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The decision-making behavior 
of post-traditional1 students 
An analysis of coaching 
data from InsideTrack2 
The status quo 
85% 
YET 
Prospective post-traditional students 
do not get adequate information 
64% online students 
online 
more likely to be 
career starters 
only 
23% of programs 
understand causes 
What worries them? 
57% female students 
Older students are more aware of (concerned about) the time management 
issues associated with getting a degree online. 
Why do they drop out? 
Women are more likely to leave due to health 
and support issues than men. 
7% 
commitment to graduation 
10% 
effectiveness/follow-through 
finances 
school community 
health and support 
16% 
To learn more about post-traditional students 
students age 40+ 
2x 
nearly 
female students 83% 
17% 
11% 
8% 
10% 
InsideTrack regularly publishes research related to the success of post-traditional students. Please see our 
www.insidetrack.com/research for more information. InsideTrack works with college and universities to 
improve student and institutional success. Their one-on-one student coaching, process expertise, 
analytics and technology have been proven to increase graduation rates by an average of 15 percent and 
enhance the student experience. For more information, visit www.insidetrack.com 
Citations: 
1. “Post-traditional” refers to students who are non-first-time, non-full-time, working adults, active/retired military service members, online learners or others not 
generally meeting the definition of a traditional college student. 
2. “Insidetrack Coaching Data” refers to the data drawn from records of in-depth coach:student interactions with 140,000 prospective and enrolled post-traditional 
students 
3. “POST-TRADITIONAL LEARNERS AND THE TRANSFORMATION OF POSTSECONDARY EDUCATION: A MANIFESTO FOR COLLEGE LEADERS” Louis Soares; January 2013. 
American Council on Education. N.p., Web 30 Aug. 2013. 
4. “A look at how colleges and universities respond to inquiries from prospective adult students” InsideTrack; Winter 2012. InsideTrack. N.p., Web 8 Sept. 2013. 
www.insidetrack.com/research/inquiry-analysis 
5. “Measuring Post-Traditional Student Success: Institutions Making Progress, but Challenges Remain” The University Professional and Continuing Education Association 
Center for Research and Consulting In partnership with InsideTrack; 2013 Insidetrack. N.p. Web 8 Sept. 2013. www.insidetrack.com/research/post-traditional 
6. Career advancement is the primary reason among post-traditional students for pursuing a degree. Other key reasons include career changing and fulfillment of a 
personal goal. 
more likely to drop 
due to Health and 
Support 
external commitments 
academics 
20% 
14% 
9% 
23% 
18% 
10% 
6% 
Takeaway... 
Back-up plans for elder and child 
care reduce female student attrition 
as likely as students 
under age 25 to cite 
“time management” 
concerns 
26% 
37% 45% 
< 25 yrs old 25-40 yrs old 40+ yrs old 
Takeaway... 
It’s important to proactively address 
time management with younger, less 
self-aware prospects 
Why are they here? 
Online and female students are more likely to be starting a career6 
than their campus-based and male counterparts. 
Takeaway... 
Consider dierentiating marketing 
messages by modality and gender 
ground 14% 
23% 
female 
14% male 
22% 
more likely to be 
career starters 
(15 million) of the undergraduate 
student population is now 
post-traditional3 
to make an informed decision4 of post-traditional student attrition5

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The Decision-Making Behavior of Post-Traditional Students

  • 1. The decision-making behavior of post-traditional1 students An analysis of coaching data from InsideTrack2 The status quo 85% YET Prospective post-traditional students do not get adequate information 64% online students online more likely to be career starters only 23% of programs understand causes What worries them? 57% female students Older students are more aware of (concerned about) the time management issues associated with getting a degree online. Why do they drop out? Women are more likely to leave due to health and support issues than men. 7% commitment to graduation 10% effectiveness/follow-through finances school community health and support 16% To learn more about post-traditional students students age 40+ 2x nearly female students 83% 17% 11% 8% 10% InsideTrack regularly publishes research related to the success of post-traditional students. Please see our www.insidetrack.com/research for more information. InsideTrack works with college and universities to improve student and institutional success. Their one-on-one student coaching, process expertise, analytics and technology have been proven to increase graduation rates by an average of 15 percent and enhance the student experience. For more information, visit www.insidetrack.com Citations: 1. “Post-traditional” refers to students who are non-first-time, non-full-time, working adults, active/retired military service members, online learners or others not generally meeting the definition of a traditional college student. 2. “Insidetrack Coaching Data” refers to the data drawn from records of in-depth coach:student interactions with 140,000 prospective and enrolled post-traditional students 3. “POST-TRADITIONAL LEARNERS AND THE TRANSFORMATION OF POSTSECONDARY EDUCATION: A MANIFESTO FOR COLLEGE LEADERS” Louis Soares; January 2013. American Council on Education. N.p., Web 30 Aug. 2013. 4. “A look at how colleges and universities respond to inquiries from prospective adult students” InsideTrack; Winter 2012. InsideTrack. N.p., Web 8 Sept. 2013. www.insidetrack.com/research/inquiry-analysis 5. “Measuring Post-Traditional Student Success: Institutions Making Progress, but Challenges Remain” The University Professional and Continuing Education Association Center for Research and Consulting In partnership with InsideTrack; 2013 Insidetrack. N.p. Web 8 Sept. 2013. www.insidetrack.com/research/post-traditional 6. Career advancement is the primary reason among post-traditional students for pursuing a degree. Other key reasons include career changing and fulfillment of a personal goal. more likely to drop due to Health and Support external commitments academics 20% 14% 9% 23% 18% 10% 6% Takeaway... Back-up plans for elder and child care reduce female student attrition as likely as students under age 25 to cite “time management” concerns 26% 37% 45% < 25 yrs old 25-40 yrs old 40+ yrs old Takeaway... It’s important to proactively address time management with younger, less self-aware prospects Why are they here? Online and female students are more likely to be starting a career6 than their campus-based and male counterparts. Takeaway... Consider dierentiating marketing messages by modality and gender ground 14% 23% female 14% male 22% more likely to be career starters (15 million) of the undergraduate student population is now post-traditional3 to make an informed decision4 of post-traditional student attrition5