Accompanying slides for my presentation/workshop at the DPM Summit, 2015.
This workshop was concentrated around something that's hard for all of us to say, especially at key times throughout projects: the word NO.
By looking at the word itself, and then examining various project failures in the past, I devised an expectation-setting conversation that helps teams partner with their clients, and educates them on what they can expect throughout the whole process.
How to Respect Yourself in the Morning: Getting Comfortable Saying No
1. HOW TO RESPECT YOURSELF IN THE MORNING
Larissa Scordato | @larissascordato
Digital Project Management Summit, 2015
getting comfortable with saying no
3. 1. Used to give a negative response
2. Expressing disagreement or contradiction
3. A negative answer or decision
4. Used to indicate that something is quite the
opposite of what is being specified
no/no/
/
7. Our memory is like the telephone game:
Each time we recall an event, our brains
distort it
http://www.northwestern.edu/newscenter/stories/2012/09/your-memory-is-like-the-telephone-game.html
13. OMGWTF?! TL;DR
About 15% of people read everything
you send them (and more!)
The rest are like, “K, thanks, bye!”
14. The biggest communication issue we
have boils down to our assumption
that it has already taken place.
https://hbr.org/2011/02/your-communications-may-not-be.html