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How to Maximize Your
Training Budget
© Global Knowledge Training LLC. All rights reserved. Page 2
Presenters
Zane Schweer Ryan Day
© Global Knowledge Training LLC. All rights reserved. Page 3
• Understand the value of training, but….
o Organizing, prioritizing, distributing and finding funds is easier said than done
• Troubling trends from annual IT Skills and Salary Report
Why we’re here
IT decision-makers have a
budget, but didn’t approve
training
IT decision-makers have
no training budget
41% 42%
IT decision-makers have a
budget
59%
© Global Knowledge Training LLC. All rights reserved. Page 4
• We see a range of situations, and want to share best practices, tips and
resources to make sure your team and organization are getting the training you
all need.
• Help ID and utilize funds you might not even know are there
• Real-world scenarios
Why we’re here
For the 41% with no
budget
Cash alternatives
For the 42% who didn’t use
their budget:
Tips on how to prioritize and
realize training value
© Global Knowledge Training LLC. All rights reserved. Page 5
Ways to buy training
Ways to buy
training
À la carte
Pre-pays
Special
offers
Credits
and
vouchers
Private
group
Tuition
reimburse-
ment
Strategy
Ready, Aim, Fire!
Fire! Aim, Ready.
© Global Knowledge Training LLC. All rights reserved. Page 7
Strategy
1. What’s your most critical project?
2. Who should train?
3. What is your budget?
4. What does success look like?
© Global Knowledge Training LLC. All rights reserved. Page 8
What are your critical projects?
 List all known projects
o ID skills needs
 Speak with stakeholders (managers, employees, tech provider, etc.)
o Is it high-value to the organization? What is the priority level?
o Is it high-risk?
 Criticality of skills
o Your optimal training type is dependent on the criticality of skill you need to
add.
 Nice-to-have skills = Self-study (e.g., Google) and e-learning libraries
• Are you OK with no expert interaction or guidance?
 Need-to-have skills = Instructor-led training course
© Global Knowledge Training LLC. All rights reserved. Page 9
Who should train
 Does everyone involved in a project need training?
o Individual skill sets or team skills
o New skills or enhanced skills
o Number of people
 Desired learning environment / way to train
o Individual or group training
o What is the training provider recommending?
o Delivery formats
o Classroom, virtual, on-demand or blended
© Global Knowledge Training LLC. All rights reserved. Page 10
What’s your budget?
 Prioritize funding based on skills need
o Nice-to-have vs. need-to-have
o Less critical skills might get no training
o Project budgets
 Is it realistic?
o Set expectations – don’t set yourself up for failure
 If you underpay for training, it’s going to hurt you in some way
 Are you spending your budget in the wrong areas?
o Review on-demand and e-learning library reports and if usage is low, you may be getting
minimal return. Speak with employees to find if there’s value.
© Global Knowledge Training LLC. All rights reserved. Page 11
What does success look like?
 List your goal(s)
o Examples: Revenue growth, develop new product / product deploys on time
 Post-training debrief
o Did you reach your goal(s)?
 How does the result compare to your initial definition of success?
o How do you plan to maintain the skills?
o For managers:
 Is your team overcoming obstacles or finding more efficient ways to deliver results?
o For students:
 Are you more productive following training?
 Are you completing tasks more quickly?
Ways to Purchase Training
© Global Knowledge Training LLC. All rights reserved. Page 13
Prepays
 Lock in discounted training rates by investing funds upfront
Benefits
 Reduces risk of “use it or lose it”
 Not forced to determine training needs immediately
 Protect against surprise budget “fluctuations”
 Reduced level of effort around payments and billing
© Global Knowledge Training LLC. All rights reserved. Page 14
Promotions
 Periodically check training websites
o Limited-time offers
o Website exclusives
o Membership discounts
 Social media
© Global Knowledge Training LLC. All rights reserved. Page 15
Tuition reimbursement
 No longer just for traditional continued education
 Top-tier training providers partner with accredited colleges
For employees
 Review your employee benefits
 Check with HR
For employers
 Attractive to larger organizations
 Tax deductible per employee
 Success is found when you develop a partnership, program and a strategy with
a provider
© Global Knowledge Training LLC. All rights reserved. Page 16
Private group training
 Highly valuable and critical projects
 Provides an environment geared toward your team’s specific needs
o Customized curriculum
o Can share internal company information freely
o Scalable for large or small groups
 Flexibility – choose your location
 Better rates than public training schedule
o Reduced cost per student
o Instructor-travel included!
© Global Knowledge Training LLC. All rights reserved. Page 17
Training credits
 What are they?
o Issued by tech providers as a way to help you drive the most value out of
investment
o Help reduce risk of technical debt
 Providers
o Cisco, Citrix, Juniper, Microsoft, VMware, Global Knowledge and more
 Do you have them?
o Not always easy to find internally—ask around!
o Be in constant communication with tech buyers in your org because you might have
a lot or you can start requesting them
© Global Knowledge Training LLC. All rights reserved. Page 18
Training credit best practices
 Know your balance and when they expire
 Know what they can be applied to
 Assign an internal contact
 Let your training account manager know!
 Only accepted at authorized training providers
© Global Knowledge Training LLC. All rights reserved. Page 19
Training credits vs. Prepay agreements
Training Credits
• Tied to one tech vendor
• Sometimes a better dollar for dollar deal
• Only accepted at authorized vendors
Prepay Agreements
• Flexibility to train on anything in training
company’s catalog
• Discounted rate
• Only accepted at that training company
© Global Knowledge Training LLC. All rights reserved. Page 20
Strategic partnering
Negotiate training into IT purchases
 Avoids/reduces drawing from standard development budget
 Opportunity for discounted rate on vendor training credits
Work with other departments
 Combine budgets
© Global Knowledge Training LLC. All rights reserved. Page 21
If you work in government
Don’t go at it alone!
United States
 Government and Military Smart Savings
 Federal Voucher Program
 Government Deposit Program
 SmartPay 503G
 General Services Administration (GSA schedule)
Canada
• Standing Offer and Supply Arrangement
Scenarios
© Global Knowledge Training LLC. All rights reserved. Page 23
SCENARIO 1
Year is ending, but you have funds remaining
If you know … book the course.
If you don’t know … prepay agreement.
Avoid this training purchase pitfall:
Buying specific courses without clearly defined organizational or individual needs.
There are a lot of "courses” out there. Some might look similar but are quite different.
When in doubt, speak with a representative at the training company to help find the
right course for you.
© Global Knowledge Training LLC. All rights reserved. Page 24
SCENARIO 2
You can only buy one course per employee
• As an employee
• Talk with manager, training advisor and view top courses / learning paths
• As an L&D/training coordinator
• Talk with management, training advisor
• Quizzes and assessments
• Subscriptions
• (e.g., Ultimate IT Skills Subscription)
© Global Knowledge Training LLC. All rights reserved. Page 25
SCENARIO 3
You have $15k, mix of SATVs, CLCs
Contact your account manager
© Global Knowledge Training LLC. All rights reserved. Page 26
SCENARIO 4
You have an 8+ person team that needs the same skills…
(e.g., certification prep)
Private group training
• Discounted rate
• Reduced travel
• Location of your choosing
• Only your employees
© Global Knowledge Training LLC. All rights reserved. Page 27
SCENARIO 5
No budget
Time to knock on doors
• Project and/or equipment purchase funds
• Combine department funds
• Vendor credits
© Global Knowledge Training LLC. All rights reserved. Page 28
Next steps…
1. Work on and answer questions about skills needs
2. Learn more and/or take advantage of:
• Prepays
• Vendor credits
• Private group training
• Tuition reimbursement
3. Talk with an account manager.
 If you don’t have one, call the company’s 800#. Ours is 1-800-COURSES.
© Global Knowledge Training LLC. All rights reserved. Page 29
Resources
A Complete Guide for
How Organizations Buy
Training
Special Offers
Training Credits
and Vouchers
Information
Training Planner

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How to Maximize Your Training Budget

  • 1. How to Maximize Your Training Budget
  • 2. © Global Knowledge Training LLC. All rights reserved. Page 2 Presenters Zane Schweer Ryan Day
  • 3. © Global Knowledge Training LLC. All rights reserved. Page 3 • Understand the value of training, but…. o Organizing, prioritizing, distributing and finding funds is easier said than done • Troubling trends from annual IT Skills and Salary Report Why we’re here IT decision-makers have a budget, but didn’t approve training IT decision-makers have no training budget 41% 42% IT decision-makers have a budget 59%
  • 4. © Global Knowledge Training LLC. All rights reserved. Page 4 • We see a range of situations, and want to share best practices, tips and resources to make sure your team and organization are getting the training you all need. • Help ID and utilize funds you might not even know are there • Real-world scenarios Why we’re here For the 41% with no budget Cash alternatives For the 42% who didn’t use their budget: Tips on how to prioritize and realize training value
  • 5. © Global Knowledge Training LLC. All rights reserved. Page 5 Ways to buy training Ways to buy training À la carte Pre-pays Special offers Credits and vouchers Private group Tuition reimburse- ment
  • 7. © Global Knowledge Training LLC. All rights reserved. Page 7 Strategy 1. What’s your most critical project? 2. Who should train? 3. What is your budget? 4. What does success look like?
  • 8. © Global Knowledge Training LLC. All rights reserved. Page 8 What are your critical projects?  List all known projects o ID skills needs  Speak with stakeholders (managers, employees, tech provider, etc.) o Is it high-value to the organization? What is the priority level? o Is it high-risk?  Criticality of skills o Your optimal training type is dependent on the criticality of skill you need to add.  Nice-to-have skills = Self-study (e.g., Google) and e-learning libraries • Are you OK with no expert interaction or guidance?  Need-to-have skills = Instructor-led training course
  • 9. © Global Knowledge Training LLC. All rights reserved. Page 9 Who should train  Does everyone involved in a project need training? o Individual skill sets or team skills o New skills or enhanced skills o Number of people  Desired learning environment / way to train o Individual or group training o What is the training provider recommending? o Delivery formats o Classroom, virtual, on-demand or blended
  • 10. © Global Knowledge Training LLC. All rights reserved. Page 10 What’s your budget?  Prioritize funding based on skills need o Nice-to-have vs. need-to-have o Less critical skills might get no training o Project budgets  Is it realistic? o Set expectations – don’t set yourself up for failure  If you underpay for training, it’s going to hurt you in some way  Are you spending your budget in the wrong areas? o Review on-demand and e-learning library reports and if usage is low, you may be getting minimal return. Speak with employees to find if there’s value.
  • 11. © Global Knowledge Training LLC. All rights reserved. Page 11 What does success look like?  List your goal(s) o Examples: Revenue growth, develop new product / product deploys on time  Post-training debrief o Did you reach your goal(s)?  How does the result compare to your initial definition of success? o How do you plan to maintain the skills? o For managers:  Is your team overcoming obstacles or finding more efficient ways to deliver results? o For students:  Are you more productive following training?  Are you completing tasks more quickly?
  • 12. Ways to Purchase Training
  • 13. © Global Knowledge Training LLC. All rights reserved. Page 13 Prepays  Lock in discounted training rates by investing funds upfront Benefits  Reduces risk of “use it or lose it”  Not forced to determine training needs immediately  Protect against surprise budget “fluctuations”  Reduced level of effort around payments and billing
  • 14. © Global Knowledge Training LLC. All rights reserved. Page 14 Promotions  Periodically check training websites o Limited-time offers o Website exclusives o Membership discounts  Social media
  • 15. © Global Knowledge Training LLC. All rights reserved. Page 15 Tuition reimbursement  No longer just for traditional continued education  Top-tier training providers partner with accredited colleges For employees  Review your employee benefits  Check with HR For employers  Attractive to larger organizations  Tax deductible per employee  Success is found when you develop a partnership, program and a strategy with a provider
  • 16. © Global Knowledge Training LLC. All rights reserved. Page 16 Private group training  Highly valuable and critical projects  Provides an environment geared toward your team’s specific needs o Customized curriculum o Can share internal company information freely o Scalable for large or small groups  Flexibility – choose your location  Better rates than public training schedule o Reduced cost per student o Instructor-travel included!
  • 17. © Global Knowledge Training LLC. All rights reserved. Page 17 Training credits  What are they? o Issued by tech providers as a way to help you drive the most value out of investment o Help reduce risk of technical debt  Providers o Cisco, Citrix, Juniper, Microsoft, VMware, Global Knowledge and more  Do you have them? o Not always easy to find internally—ask around! o Be in constant communication with tech buyers in your org because you might have a lot or you can start requesting them
  • 18. © Global Knowledge Training LLC. All rights reserved. Page 18 Training credit best practices  Know your balance and when they expire  Know what they can be applied to  Assign an internal contact  Let your training account manager know!  Only accepted at authorized training providers
  • 19. © Global Knowledge Training LLC. All rights reserved. Page 19 Training credits vs. Prepay agreements Training Credits • Tied to one tech vendor • Sometimes a better dollar for dollar deal • Only accepted at authorized vendors Prepay Agreements • Flexibility to train on anything in training company’s catalog • Discounted rate • Only accepted at that training company
  • 20. © Global Knowledge Training LLC. All rights reserved. Page 20 Strategic partnering Negotiate training into IT purchases  Avoids/reduces drawing from standard development budget  Opportunity for discounted rate on vendor training credits Work with other departments  Combine budgets
  • 21. © Global Knowledge Training LLC. All rights reserved. Page 21 If you work in government Don’t go at it alone! United States  Government and Military Smart Savings  Federal Voucher Program  Government Deposit Program  SmartPay 503G  General Services Administration (GSA schedule) Canada • Standing Offer and Supply Arrangement
  • 23. © Global Knowledge Training LLC. All rights reserved. Page 23 SCENARIO 1 Year is ending, but you have funds remaining If you know … book the course. If you don’t know … prepay agreement. Avoid this training purchase pitfall: Buying specific courses without clearly defined organizational or individual needs. There are a lot of "courses” out there. Some might look similar but are quite different. When in doubt, speak with a representative at the training company to help find the right course for you.
  • 24. © Global Knowledge Training LLC. All rights reserved. Page 24 SCENARIO 2 You can only buy one course per employee • As an employee • Talk with manager, training advisor and view top courses / learning paths • As an L&D/training coordinator • Talk with management, training advisor • Quizzes and assessments • Subscriptions • (e.g., Ultimate IT Skills Subscription)
  • 25. © Global Knowledge Training LLC. All rights reserved. Page 25 SCENARIO 3 You have $15k, mix of SATVs, CLCs Contact your account manager
  • 26. © Global Knowledge Training LLC. All rights reserved. Page 26 SCENARIO 4 You have an 8+ person team that needs the same skills… (e.g., certification prep) Private group training • Discounted rate • Reduced travel • Location of your choosing • Only your employees
  • 27. © Global Knowledge Training LLC. All rights reserved. Page 27 SCENARIO 5 No budget Time to knock on doors • Project and/or equipment purchase funds • Combine department funds • Vendor credits
  • 28. © Global Knowledge Training LLC. All rights reserved. Page 28 Next steps… 1. Work on and answer questions about skills needs 2. Learn more and/or take advantage of: • Prepays • Vendor credits • Private group training • Tuition reimbursement 3. Talk with an account manager.  If you don’t have one, call the company’s 800#. Ours is 1-800-COURSES.
  • 29. © Global Knowledge Training LLC. All rights reserved. Page 29 Resources A Complete Guide for How Organizations Buy Training Special Offers Training Credits and Vouchers Information Training Planner