The management of spare parts and other materials needed for realization of the maintenance process is one of the key
functions in physical asset management.
2. Efficient Spare Parts Management
MAINTENANCE
VOLUME
SPARE PARTS
INVENTORY
MAINTENANCE
VOLUME
SPARE PARTS
INVENTORY
3. 1) Go for preventive maintenance!
2) Eliminate process problems
3) Segment your spare parts portfolio
4) Evaluate spare parts criticality
5) Spare parts management starts with good forecasting
6) Use special methods for intermittent demand items
7) Consider the whole life cycle of your equipment
8) Implement a good information system for spare parts and
maintenance inventory management
Eight rules for efficient SPM
9. Eliminate process problems
SP NEED
IDENTIFICATION
There is no direct responsibility of maintenance
engineers/technicians for “their” items and spare parts levels.
REQUEST
FOR ORDER
RFO created by someone else, not by the technician who had
identified the need.
The step of creating RFO may not be necessary in the process.
RFO APPROVAL
How often are RFOs approved? Who approves?
Is RFO approved by means of IS workflow or by signing a paper
copy? Alternatively, are both ways needed?
After RFO is approved, the issued order must be approved again.
Too many approvers, complicated approval procedure and
hierarchy of responsibilities.
Approving on high levels of management.
10. Eliminate process problems
PROCUREMENT
Insufficient information available to procurement, poor spare parts
identification – the buyer hardly knows what should be bought,
additional communication with maintenance technician is needed.
Missing or incomplete procurement specification in the IS.
RECEPTION
Problems with missing (undelivered) documentation for the received
material (certificates, declarations).
Only “paper-based” archiving of spare parts documentation.
Problems to find documentation when needed.
WAREHOUSING
Insufficient identification of spare parts in the warehouse.
Problems with finding items stored in the warehouse.
Inventory count discrepancies, physical stock different from
information system data.
Non-real value of stock in the information system.
Existence of out-of-system stocks.
11.
12.
13.
14.
15.
16.
17.
18.
19. Eliminate process problems
CONSUMPTION
Slow spare part issues in case of sudden need.
Issued spare parts are not consumed in fact. What happens then?
Consumption of external material even in case the part is on stock.
WAREHOUSE
RETURNS AND
REFURBISHED
SPARE PARTS
Refurbished parts return to warehouse while new are bought.
Accounting price of refurbished items is much higher (or lower) than
the non-realistic value of items on stock.
Problematic or impossible returns of parts issued but not consumed.
Insufficient control of parts dismantled from the maintained object
(the information system has no information about these).
28. WHEN?
HOW MANY?
WHEN?
HOW MANY?
Strategic segmentation of spare parts
CONSIGNATION
CONSIGNATION
CONSIDER
CONSIGNATION
CONSIDER
CONSIGNATION
BUY
BUY
BUY
BUY
CONSIDER
CONSIGNATION
CONSIGNATION
BUY BACK
BUY
TYPEOFFORECAST
CONSUMPTION FREQUENCY
29. Example of buyback application
20 pieces were purchased for turnaround in 2010 for 41.2 M CZK, but these spare parts
were not used during the turnaround and will be stored until the next turnaround in 2014.
Buy-back in this case can save 9 M CZK (360k EUR) on storage and locked-in capital cost
Between shutdowns
33. Effects of failure
Technical places
Consequences of
unavailability
Delivery time
Repairability
Possibility of maintenance
planning
Part lifespan
Failure probability
Failure characteristics
Failure anticipation
Price
% cost of capital
Cost of
inventory
holding
Failure
probability
Impacts of
spare part
unavailability
Leadtime and
other
parameters
Evaluate spare parts criticality
34. No need to pilot test
How to assess criticality? 2 step or 1 step
Create
questionnaire
Pilot test
Plot results
Set
criticality
line
Create
questionnaire
Evaluate
Set criticality
line
Calibrate Evaluate
Re-evaluate
(Validation)
Not suitable for regular
evaluations
Less time consuming
Can be made a part
of process
Need to calibrate
Process for disagreement
needed
1 step
2 step
36. Is it safe to evaluate in one step?
95%
5%
% results reclaimed by maintenance engineers
Agreed Reclaimed
0
200
400
600
800
1000
1200
1400
1600
-24 -13 -11 -9 -7 -5 -3 -1 1 3 5 7 9 11 13 15 17 19 21
Results of criticality evaluation 1 step
0
50
100
150
200
250
300
350
Results of criticality evaluation 2 step
94%
6%
% results disagreed by maintenance engineers
Agreed Reclaimed
2 step
1 step
37. 1 step evaluation in SP process
I need a spare
part on stock
Filling a
questionnaire
Stock
level
OK?
Reclaim and
escalation to
manager
Reclaim
OK
Setting of stock
level in IS
No spare part on
stock
38. How much time is needed?
16 minutes or less
in 80% of cases
Time
46. Quantitative methods x Common sense
Quantitative methods
Common sense
Unexplained / Random
Uncertainty
of future
consumption
Maximize
Make efficient
Minimize
47. Forecasting step-by-step
Visualisation of time series
For better understanding of the time series
Calculation of accuracy
Absolute and relative errors, evaluation on testing season
Calculation of forecasts using all available methods
Selection of the best method
Best accuracy and reliability
1
3
2
4
48. Which method is the best for spare parts?
1% 1% 2%
3%
5%
9%
79%
Konstantní model
Regresní model
Holtovo exp. vyrovnání
Jednoduché exp.
vyrovnání
Klouzavý průměr
Winters
Forecasting není možný
Constant model
Regression model
Holt’s exp. smoothing
Simple exp. smoothing
Moving average
Winters
Forecasting impossible
???
50. TýdenníspotřebyND
Historie týdenních spotřeb (týdny)
4 13 17 30
0
1
2
3
4
81 18 25 27
26
32
Spare parts – intermittent demand
Weekly consumption history (weeks)
Weeklysparepartconsumption(pieces)
QUESTION: What reorder level should be set in order to ensure required
availability of a spare part?
51. TýdenníspotřebyND
Historie týdenních spotřeb (týdny)
4 13 17 30
0
1
2
3
4
81 18 25 27
26
32
Bootstrapping
Bootstrapping = random sampling from history of consumptions.
SP consumption for lead-time period is sampled from history
Sample 1:
Consumption in
6 weeks = 5 pcs
WeeklySPconsumption
Weekly consumption history (weeks)
Example:
SP lead time is
6 weeks
67. Efficient spare parts management – 8 rules
Preventive maintenance Processes without problems
Segment your SP portfolio Assess the criticality
Good forecasting
Special methods for
intermittent demand items
Asset life cycle Good information system
68. Good information system for spare parts management
Quantitative methods
Common sense
Unexplained / Random
Maximize!
Make efficient!
Minimize!
Forecasting
Inventory levels
Ordering
Input of technicians and
procurement
Criticality analysis
Forecast accuracy
and reliability
69. Efficient Spare Parts Management
MAINTENANCE
VOLUME
SPARE PARTS
INVENTORY
MAINTENANCE
VOLUME
SPARE PARTS
INVENTORY