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It is a division in which
processing of raw materials
and manufacturing & trade of
goods take place.
Organization is a group
of people who work
interdependently towards
some purpose
   Industrial organizational psychology is the
    scientific study of the work place.

   Methods of psychology are applied to
    issues of critical relevance to business,
    including,
i.    Talent management,
ii. coaching,
iii. assessment,
iv. selection,
v. training,
vi. Organizational development,
vii. performance,
viii. work-life balance.
 Usage of psychological principles
  and theories to the workplace.
                  OR
 Study of how people get along at
  work and are able to perform
  effectively”
 Industrial and Personnel psychology:
i. HR stuff: recruitment, job analysis,
    selection, training, performance
    appraisal, compensation, employment
    law
ii. KSAOs Knowledge, Skills, Abilities and
    other aspects related to job performance


 Organizational psychology:
i. Micro: motivation, leadership, teams, worker
    attitudes, safety & well-being, work-family.
ii. Macro: organizational theory, culture,
    organizational development & change
 Human   factors & ergonomics:
i. Modifying equipment
ii. Environmental Changes
iii. To fit workers needs
 Experimental Psychology
 Social Psychology
 Sociology
 Management
 Industrial Engineering
I/O psychologist can be classified in two general
     groups:
1.    Academics:
     Professors in research- and teaching-
      oriented universities and colleges. Example in
      psychology, management, industrial relations,
      quantitative sciences, occupational health & safety
    Their major activities; teaching courses, conducting
     research, writing and presenting research papers,
     attending conferences, mentoring students, performing
     university and professional service

2.    Practioners:
     HR and organizational specialists in
      consulting, private, and public organizations
     Their major activities; Job analysis, diagnosis,
      surveying employees, designing and administering
      selection & performance appraisal systems, training,
      developing psychological tests, implementing and
      evaluating OD & change, data analysis
8%           Universities
21%          36%
                   Consulting Firms
7%                 Government

       29%         Private
                   Companies
Country                      Topics

 Canada      Career development, Employee
             selection, job stress, leadership
 England     Employee selection, gender, job stress,
             leadership, turnover
Germany      Job Stress, motivation, training, work
             environment
  India      Job satisfaction, job stress, motivation,
             organizational level
  Israel     Career development, job satisfaction,
             motivation, performance appraisal,
             values
  Japan      Career development, job stress,
             leadership, motivation
Scandinavi   Gender, job stress, shift work,
    a        unemployment
  United     Career development, employee
  States     selection, leadership, performance
             appraisal
1991- American Disability Act passed
1970- APA adopts the name I/O Psy
1964- Civil Rights Act Passed
1941- World War II war efforts begin
1924- Hawthorne Studies begin
1921- First I O PhD awarded
      Psychological Corporation Founded
1917- Mental Tests for Job Placement Developed
1913- First I O text book published
1904-The term industrial Psychology used for
      the first time by W L Bryan who had
      written a paper in 1899
   W. L. Bryan
      Stressed importance of studying “concrete activities
      and functions as they appear in daily life.”


      Butnot really considered father of I/O Psych
      because he was a originator, before the field was
      established
 Frank   and Lillian Gilbreth

 Interested in improving productivity and
  efficiency of industrial engineers.
 Argued for the use of psychology in the
  work lives of industrial engineers.
 Led  to the merger of psychology with applied
  interests.
 The nameless was crowned industrial
  psychology in 1910.
 The “organizational” bit came in the 1970s.


    Lillian Gilbreth is called the mother of
                 management
 Walter Dill Scott (American Psychologist)
 Hugo Munsterberg (German)
 Frederick Taylor (American Engineer)
 Firstto apply the principles of psychology to
  motivation and productivity in the workplace.
 Would later become instrumental in the
  application of personnel procedures within the
  army during World War I.
 He boosted industrial psychology
   Father of industrial psychology
    1. Applied psychological method to practical industrial
      problems.
    2. Psychology and Industrial Efficiency (1913)
   View of I/O psychology:
    1. People need to fit the organization -- training!
    2. Applied behavioral sciences should help organizations
    to shape people to serve as replacement parts for
    organizational machines. Mechanistic.
Principles of Scientific Management (1911)
   Management and workers should cooperatively share
    responsibility for the design and conduct of work.
    E.g.: Showed that workers who handle heavy iron ingots
    were more productive when allowed work rests.
   Training when to work and when to rest raised
    productivity from 12.5 to 47.0 tons moved per day.
   Company increase efficiency. Costs dropped from 9.2 to
    3.9 cents per ton.
   Robert Yerkes and Walter Dill Scott:
    ◦ Screening recruits for mental deficiency—Army
      Alpha and Beta intelligence tests developed.
    ◦ Classification of selected recruits into jobs
    ◦ Performance evaluations of officers
    ◦ Job Analysis
    ◦ soldier motivation and morale
    ◦ Discipline
    First journal of applied psychology began in 1917
Robert Yerkes created the WW-I Army Alpha
and Beta intelligence tests for the war recruits.
Army Alpha: five alternate forms of the verbal
test,
Army Beta: a nonverbal test for illiterate and
non-English speaking recruits
Individual Examination: An individual verbal
examination for those who failed Beta

Administered on approximately two million men
The test was criticized by Gould, S. J. as
    being culturally unfair;
    Many of alpha test participants were not
     familiar with language
    Many were not familiar with the use of
     pencil
    Questions inappropriate for recent
     immigrants (e.g. question about TV
     star, Tennis Player etc).
An example of
Army Beta Test
Picture Completion
   Began in 1920 for more than 10 years at the Hawthorne plant
    of Western Electric Company.

   Initially designed to study the effect of working conditions on
    performance such as lighting, and room temperature.

   Later studied the impact of supervisory styles, arrangement
    of work groups, length of work breaks, and the length of
    work day.

   Established the “Hawthorne Effect”: An effect on behavior
    that is due to getting any treatment and not necessarily to the
    nature of the treatment per se.
A concentrated effort by managers and
their advisors to become more sensitive to
the needs of employees or to treat them in
a more humanistic manner, i.e. social
factors boost worker morale.
 Hawthorne Studies
 Threat of Unionization
 Philosophy of Humanism


                Human Relations
                  Movement

                                  Philosophy of
    Hawthorne      Threat of
                                    Industrial
     Studies      Unionization
                                   Humanism
It is essential for the psychologists in the
profession to follow the Ethical Code
developed by American Psychological
Association (APA), in order prevent any
harm to the client.
The code includes both ethical principles
and statements of appropriate professional
conduct.
1.   Competence: A psychologist only does work that he/she is
     competent to perform.

2.   Integrity: Psychologists are fair and honest in their professional
     dealing with others.

3.   Professional and Scientific Responsibility: Psychologists
     maintain high standards of professional behavior.

4.   Respect for People’s Rights and Dignity: Psychologists respect
     the rights of confidentiality and privacy of others.

5.   Concern for Other’s Welfare: Psychologists attempt to help others
     through their professional work.

6.   Social Responsibility: Psychologists have a responsibility to use
     their skills to benefit society.
QURRAT-UL-AIN SHAFIQUE
ABID
FAHEEM
HUSSAIN
MOHAMMAD MATEEN
NARESH KUMAR
TARIQ JAWAID
SHAHERYAR HUSSAIN
ZUHAIB
AVEENASH KUMAR
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Industrial Organizational Psychology . ppt

  • 1.
  • 2. It is a division in which processing of raw materials and manufacturing & trade of goods take place.
  • 3. Organization is a group of people who work interdependently towards some purpose
  • 4. Industrial organizational psychology is the scientific study of the work place.  Methods of psychology are applied to issues of critical relevance to business, including,
  • 5. i. Talent management, ii. coaching, iii. assessment, iv. selection, v. training, vi. Organizational development, vii. performance, viii. work-life balance.
  • 6.  Usage of psychological principles and theories to the workplace. OR  Study of how people get along at work and are able to perform effectively”
  • 7.  Industrial and Personnel psychology: i. HR stuff: recruitment, job analysis, selection, training, performance appraisal, compensation, employment law
  • 8. ii. KSAOs Knowledge, Skills, Abilities and other aspects related to job performance  Organizational psychology: i. Micro: motivation, leadership, teams, worker attitudes, safety & well-being, work-family. ii. Macro: organizational theory, culture, organizational development & change
  • 9.  Human factors & ergonomics: i. Modifying equipment ii. Environmental Changes iii. To fit workers needs
  • 10.  Experimental Psychology  Social Psychology  Sociology  Management  Industrial Engineering
  • 11. I/O psychologist can be classified in two general groups: 1. Academics:  Professors in research- and teaching- oriented universities and colleges. Example in psychology, management, industrial relations, quantitative sciences, occupational health & safety
  • 12. Their major activities; teaching courses, conducting research, writing and presenting research papers, attending conferences, mentoring students, performing university and professional service 2. Practioners:  HR and organizational specialists in consulting, private, and public organizations  Their major activities; Job analysis, diagnosis, surveying employees, designing and administering selection & performance appraisal systems, training, developing psychological tests, implementing and evaluating OD & change, data analysis
  • 13. 8% Universities 21% 36% Consulting Firms 7% Government 29% Private Companies
  • 14.
  • 15. Country Topics Canada Career development, Employee selection, job stress, leadership England Employee selection, gender, job stress, leadership, turnover Germany Job Stress, motivation, training, work environment India Job satisfaction, job stress, motivation, organizational level Israel Career development, job satisfaction, motivation, performance appraisal, values Japan Career development, job stress, leadership, motivation Scandinavi Gender, job stress, shift work, a unemployment United Career development, employee States selection, leadership, performance appraisal
  • 16. 1991- American Disability Act passed 1970- APA adopts the name I/O Psy 1964- Civil Rights Act Passed 1941- World War II war efforts begin 1924- Hawthorne Studies begin 1921- First I O PhD awarded Psychological Corporation Founded 1917- Mental Tests for Job Placement Developed 1913- First I O text book published 1904-The term industrial Psychology used for the first time by W L Bryan who had written a paper in 1899
  • 17. W. L. Bryan  Stressed importance of studying “concrete activities and functions as they appear in daily life.”  Butnot really considered father of I/O Psych because he was a originator, before the field was established
  • 18.  Frank and Lillian Gilbreth Interested in improving productivity and efficiency of industrial engineers. Argued for the use of psychology in the work lives of industrial engineers.
  • 19.  Led to the merger of psychology with applied interests.  The nameless was crowned industrial psychology in 1910.  The “organizational” bit came in the 1970s. Lillian Gilbreth is called the mother of management
  • 20.  Walter Dill Scott (American Psychologist)  Hugo Munsterberg (German)  Frederick Taylor (American Engineer)
  • 21.  Firstto apply the principles of psychology to motivation and productivity in the workplace.  Would later become instrumental in the application of personnel procedures within the army during World War I.  He boosted industrial psychology
  • 22. Father of industrial psychology 1. Applied psychological method to practical industrial problems. 2. Psychology and Industrial Efficiency (1913)  View of I/O psychology: 1. People need to fit the organization -- training! 2. Applied behavioral sciences should help organizations to shape people to serve as replacement parts for organizational machines. Mechanistic.
  • 23. Principles of Scientific Management (1911)  Management and workers should cooperatively share responsibility for the design and conduct of work. E.g.: Showed that workers who handle heavy iron ingots were more productive when allowed work rests.  Training when to work and when to rest raised productivity from 12.5 to 47.0 tons moved per day.  Company increase efficiency. Costs dropped from 9.2 to 3.9 cents per ton.
  • 24. Robert Yerkes and Walter Dill Scott: ◦ Screening recruits for mental deficiency—Army Alpha and Beta intelligence tests developed. ◦ Classification of selected recruits into jobs ◦ Performance evaluations of officers ◦ Job Analysis ◦ soldier motivation and morale ◦ Discipline First journal of applied psychology began in 1917
  • 25. Robert Yerkes created the WW-I Army Alpha and Beta intelligence tests for the war recruits. Army Alpha: five alternate forms of the verbal test, Army Beta: a nonverbal test for illiterate and non-English speaking recruits Individual Examination: An individual verbal examination for those who failed Beta Administered on approximately two million men
  • 26. The test was criticized by Gould, S. J. as being culturally unfair;  Many of alpha test participants were not familiar with language  Many were not familiar with the use of pencil  Questions inappropriate for recent immigrants (e.g. question about TV star, Tennis Player etc).
  • 27. An example of Army Beta Test Picture Completion
  • 28. Began in 1920 for more than 10 years at the Hawthorne plant of Western Electric Company.  Initially designed to study the effect of working conditions on performance such as lighting, and room temperature.  Later studied the impact of supervisory styles, arrangement of work groups, length of work breaks, and the length of work day.  Established the “Hawthorne Effect”: An effect on behavior that is due to getting any treatment and not necessarily to the nature of the treatment per se.
  • 29. A concentrated effort by managers and their advisors to become more sensitive to the needs of employees or to treat them in a more humanistic manner, i.e. social factors boost worker morale.
  • 30.  Hawthorne Studies  Threat of Unionization  Philosophy of Humanism Human Relations Movement Philosophy of Hawthorne Threat of Industrial Studies Unionization Humanism
  • 31. It is essential for the psychologists in the profession to follow the Ethical Code developed by American Psychological Association (APA), in order prevent any harm to the client. The code includes both ethical principles and statements of appropriate professional conduct.
  • 32. 1. Competence: A psychologist only does work that he/she is competent to perform. 2. Integrity: Psychologists are fair and honest in their professional dealing with others. 3. Professional and Scientific Responsibility: Psychologists maintain high standards of professional behavior. 4. Respect for People’s Rights and Dignity: Psychologists respect the rights of confidentiality and privacy of others. 5. Concern for Other’s Welfare: Psychologists attempt to help others through their professional work. 6. Social Responsibility: Psychologists have a responsibility to use their skills to benefit society.
  • 33. QURRAT-UL-AIN SHAFIQUE ABID FAHEEM HUSSAIN MOHAMMAD MATEEN NARESH KUMAR TARIQ JAWAID SHAHERYAR HUSSAIN ZUHAIB AVEENASH KUMAR