1. Jose Rosario
112 Maplewood Ln, Highland, NC 28741
Cell: 828-577-2797
Rosario281125@gmail.com
Innovative & Energetic hospitality professional with 15 years in the restaurant industry and
business operations. Well-qualified Multi-Unit professional adaptive to changing market
conditions. Demonstrated ability to provide leadership to an organization with a focus on
revenue and product longevity. Multi-Unit Manager driven to manage costs and establish
strategic, mutually beneficial partnerships and relationships with customers, vendors and service
providers.
Operations management
Financial statement analysis
Budget forecasting expertise
Adobe software proficiency
Effective time management
Excellent managerial techniques
Fluent in Spanish
Operations management
Hospitality expertise
Extensive restaurant equipment
knowledge
ServSafe certified
P&L management
Team building
Cost reduction
Procedure development
Employee engagement
Culinary arts education
Documentation
Wrote and edited documents to keep staff informed on policies and procedures.
Marketing
Implemented marketing strategies which resulted in 50%Process Improvement
Protective Services
Applied safety procedures and policies as outlined in Department Safety
Manual.
Created new departmental procedures manual.
Assessed organizational training needs.
growth of customer base.
Multi-Unit Manger, 04/2011
Amore Cafe Inc － Lake Toxaway, NC
Conducted daily pre-shift and weekly departmental meetings to ensure
organizational efficiency. Scheduled and directed staff in daily work
assignments to maximize productivity. Continually monitored restaurant and
took appropriate action to ensure food quality and service standards were
consistently met. Assigned tasks and oversaw the direction of employees to
ensure compliance with food safety procedures and quality control guidelines.
Built sales forecasts and schedules to reflected desired productivity targets.
Identified customer needs through market research and analysis. Established
and maintained cooperative relationships with representatives of community,
EXECUTIVE PROFILE
SKILL HIGHLIGHTS
CORE ACCOMPLISHMENTS
PROFESSIONAL EXPERIENCE

2. consumer, employee and public interest groups.
Unit Kitchen Manager, 03/2005 to 06/2010
O'charley Inc － Salisbury, NC
Computed, recorded, and proofread data, records and reports. Created solutions in the areas of
inventory, sales reporting, distribution and product upgrades that led to system improvements
and streamlined processes. Expertly estimated staffing needs and adjusted hourly schedules in
accordance with demand patterns, budget and local labor laws. Collaborated closely with the
Food and Beverage Director to conduct staff meetings and resolve service, product and
personnel issues. trained new manager on how to Conducted daily inspections and maintained
food sanitation and kitchen equipment safety reports. ensured smooth kitchen operation by
overseeing daily product inventory, purchasing and receiving.
Assisting General Manager, 02/1998 to 09/2005
Ruby Tuesday － Waterbury, CT
Maximized company revenue by reducing food and beverage cost.
Identified key growth opportunities for the business through training employees on
company process and procedures.
Managed the day-to-day tactical and long-term strategic activities within the business.
Conducted cost, schedule, contract performance, variance and risk analysis.
Associate of Applied Science: Hotel & Hospitality, 2003
Center for Culinary Arts － Cromwell, CT
EDUCATION