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Tweetcamp: Twitter Basic Training
Lee Aase
Director
Mayo Clinic Center for Social Media
June 22, 2012

#TweetcampRWJF
Today’s Goals
• You will better understand social media, with
 Twitter as a prime example
• You will see, share applications for your work
• You be prepared to get started using Twitter
 productively
http://social-media-university-global.org/
curriculum/twitter/
#22: Social Media are an
essential part of a balanced
communications diet
What the @ does # mean?
Twitter vs. Facebook
• Facebook is primarily for strengthening
 existing connections (or re-establishing
 former ones.) For your friends.
• Twitter enables you to connect with
 people who have common interests. For
 the friends you don’t know yet.
Twitter vs. Blogs

• Twitter is a micro-blogging platform.
• Limited length reduces writer’s/artist’s block
• Blogs provide opportunity for more thoughtful
 reflection and development
  • Tweeting = great way to take notes on a live
    event AND spread word about it
  • Blog = platform for review/synthesis
• Twitter = great for spreading word about posts
5 Reasons Twitter is Better than Email
• “Brevity is the soul of wit” - and of Twitter
• No expectation to read and respond to everything
• Conversations open and discoverable
• Direct messages can reach recipients with priority
• Blocking or unfollowing punishes abuses
So what can you say in 140 Characters
anyway?
• http://socialmedia.mayoclinic.org/2012/06/14/
 mayo-clinic-patient-app-highlighted-at-apple-
 keynote/
• http://bit.ly/KwwI7I
• Thanks to bit.ly, a 99-character URL shrinks to 20
 characters, leaving room for commentary
Twitter Hashtags
• Enable easy gathering around an event (real-life or
 virtual) or a topic, such as:
 • #hcsm
 • #MCCSM
 • #TweetcampRWJF
• Create a hashtag simply by using it in a tweet: no
 permission required. But search first (e.g. #cancer)
• http://www.symplur.com/healthcare-hashtags/
 diseases/ is source for existing hashtags
Sample Twitter Bio
Tweet Anatomy
Tweet Anatomy
Tweet Anatomy
Content to Tweet

• Links to interesting and relevant online articles
• Little-known facts
• Interesting personal observations
• Responses to others’ tweets - conversation, not just
 broadcast
• Keep it in proportion
Practical Case Study: UT Split Tear
Jayson Werth’s Experience
Nov 12, 2009

USA Today




               3031031-7
Last Friday




              3031031-9
Less than 24 hours after my initial appointment, I not
  only had a new diagnosis - a UT split tear - but had
  surgery to correct the problem. As I write this, my
     right arm is in a festive green, but otherwise
   annoying cast. The short-term hassle, however,
 should be more than worth the long-term gain - the
  potential for a future without chronic wrist pain. A
 future, that without Twitter and those in the medical
      community willing to experiment with new
    communications tools, might not exist for me.



                                                         3031031-10
Finding “Tweeps”

• Search for terms that interest you on Twitter
  • Hashtags
  • Other keywords
  • Follow people tweeting about those topics
• See Twitter’s recommendations
• Start tweeting so others can find you
Tools for Tweeting

• Tweetdeck
• Smart phone apps
• Tweetchat.com
Let’s do a Twitter Chat!

• Include #TweetcampRWJF in all tweets
• Introduce yourself and give your location (or where
 you work) - City, State (Province), Country
• Q1: What is the most important benefit you have
 experienced in Twitter?
• Q2: What questions do you have about using Twitter
 in health care or research?

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Tweetcamp for New Connections

  • 1. Tweetcamp: Twitter Basic Training Lee Aase Director Mayo Clinic Center for Social Media June 22, 2012 #TweetcampRWJF
  • 2. Today’s Goals • You will better understand social media, with Twitter as a prime example • You will see, share applications for your work • You be prepared to get started using Twitter productively
  • 4. #22: Social Media are an essential part of a balanced communications diet
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  • 6. What the @ does # mean?
  • 7. Twitter vs. Facebook • Facebook is primarily for strengthening existing connections (or re-establishing former ones.) For your friends. • Twitter enables you to connect with people who have common interests. For the friends you don’t know yet.
  • 8. Twitter vs. Blogs • Twitter is a micro-blogging platform. • Limited length reduces writer’s/artist’s block • Blogs provide opportunity for more thoughtful reflection and development • Tweeting = great way to take notes on a live event AND spread word about it • Blog = platform for review/synthesis • Twitter = great for spreading word about posts
  • 9. 5 Reasons Twitter is Better than Email • “Brevity is the soul of wit” - and of Twitter • No expectation to read and respond to everything • Conversations open and discoverable • Direct messages can reach recipients with priority • Blocking or unfollowing punishes abuses
  • 10. So what can you say in 140 Characters anyway? • http://socialmedia.mayoclinic.org/2012/06/14/ mayo-clinic-patient-app-highlighted-at-apple- keynote/ • http://bit.ly/KwwI7I • Thanks to bit.ly, a 99-character URL shrinks to 20 characters, leaving room for commentary
  • 11. Twitter Hashtags • Enable easy gathering around an event (real-life or virtual) or a topic, such as: • #hcsm • #MCCSM • #TweetcampRWJF • Create a hashtag simply by using it in a tweet: no permission required. But search first (e.g. #cancer) • http://www.symplur.com/healthcare-hashtags/ diseases/ is source for existing hashtags
  • 16. Content to Tweet • Links to interesting and relevant online articles • Little-known facts • Interesting personal observations • Responses to others’ tweets - conversation, not just broadcast • Keep it in proportion
  • 17. Practical Case Study: UT Split Tear
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  • 23. Nov 12, 2009 USA Today 3031031-7
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  • 26. Last Friday 3031031-9
  • 27. Less than 24 hours after my initial appointment, I not only had a new diagnosis - a UT split tear - but had surgery to correct the problem. As I write this, my right arm is in a festive green, but otherwise annoying cast. The short-term hassle, however, should be more than worth the long-term gain - the potential for a future without chronic wrist pain. A future, that without Twitter and those in the medical community willing to experiment with new communications tools, might not exist for me. 3031031-10
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  • 32. Finding “Tweeps” • Search for terms that interest you on Twitter • Hashtags • Other keywords • Follow people tweeting about those topics • See Twitter’s recommendations • Start tweeting so others can find you
  • 33. Tools for Tweeting • Tweetdeck • Smart phone apps • Tweetchat.com
  • 34. Let’s do a Twitter Chat! • Include #TweetcampRWJF in all tweets • Introduce yourself and give your location (or where you work) - City, State (Province), Country • Q1: What is the most important benefit you have experienced in Twitter? • Q2: What questions do you have about using Twitter in health care or research?