How to Roll Candidate Experience into Employee Engagement
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By now, you’ve probably heard how important a positive candidate experience can be to your hiring efforts. It can help your organization hire faster and attract better candidates. This presentation reviews how to use candidate experience to boost employee engagement and retention in your organization.
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How to Roll Candidate Experience into Employee Engagement
- 2. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement Elaine Yang People Programs Manager Lever JD Conway Head of Talent Acquisition BambooHR
- 3. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement Today’s Agenda 1. Why It Matters 2. Best Practices for Candidate Experience 3. Best Practices for Employee Engagement 4. Pre-onboarding 5. Ongoing engagement
- 4. Why Candidate Experience and Employee Engagement Matter
- 5. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement The competition for talent is high. 3.9% unemployment 70 year average: 5.9% 4x in 10 years
- 6. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement • 83% of talent say a negative interview experience can change their mind about a role or a company they once liked • 87% say a positive experience can change their mind about a role or company they once doubted Stellar candidate experiences lead to accepted offers.
- 7. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement Continue that stellar experience through onboarding and beyond. expectations reality
- 8. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement Increase Employee Value
- 9. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement 30% of job seekers have left a job within the first 90 days of starting
- 10. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement Turnover is expensive. • To replace an employee who earns $10 per hour you’re likely to spend around $3,500. • To replace an employee who earns $40,000, you’re likely to spend around $8,000. • To replace an executive employee who earns $100,000, you’re likely to spend even more than their salary.
- 11. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement The key to engaging employees is the same key to fighting turnover costs. 1. Increase in productivity 2. Decrease in turnover
- 12. Best Practices for a Stand-Out Candidate Experience
- 13. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement Personalize your sourcing efforts. • Get their name right • Do your homework • Add some humor or personality • Know your audience • Keep it relevant
- 14. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement Build a smooth application process. • Provide high touch communication • Set expectations up front for your candidate • Follow up with decisions soon after interviews • Prepare your interviewers
- 15. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement Finish on a strong note.
- 16. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement Recruiting is much like the rocket launch business, in that 1% failure is 100% failure. - Gary Worrell, Recruiting Manager at Pacific Northwest National Laboratory “ ”
- 17. Best Practices for Employee Engagement
- 18. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement Match employee engagement to candidate experience.
- 19. Transition from candidate to employee with pre-onboarding.
- 20. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement #1 Immediate Employee Engagement
- 21. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement • Company swag • Team introductions • Get-to-know-you survey • Welcome email Bonus Idea • Ask candidates their favorite snack during the phone interview, and have it handy for the in- person interview Welcome Ideas
- 22. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement
- 24. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement Build team relationships.
- 25. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement #2 Onboard Like a Pro
- 26. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement 80% of employees who had an excellent onboarding experience hold their organizations in high regard, feel strongly committed to their jobs, and have higher role clarity.
- 27. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement • Lever’s Ramp Camp • Cross Functional Empathy • Goal Alignment Integrate your new hires from Day One
- 28. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement Snapshot of Leveroo Ramp Camp Agenda • Kickoff, Tour + Neighborhood Coffee • A Day in the Life of a Recruiter • Workflows of A Power User • Live Sales Demo • Own Your Growth • Origin Story (with CEO)
- 29. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement #3 Set Clear Expectations for Success
- 30. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement 43% of employees who left a job within the first 90 days said they left because their day-to-day role wasn’t what they expected. Set and manage expectations.
- 31. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement
- 32. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement
- 33. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement 6in10 employees strongly agree that they know what is expected of them at work.
- 34. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement • Display trust • Focus on strengths • Identify why you hired them For new hires...
- 35. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement • Sense of contribution • Sense of motion • Objects in motion tend to stay in motion Establish momentum
- 37. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement Bi-Weekly All-Hands for Comms & Transparency Monthly Pulse Checks for Engagement (ie.15Five) Every 6 Months Engagement Surveys for Data & Trends One Year + Beyond Offsites for Culture Building & Goal Setting Employee Engagement Cadence
- 38. Conclusion
- 39. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement Top Features of Each System Lever BambooHR Lever Nurture Turnover Triage Candidate Dashboard Start small, but start now Hiring Manager Dashboard Time, Talent and Energy
- 40. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement Receive a free job posting on our ATS and full HRIS for one week. We will contact everyone within the next few days to set this up. Questions? BambooHR Get a customized demo of Lever from one of our experts. Go to lever.co/demo Lever
- 41. #BHRxLever #CandidateExperience How to Roll Candidate Experience into Employee Engagement Follow BambooHR and Lever on social media bamboohr.com/blog | lever.co Thank you!