6. 91% of global consumers expect
companies to do more than make a
profit, but also operate responsibly to
address social and environmental
issues.
7. The role of PR in CSR should be to get customers and
employees on board with the initiative and:
Inspire employees to take action, and contribute or
participate in the CSR initiative.
Inform communities about how an organization’s working
to deliver good to them.
In other words, PR should give companies a voice to inform
and inspire people about their CSR efforts.