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Event Management
    Mayank Dixit
Summary

History


     Market Overview


          Market Players


          Activation


     Intellectual Properties


Way Forward
Events, been around for years.
Today would have looked like this -
                      Pepsi
                           presents


               The last supper
                     In association with


                     Indage wines




         Official hosts   – The Renaissance Hotel.
Event Management- History
Events are a commonplace, everyday occurrence.

Songs, dances, food festivals and carnivals are different expressions of Events.



It’s so common that we fail to recognize it

Births, baptisms, Annaprasan, engagements, marriages and deaths are socio-
religious events, across all socio-economic and socio-cultural groups.




Traditional events- Surujkund Craft Mela, Puri’s chariot
festival, Ganesh Utsav, Pushkar Mela, Kumbha Mela.
Events as it
                                  was in the
• The first event managers
  • Pandal contractors
                                   beginning
  • Caterers
  • Sports organizations:
    Hockey, Cricket, Wrestling
  • Circuses
  • Music Troupes
  • Theatre producers
  • Sound / light wallas
Events in India
One billion birthdays
Millions of festival celebrations
50 crore weddings, mehndi’s, sangeets, engagements

And a few million corporate events…..
Were we a by-product?
   • Industry – gave us exhibitions – Birth of
                              Pragati Maidan
 • The “commercialization” of culture: Clubs
     and hotels saw the possible profits from
  Valentine’s Day, Festivals, New Year and so
                                           on
• Film – Bollywood shows, Film Award nights
• Sports – World Cups, Asian Games, Tennis
                              Championships
Then…..
• With new demands and expectations from the consumer, budgets
  increased exponentially
• Unable to meet budgets, organizers approached corporates for
  sponsorship
• Corporates, in turn, wanted more professionalism, more
  differentiation, better production –

• giving birth to the modern Indian Event      manager
The birth of the e-factor
•   Entertainment is everywhere
•   Everyone wants to be entertained.
•   Corporate houses realise this.
•   Corporates start talking events.
• International brands
  entering the country
• Understanding of below
  the line marketing proved
  events were a cost
  effective way to reach the
  consumer
• The satellite television
  revolution and the Internet
  brought India even closer
  to the rest of the world
• Now part of the marketing mix
• Budgets specifically allocated
• Result oriented deliverables laid out
• Fresh manpower – fresh ideas
• Education and exposure
Indian M&E industry
•   The Indian M&E industry grew from INR 652 billion in 2010 to INR 728 billion in
    2011, registering an overall growth of 12 percent.
•   The industry is estimated to achieve growth of 13 percent in 2012 to touch INR 823
    billion, the sector is projected to grow at a CAGR of 14.9 percent to reach INR 1,457 billion
    by 2016.
•    The advertising spends across all media accounted for INR 300 billion in 2011, contributing
    to 41 percent of the overall M&E industry revenues. Advertising revenues witnessed a
    growth of 13 percent in 2011 against a marginal decline of 17 percent observed in 2010.
•    Print continued to be the largest contributor, accounting for INR 139 billion and 46 percent
    of the advertising pie.
•   Advertising spends are expected to grow at a CAGR of 11 percent to reach INR 586 billion in
    2016.
•   The television industry was estimated to be INR 329 billion in 2011, and is expected to grow
    at a CAGR of 17 percent over 2011-16, to reach INR 735 billion in 2016.
•   Digital media estimated grown in advertising revenues in excess of 40 percent over last year.
    Coming in at approximately INR 15.4 billion in revenue in 2011.
•   The Radio industry grew at 15 percent in CY 2011 to reach INR 11.5 billion compared to INR
    10 billion in CY 2010.
•   The OOH grown to INR 17.75 billion in 2011 which amounts to approximately 5 percent of
Industry Size & projection




                       Source-PWC/KPMG FICCI Reports
Experiential Marketing
Event Management
Event management is to the creation and
development of festivals, events and
conferences. It involves studying the
intricacies of the brand, identifying
the target audience, devising the event
concept, planning the logistics and
coordinating the technical aspects before
actually executing the modalities of the
proposed event. Post-event analysis and
ensuring a return on investment have
become significant drivers for the event
industry.

“Experiential marketing is a concept of
creating experience that integrates
elements of emotions, logic, and general
thought processes to connect with the
consumer.”
Segmentation of Event Management
Segmentation of Event Management
Segmentation of Event Management
Segmentation of Event Management
Segmentation of Event Management
DIFFERENCE BETWEEN TRADITIONAL AND
        EXPERIENTIAL MARKETING
Basic characteristics of Traditional         Basic characteristics of
            marketing                        Experiential Marketing

•Focus on Functional Features and      •A Focus on Customer Experiences
Benefits                               • Focus on Consumption as a
•Product Category and Competition      Holistic Experience
are Narrowly Defined                   •Customers are Rational and
•Customers are Viewed as Rational      Emotional people.
Decision Makers                        •Methods and Tools are Eclectic
•Methods and Tools are Analytical,     •Establish one to one relationships
Quantitative and Verbal
•Cater to Mass Market
Events are also known as…
                   Below the Line
                    advertising

  Psycho                                Experiential
 Marketing                               Marketing



 Spike                                    Lifestyle
Marketing                                 Marketing



                                    Participation
  Live Marketing                     Marketing
Event Marketing
• Identifiable target market
• Accurate positioning
• Good channels of distribution
• An effective launch strategy
• Category domination
• Sustaining power
• Delivery of a promise
How does it work




 The consumer responds to a product offering based on both emotional and rational
response levels and experiential marketing is the best way to establish the connection
                          with the consume in such a way.
How does it work
                                Experiential activity is proven to:
                                   •Deliver advocacy & talk ability
                                   •Change purchasing behavior
                                   •Positively influence brand perception

                                -79% of marketers agree that
                                Experiential marketing makes
                                consumers more receptive to other
                                forms of marketing.
                                -99% of marketers agree "what a
                                brand does is as important as what a
                                brand says“.

 “Experiential marketing interrupts the purchasing Funnel which has
been long seen as a prevalent model for a consumer's decision making
                              process”.
Market Overview
• India being a country rich in heritage and culture holds numerous events
  throughout the year due to this factor there are huge opportunities for growth in
  this sector
• Event management industry in India is approximately fifteen to twenty years old
  and is gaining momentum.
• During the early part of the 1990s the industry had spent up to Rs. 20 Crores, per
  annum on events.
• Year 2003 – over 1000 events were managed out of which 20 were large scale
  international quality events.
• Indian event management industry is poised to clock a 25% growth rate, The
  market is increasing from INR 15 bn in 2010 to Rs. 24 billion in 2012.
• It was primarily an unorganized market which is slowly transitioning into an
  organized structure.
• Increase in corporate and personal occasions needing professionals to manage
  them has led to a major demand for event organizers.
Market Size & Growth- Organized
               Organized Events     OOH      Radio


                                                                          4,375


                                                 3,500

                                  2,800
                  2,267                                                   2,308
                                                 2,061
     1,850                        1,840                                   1,815
                  1,570                          1,500
     1,420
                                  1,240
                  1,050
     840



2009-10      2010-11      2011-12 (E)     2012-13 (E)          2013-14 (E)


                                                   Source- ERNST & Young Whitepaper 2012
The Indian events and activation industry –
              what are we?
                   Events and                     What we are not…
                   activation
                    company
                                                • TV / Film production

    Events             IP        Others         • In-house event divisions
                                                  of advertisers
       Media
      amplified
                        Owned     Exhibitions   • MICE from pure-play
                                                  travel companies
                                  Celebrity
     Corporate              JV
                                 management     • Sports leagues, unless IP
                                                  is owned

     Activations       Managed        Etc       • Value of IP not owned

                                                • Media value of others’
      Personal                                    events
Market Characteristics
Key Steps in Event Management
Event Planning Process
Growth drivers – Increased BTL spends
     Increase in events and
activation spends by advertisers
                                                   More IP
   17.8%           19.6%
            BTL

            ATL                    Increase                        Production
                                                                      cost
                                    in BTL                          inflation
                                                   Drivers
   82.2%           80.4%




                                                             Regional
                                          Sports
                                                              growth



  2011-12         2013-14
Growth drivers – IP
                   Services Provided

              IP                   55%
                                                                                   More IP
                                                                                   (~2 each)
     Activations                         66%


Managed Events                                     93%                                               Production
                                                                Increase in
                                                                                                        cost
                                                                    BTL
                                                                                                      inflation
          Company revenues vis-à-vis events                                        Drivers
                     organized

             IP           14%
                   1%

                           16%                                                                 Regional
    Activations
                                     34%
                                                                          Sports
                                                                                                growth

Managed Events                                             70%
                                                         65%

    Percentage of total revenue    Percentage of total events
Growth drivers – Costs
          Cost breakup

                                                    More IP
                  Admin
                                                    (~2 each)
                   12%
                          Payroll
                           13%      Increase                          Production
                                                                         cost
                                     in BTL                            inflation
        Direct                                      Drivers
       variable
        costs
         75%
                                                                Regional
                                           Sports
                                                                 growth

Profit margin       Debtors days
    19%                     59
Growth drivers – Regional growth
Movement of marketing spends to
     non-metro locations
                                                        More IP
   10                                                   (~2 each)
                 15



   20
                                                                         Production
                                     Increase in
                 30                                                         cost
                            ROUI         BTL
                                                                          inflation
                            KUT                         Drivers
                            Metros

   70

                 55

                                                                    Regional
                                               Sports
                                                                     growth


  2007          2011
Growth drivers – Sports

                   More IP
                  (~2 each)



                                    Production
Increase in
                                       cost
    BTL
                                     inflation
                  Drivers


                              Regional
         Sports                growth
The space for sports
                       High



Opportunity for                           Inexpensive                             BCCL
                                                               Costly
        event                             rights, mass                            IPL
                   Cost of media
                                                            rights, mass
    companies                                media                                Wimbledon
                                                               media
                                                                                  Asian Games




                                                                                  Niche, subscription
  Existing space                           Inexpensive         Costly             based sports channels
 for most event                           rights, narrow   rights, narrow         Eg, Golf
     companies                             or no media         media



                                    Low
                                             Cost of rights               High
Key Drivers

Growth in consumer spending and disposable income


Increase in below the line promotion among establishments


Rising need of organized & structured event


Innovation & specialization of events
Key Issues
Market is fragmented with low barriers of entry and rising
number of event organizers

Lengthy procedure for import of equipments

High levels of entertainment tax imposed by the
government

Dependence on industry growth.


Sponsor led business models still prevail


Regulatory clearances for events


Lack of proper infrastructure
Key Challenges
• International Trends; Industry is still ignorant to emerging markets , need to keep
  close eye on International trends.
• Information Pool; Need to create an information pool where industry can have
  ready access of information on venues because reccee cost a great amount of
  money and hit the margins/cost.
• The advent of other media; The advent of other media invading into the
  activations space is another thing we should look at closely. With Big Bazaar
  providing activation solutions to brands together with measurability and
  statistics, and radio and print creating activation teams for their clients with the
  incentive of promotion through their media channel, this is a real threat.
• Rising rental cost of space; Malls that make for a prime venue for activation are
  getting more expensive. As other expenses rise, the first cut suggested to maintain
  the budget is the agency’s fees.
• Other factors like use of information technology, develop event measurement
  tools, rising demand of activation in KUT/ROUI, Vendor Management &
  Outsourcing business model etc.
Challenges which haunt the industry now
            and in the future
                                                            14%
Inadequate event infrastructure
                                                          13%


                                                     12%
Talent acquisition and retention
                                                             15%
                                                                         Future
                                                                         Now
                                                    11%
   Inability to demonstrate ROI
                                                    11%


                                                    11%
     Cumbersome tax structure
                                                                   17%

                        Percentage of respondents
Voice of your clients
                     Wish list from your existing events agency

              RoI                                                       80%


Proactive ideation                                                70%


    Transparency                                            60%


   National reach                                     50%


   One-stop shop                                      50%
Event Agencies Wish list
               Key issues requiring regulatory support


        Infrastructure                            22%


Easing out permissions                           21%

    Rationalisation of
                                                 21%
    entertainment tax

    Service tax waiver                          20%


  Availability of credit                  15%

                Others     1%
EY’s event risk management frameworkSM

                            Contestant /
                                                                                  Venue and
                                jury                 Hygiene
                                                                                    decor
                            acceptability

                                                                 Benefit of
                                             Relevance          viewership /
                                                                participation
             Objective
                                            Awareness / Sales Entertainment         Timing

  Attraction points                         / Viewership / Trial   value /
                                                   / etc         knowledge
            (Enable
   achievement of
        objectives)                          Hype / peer           Celebrity
                                             acceptance          participation
    Hygiene factors
(repel achievement
 of objectives if not    Participation             Rules and                     Processes &
managed properly)           effort                regulations                     credibility
If you fail to plan, you plan to fail
   Key operating challenges faced by
     event & activation companies


                   Safety                70%


Procurement efficiency /
                                         70%
      rising costs

Quality control over large
                                         70%
         events

            Inadequate
                                        63%
          infrastrucuture

   Onerous regulations
                                   47%
 (permissions, taxes, etc)

                             0%   50%     100%
Proposed approach to demonstrate RoI
 Define             Set targets         Measure             Report and
 objectives                             performance         course correct

• Awareness         • Define            • Implement         • Analyze
• Sales               numeric             processes to        performance
• Trial               targets for the     collect             against
                      event's             relevant data       objectives
• Database
                      objectives
  creation
• Share of wallet
  / preference




       Agreed            Standard                                 Increased
                                            Open to audit
      objectives        methodology                                  trust
Increase in disposable income has empowered the
young Indian consumer to spend on entertainment
•   Growing income levels and households in the
    middle and upper class of society has led to an
    increase in the aggregate disposable income
•   Due to change in lifestyles and restricted time of
    individuals at home, most of the young population
    prefer management companies to organizing
    various events
•   Willingness of people to spend on parties and
    major events has contributed to the popularity of
    live entertainment
•   Most predominant event for which individuals
    approach an event management company are
    weddings
•    Wedding market in India is pegged at between
    INR 500-600 bn in 2009 and is expected to grow
    at 15% p.a.
•    This provides a strong opportunity as ~40% of
    the market can be tapped in to by event
    management players
A paradigm shift from above the line to below the line
  marketing to boost the event management market
•   Companies in the past have been primarily focusing on above the line promotions which accounted
    for approximately 90-95% of their marketing budgets while the rest was accounted for by below
    the line promotional activities like live events
•   The expenditure pattern in the existing market scenario has seen a major shift as establishments
    spend 30-35% of their marketing budgets on below the line promotional events
•   This has led to the organization of a large number of promotional events at various levels towards
    targeting different segments in the market
•   One of the primary reason for this shift is the need among companies to interact with their
    consumers directly
•   These events gain high viewership ratings in television as major celebrities perform at the events
    often with lavish sets for performances
Rising number of events and growing need of organized
       and structured events is driving the market
  • Expertise developed over the years has led to a major demand for
    professional event managers rather than general event organizers
    as there is a major difference in the services offered
  • The well managed events and list of facilities offered as a package
    are becoming popular and profitable to consumers
  • Range of special facilities and innovative ideas allure the consumers
    to spend lavishly on their one time special events of life
  • Well organized and ideal running of events earn organizers and
    hosts a good reputation Furthermore, the establishment of the
    Event and Entertainment Management Association is testament to
    the fact that the market is gradually moving from an unorganized
    to an organized structure
  • Furthermore, the establishment of the Event and Entertainment
    Management Association is testament to the fact that the market is
    gradually moving from an unorganized to an organized structure
Soaring entertainment tax rates discourage new
    entrants in the field of live entertainment
• High rates of entertainment tax across some states
  decelerates the growth of the entertainment industry
• Entertainment tax rates in India varies from 15-30% in
  comparison to the average rate of 10% in the developed
  countries.
Insufficient management facilities and tedious
   procedures of import hinder growth of industry
• Events are bound by strict constraints of time and budget therefore
  ordering foreign equipments may lead to complicated and unpredictable
  outcomes
• High import duties on technological equipments make it difficult for
  most companies to import them
• Custom duties are as high as 35 % on electronic goods and services as
  per the customs duty
• Many deals take time to mature thereby hampering the timely
  functioning of operations
• An event manager organizes an event through a blend of
  ideas, creativity, logistics, budgets, permits, people, performers, publicit
  y channels etc. Presence of proper equipments and facilities form an
  integral part of carrying out these objectives successfully.
The 5C’s of Events
                                     Conceptualization
                            Conceptualization of the creative idea


                                           Costing
                        Calculation of cost of production and margin


                                         Canvassing
                For clients and sponsors, customers, audience and networking


                                       Customization
Based upon the preferences of the customer’s and the marketing objectives of the organization


                                  Carrying – out the event.
                           The execution of the event as planned
Event and Entertainment Management
                  Association
• First event and entertainment body in India looking to bring together
professional organizations in this space on one platform.
•Will be the representative of this space to the Government, statutory
bodies, taxation authorities and private licensing bodies
• Forward certain professional standards of management and interface
between its members and clients, vendors and artists
•Act as a knowledge databank on venues, artists and vendors
• Plan on organizing training programmes and seminars to enhance knowledge
of its members

President- Mr. Brian Tellis
Key Players
1. Wizcraft
2. Encompass
3. Percept D’Mark
4. Seventy Group
5. Showtime
6. Seventy Seven
7. Fountainhead
8. DNA Networks
9. Cineyug
Key Players
  Company        Corporate   Leisure   Cultural   Personal
   Wizcraft
DNA Networks
Percept D’Mark
Seventy Group
  Showtime
Seventy Seven
 Encompass
Fountainhead
   Cineyug
Insights: Wizcraft
Insights; DNA
Insights; Percept
Insights; Seventy
Insight; Showtime
Showtime Events (India) Pvt. Ltd.

  Corporate Information                                Snapshot : Services
                                                      Capabilities-
 Headquarters             New Delhi                   Activation
                                                      Road shows
                          New Delhi, Mumbai,
 Location                                             Signature events
                          Bangalore                   Award Functions
                                                      MICE
 Key People               Michael Menezes             Sports
                                                      Live Concerts
                                                      Special projects
                                                      Brand Launches
Operations : Snapshot                                 Television


Events Organized
Unveiled the Queen’s Baton for Commonwealth Games, Event Identity launch of ICC World Cup
2011, Auto expo several times, World Economic forum, DLF IPL 2007

Clients
MetLife, SAP, Castrol, NDTV, CNN IBN, Hero Honda, Aviva, Taj, Apollo, Burberry, Tata, IBM, Indigo,
ING, LG, Volkswagen. Me n moms, Infosys & Louis Vuitton.
Insight; Seventy Seven
Seventy Seven Entertainment Pvt. Ltd.

  Corporate Information                              Snapshot : Services
                                                    It operates in below event categories..
 Headquarters             Mumbai                    Televised Shows
                                                    Award Functions
 Location                 Mumbai, Delhi
                                                    MICE
                          Aditya Mehra              Live Concerts
 Key People               Daryl Sheldon             Corporate Events
                          Manoj Gopalani            Brand Launches
                                                    Experiential Marketing
                                                    BTL Promotions
Operations : Snapshot

Others Services
Branding, Print Media, Direct Mailers, Web, Outdoor, AV’s
Events Organized
Indian Idol, Kotak Infinite India, WOW awards, I am She awards, X Factor Logo & Skoda Fabia relaunch
Gallantry Awards etc.
Clients
J P Morgan, Credit Suisse, Cleartrip, BNP Paribas, Airtel, Colgate, Capita, JSW, IDFC, Sony, Lodha,
Kotak, Skoda, TOI, TCS, UTV, Calyon, ONGC, Neo
Insight; Encompass
Encompass Events Pvt. Ltd.

  Corporate Information                               Snapshot : Services
                                                     Its service offerings spanning across Events, BTL
 Headquarters             Gurgaon
                                                     Communication, Brand Activation and content
                          Gurgaon, Mumbai,           creation.
 Location                 Kolkata, Chennai,
                          Secunderabad, Bangalore
                          Roshan Abbas
 Key People               Sukrit Singh
                          Ranjit Raina

Operations : Snapshot

Encompass is a subsidiary company of WPP India (Wire and Plastic Products plc).
Events Organized
Launch event of Delhi Airport, Godrej annual meets, Gillette Mach 3 India movement, Deccan
Charges association launch, Nokia N8 launch
Clients
HSBC, Nokia, GSK, Pepsi, Accenture, Hewlett Packard, Microsoft, L'Oreal, Reliance , Mercedes Benz,
Ultratech, Asian Paints, Radio Mirchi, Airtel and Ford.
Insight; Fountainhead
Fountainhead Promotions & Events Pvt. Ltd.

  Corporate Information                             Snapshot : Services
                                                   Events, Conference Management, Award
 Headquarters            Mumbai
                                                   Ceremonies, Musical Concerts, School Contact
                                                   Programs, Employee Engagement
 Location                Delhi, Bangalore & KUTs   Programs, Dealer meets, Product Launches, BTL
                                                   360 Campaigns, Brand Activation and content
                         Brian Tellis- Chairman    creation.
 Key People              Neale Murray- MD
                         V G Jairam- JMD

Operations : Snapshot

Other Services; MICE, Digital, Oranjuice- a music brand, TPT Production terminus
Events Organized
Aditya Birla Chairman Awards, Mahindra Blues Festival, Celebrate Bandra, Economics Times Awards,
Business India Awards, GQ Awards, Femina Miss India, Vogue Beauty Awards, Volkswagen Jetta
Launch, Diesel launch, Akon Concert, Smirnoff Ichoose, Captain Morgan Campaign etc.
Clients
Diageo, Aditya Birla, Mahindra, Conde Nast, Bennett & Coleman, Volkswagen, MTV, Samsung,
Vodafone, Turner, Bluestar, ONGC, HSBC, Renault, Audi, Radio Mirchi, Radio City.
Why Experiential Marketing
People live to enjoy their lives, not to
            engage with brands




Our brands & products live in their world – and
always have
Consumers are not listening anymore
Become highly adept at ignoring advertising in
                all its forms


       Skip TV commercials



 Block emails from unknown senders   Challenges
    Virtually blind to banner ads
THE OLD RULES OF MARKETING NO LONGER
                 APPLY

   People don’t want to be shouted at by
                companies.

  Instead they want to be listened to and
     to be able to have a conversation.
Solution

   So
   Let
  Them
Experience
Why Experiential Marketing
•Engages all five senses
•Most memorable media
•Changes brand perceptions
•Increase sales
•Consumers love it
•Experiential is the word of mouth
media
•An opportunity for personal
feedback
•Experiential can convey complex
messages
•Makes consumers receptive to other
forms of media
•“one-size-fits-all” traditional mass
media marketing messages no longer
working.
•Enables media stand out
Why Experiential Marketing
The
experience
  is the
Marketing
Activation is the next big thing
Origin of Brand Activation (on-ground)
 Competition
 • The need to innovate/stand out

 Validator:
 • As a validator for a consumer to sample a brand and touch and feel
   the benefits it claims

 New Media
 • The emergence of new media
 • Their importance in purchase decisions
 • Their ability to provide an opportunity for the brand engagement
   through experience
Brand Activation (on-ground)
                    Malls

                 Multiplexes

    Hypermarkets and related retail formats

              Schools & Colleges

                 Large Events

                    Offices

                Public Spaces
                                              84
Types of Brand Activation (on-ground)
Purely promotional

Sampling
• Objectives
  • Product Trial
  • Product Feedback

Sales
• Point of purchase experiential

As a support to
• Mass media advertising
• Larger Tent-pole events
How can Activation become the next big
                thing?
 Integration with other media

 • Drive customers to sample or experience

 Emergence of newer, clearly segmented media with scalable ability


 Ability to clearly adapt the Brand’s positioning and features to appeal to the media

 • E.g. Education angle in schools to appeal to key stakeholders

 Emergence of niche products

 • The consumer is constantly evolving
 • His demands are for more customisation
 • On-ground media is clearly segmented and thus provides the platform to engage the right
   customer at the right time
Overview
Bird’s eye view
A look at some of the media players, who have branched off in brand activations as well
Factors influencing growth of Industry
• The consumer behavior is constantly changing – he wants to relish new
  experiences
• The consumer is constantly evolving, his demands are for more
  customization and wants to touch and feel the benefits of brand claims
• Option of selective audience and selective exposure can be exercised
• Platform of interaction and feedback generation
• Important source of data collection
• This provides the platform to engage the right customer at the right time
• Its ability to provide an opportunity for the brand engagement through
  experience
• Ability to adapt the Brand’s positioning and features clearly
• Events are focused on well defined audiences, and ROI can be accurately
  measured
Activation categories
                                    Sponsorship
                                    Promotions


                                                               Pub
      Retail & POS
                                                            Promotions




                                                                           College
SCP
                                                                          Activations

                                   Activations




  CANTER
                                                                        Mall
ROADSHOW
                                                                     Activations
    S




                     CORPORATE
                                                  Housing
                         OFF
                                                  Society
                      ACTIVITIES
Major Players: Urban




All are approx figures based on industry reports till October 2011
Major Players: Rural
Insight: Candid Marketing
                                          • HUL, ITC, Nissan, Colors, Star TV, Axis Bank, ICICI Bank, Google, Nokia,
  Major Clients:                            Cadbury, Pepsi, etc.


     Turnover:                            • Approx. 54 crores



       Margin:                            • Approx. 24% on every activation



Employee Strength:                        • 150+


                                                             Structure: Each partner is responsible for 1 or 2 departments
  Branches:
                                                                                     Managing        Managing
                                                                                     Director        Partners
                 Mumbai
                                                                   CS Team-         Operations       Creative        Finance        Admin

                Delhi (HO)
                                                                                                         Content Department & Art
                                                                      VP           Regional Head
                                                                                                               Department

                Bangalore                                          Account            Project
                                                                   Directors         Managers

     Hyderabad (Operations employees
                                                                  Sr. Account
                  only)                                            Managers
                                                                                   Asst Managers


                                                                   Account               Project
    Chennai (Operations employees only)                            Managers             Associates


                                                                      Executives
    Kolkata (Operations employees only)
Insight: Jagran Solutions
Major Clients:
• Audi, UTV, Nokia, MTS, etc.
Turnover:
• Approx. 56 crores
Margin:
• Approx. 25% on every activation
Employee Strength:
• Mumbai: 40
• Delhi (HO): 49
• Bangalore: 15
• Kolkata: 4
Structure:
• Business Head
• City Head
• 3-4 Sr. Account Managers
• 5 Asst. Account Managers
• 4 Creative personnel
• 8 Production personnel
• 2 Concept planners
Insight: Nyka Events
Major Clients:

• HDFC Bank, HSBC Bank, CEAT Tyres, etc.

Turnover:

• Approx. 7 crores

Margin:

• Approx. 25% on every activation

Employee Strength:

• Mumbai: 25
• Delhi (recently started): 3

Structure:

• 6 Client Servicing – Managers, Asst. managers and executives
• 5 Creative personnel
• 7 Production personnel
Insight: G2 Rams
Major Clients:
• GSK, Hero Honda, Reebok, Nestle, Future Group, etc.

Turnover:
• Approx. 86 crores

Margin:
• Approx. 20% on every activation

Employee Strength:
• Mumbai: 26
• Delhi (HO): 44
• Bangalore: 14

Structure:
•   3 Branch Heads
•   18 Client Servicing Heads, Managers, Asst. managers and executives
•   15 Creative personnel
•   41 Production personnel
Activation: Key Markets
                        Activation Spends


                  15%
                                       35%
       10%
                                                          Mumbai
                                                          Delhi
                                                          Bangalore
                40%                                       Others




Others includes: Kolkata, Hyderabad, Chennai, Pune, Ahmedabad, Lucknow
Industry Spends Mix
                                                                                                             Alcohol
                         Tobacco
                           2%                                                                                Association
                                     Travel & Tourism      Alcohol
                  Telecom                  10%              15%                                              Auto
                    2%
           Retail Sports                                                                                     Consumer Durables
            0%     2%                                                                                        Education
         Realty                                                                                              Finance
          0%
                                                                        Association                          FMCG
Pharmaceuticals
                                                                           5%                                Global Conglomerate
     2% Petroleum
               2%                                                                                            IT
                                                                                  Auto
                Others                                                            5%                         Lifestyle
            NGO  3%
                                                                                         Consumer Durables   Manufacturing
             0%                                                                                2%
                                                                                                             Media & Entertainment
                                                                                         Education           NGO
                                                                                           0%
                                                                              Finance                        Others
                                                                                5%                           Petroleum
                          Media & Entertainment                                                              Pharmaceuticals
                                  31%                                                                        Realty
                                                                  Global          FMCG
                                                                                                             Retail
                                                               Conglomerate        3%
                                                                   8%                                        Sports
                                                                                                             Telecom
                                                                        IT                                   Tobacco
                                                                       1%                                    Travel & Tourism
                                                                      Lifestyle
                                                        Manufacturing    0%
                                                            1%
STRENGTHS                            WEAKNESSES
• Booming Sector – growth @ 25%       • Highly fragmented sector
• Increased disposable income =       • Lack of unity within competitors
  increase in brand / product         • Cumbersome process to obtain
  spends                              licenses & permissions
• Technological innovations leading   • Lack of penetration in lower socio
  to increase in spends               – economic classes
                                      • Sponsor led business models still
                                      prevail


           OPPORTUNITIES                            THREATS
• Unorganized to Organized sector     • Consolidation leading to
• Creation of different verticals –   emergence of players with superior
Religion, Politics, etc.              capabilities
• Technological innovations           • Violation of intellectual property
• Talent Development &                rights
management
• Growing importance of pay
markets in business models                                              99
Intellectual Properties
IP’s
•   Licensed Projects
•   Awards
•   Competitions Showcases
•   Talent hunt showcases
•   Workshops

Properties can be the future of                   Higher Investment in early
Modern Event Industry in India-                   years-
IP’s are very profitable propositions for event
                                                  Higher investment to sustain and
organizers as the margins over time are way
                                                  building the property in the early
more than achieved by creating experiences
for other brands.                                 years. Two new biggest challenges are
                                                  - risk and capital.

     World Intellectual Property Day is observed on April 26 each year.
Conceptualization of IP’s
Properties and Festivals
                          •NH 7 Weekender
          Music           •Sunburn
                          •Nokia Music Week
                          •IIFA awards
        Bollywood         •Filmfare
                          •Star screen
                          •Kala Ghoda Festival
    Art/Literature/Film   •IFFI
                          •India Art Fair
                          •Lakme Fashion Week
      Fashion/Style       •Wills Lifestyle Fashion Week
                          •GQ Men Of the Year awards
                          •IPL
          Sport           •Standard Charted Cyclothon
                          •Champion Leagues
                          •TOI Food awards
           Food           •Times Now Foodie Awards

                          •NDTV Car & Bike Awards
           Auto           •Auto Expo
IIFA Awards
 The International Indian Film Academy is an organization dedicated to
            promoting Indian Cinema beyond India and placing it on an
         international platform by fostering exchange and interaction to
           enhance business opportunities with the Country of Hosting.
Established Year-2000 , IIFA claims to have clocked a PR valuation of over
               85 million USD and close to 30,000 audience(2011).
                      -India’s biggest global media event
         - The only representation of Indian cinema on a global platform
                          - Recognized as the Indian Oscars
                                - International Venues
                  - Top of the line production and management
                       - Indian and International Performers
                              - International Audiences
        - Reaches over 600 million viewers over 120 countries across the
                                        globe.
  - interacts with institutes like the IIMs and industry body CII to spread
                awareness from the innovation research findings.
      - revenue accrues from television rights, sponsorships, associate
                     sponsorships, partnerships and the like.
                          - TRP 6.18 on Star Plus(2011)
                            Date: June & 3 days event
Filmfare Awards
 The Filmfare Awards are presented annually
        by The Times Group to honour both
         artistic and technical excellence of
      professionals in the Hindi language film
    industry of India. The Filmfare ceremony
     is one of the oldest and most prominent
     film events given for Hindi films in India.
    The awards were first introduced in 1954
    in Bombay at Regal Theatre. The Filmfare
      Awards have been often referred to as
       Hindi film industry's equivalent to the
                        Oscars.
But over the past decade or so, its uniqueness
          and its genuineness have taken a
      backseat, making the pioneer look like
                  “one in the crowd”.
Sunburn Festival
Sunburn is an electronic dance music festival held in Candolim
Beach, Goa, India. The festival is an amalgamation of
music, entertainment, food and shopping. The festival by Shailendra
Singh of Percept, in partnership with Nikhil Chinapa. Held over three
days, the festival has multiple stages with artists playing
simultaneously daily. Sunburn is now valued at $100 million to $150
million and is projected as a home grown brand that’s making waves
the world over. Future plans for brand Sunburn include taking the
festival across Asia, including Thailand, Malaysia, Vietnam, Singapore
and Bali.
Highlights 2011: 17 sponsors, 103 artists, 1 Lacs attendees, US 6
million investment, 20 crore media spend
Date: December
Sunburn Festival           2007                 2008                 2009     2010
  Sponsorships           Smirnoff             Kingfisher             XXX      Tuborg
   Attendees              10,000               20,000               35,000    46490
     Artists                36                   45                      66    92
 Local audience           1,500                 3,500               5,000     6,200

National audience         5,500                10,000               18,000    22,215

  International           3,000                 6,500               12,000    18,075
    Fan Base              3,000                 6,500               12,000    30,000
Bacardi NH7 Weekender
NH7 is one of the biggest independent music festivals in the country which just completed its
        second edition this November. Sponsored by Bacardi and organized by Only Much
  Louder(OML) it is a three - day event held in Pune which has performances by over 60 bands
   including big international acts like The Magic Numbers, Basement Jaxx and Imogen Heap.
There is emphasis on non-Bollywood or mainstream musical acts throughout the festival. The
           festival had three stages set up and over 50 musical acts performed over the
    weekend. Asian Dub Foundation was the headline act of the festival. At the 2011 edition
  there were five stages set up and over 65 acts performed over the weekend. The event was
  sold out and able to make a profit in its second year The festival saw a footfall of about 9500
                                               people.
                                        Date: November
Wills India Fashion Week
Fashion Design Council of India(FDCI) introduced the Wills India Fashion Week, Asia’s
  biggest business of fashion event and In 2006, Wills Lifestyle became title partner of
     the country's most premier fashion event In it 18th edition, each season brings
   around 120 designers from across the country to showcase their trend predictions
     for the season, including designers on the runway. The event is held in Delhi at
    Pragati Maidan . Though like every year, the WIFW SS 2011 will have its share of
   glamour with celebrities like Deepika Padukone, Kalki Koechin and Sonakshi Sinha
   walked the ramp, the organizer said the event will be low on glamour and high on
                   fashion. Some 19 brands partnered on last WLFW.
Way forward
• Packaging of stuff- If you look at the most successful stuff in recent years, in the
  media, they have been smartly packaged on ground events that have become
  content for television or print media. The packaging is such that there is a
  comprehensive offer of other media which Enhances the reach of the event. We
  need to raise the size quotient with the right offer of media (and break through
  ideas).”
• Work as partner- Industry need to demonstrate what value we can bring to the
  client. We need to justify our existence and prove that we are capable of being
  partners to the brand (not vendors anymore).
• Wider base of services- The typical BTL agencies have to pushed to widen the
  base of services they provide to the brands. Apart from the typical events and
  road shows, their services now include customized brand activation
  programs, response management, social media and digital media and CRM
  solutions for their clients.
BTL Industry in 2012
                                All Figures in percentage



  No. of
                BTL                  ATL
Companies

   19            40                    60

   34            30                    70

   29            20                    80

   18            10                    90

                               Source – Brand Equity Survey ET Now
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Event Management

  • 1. Event Management Mayank Dixit
  • 2. Summary History Market Overview Market Players Activation Intellectual Properties Way Forward
  • 3. Events, been around for years.
  • 4. Today would have looked like this - Pepsi presents The last supper In association with Indage wines Official hosts – The Renaissance Hotel.
  • 5. Event Management- History Events are a commonplace, everyday occurrence. Songs, dances, food festivals and carnivals are different expressions of Events. It’s so common that we fail to recognize it Births, baptisms, Annaprasan, engagements, marriages and deaths are socio- religious events, across all socio-economic and socio-cultural groups. Traditional events- Surujkund Craft Mela, Puri’s chariot festival, Ganesh Utsav, Pushkar Mela, Kumbha Mela.
  • 6. Events as it was in the • The first event managers • Pandal contractors beginning • Caterers • Sports organizations: Hockey, Cricket, Wrestling • Circuses • Music Troupes • Theatre producers • Sound / light wallas
  • 7. Events in India One billion birthdays Millions of festival celebrations 50 crore weddings, mehndi’s, sangeets, engagements And a few million corporate events…..
  • 8. Were we a by-product? • Industry – gave us exhibitions – Birth of Pragati Maidan • The “commercialization” of culture: Clubs and hotels saw the possible profits from Valentine’s Day, Festivals, New Year and so on • Film – Bollywood shows, Film Award nights • Sports – World Cups, Asian Games, Tennis Championships
  • 9. Then….. • With new demands and expectations from the consumer, budgets increased exponentially • Unable to meet budgets, organizers approached corporates for sponsorship • Corporates, in turn, wanted more professionalism, more differentiation, better production – • giving birth to the modern Indian Event manager
  • 10. The birth of the e-factor • Entertainment is everywhere • Everyone wants to be entertained. • Corporate houses realise this. • Corporates start talking events.
  • 11. • International brands entering the country • Understanding of below the line marketing proved events were a cost effective way to reach the consumer • The satellite television revolution and the Internet brought India even closer to the rest of the world
  • 12. • Now part of the marketing mix • Budgets specifically allocated • Result oriented deliverables laid out • Fresh manpower – fresh ideas • Education and exposure
  • 13. Indian M&E industry • The Indian M&E industry grew from INR 652 billion in 2010 to INR 728 billion in 2011, registering an overall growth of 12 percent. • The industry is estimated to achieve growth of 13 percent in 2012 to touch INR 823 billion, the sector is projected to grow at a CAGR of 14.9 percent to reach INR 1,457 billion by 2016. • The advertising spends across all media accounted for INR 300 billion in 2011, contributing to 41 percent of the overall M&E industry revenues. Advertising revenues witnessed a growth of 13 percent in 2011 against a marginal decline of 17 percent observed in 2010. • Print continued to be the largest contributor, accounting for INR 139 billion and 46 percent of the advertising pie. • Advertising spends are expected to grow at a CAGR of 11 percent to reach INR 586 billion in 2016. • The television industry was estimated to be INR 329 billion in 2011, and is expected to grow at a CAGR of 17 percent over 2011-16, to reach INR 735 billion in 2016. • Digital media estimated grown in advertising revenues in excess of 40 percent over last year. Coming in at approximately INR 15.4 billion in revenue in 2011. • The Radio industry grew at 15 percent in CY 2011 to reach INR 11.5 billion compared to INR 10 billion in CY 2010. • The OOH grown to INR 17.75 billion in 2011 which amounts to approximately 5 percent of
  • 14. Industry Size & projection Source-PWC/KPMG FICCI Reports
  • 16. Event Management Event management is to the creation and development of festivals, events and conferences. It involves studying the intricacies of the brand, identifying the target audience, devising the event concept, planning the logistics and coordinating the technical aspects before actually executing the modalities of the proposed event. Post-event analysis and ensuring a return on investment have become significant drivers for the event industry. “Experiential marketing is a concept of creating experience that integrates elements of emotions, logic, and general thought processes to connect with the consumer.”
  • 17. Segmentation of Event Management
  • 18. Segmentation of Event Management
  • 19. Segmentation of Event Management
  • 20. Segmentation of Event Management
  • 21. Segmentation of Event Management
  • 22. DIFFERENCE BETWEEN TRADITIONAL AND EXPERIENTIAL MARKETING Basic characteristics of Traditional Basic characteristics of marketing Experiential Marketing •Focus on Functional Features and •A Focus on Customer Experiences Benefits • Focus on Consumption as a •Product Category and Competition Holistic Experience are Narrowly Defined •Customers are Rational and •Customers are Viewed as Rational Emotional people. Decision Makers •Methods and Tools are Eclectic •Methods and Tools are Analytical, •Establish one to one relationships Quantitative and Verbal •Cater to Mass Market
  • 23. Events are also known as… Below the Line advertising Psycho Experiential Marketing Marketing Spike Lifestyle Marketing Marketing Participation Live Marketing Marketing
  • 24. Event Marketing • Identifiable target market • Accurate positioning • Good channels of distribution • An effective launch strategy • Category domination • Sustaining power • Delivery of a promise
  • 25. How does it work The consumer responds to a product offering based on both emotional and rational response levels and experiential marketing is the best way to establish the connection with the consume in such a way.
  • 26. How does it work Experiential activity is proven to: •Deliver advocacy & talk ability •Change purchasing behavior •Positively influence brand perception -79% of marketers agree that Experiential marketing makes consumers more receptive to other forms of marketing. -99% of marketers agree "what a brand does is as important as what a brand says“. “Experiential marketing interrupts the purchasing Funnel which has been long seen as a prevalent model for a consumer's decision making process”.
  • 27. Market Overview • India being a country rich in heritage and culture holds numerous events throughout the year due to this factor there are huge opportunities for growth in this sector • Event management industry in India is approximately fifteen to twenty years old and is gaining momentum. • During the early part of the 1990s the industry had spent up to Rs. 20 Crores, per annum on events. • Year 2003 – over 1000 events were managed out of which 20 were large scale international quality events. • Indian event management industry is poised to clock a 25% growth rate, The market is increasing from INR 15 bn in 2010 to Rs. 24 billion in 2012. • It was primarily an unorganized market which is slowly transitioning into an organized structure. • Increase in corporate and personal occasions needing professionals to manage them has led to a major demand for event organizers.
  • 28. Market Size & Growth- Organized Organized Events OOH Radio 4,375 3,500 2,800 2,267 2,308 2,061 1,850 1,840 1,815 1,570 1,500 1,420 1,240 1,050 840 2009-10 2010-11 2011-12 (E) 2012-13 (E) 2013-14 (E) Source- ERNST & Young Whitepaper 2012
  • 29. The Indian events and activation industry – what are we? Events and What we are not… activation company • TV / Film production Events IP Others • In-house event divisions of advertisers Media amplified Owned Exhibitions • MICE from pure-play travel companies Celebrity Corporate JV management • Sports leagues, unless IP is owned Activations Managed Etc • Value of IP not owned • Media value of others’ Personal events
  • 31. Key Steps in Event Management
  • 33. Growth drivers – Increased BTL spends Increase in events and activation spends by advertisers More IP 17.8% 19.6% BTL ATL Increase Production cost in BTL inflation Drivers 82.2% 80.4% Regional Sports growth 2011-12 2013-14
  • 34. Growth drivers – IP Services Provided IP 55% More IP (~2 each) Activations 66% Managed Events 93% Production Increase in cost BTL inflation Company revenues vis-à-vis events Drivers organized IP 14% 1% 16% Regional Activations 34% Sports growth Managed Events 70% 65% Percentage of total revenue Percentage of total events
  • 35. Growth drivers – Costs Cost breakup More IP Admin (~2 each) 12% Payroll 13% Increase Production cost in BTL inflation Direct Drivers variable costs 75% Regional Sports growth Profit margin Debtors days 19% 59
  • 36. Growth drivers – Regional growth Movement of marketing spends to non-metro locations More IP 10 (~2 each) 15 20 Production Increase in 30 cost ROUI BTL inflation KUT Drivers Metros 70 55 Regional Sports growth 2007 2011
  • 37. Growth drivers – Sports More IP (~2 each) Production Increase in cost BTL inflation Drivers Regional Sports growth
  • 38. The space for sports High Opportunity for Inexpensive BCCL Costly event rights, mass IPL Cost of media rights, mass companies media Wimbledon media Asian Games Niche, subscription Existing space Inexpensive Costly based sports channels for most event rights, narrow rights, narrow Eg, Golf companies or no media media Low Cost of rights  High
  • 39. Key Drivers Growth in consumer spending and disposable income Increase in below the line promotion among establishments Rising need of organized & structured event Innovation & specialization of events
  • 40. Key Issues Market is fragmented with low barriers of entry and rising number of event organizers Lengthy procedure for import of equipments High levels of entertainment tax imposed by the government Dependence on industry growth. Sponsor led business models still prevail Regulatory clearances for events Lack of proper infrastructure
  • 41. Key Challenges • International Trends; Industry is still ignorant to emerging markets , need to keep close eye on International trends. • Information Pool; Need to create an information pool where industry can have ready access of information on venues because reccee cost a great amount of money and hit the margins/cost. • The advent of other media; The advent of other media invading into the activations space is another thing we should look at closely. With Big Bazaar providing activation solutions to brands together with measurability and statistics, and radio and print creating activation teams for their clients with the incentive of promotion through their media channel, this is a real threat. • Rising rental cost of space; Malls that make for a prime venue for activation are getting more expensive. As other expenses rise, the first cut suggested to maintain the budget is the agency’s fees. • Other factors like use of information technology, develop event measurement tools, rising demand of activation in KUT/ROUI, Vendor Management & Outsourcing business model etc.
  • 42. Challenges which haunt the industry now and in the future 14% Inadequate event infrastructure 13% 12% Talent acquisition and retention 15% Future Now 11% Inability to demonstrate ROI 11% 11% Cumbersome tax structure 17% Percentage of respondents
  • 43. Voice of your clients Wish list from your existing events agency RoI 80% Proactive ideation 70% Transparency 60% National reach 50% One-stop shop 50%
  • 44. Event Agencies Wish list Key issues requiring regulatory support Infrastructure 22% Easing out permissions 21% Rationalisation of 21% entertainment tax Service tax waiver 20% Availability of credit 15% Others 1%
  • 45. EY’s event risk management frameworkSM Contestant / Venue and jury Hygiene decor acceptability Benefit of Relevance viewership / participation Objective Awareness / Sales Entertainment Timing Attraction points / Viewership / Trial value / / etc knowledge (Enable achievement of objectives) Hype / peer Celebrity acceptance participation Hygiene factors (repel achievement of objectives if not Participation Rules and Processes & managed properly) effort regulations credibility
  • 46. If you fail to plan, you plan to fail Key operating challenges faced by event & activation companies Safety 70% Procurement efficiency / 70% rising costs Quality control over large 70% events Inadequate 63% infrastrucuture Onerous regulations 47% (permissions, taxes, etc) 0% 50% 100%
  • 47. Proposed approach to demonstrate RoI Define Set targets Measure Report and objectives performance course correct • Awareness • Define • Implement • Analyze • Sales numeric processes to performance • Trial targets for the collect against event's relevant data objectives • Database objectives creation • Share of wallet / preference Agreed Standard Increased Open to audit objectives methodology trust
  • 48. Increase in disposable income has empowered the young Indian consumer to spend on entertainment • Growing income levels and households in the middle and upper class of society has led to an increase in the aggregate disposable income • Due to change in lifestyles and restricted time of individuals at home, most of the young population prefer management companies to organizing various events • Willingness of people to spend on parties and major events has contributed to the popularity of live entertainment • Most predominant event for which individuals approach an event management company are weddings • Wedding market in India is pegged at between INR 500-600 bn in 2009 and is expected to grow at 15% p.a. • This provides a strong opportunity as ~40% of the market can be tapped in to by event management players
  • 49. A paradigm shift from above the line to below the line marketing to boost the event management market • Companies in the past have been primarily focusing on above the line promotions which accounted for approximately 90-95% of their marketing budgets while the rest was accounted for by below the line promotional activities like live events • The expenditure pattern in the existing market scenario has seen a major shift as establishments spend 30-35% of their marketing budgets on below the line promotional events • This has led to the organization of a large number of promotional events at various levels towards targeting different segments in the market • One of the primary reason for this shift is the need among companies to interact with their consumers directly • These events gain high viewership ratings in television as major celebrities perform at the events often with lavish sets for performances
  • 50. Rising number of events and growing need of organized and structured events is driving the market • Expertise developed over the years has led to a major demand for professional event managers rather than general event organizers as there is a major difference in the services offered • The well managed events and list of facilities offered as a package are becoming popular and profitable to consumers • Range of special facilities and innovative ideas allure the consumers to spend lavishly on their one time special events of life • Well organized and ideal running of events earn organizers and hosts a good reputation Furthermore, the establishment of the Event and Entertainment Management Association is testament to the fact that the market is gradually moving from an unorganized to an organized structure • Furthermore, the establishment of the Event and Entertainment Management Association is testament to the fact that the market is gradually moving from an unorganized to an organized structure
  • 51. Soaring entertainment tax rates discourage new entrants in the field of live entertainment • High rates of entertainment tax across some states decelerates the growth of the entertainment industry • Entertainment tax rates in India varies from 15-30% in comparison to the average rate of 10% in the developed countries.
  • 52. Insufficient management facilities and tedious procedures of import hinder growth of industry • Events are bound by strict constraints of time and budget therefore ordering foreign equipments may lead to complicated and unpredictable outcomes • High import duties on technological equipments make it difficult for most companies to import them • Custom duties are as high as 35 % on electronic goods and services as per the customs duty • Many deals take time to mature thereby hampering the timely functioning of operations • An event manager organizes an event through a blend of ideas, creativity, logistics, budgets, permits, people, performers, publicit y channels etc. Presence of proper equipments and facilities form an integral part of carrying out these objectives successfully.
  • 53. The 5C’s of Events Conceptualization Conceptualization of the creative idea Costing Calculation of cost of production and margin Canvassing For clients and sponsors, customers, audience and networking Customization Based upon the preferences of the customer’s and the marketing objectives of the organization Carrying – out the event. The execution of the event as planned
  • 54. Event and Entertainment Management Association • First event and entertainment body in India looking to bring together professional organizations in this space on one platform. •Will be the representative of this space to the Government, statutory bodies, taxation authorities and private licensing bodies • Forward certain professional standards of management and interface between its members and clients, vendors and artists •Act as a knowledge databank on venues, artists and vendors • Plan on organizing training programmes and seminars to enhance knowledge of its members President- Mr. Brian Tellis
  • 55. Key Players 1. Wizcraft 2. Encompass 3. Percept D’Mark 4. Seventy Group 5. Showtime 6. Seventy Seven 7. Fountainhead 8. DNA Networks 9. Cineyug
  • 56. Key Players Company Corporate Leisure Cultural Personal Wizcraft DNA Networks Percept D’Mark Seventy Group Showtime Seventy Seven Encompass Fountainhead Cineyug
  • 61. Insight; Showtime Showtime Events (India) Pvt. Ltd. Corporate Information Snapshot : Services Capabilities- Headquarters New Delhi Activation Road shows New Delhi, Mumbai, Location Signature events Bangalore Award Functions MICE Key People Michael Menezes Sports Live Concerts Special projects Brand Launches Operations : Snapshot Television Events Organized Unveiled the Queen’s Baton for Commonwealth Games, Event Identity launch of ICC World Cup 2011, Auto expo several times, World Economic forum, DLF IPL 2007 Clients MetLife, SAP, Castrol, NDTV, CNN IBN, Hero Honda, Aviva, Taj, Apollo, Burberry, Tata, IBM, Indigo, ING, LG, Volkswagen. Me n moms, Infosys & Louis Vuitton.
  • 62. Insight; Seventy Seven Seventy Seven Entertainment Pvt. Ltd. Corporate Information Snapshot : Services It operates in below event categories.. Headquarters Mumbai Televised Shows Award Functions Location Mumbai, Delhi MICE Aditya Mehra Live Concerts Key People Daryl Sheldon Corporate Events Manoj Gopalani Brand Launches Experiential Marketing BTL Promotions Operations : Snapshot Others Services Branding, Print Media, Direct Mailers, Web, Outdoor, AV’s Events Organized Indian Idol, Kotak Infinite India, WOW awards, I am She awards, X Factor Logo & Skoda Fabia relaunch Gallantry Awards etc. Clients J P Morgan, Credit Suisse, Cleartrip, BNP Paribas, Airtel, Colgate, Capita, JSW, IDFC, Sony, Lodha, Kotak, Skoda, TOI, TCS, UTV, Calyon, ONGC, Neo
  • 63. Insight; Encompass Encompass Events Pvt. Ltd. Corporate Information Snapshot : Services Its service offerings spanning across Events, BTL Headquarters Gurgaon Communication, Brand Activation and content Gurgaon, Mumbai, creation. Location Kolkata, Chennai, Secunderabad, Bangalore Roshan Abbas Key People Sukrit Singh Ranjit Raina Operations : Snapshot Encompass is a subsidiary company of WPP India (Wire and Plastic Products plc). Events Organized Launch event of Delhi Airport, Godrej annual meets, Gillette Mach 3 India movement, Deccan Charges association launch, Nokia N8 launch Clients HSBC, Nokia, GSK, Pepsi, Accenture, Hewlett Packard, Microsoft, L'Oreal, Reliance , Mercedes Benz, Ultratech, Asian Paints, Radio Mirchi, Airtel and Ford.
  • 64. Insight; Fountainhead Fountainhead Promotions & Events Pvt. Ltd. Corporate Information Snapshot : Services Events, Conference Management, Award Headquarters Mumbai Ceremonies, Musical Concerts, School Contact Programs, Employee Engagement Location Delhi, Bangalore & KUTs Programs, Dealer meets, Product Launches, BTL 360 Campaigns, Brand Activation and content Brian Tellis- Chairman creation. Key People Neale Murray- MD V G Jairam- JMD Operations : Snapshot Other Services; MICE, Digital, Oranjuice- a music brand, TPT Production terminus Events Organized Aditya Birla Chairman Awards, Mahindra Blues Festival, Celebrate Bandra, Economics Times Awards, Business India Awards, GQ Awards, Femina Miss India, Vogue Beauty Awards, Volkswagen Jetta Launch, Diesel launch, Akon Concert, Smirnoff Ichoose, Captain Morgan Campaign etc. Clients Diageo, Aditya Birla, Mahindra, Conde Nast, Bennett & Coleman, Volkswagen, MTV, Samsung, Vodafone, Turner, Bluestar, ONGC, HSBC, Renault, Audi, Radio Mirchi, Radio City.
  • 66. People live to enjoy their lives, not to engage with brands Our brands & products live in their world – and always have
  • 67. Consumers are not listening anymore
  • 68. Become highly adept at ignoring advertising in all its forms Skip TV commercials Block emails from unknown senders Challenges Virtually blind to banner ads
  • 69. THE OLD RULES OF MARKETING NO LONGER APPLY People don’t want to be shouted at by companies. Instead they want to be listened to and to be able to have a conversation.
  • 70. Solution So Let Them Experience
  • 71.
  • 72.
  • 73.
  • 74.
  • 75.
  • 76.
  • 77. Why Experiential Marketing •Engages all five senses •Most memorable media •Changes brand perceptions •Increase sales •Consumers love it •Experiential is the word of mouth media •An opportunity for personal feedback •Experiential can convey complex messages •Makes consumers receptive to other forms of media •“one-size-fits-all” traditional mass media marketing messages no longer working. •Enables media stand out
  • 79.
  • 80.
  • 81. The experience is the Marketing
  • 82. Activation is the next big thing
  • 83. Origin of Brand Activation (on-ground) Competition • The need to innovate/stand out Validator: • As a validator for a consumer to sample a brand and touch and feel the benefits it claims New Media • The emergence of new media • Their importance in purchase decisions • Their ability to provide an opportunity for the brand engagement through experience
  • 84. Brand Activation (on-ground) Malls Multiplexes Hypermarkets and related retail formats Schools & Colleges Large Events Offices Public Spaces 84
  • 85. Types of Brand Activation (on-ground) Purely promotional Sampling • Objectives • Product Trial • Product Feedback Sales • Point of purchase experiential As a support to • Mass media advertising • Larger Tent-pole events
  • 86. How can Activation become the next big thing? Integration with other media • Drive customers to sample or experience Emergence of newer, clearly segmented media with scalable ability Ability to clearly adapt the Brand’s positioning and features to appeal to the media • E.g. Education angle in schools to appeal to key stakeholders Emergence of niche products • The consumer is constantly evolving • His demands are for more customisation • On-ground media is clearly segmented and thus provides the platform to engage the right customer at the right time
  • 88. Bird’s eye view A look at some of the media players, who have branched off in brand activations as well
  • 89. Factors influencing growth of Industry • The consumer behavior is constantly changing – he wants to relish new experiences • The consumer is constantly evolving, his demands are for more customization and wants to touch and feel the benefits of brand claims • Option of selective audience and selective exposure can be exercised • Platform of interaction and feedback generation • Important source of data collection • This provides the platform to engage the right customer at the right time • Its ability to provide an opportunity for the brand engagement through experience • Ability to adapt the Brand’s positioning and features clearly • Events are focused on well defined audiences, and ROI can be accurately measured
  • 90. Activation categories Sponsorship Promotions Pub Retail & POS Promotions College SCP Activations Activations CANTER Mall ROADSHOW Activations S CORPORATE Housing OFF Society ACTIVITIES
  • 91. Major Players: Urban All are approx figures based on industry reports till October 2011
  • 93. Insight: Candid Marketing • HUL, ITC, Nissan, Colors, Star TV, Axis Bank, ICICI Bank, Google, Nokia, Major Clients: Cadbury, Pepsi, etc. Turnover: • Approx. 54 crores Margin: • Approx. 24% on every activation Employee Strength: • 150+ Structure: Each partner is responsible for 1 or 2 departments Branches: Managing Managing Director Partners Mumbai CS Team- Operations Creative Finance Admin Delhi (HO) Content Department & Art VP Regional Head Department Bangalore Account Project Directors Managers Hyderabad (Operations employees Sr. Account only) Managers Asst Managers Account Project Chennai (Operations employees only) Managers Associates Executives Kolkata (Operations employees only)
  • 94. Insight: Jagran Solutions Major Clients: • Audi, UTV, Nokia, MTS, etc. Turnover: • Approx. 56 crores Margin: • Approx. 25% on every activation Employee Strength: • Mumbai: 40 • Delhi (HO): 49 • Bangalore: 15 • Kolkata: 4 Structure: • Business Head • City Head • 3-4 Sr. Account Managers • 5 Asst. Account Managers • 4 Creative personnel • 8 Production personnel • 2 Concept planners
  • 95. Insight: Nyka Events Major Clients: • HDFC Bank, HSBC Bank, CEAT Tyres, etc. Turnover: • Approx. 7 crores Margin: • Approx. 25% on every activation Employee Strength: • Mumbai: 25 • Delhi (recently started): 3 Structure: • 6 Client Servicing – Managers, Asst. managers and executives • 5 Creative personnel • 7 Production personnel
  • 96. Insight: G2 Rams Major Clients: • GSK, Hero Honda, Reebok, Nestle, Future Group, etc. Turnover: • Approx. 86 crores Margin: • Approx. 20% on every activation Employee Strength: • Mumbai: 26 • Delhi (HO): 44 • Bangalore: 14 Structure: • 3 Branch Heads • 18 Client Servicing Heads, Managers, Asst. managers and executives • 15 Creative personnel • 41 Production personnel
  • 97. Activation: Key Markets Activation Spends 15% 35% 10% Mumbai Delhi Bangalore 40% Others Others includes: Kolkata, Hyderabad, Chennai, Pune, Ahmedabad, Lucknow
  • 98. Industry Spends Mix Alcohol Tobacco 2% Association Travel & Tourism Alcohol Telecom 10% 15% Auto 2% Retail Sports Consumer Durables 0% 2% Education Realty Finance 0% Association FMCG Pharmaceuticals 5% Global Conglomerate 2% Petroleum 2% IT Auto Others 5% Lifestyle NGO 3% Consumer Durables Manufacturing 0% 2% Media & Entertainment Education NGO 0% Finance Others 5% Petroleum Media & Entertainment Pharmaceuticals 31% Realty Global FMCG Retail Conglomerate 3% 8% Sports Telecom IT Tobacco 1% Travel & Tourism Lifestyle Manufacturing 0% 1%
  • 99. STRENGTHS WEAKNESSES • Booming Sector – growth @ 25% • Highly fragmented sector • Increased disposable income = • Lack of unity within competitors increase in brand / product • Cumbersome process to obtain spends licenses & permissions • Technological innovations leading • Lack of penetration in lower socio to increase in spends – economic classes • Sponsor led business models still prevail OPPORTUNITIES THREATS • Unorganized to Organized sector • Consolidation leading to • Creation of different verticals – emergence of players with superior Religion, Politics, etc. capabilities • Technological innovations • Violation of intellectual property • Talent Development & rights management • Growing importance of pay markets in business models 99
  • 101. IP’s • Licensed Projects • Awards • Competitions Showcases • Talent hunt showcases • Workshops Properties can be the future of Higher Investment in early Modern Event Industry in India- years- IP’s are very profitable propositions for event Higher investment to sustain and organizers as the margins over time are way building the property in the early more than achieved by creating experiences for other brands. years. Two new biggest challenges are - risk and capital. World Intellectual Property Day is observed on April 26 each year.
  • 103. Properties and Festivals •NH 7 Weekender Music •Sunburn •Nokia Music Week •IIFA awards Bollywood •Filmfare •Star screen •Kala Ghoda Festival Art/Literature/Film •IFFI •India Art Fair •Lakme Fashion Week Fashion/Style •Wills Lifestyle Fashion Week •GQ Men Of the Year awards •IPL Sport •Standard Charted Cyclothon •Champion Leagues •TOI Food awards Food •Times Now Foodie Awards •NDTV Car & Bike Awards Auto •Auto Expo
  • 104. IIFA Awards The International Indian Film Academy is an organization dedicated to promoting Indian Cinema beyond India and placing it on an international platform by fostering exchange and interaction to enhance business opportunities with the Country of Hosting. Established Year-2000 , IIFA claims to have clocked a PR valuation of over 85 million USD and close to 30,000 audience(2011). -India’s biggest global media event - The only representation of Indian cinema on a global platform - Recognized as the Indian Oscars - International Venues - Top of the line production and management - Indian and International Performers - International Audiences - Reaches over 600 million viewers over 120 countries across the globe. - interacts with institutes like the IIMs and industry body CII to spread awareness from the innovation research findings. - revenue accrues from television rights, sponsorships, associate sponsorships, partnerships and the like. - TRP 6.18 on Star Plus(2011) Date: June & 3 days event
  • 105. Filmfare Awards The Filmfare Awards are presented annually by The Times Group to honour both artistic and technical excellence of professionals in the Hindi language film industry of India. The Filmfare ceremony is one of the oldest and most prominent film events given for Hindi films in India. The awards were first introduced in 1954 in Bombay at Regal Theatre. The Filmfare Awards have been often referred to as Hindi film industry's equivalent to the Oscars. But over the past decade or so, its uniqueness and its genuineness have taken a backseat, making the pioneer look like “one in the crowd”.
  • 106. Sunburn Festival Sunburn is an electronic dance music festival held in Candolim Beach, Goa, India. The festival is an amalgamation of music, entertainment, food and shopping. The festival by Shailendra Singh of Percept, in partnership with Nikhil Chinapa. Held over three days, the festival has multiple stages with artists playing simultaneously daily. Sunburn is now valued at $100 million to $150 million and is projected as a home grown brand that’s making waves the world over. Future plans for brand Sunburn include taking the festival across Asia, including Thailand, Malaysia, Vietnam, Singapore and Bali. Highlights 2011: 17 sponsors, 103 artists, 1 Lacs attendees, US 6 million investment, 20 crore media spend Date: December Sunburn Festival 2007 2008 2009 2010 Sponsorships Smirnoff Kingfisher XXX Tuborg Attendees 10,000 20,000 35,000 46490 Artists 36 45 66 92 Local audience 1,500 3,500 5,000 6,200 National audience 5,500 10,000 18,000 22,215 International 3,000 6,500 12,000 18,075 Fan Base 3,000 6,500 12,000 30,000
  • 107. Bacardi NH7 Weekender NH7 is one of the biggest independent music festivals in the country which just completed its second edition this November. Sponsored by Bacardi and organized by Only Much Louder(OML) it is a three - day event held in Pune which has performances by over 60 bands including big international acts like The Magic Numbers, Basement Jaxx and Imogen Heap. There is emphasis on non-Bollywood or mainstream musical acts throughout the festival. The festival had three stages set up and over 50 musical acts performed over the weekend. Asian Dub Foundation was the headline act of the festival. At the 2011 edition there were five stages set up and over 65 acts performed over the weekend. The event was sold out and able to make a profit in its second year The festival saw a footfall of about 9500 people. Date: November
  • 108. Wills India Fashion Week Fashion Design Council of India(FDCI) introduced the Wills India Fashion Week, Asia’s biggest business of fashion event and In 2006, Wills Lifestyle became title partner of the country's most premier fashion event In it 18th edition, each season brings around 120 designers from across the country to showcase their trend predictions for the season, including designers on the runway. The event is held in Delhi at Pragati Maidan . Though like every year, the WIFW SS 2011 will have its share of glamour with celebrities like Deepika Padukone, Kalki Koechin and Sonakshi Sinha walked the ramp, the organizer said the event will be low on glamour and high on fashion. Some 19 brands partnered on last WLFW.
  • 109. Way forward • Packaging of stuff- If you look at the most successful stuff in recent years, in the media, they have been smartly packaged on ground events that have become content for television or print media. The packaging is such that there is a comprehensive offer of other media which Enhances the reach of the event. We need to raise the size quotient with the right offer of media (and break through ideas).” • Work as partner- Industry need to demonstrate what value we can bring to the client. We need to justify our existence and prove that we are capable of being partners to the brand (not vendors anymore). • Wider base of services- The typical BTL agencies have to pushed to widen the base of services they provide to the brands. Apart from the typical events and road shows, their services now include customized brand activation programs, response management, social media and digital media and CRM solutions for their clients.
  • 110. BTL Industry in 2012 All Figures in percentage No. of BTL ATL Companies 19 40 60 34 30 70 29 20 80 18 10 90 Source – Brand Equity Survey ET Now

Notas del editor

  1. Others includes: Partners, Music, Apparel, Retail, Hospitality, Consultants, etc.