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Massachusetts eHealth Institute 
Workforce Training Program for MA 
LTPAC and Home Health Care Industries 
Solicitation No. 2015-MeHI-02 
Question & Answer Webinar 
October 27, 2014
2 
Agenda 
• Introduction and Legal Considerations 
• MeHI Overview 
• RFP Overview 
• RFP Application Process 
• Questions
Introduction / Presenters 
• Hosts 
o Laurance Stuntz, Director, MeHI 
o Katie Green, Project Manager, MeHI 
o Jennifer Saubermann, Assistant General Counsel 
Please hold all questions to the end 
[May type them in] 
3
Legal Considerations
Legal Considerations 
• The RFP has been posted to the MassTech, MeHI, & 
Comm-Buys websites 
• To the extent anything stated/presented here is 
inconsistent with the RFP, the RFP written documents 
govern 
• MassTech reserves all rights to amend, modify or 
otherwise clarify the RFP & any written answers to 
questions presented 
5
Legal Considerations (cont.) 
• Respondents’ responsibility to check MassTech and/or 
Comm-Buys websites for addenda/modifications to RFP 
• Please review the RFP carefully 
o Non-responsive applications will be rejected 
6
MassTech Overview 
• The Massachusetts Technology Collaborative 
(MassTech) was established pursuant to Massachusetts 
General Laws Chapter 40J. MassTech is an independent 
authority of the Commonwealth of Massachusetts. 
• MeHI (Massachusetts eHealth Institute) is a non-divisible 
component of MassTech. MeHI functions as a business 
division of MassTech 
7
MeHI is the designated 
state agency for: 
 Coordinating health care 
innovation, technology and 
competitiveness 
 Accelerating the adoption of 
health information technologies 
 Promoting health IT to improve 
the safety, quality and efficiency 
of health care in Massachusetts 
 Advancing the dissemination of 
electronic health records 
systems in all health care 
provider settings 
MBI 
MASSACHUSETTS 
BROADBAND INSTITUTE 
MeHI is a division of the Massachusetts 
Technology Collaborative, a public 
economic development agency 
8 
MeHI Overview 
THE INNOVATION INSTITUTE 
at the MassTech Collaborative 
MeHI 
MASSACHUSETTS 
eHEALTH INSTITUTE 
• Tech Hub Collaborative 
• Big Data Consortium 
• Advanced Manufacturing 
Collaborative 
• Innovation Index 
• Mass Broadband 123 
• MassVetsAdvisor 
• Interoperable EHR Adoption 
• Connected Communities 
• Meaningful Use Support 
• eHealth Cluster
MeHI | Vision, Mission, Goals 
9
10 
eHealth 
Services & 
Support 
MeHI Initiatives 2014 - 2015 
Connected 
Communities 
eHealth 
eQuality 
Operations & 
Shared Services 
eHealth 
Cluster 
Development 
CORE VALUES 
Innovation • Insight • Collaboration • Accountability
RFP Overview
12 
Background 
• Ch. 224 of Acts of 2012: 
o Requires MeHI to establish “a pilot partnership with community colleges or 
vocational technology schools in the commonwealth to support health 
information technology curriculum development and workforce development.” 
o Established the Health Care Workforce Transformation Fund administered by the 
Secretary of the Executive Office of Labor and Workforce Development, from 
which funding for the pilot partnership comes 
• Meetings with stakeholders, research, and a survey of 
needs in the long-term post-acute care (LTPAC) and 
home health sectors identified a need for introductory 
health IT training for entry-level LTPAC and home health 
care workers
13 
Approach 
Four required components to the training delivered: 
• Health IT curriculum module 
• Train-the-trainer module 
• Delivery of the train-the-trainer module 
• Proposal to directly deliver curriculum to employees
14 
Health IT Curriculum Module 
• Focus on 1-2 health IT training topics: 
o Topics based on respondents’ research into industry 
needs 
o Recommended no more than 8 hours of training 
o Topics can include: 
 Privacy and Security 
 Networking and Health Information Exchange 
 Health Management Information Systems
15 
Train the Trainer Approach 
• Training should include: 
o Minimum of five MA-based LTPAC and home health care 
agencies 
o Trade associations 
o MeHI Staff 
• May partner with vocational technical school or other 
organization
16 
Activities Key Deliverables 
Health IT Curriculum 
Development 
• A fully developed and comprehensive health IT curriculum 
module focused on direct care workers and administrative 
support staff in the LTPAC and home health care industries 
Train-the-Trainer Module 
Development 
• A module directed at training select staff from LTPAC and home 
health care agencies, affiliated trade associations, and MeHI in 
how to deliver the curriculum 
• A plan to recruit and incentivize LTPAC and home health care 
agencies to participate in a train-the-trainer pilot program 
Delivery of Train-the-Trainer 
Module 
• Conducting the train-the-trainer pilot program and a report 
outlining the pilot program experience and lessons learned 
• Recommendations for best methods to disseminate the 
curriculum module and on collecting data to analyze the 
effectiveness of the program. Respondent must collaborate 
with the Massachusetts Community College Executive 
Office when creating these recommendations. 
Direct Curriculum Delivery 
Proposal 
• Proposal to deliver curriculum directly to staff at LTPAC and 
home health care agencies including: proposed method of 
delivery; expected number of people to receive training during 
grant period 
Deliverables
RFP – Application Process and 
Evaluation Criteria
Timeline Chart 
18 
Task Date 
RFP Posted October 15, 2014 
Bidder’s Webinar October 27, 2014 12:00 pm EDT 
Final Questions Due November 7, 2014 5:00 pm EST 
Final Question & Answer File Posted November 14, 2014 5:00pm EST 
Electronic Applications Due 
Sent to proposals@masstech.org 
November 25, 2014@3:00 p.m. EST 
Anticipated Contract Start Date January 5, 2014 
Project Completion Date Determined by respondents
Application Components 
• Application packages must include the following documents: 
o Proposal Narrative (8 page limit) 
o High Level Work Plan 
 Template Provided 
o Budget By Task 
 Template Provided 
o Authorized Applicant’s Signature and Acceptance Form 
o Signed Organizational Approval Letter 
o Biographical Sketch for Project Director and Key Staff 
19
Evaluation Criteria 
• Demonstrated experience in developing and disseminating 
curriculum modules 
• Prior knowledge and understanding of health IT 
• Familiarity with the LTPAC and home health care sector in 
Massachusetts 
• Proposed number of people who will receive training through both 
the train-the-trainer pilot program and direct delivery of the 
curriculum 
• Quality of the high-level project plan 
• Overall budget for the project 
20
RFP – Questions?
Questions / Responses 
• Questions may be submitted to by e-mail to 
proposals@masstech.org 
• All questions must be received by 5:00 p.m. on November 7, 2014 
o Submission of questions by e-mail strongly encouraged 
• Review Q&A File (posted on RFP page) prior to submitting questions 
o Further questions/clarification may be added after the webinars 
 Notification of updates will not be sent 
 Bidder’s have responsibility to check website for updates 
• Questions/Responses will be posted by 5:00 p.m. on Nov 14, 2014 
o On the MassTech and the Comm-Buys websites 
22
Workforce Training Program for MA 
LTPAC and Home Health Care Industries 
Solicitation No. 2015-MeHI-02 
Thank you

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Workforce Training Program for MA LTPAC & Home Health Care Industries

  • 1. Massachusetts eHealth Institute Workforce Training Program for MA LTPAC and Home Health Care Industries Solicitation No. 2015-MeHI-02 Question & Answer Webinar October 27, 2014
  • 2. 2 Agenda • Introduction and Legal Considerations • MeHI Overview • RFP Overview • RFP Application Process • Questions
  • 3. Introduction / Presenters • Hosts o Laurance Stuntz, Director, MeHI o Katie Green, Project Manager, MeHI o Jennifer Saubermann, Assistant General Counsel Please hold all questions to the end [May type them in] 3
  • 5. Legal Considerations • The RFP has been posted to the MassTech, MeHI, & Comm-Buys websites • To the extent anything stated/presented here is inconsistent with the RFP, the RFP written documents govern • MassTech reserves all rights to amend, modify or otherwise clarify the RFP & any written answers to questions presented 5
  • 6. Legal Considerations (cont.) • Respondents’ responsibility to check MassTech and/or Comm-Buys websites for addenda/modifications to RFP • Please review the RFP carefully o Non-responsive applications will be rejected 6
  • 7. MassTech Overview • The Massachusetts Technology Collaborative (MassTech) was established pursuant to Massachusetts General Laws Chapter 40J. MassTech is an independent authority of the Commonwealth of Massachusetts. • MeHI (Massachusetts eHealth Institute) is a non-divisible component of MassTech. MeHI functions as a business division of MassTech 7
  • 8. MeHI is the designated state agency for:  Coordinating health care innovation, technology and competitiveness  Accelerating the adoption of health information technologies  Promoting health IT to improve the safety, quality and efficiency of health care in Massachusetts  Advancing the dissemination of electronic health records systems in all health care provider settings MBI MASSACHUSETTS BROADBAND INSTITUTE MeHI is a division of the Massachusetts Technology Collaborative, a public economic development agency 8 MeHI Overview THE INNOVATION INSTITUTE at the MassTech Collaborative MeHI MASSACHUSETTS eHEALTH INSTITUTE • Tech Hub Collaborative • Big Data Consortium • Advanced Manufacturing Collaborative • Innovation Index • Mass Broadband 123 • MassVetsAdvisor • Interoperable EHR Adoption • Connected Communities • Meaningful Use Support • eHealth Cluster
  • 9. MeHI | Vision, Mission, Goals 9
  • 10. 10 eHealth Services & Support MeHI Initiatives 2014 - 2015 Connected Communities eHealth eQuality Operations & Shared Services eHealth Cluster Development CORE VALUES Innovation • Insight • Collaboration • Accountability
  • 12. 12 Background • Ch. 224 of Acts of 2012: o Requires MeHI to establish “a pilot partnership with community colleges or vocational technology schools in the commonwealth to support health information technology curriculum development and workforce development.” o Established the Health Care Workforce Transformation Fund administered by the Secretary of the Executive Office of Labor and Workforce Development, from which funding for the pilot partnership comes • Meetings with stakeholders, research, and a survey of needs in the long-term post-acute care (LTPAC) and home health sectors identified a need for introductory health IT training for entry-level LTPAC and home health care workers
  • 13. 13 Approach Four required components to the training delivered: • Health IT curriculum module • Train-the-trainer module • Delivery of the train-the-trainer module • Proposal to directly deliver curriculum to employees
  • 14. 14 Health IT Curriculum Module • Focus on 1-2 health IT training topics: o Topics based on respondents’ research into industry needs o Recommended no more than 8 hours of training o Topics can include:  Privacy and Security  Networking and Health Information Exchange  Health Management Information Systems
  • 15. 15 Train the Trainer Approach • Training should include: o Minimum of five MA-based LTPAC and home health care agencies o Trade associations o MeHI Staff • May partner with vocational technical school or other organization
  • 16. 16 Activities Key Deliverables Health IT Curriculum Development • A fully developed and comprehensive health IT curriculum module focused on direct care workers and administrative support staff in the LTPAC and home health care industries Train-the-Trainer Module Development • A module directed at training select staff from LTPAC and home health care agencies, affiliated trade associations, and MeHI in how to deliver the curriculum • A plan to recruit and incentivize LTPAC and home health care agencies to participate in a train-the-trainer pilot program Delivery of Train-the-Trainer Module • Conducting the train-the-trainer pilot program and a report outlining the pilot program experience and lessons learned • Recommendations for best methods to disseminate the curriculum module and on collecting data to analyze the effectiveness of the program. Respondent must collaborate with the Massachusetts Community College Executive Office when creating these recommendations. Direct Curriculum Delivery Proposal • Proposal to deliver curriculum directly to staff at LTPAC and home health care agencies including: proposed method of delivery; expected number of people to receive training during grant period Deliverables
  • 17. RFP – Application Process and Evaluation Criteria
  • 18. Timeline Chart 18 Task Date RFP Posted October 15, 2014 Bidder’s Webinar October 27, 2014 12:00 pm EDT Final Questions Due November 7, 2014 5:00 pm EST Final Question & Answer File Posted November 14, 2014 5:00pm EST Electronic Applications Due Sent to proposals@masstech.org November 25, 2014@3:00 p.m. EST Anticipated Contract Start Date January 5, 2014 Project Completion Date Determined by respondents
  • 19. Application Components • Application packages must include the following documents: o Proposal Narrative (8 page limit) o High Level Work Plan  Template Provided o Budget By Task  Template Provided o Authorized Applicant’s Signature and Acceptance Form o Signed Organizational Approval Letter o Biographical Sketch for Project Director and Key Staff 19
  • 20. Evaluation Criteria • Demonstrated experience in developing and disseminating curriculum modules • Prior knowledge and understanding of health IT • Familiarity with the LTPAC and home health care sector in Massachusetts • Proposed number of people who will receive training through both the train-the-trainer pilot program and direct delivery of the curriculum • Quality of the high-level project plan • Overall budget for the project 20
  • 22. Questions / Responses • Questions may be submitted to by e-mail to proposals@masstech.org • All questions must be received by 5:00 p.m. on November 7, 2014 o Submission of questions by e-mail strongly encouraged • Review Q&A File (posted on RFP page) prior to submitting questions o Further questions/clarification may be added after the webinars  Notification of updates will not be sent  Bidder’s have responsibility to check website for updates • Questions/Responses will be posted by 5:00 p.m. on Nov 14, 2014 o On the MassTech and the Comm-Buys websites 22
  • 23. Workforce Training Program for MA LTPAC and Home Health Care Industries Solicitation No. 2015-MeHI-02 Thank you