Building Habits as a Team - Cindy Alvarez, 2016 Habit Summit
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Cindy Alvarez is the Director of User Experience for Yammer (now a Microsoft company), She is the author of “Lean Customer Development: Build Products Your Customers Will Buy.” She has previously held leadership positions in design, product management, and research in a number of technology startups. These days, she uses her background in Lean tactics to help drive “intrapreneurial” change within Microsoft. She's a frequent speaker on UX, Lean, and tech culture, and blogs at cindyalvarez.com.
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Building Habits as a Team - Cindy Alvarez, 2016 Habit Summit
- 1. Building Habits as a Team Alvarez of UX, Yammer (a Microsoft company) Lean Customer Development
- 2. is story starts with a frustrated intern…
- 3. ams flaked out at a rate never seen in ividuals.
- 5. &
- 7. ams are pessimistic • Supportive bias • Negativity bias • Hindsight bias
- 9. ams (over-)value consensus Bandwagon effect Bystander effect
- 10. ams are norms
- 11. ams are norms • Proscriptive norms • Prescriptive norms • Fundamental attribution error
- 14. Teams are pessimistic… Unique Use Cases