Context BUILDER Physical DESIGNER Logical OWNER Conceptual PLANNER Objectives/Scope Who People Where Location How Function What Data List of Things Enterprise Model Logical Data Model Physical Data Model Data Definition List of Processes Activity Model Process Model System Model Program List of Goals/Obj Business Plan Business Rules Rule Design Rule Specs Org Structure Work Flow Human Interface Presn Interface Security Interface List of Locations Business Logistics Distrib. Architect. Technol. Architect. Network Architect. List of Events Master Schedule Process Structure Control Structure Timing Definition
  • 44. 1-06.6 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com BUSINESS ACTIVITIES (COL 2) ALIGNED TO STRATEGIC PLANS (COL 6) Matrix also becomes part of Governance Analysis Framework for Sarbanes-Oxley BUSINESS ACTIVITIES (COL 2) ALIGNED TO STRATEGIC PLANS (COL 6) § Matrix relates Activities to Plans § Indicates “Why” Activity exists § Each Activity is shown as a Row § Each Planning Statement is a Column § Reading across a row shows Planning Statements for that Activity, or “Why” § Reading down a column shows all Activities for that Statement Matrix also becomes part of Governance Analysis Framework for Sarbanes-Oxley BUSINESS ACTIVITIES (COL 2) ALIGNED TO STRATEGIC DATA (COL 1) 2 1 Strategy Why Future Schedule When Time OrganizationNetworkFunctionDataFUNCTIONING ENTERPRISE SUB- CONTRACTOR Out-of-Context BUILDER Physical DESIGNER Logical OWNER Conceptual PLANNER Objectives/Scope Who People Where Location How Function What Data List of Things Enterprise Model Logical Data Model Physical Data Model Data Definition List of Processes Activity Model Process Model System Model Program List of Goals/Obj Business Plan Business Rules Rule Design Rule Specs Org Structure Work Flow Human Interface Presn Interface Security Interface List of Locations Business Logistics Distrib. Architect. Technol. Architect. Network Architect. List of Events Master Schedule Process Structure Control Structure Timing Definition
  • 45. 1-06.7 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com BUSINESS ACTIVITIES (COL 2) ALIGNED TO STRATEGIC DATA (COL 1) BUSINESS ACTIVITIES (COL 2) ALIGNED TO STRATEGIC DATA (COL 1) § Matrix relates Activities to Data § Indicates “What” Data is required § Each Activity is shown as a Row § Each Data Entity is a Column § Reading across a row shows Data required by that Activity, or “What” § Reading down a column shows all Activities that use the Data Entity See Chapter 4 of EA textbook: “Governance Analysis using Enterprise Architecture” PROJECT PLAN FOR STRATEGIC MODELING AND RAPID EA DELIVERY IN 3-MONTH INCREMENTS Mth 3 … N8. Commence Development and Delivery of Priority Systems in 3-month Increments, for early ROI N7. Commence Population of Priority GAF Matrices for Use in Governance Internal Control Reporting 16. Review Strategic Model Analysis and Matrices to set Priorities for GAF Matrices and early Systems 105. Derive Governance Analysis Framework (GAF) Matrices for Review and later Matrix Population 124. Analyze, Identify and Document Potential Priorities within Strategic Model from Facilitated Session 23. Conduct Strategic Modeling Facilitated Session using Consolidated Responses in Plan as Catalyst 182. Distribute Strategic Modeling Questionnaire and Consolidate All Responses under each Question 21. Establish Project Plan for Strategic Modeling and Identify Senior Management Participants Mth NMth 2Mth 1DaysGovernance Analysis Project Task 25 Days 25-day Project for EA Delivery in 3-month Increments See Chapter 4 of Reference textbook for above Project Plan
  • 46. 1-06.8 © Copyright 1990-2009 Information Engineering Services Pty Ltd cfink@ies.aust.com • www.ies.aust.com SUMMARY n  Alignment Matrices can be used for corporate governance n  Enterprise Architecture addresses Sarbanes-Oxley governance questions n  Gantt Chart project plan can deliver governance in 3-month increments