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VERBAL
COMMUNICATION
VERBAL COMMUNICATION

Verbal communication is the easiest and most
common way of communicating with one another. 
Differen...
Tl-I| i'. I‘( BEFORE YOU SPE/ iK

E.  V
THINK BEFORE YOU SPEAK

Use words to your advantage.
THINK BEFORE YOU SPEAK

Verbal communication can be used in different
ways but make sure you use it to your advantage
THINK BEFORE YOU SPEAK

Always think before you speak.
THINK BEFORE YOU SPEAK

Be clear on the point that you want to put across.
THINK BEFORE YOU SPEAK

Be confident in what you are saying,  don’t waffle on as
the listener is likely to lose track of w...
THINK BEFORE YOU SPEAK

Be sure that what you are saying is true,  avoid any
THINK BEFORE YOU SPEAK

‘‘It takes 20 years to build a reputation and 5 minutes to
ruin it. ” - Peyton Manning.
YOUR SURROUNDINGS A

V
YOUR SURROUNDINGS

Adjust to your surroundings and different scenarios.
YOUR SURROUNDINGS

When in a room with lots of people be sure to increase
the volume of your voice and be authoritative in...
YOUR SURROUNDINGS

When in a room with lots of people be sure to increase
the volume of your voice and be authoritative in...
YOUR SURROUNDINGS

However,  if you are in an interview or meeting,  a loud
voice isn’t needed so it is important to alter...
YOUR SURROUiID| i'. GS
A (ii iii (A

Make sure your points are clear and that you are
confident in the message which you a...
YOUR SURROUNDINGS

Avoid using fillers such as ‘erm’ and ‘uh’ to make the
listeners believe in your message as well as kee...
BE FRIENDLY A
BE FRIENDLY
A

Having a warm smile alongside the appropriate tone will
take you far in your career. 

IO
BE FRIENDLY
A

Individuals are drawn to friendly people as they are more
likely to be on board with their ideas over someo...
POS| T|/ ITY
POSITIVITY

Choosing the right tone of voice,  language and style is
key as it can be the deciding point as to whether you...
POSITIVITY

Try to swap negative vocabulary for positive vocabulary. 
Eg- ‘down-sizing’ for ‘right-sizing. ’

¢"" M
‘II I
POSITIVITY

Use a positive tone to your voice,  this will enforce a
friendly tone and also show you as approachable; 
this...
YOU R MESSAGE

T

trio
YOUR MESSAGE

It is important to emphasise certain aspects of your
message to create impact and highlight key parts.
YOUR MESSAGE

I
If you want to add emphasis,  it must be done in the
correct way depending on which aspect of the message
...
/

A J/  HR 1 A

 

/ 

. "W I /  
I

= '.. :-; ;I. I'ir. I?, iI. l-_— : 

2w -4. offers a lucrative career. 

lnterQuest ...
V O CABULARY A
VOCABULARY

Use suitable vocabulary for the occasion. 

QIO I
VOCABULARY

Make sure you use sophisticated vocabulary which is
suitable for the work environment.
VOCABULARY

Try and avoid slang or colloquialisms. 

QIO i
VOCABULARY

Avoid using terms such as ‘pal’ or ‘mate’ until you are
fully acquainted with your colleagues.
VOCABULARY

You must avoid swearing.
VOCABU L/ -RY
 l I AAA

Concentrate on the language you use when you are
talking to someone.
VOCABULARY
I I . 

Whether it’s a presentation or a meeting,  make sure
you are focussed on your choice of vocabulary and
...
VOCABULARY

Now you can use verbal communication to your
advantage to communicate correctly in a professional
environment.
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YOUR SURROUNDINGS Adjust to your IQ Work Hacks : Verbal communication

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YOUR SURROUNDINGS

Adjust to your surroundings and different scenarios.

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YOUR SURROUNDINGS Adjust to your surroundings and different scenarios.

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