Looking to transform your finance operations? Genpact designs and runs intelligent finance operations that integrate technology and analytics to achieve competitive edge.

1. DESIGN ∙ TRANSFORM ∙ RUN
www.genpact.com/home/solutions/finance-accounting
Design, transform, run intelligent finance operations
that effectively integrate technology
and make our clients more competitive
Gianni Giacomelli
Senior Vice President
Head of Genpact Research Institute
Chief Marketing Officer
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2. DESIGN • TRANSFORM • RUN 2© 2015 Copyright Genpact. All Rights Reserved.
We design, transform and run the intelligent enterprise
operations that strengthen our clients’ competitiveness
About Genpact ► Overview
*US$22B is a cumulative figure since 2006
*Cumulative figure since 2006
Whatwedo
Help leaders of some of the largest enterprises
…design, transform and run
…business-critical operations including the very complex
and industry-specific
Howwedoit
Smart Enterprise Processes (SEPSM) crystallizes
operational and domain expertise, rigor inherited from GE
Achieve Intelligent OperationsSM through Systems of
EngagementTM, Core IT and Data-to-Action AnalyticsSM
The strength of a large company, but flexible solutions; top
management directly involved with clients
Unbiased and agile solutions limit upfront costs, reach
results faster and enhance adaptability
Our impact
We make clients
more competitive:
• More efficient,
effective
• Able to better
manage costs,
risks, regulations,
and support growth
The results:
US$22B*+ of impact
for 800 global clients

3. DESIGN • TRANSFORM • RUN 3© 2015 Copyright Genpact. All Rights Reserved.
Today’s CFOs help their enterprise address four key tenets of
competitiveness
• Anticipates evolving stakeholder needs
• Scales the finance organization based on opportunity or
uncertainty
• Employs flexible business models using variable cost structures
These characteristics help the smart CFO lead the competition in these times of change
• Challenges business as usual
• Seeks out new products and offerings
• Acts as a true business partner
• Creates end-to-end visibility into global processes
• Harnesses the power of analytics
• Provides effective controllership while maintaining flexibility
• Aims to be cost-efficient and effective in all areas
• Leverages resources globally
Adaptive
Innovative
Collaborative
Effective
CFO ► Challenges

4. DESIGN • TRANSFORM • RUN 4© 2015 Copyright Genpact. All Rights Reserved.
Intelligent operations sense, act and learn from their actions.
They become continuously more efficient and effective
CFO ► Solutions ► Intelligent operations
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Sense
Bank front office operation: Delays in
processing specific transactions is proactively
fed to branch clerks or contact center agents
Order to cash and credit risk: Risk profile of
debtors is dynamically adjusted for regional or
sector specific risk of default and provided to
collections groups or asset managers
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Order to cash: Collection or investigation cases can be dynamically
allocated to right-skilled and appropriately located individuals based
on their complexity - and previous history of performance by type of
collector type
Bank front office operations: Inbound client interaction (e.g. query)
routed to optimal channel (self service, level 1 clerk, expert) based
on effectiveness and cost derived from data driven experience
2
Learn
Fresh data on what results were achieved is compiled, visualized,
and modeled against how the work was done. Controlled
experiments are run to continuously test better execution strategies
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5. DESIGN • TRANSFORM • RUN 5© 2015 Copyright Genpact. All Rights Reserved.
Genpact is a market leader with over 17 years of extensive
experience delivering end-to-end F&A services
CFO ► Solutions ► F&A
• Accounting: Closing and
reporting
• Accounts Payable
• Financial planning and
analysis
• Finance and accounting tools
• General accounting
• Governance
• Order to Cash
• Product cost accounting
• Continuous transaction
monitoring
• Treasury
• Recovery audit services
Core F&A services*
• Master data management
• Finance business intelligence
• Support for integrated business
planning
• Statutory tax and reporting
• Global business services
• Transformation services
High-end services*
• 23,500+ F&A professionals
• 30+ languages
• 26 locations and 43 delivery centers
• 17 years’ experience
• 139 clients
• Multiple industries supported
We help clients define the right strategies and operating models to position finance as an
effective business partner for driving growth and innovation while addressing key issues
* Not an exhaustive list
Overall F&A capabilities

6. DESIGN • TRANSFORM • RUN 6© 2015 Copyright Genpact. All Rights Reserved.
Standardization and simplification drive faster decision-making
CFO ► Impact ► Record to report
Challenge Solution Impact
Standardize and enable
self-service management
reporting to overcome:
• Manual processes
• Multiple touchpoints
• Inconsistent format
• Lack of integration
between Cognos BI and
Oracle
• Created virtual Business
Intelligence integrating
Oracle GL and Cognos BI
• Standardized templates
and parameters for regular
and ad hoc reports
• Redesigned data
collection process
Reduce closing process
variability, cost, and effort,
and support a scalable
operating model that was
not country-specific
• Defined and implemented
a standardized global
closing process
• Designed and
implemented a hybrid
Center of Excellence
• $2.3 million cost
reduction
• Enhanced process
efficiency by 15%
• Standardized 70% of the
closing process across
multiple countries
Leading
insurance
major
Leading
pharma
major
• 44% reduction in regular
management reports
• 18% efficiency gains
• High-end analytics
replicable in other lines of
business
• Reduced time spent
collecting data from 73%
to 26%

7. DESIGN • TRANSFORM • RUN 7© 2015 Copyright Genpact. All Rights Reserved.
Smarter processes and technology underpin intelligent
operations and optimize working capital
CFO ► Impact ► Accounts payable
Challenge Solution Impact
• Define and achieve “best
in class” AP process
standard to overcome:
• Low FPY for invoices
• High processing costs
• Low Paid on Time
percentage and discount
capture
• Implemented effective
invoice receipt
mechanism
• Optimized payment terms
against due date behavior
• Devised improved
process for repeat, low-
value purchases to boost
productivity
Leading
CPG
company
• Optimized due dates:
$28.5 million
• Rationalized payment
terms: $24.8 million
• Utility PO and invoice
terms parity: $4 million
• Harmonized AP/AR
terms: $1.4 million
• Raise e-invoicing
penetration from 55% to
95%
• Reduce costs by 20%Leading
pharma
major
• Enforced e-invoicing with
OB10 partnership and
vendor analysis
• Reduced rework and
made PO creation easier
• Created vendor portal and
encouraged use
• Saved $1 million from
productivity gains
• Reduced AP team 30%
• Enrolled 5,500 suppliers
for e-invoicing
• 300,000 e-invoicing
transactions in first year

8. DESIGN • TRANSFORM • RUN 8© 2015 Copyright Genpact. All Rights Reserved.
Specialized management of all forms of risk and compliance
CFO ► Impact ► Risk and compliance
Challenge Solution Impact
• Build a framework for
assessing and improving :
• The control environment
• Levels of compliance to
anti-corruption laws in
150+ countries where the
firm does business
• Conducted an in-depth
review of vendors in
seven high-risk countries
• Identified control gaps
• Built a robust regulatory
compliance and global
governance mechanism
Global
footwear
and sports
apparel
leader
• Effective FCPA
compliance and anti-
corruption monitoring
• Process controls for high-
risk processes
• Continuous monitoring
system for high-risk
spends
• Vendor screening
Create a more effective
internal audit (IA) team with
all the required skill sets, at
lower cost than the current
offshore team
Leading
U.S.
investment
bank
• Dedicated offshore IA team
using existing resources and
new hires
• Governance for hiring,
training, and quality
assurance
• Ongoing SME support and
as-needed resources
• Dedicated team of 20+
(core and backup)
• 20–25% greater cost
effectiveness vs. client
team
• 35–40% greater cost
effectiveness vs. on-site
team

9. DESIGN • TRANSFORM • RUN 9© 2015 Copyright Genpact. All Rights Reserved.
About Genpact
Genpact (NYSE: G) stands for “generating business impact.” We design, transform, and run intelligent business operations including those that are complex
and specific to a set of chosen industries. The result is advanced operating models that foster growth and manage cost, risk, and compliance across a range of
functions such as finance and procurement, financial services account servicing, claims management, regulatory affairs, and industrial asset optimization. Our
Smart Enterprise Processes (SEPSM) proprietary framework helps companies reimagine how they operate by integrating effective Systems of EngagementSM,
core IT, and Data-to-Action AnalyticsSM. Our hundreds of long-term clients include more than one-fourth of the Fortune Global 500. We have grown to over
67,000 people in 25 countries with key management and a corporate office in New York City. Behind our passion for process and operational excellence is the
Lean and Six Sigma heritage of a former General Electric division that has served GE businesses for more than 16 years.
For more information, visit www.genpact.com.
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© 2015 Copyright Genpact. All Rights Reserved.
Genpact Research Institute
The Genpact Research Institute is a
specialized think tank harnessing the
collective intelligence of Genpact – as
the leading business process service
provider worldwide - its ecosystem of
clients and partners, and thousands of
process operations experts. Its
mission is to advance the “art of the
possible” in our clients’ journey of
business transformation and adoption
of advanced operating models.
www.genpact.com/research-institute