SlideShare una empresa de Scribd logo
1 de 18
Descargar para leer sin conexión
Tips from
Calvin & Hobbes
on How to be a good customer
Not All Customers Are Always Right.
IN FACT, This might surprise you, but some
of them can be tyrants.
Some Make Unreasonable Requests.
Others Are Rude.
Yet Others Assume They’re Entitled.
Don’t Be Like Calvin. Here’s How You
Can Be A Good Customer…
Good Customers Respect Company Policies.
GOOD CUSTOMERS Trust support reps. they
know they’re just trying to help.
good customers remember that
support reps are people too.
GOOD CUSTOMERS try to help the
support rep solve the problem.
Good Customers Aren’t Stingy
With Compliments.
Good Customers Share The Good Times.
Oft Times, Support Reps Get Annoyed
With The Way Customers React To The
Support Process…
but the truth is…
Also, customer support makes the
universe a better place.
The End!
Now Go Be The Good Customer
And Spread Joy.
“Behind every slideshare is
a great blogpost”
How to be a good customer
http://blog.freshdesk.com/good-customer/

Más contenido relacionado

La actualidad más candente

17 Things Powerful People Say
17 Things Powerful People Say17 Things Powerful People Say
17 Things Powerful People SayGetSmarter
 
How To Get Clients & Sell Without Selling (Social Selling)
How To Get Clients & Sell Without Selling (Social Selling)How To Get Clients & Sell Without Selling (Social Selling)
How To Get Clients & Sell Without Selling (Social Selling)Jane Frankland
 
How to win on the customer experience battleground; where businesses are won ...
How to win on the customer experience battleground; where businesses are won ...How to win on the customer experience battleground; where businesses are won ...
How to win on the customer experience battleground; where businesses are won ...Noojee Contact Solutions
 
11 Things Healthy People Do Every Morning
11 Things Healthy People Do Every Morning11 Things Healthy People Do Every Morning
11 Things Healthy People Do Every MorningEason Chan
 
Habits at Work - Merci Victoria Grace, Growth, Slack - 2016 Habit Summit
Habits at Work - Merci Victoria Grace, Growth, Slack - 2016 Habit SummitHabits at Work - Merci Victoria Grace, Growth, Slack - 2016 Habit Summit
Habits at Work - Merci Victoria Grace, Growth, Slack - 2016 Habit SummitHabit Summit
 
The Great State of Design with CSS Grid Layout and Friends
The Great State of Design with CSS Grid Layout and FriendsThe Great State of Design with CSS Grid Layout and Friends
The Great State of Design with CSS Grid Layout and FriendsStacy Kvernmo
 
Work Hacks : Body Language
Work Hacks : Body LanguageWork Hacks : Body Language
Work Hacks : Body LanguageInterQuest Group
 
Inspiration session - Digital trends
Inspiration session - Digital trendsInspiration session - Digital trends
Inspiration session - Digital trendsPieter Baert
 
11 Stats You Didn’t Know About Employee Recognition
11 Stats You Didn’t Know About Employee Recognition11 Stats You Didn’t Know About Employee Recognition
11 Stats You Didn’t Know About Employee RecognitionOfficevibe
 
Making Slides that Rock and Resonate
Making Slides that Rock and ResonateMaking Slides that Rock and Resonate
Making Slides that Rock and ResonateBrian Sullivan
 
10 Things your Audience Hates About your Presentation
10 Things your Audience Hates About your Presentation10 Things your Audience Hates About your Presentation
10 Things your Audience Hates About your PresentationStinson
 
100 growth hacks 100 days | 1 to 10
100 growth hacks 100 days | 1 to 10100 growth hacks 100 days | 1 to 10
100 growth hacks 100 days | 1 to 10Robin Yjord
 
24 Design Tips from Real Designers
24 Design Tips from Real Designers24 Design Tips from Real Designers
24 Design Tips from Real DesignersEdahn Small
 
The art of inviting
The art of invitingThe art of inviting
The art of invitingdpaknayak
 
24 Ways to Outgrow and Outlearn Everyone (Including the Competition)
24 Ways to Outgrow and Outlearn Everyone (Including the Competition)24 Ways to Outgrow and Outlearn Everyone (Including the Competition)
24 Ways to Outgrow and Outlearn Everyone (Including the Competition)Étienne Garbugli
 
Mlm Network Marketing- The Fastest Way to Get Leads & Grow MLM
Mlm Network Marketing- The Fastest Way to Get Leads & Grow MLMMlm Network Marketing- The Fastest Way to Get Leads & Grow MLM
Mlm Network Marketing- The Fastest Way to Get Leads & Grow MLMmattschrader1000
 
Some tips on selling from Ogilvy
Some tips on selling from OgilvySome tips on selling from Ogilvy
Some tips on selling from OgilvyOgilvyOne Worldwide
 
Be a social CEO. Share your stories on Linkedin.
Be a social CEO. Share your stories on Linkedin.Be a social CEO. Share your stories on Linkedin.
Be a social CEO. Share your stories on Linkedin.Slides That Rock
 
11 Scary Statistics About Stress At Work
11 Scary Statistics About Stress At Work11 Scary Statistics About Stress At Work
11 Scary Statistics About Stress At WorkOfficevibe
 

La actualidad más candente (20)

17 Things Powerful People Say
17 Things Powerful People Say17 Things Powerful People Say
17 Things Powerful People Say
 
How To Get Clients & Sell Without Selling (Social Selling)
How To Get Clients & Sell Without Selling (Social Selling)How To Get Clients & Sell Without Selling (Social Selling)
How To Get Clients & Sell Without Selling (Social Selling)
 
How to win on the customer experience battleground; where businesses are won ...
How to win on the customer experience battleground; where businesses are won ...How to win on the customer experience battleground; where businesses are won ...
How to win on the customer experience battleground; where businesses are won ...
 
11 Things Healthy People Do Every Morning
11 Things Healthy People Do Every Morning11 Things Healthy People Do Every Morning
11 Things Healthy People Do Every Morning
 
Habits at Work - Merci Victoria Grace, Growth, Slack - 2016 Habit Summit
Habits at Work - Merci Victoria Grace, Growth, Slack - 2016 Habit SummitHabits at Work - Merci Victoria Grace, Growth, Slack - 2016 Habit Summit
Habits at Work - Merci Victoria Grace, Growth, Slack - 2016 Habit Summit
 
The Great State of Design with CSS Grid Layout and Friends
The Great State of Design with CSS Grid Layout and FriendsThe Great State of Design with CSS Grid Layout and Friends
The Great State of Design with CSS Grid Layout and Friends
 
Work Hacks : Body Language
Work Hacks : Body LanguageWork Hacks : Body Language
Work Hacks : Body Language
 
Inspiration session - Digital trends
Inspiration session - Digital trendsInspiration session - Digital trends
Inspiration session - Digital trends
 
11 Stats You Didn’t Know About Employee Recognition
11 Stats You Didn’t Know About Employee Recognition11 Stats You Didn’t Know About Employee Recognition
11 Stats You Didn’t Know About Employee Recognition
 
Making Slides that Rock and Resonate
Making Slides that Rock and ResonateMaking Slides that Rock and Resonate
Making Slides that Rock and Resonate
 
10 Things your Audience Hates About your Presentation
10 Things your Audience Hates About your Presentation10 Things your Audience Hates About your Presentation
10 Things your Audience Hates About your Presentation
 
100 growth hacks 100 days | 1 to 10
100 growth hacks 100 days | 1 to 10100 growth hacks 100 days | 1 to 10
100 growth hacks 100 days | 1 to 10
 
24 Design Tips from Real Designers
24 Design Tips from Real Designers24 Design Tips from Real Designers
24 Design Tips from Real Designers
 
The Hierarchy of Engagement
The Hierarchy of EngagementThe Hierarchy of Engagement
The Hierarchy of Engagement
 
The art of inviting
The art of invitingThe art of inviting
The art of inviting
 
24 Ways to Outgrow and Outlearn Everyone (Including the Competition)
24 Ways to Outgrow and Outlearn Everyone (Including the Competition)24 Ways to Outgrow and Outlearn Everyone (Including the Competition)
24 Ways to Outgrow and Outlearn Everyone (Including the Competition)
 
Mlm Network Marketing- The Fastest Way to Get Leads & Grow MLM
Mlm Network Marketing- The Fastest Way to Get Leads & Grow MLMMlm Network Marketing- The Fastest Way to Get Leads & Grow MLM
Mlm Network Marketing- The Fastest Way to Get Leads & Grow MLM
 
Some tips on selling from Ogilvy
Some tips on selling from OgilvySome tips on selling from Ogilvy
Some tips on selling from Ogilvy
 
Be a social CEO. Share your stories on Linkedin.
Be a social CEO. Share your stories on Linkedin.Be a social CEO. Share your stories on Linkedin.
Be a social CEO. Share your stories on Linkedin.
 
11 Scary Statistics About Stress At Work
11 Scary Statistics About Stress At Work11 Scary Statistics About Stress At Work
11 Scary Statistics About Stress At Work
 

Destacado

How NOT to Run Your Company – Lessons Learned
How NOT to Run Your Company – Lessons LearnedHow NOT to Run Your Company – Lessons Learned
How NOT to Run Your Company – Lessons LearnedWeekdone.com
 
10 Color Banner Design Inspiration
10 Color Banner Design Inspiration10 Color Banner Design Inspiration
10 Color Banner Design InspirationBannersnack
 
Lightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika Aldaba
Lightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika AldabaLightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika Aldaba
Lightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika Aldabaux singapore
 
Clickbait: A Guide To Writing Un-Ignorable Headlines
Clickbait: A Guide To Writing Un-Ignorable HeadlinesClickbait: A Guide To Writing Un-Ignorable Headlines
Clickbait: A Guide To Writing Un-Ignorable HeadlinesVenngage
 
How a Strong Brand Boosts B2B Demand
How a Strong Brand Boosts B2B DemandHow a Strong Brand Boosts B2B Demand
How a Strong Brand Boosts B2B DemandGYK Antler
 
10 Engagement Lessons Learned From 1 Million Survey Answers
10 Engagement Lessons Learned From 1 Million Survey Answers10 Engagement Lessons Learned From 1 Million Survey Answers
10 Engagement Lessons Learned From 1 Million Survey AnswersD B
 
Prototyping is an attitude
Prototyping is an attitudePrototyping is an attitude
Prototyping is an attitudeWith Company
 
Get Featured: So You Want to be on the Front Page of SlideShare?
Get Featured: So You Want to be on the Front Page of SlideShare?Get Featured: So You Want to be on the Front Page of SlideShare?
Get Featured: So You Want to be on the Front Page of SlideShare?Venngage
 
Learn BEM: CSS Naming Convention
Learn BEM: CSS Naming ConventionLearn BEM: CSS Naming Convention
Learn BEM: CSS Naming ConventionIn a Rocket
 
500 Demo Day Batch 19: Gluwa
500 Demo Day Batch 19: Gluwa500 Demo Day Batch 19: Gluwa
500 Demo Day Batch 19: Gluwa500 Startups
 
Dispatches From The New Economy: The Five Faces Of The On-Demand Economy
Dispatches From The New Economy: The Five Faces Of The On-Demand EconomyDispatches From The New Economy: The Five Faces Of The On-Demand Economy
Dispatches From The New Economy: The Five Faces Of The On-Demand EconomyIntuit Inc.
 
38 Employee Engagement Ideas Your Team Will Love
38 Employee Engagement Ideas Your Team Will Love38 Employee Engagement Ideas Your Team Will Love
38 Employee Engagement Ideas Your Team Will LoveElodie A.
 
Designing Teams for Emerging Challenges
Designing Teams for Emerging ChallengesDesigning Teams for Emerging Challenges
Designing Teams for Emerging ChallengesAaron Irizarry
 
The Sketchnote Mini-Workshop
The Sketchnote Mini-WorkshopThe Sketchnote Mini-Workshop
The Sketchnote Mini-WorkshopMike Rohde
 
Top Productivity Working Hacks by Jan Rezab
Top Productivity Working Hacks by Jan RezabTop Productivity Working Hacks by Jan Rezab
Top Productivity Working Hacks by Jan RezabJan Rezab
 
Fight for Yourself: How to Sell Your Ideas and Crush Presentations
Fight for Yourself: How to Sell Your Ideas and Crush PresentationsFight for Yourself: How to Sell Your Ideas and Crush Presentations
Fight for Yourself: How to Sell Your Ideas and Crush PresentationsDigital Surgeons
 
10 Best Practices of a Best Company to Work For
10 Best Practices of a Best Company to Work For10 Best Practices of a Best Company to Work For
10 Best Practices of a Best Company to Work ForO.C. Tanner
 
How to Land that First Customer
How to Land that First CustomerHow to Land that First Customer
How to Land that First CustomerFloown
 
Mobile Is Eating the World (2016)
Mobile Is Eating the World (2016)Mobile Is Eating the World (2016)
Mobile Is Eating the World (2016)a16z
 

Destacado (20)

How NOT to Run Your Company – Lessons Learned
How NOT to Run Your Company – Lessons LearnedHow NOT to Run Your Company – Lessons Learned
How NOT to Run Your Company – Lessons Learned
 
10 Color Banner Design Inspiration
10 Color Banner Design Inspiration10 Color Banner Design Inspiration
10 Color Banner Design Inspiration
 
Lightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika Aldaba
Lightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika AldabaLightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika Aldaba
Lightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika Aldaba
 
Clickbait: A Guide To Writing Un-Ignorable Headlines
Clickbait: A Guide To Writing Un-Ignorable HeadlinesClickbait: A Guide To Writing Un-Ignorable Headlines
Clickbait: A Guide To Writing Un-Ignorable Headlines
 
How a Strong Brand Boosts B2B Demand
How a Strong Brand Boosts B2B DemandHow a Strong Brand Boosts B2B Demand
How a Strong Brand Boosts B2B Demand
 
10 Engagement Lessons Learned From 1 Million Survey Answers
10 Engagement Lessons Learned From 1 Million Survey Answers10 Engagement Lessons Learned From 1 Million Survey Answers
10 Engagement Lessons Learned From 1 Million Survey Answers
 
Prototyping is an attitude
Prototyping is an attitudePrototyping is an attitude
Prototyping is an attitude
 
Get Featured: So You Want to be on the Front Page of SlideShare?
Get Featured: So You Want to be on the Front Page of SlideShare?Get Featured: So You Want to be on the Front Page of SlideShare?
Get Featured: So You Want to be on the Front Page of SlideShare?
 
Learn BEM: CSS Naming Convention
Learn BEM: CSS Naming ConventionLearn BEM: CSS Naming Convention
Learn BEM: CSS Naming Convention
 
500 Demo Day Batch 19: Gluwa
500 Demo Day Batch 19: Gluwa500 Demo Day Batch 19: Gluwa
500 Demo Day Batch 19: Gluwa
 
Dispatches From The New Economy: The Five Faces Of The On-Demand Economy
Dispatches From The New Economy: The Five Faces Of The On-Demand EconomyDispatches From The New Economy: The Five Faces Of The On-Demand Economy
Dispatches From The New Economy: The Five Faces Of The On-Demand Economy
 
38 Employee Engagement Ideas Your Team Will Love
38 Employee Engagement Ideas Your Team Will Love38 Employee Engagement Ideas Your Team Will Love
38 Employee Engagement Ideas Your Team Will Love
 
Designing Teams for Emerging Challenges
Designing Teams for Emerging ChallengesDesigning Teams for Emerging Challenges
Designing Teams for Emerging Challenges
 
The Sketchnote Mini-Workshop
The Sketchnote Mini-WorkshopThe Sketchnote Mini-Workshop
The Sketchnote Mini-Workshop
 
Top Productivity Working Hacks by Jan Rezab
Top Productivity Working Hacks by Jan RezabTop Productivity Working Hacks by Jan Rezab
Top Productivity Working Hacks by Jan Rezab
 
Fight for Yourself: How to Sell Your Ideas and Crush Presentations
Fight for Yourself: How to Sell Your Ideas and Crush PresentationsFight for Yourself: How to Sell Your Ideas and Crush Presentations
Fight for Yourself: How to Sell Your Ideas and Crush Presentations
 
10 Best Practices of a Best Company to Work For
10 Best Practices of a Best Company to Work For10 Best Practices of a Best Company to Work For
10 Best Practices of a Best Company to Work For
 
How to Land that First Customer
How to Land that First CustomerHow to Land that First Customer
How to Land that First Customer
 
Mobile Is Eating the World (2016)
Mobile Is Eating the World (2016)Mobile Is Eating the World (2016)
Mobile Is Eating the World (2016)
 
Towards Greatness
Towards GreatnessTowards Greatness
Towards Greatness
 

Similar a Tips from Calvin and Hobbes on how to be a good customer

Care More and Close More
Care More and Close MoreCare More and Close More
Care More and Close MoreBryan Daly
 
Customer service level two
Customer service level twoCustomer service level two
Customer service level twoAmit Sharma
 
happy_work_place.ppt
happy_work_place.ppthappy_work_place.ppt
happy_work_place.pptdrjeetasarkar
 
Lessons to learn from fast food employees
Lessons to learn from fast food employeesLessons to learn from fast food employees
Lessons to learn from fast food employeesAAyuja, Inc.
 
How to be Superstar in Sales
How to be Superstar in SalesHow to be Superstar in Sales
How to be Superstar in Salesapscom solutions
 
customerservicetraining_101_PRESENTATION 2017_for employees
customerservicetraining_101_PRESENTATION 2017_for employeescustomerservicetraining_101_PRESENTATION 2017_for employees
customerservicetraining_101_PRESENTATION 2017_for employeesErnie Casas
 
Effective customer service powerpoint Designed by Deanna Senica
Effective customer service powerpoint Designed by Deanna SenicaEffective customer service powerpoint Designed by Deanna Senica
Effective customer service powerpoint Designed by Deanna SenicaDeanna Senica
 
Coffee is for Closers
Coffee is for ClosersCoffee is for Closers
Coffee is for ClosersBryan Daly
 
Customer complaints are important
Customer complaints are importantCustomer complaints are important
Customer complaints are importantPatt Timlin
 
Top 10 business development quotes
Top 10 business development quotesTop 10 business development quotes
Top 10 business development quotesmattdyson89
 
Want to improve the Customer Experience in your restaurant, hospitality or re...
Want to improve the Customer Experience in your restaurant, hospitality or re...Want to improve the Customer Experience in your restaurant, hospitality or re...
Want to improve the Customer Experience in your restaurant, hospitality or re...Larry Hodes
 
How to give Good customer Service
 How to give Good customer Service  How to give Good customer Service
How to give Good customer Service AakashNarwal
 
Get over yourself by tom batchelder
Get over yourself   by tom batchelderGet over yourself   by tom batchelder
Get over yourself by tom batchelderTom Batchelder
 
Customer care :customer service
Customer care :customer serviceCustomer care :customer service
Customer care :customer serviceMakhluk Hasan
 

Similar a Tips from Calvin and Hobbes on how to be a good customer (20)

Care More and Close More
Care More and Close MoreCare More and Close More
Care More and Close More
 
Customer service level two
Customer service level twoCustomer service level two
Customer service level two
 
happy_work_place.ppt
happy_work_place.ppthappy_work_place.ppt
happy_work_place.ppt
 
PMBBC Webinar August 2016
PMBBC Webinar August 2016PMBBC Webinar August 2016
PMBBC Webinar August 2016
 
Lessons to learn from fast food employees
Lessons to learn from fast food employeesLessons to learn from fast food employees
Lessons to learn from fast food employees
 
How to be Superstar in Sales
How to be Superstar in SalesHow to be Superstar in Sales
How to be Superstar in Sales
 
Festival Foods - A Foundation for Success
Festival Foods - A Foundation for SuccessFestival Foods - A Foundation for Success
Festival Foods - A Foundation for Success
 
customerservicetraining_101_PRESENTATION 2017_for employees
customerservicetraining_101_PRESENTATION 2017_for employeescustomerservicetraining_101_PRESENTATION 2017_for employees
customerservicetraining_101_PRESENTATION 2017_for employees
 
Effective customer service powerpoint Designed by Deanna Senica
Effective customer service powerpoint Designed by Deanna SenicaEffective customer service powerpoint Designed by Deanna Senica
Effective customer service powerpoint Designed by Deanna Senica
 
Coffee is for Closers
Coffee is for ClosersCoffee is for Closers
Coffee is for Closers
 
Coffeeisforclosers 151227001732-1
Coffeeisforclosers 151227001732-1Coffeeisforclosers 151227001732-1
Coffeeisforclosers 151227001732-1
 
Customer complaints are important
Customer complaints are importantCustomer complaints are important
Customer complaints are important
 
How To Attract & Wow Customers/clients
How To Attract & Wow Customers/clientsHow To Attract & Wow Customers/clients
How To Attract & Wow Customers/clients
 
Top 10 business development quotes
Top 10 business development quotesTop 10 business development quotes
Top 10 business development quotes
 
Want to improve the Customer Experience in your restaurant, hospitality or re...
Want to improve the Customer Experience in your restaurant, hospitality or re...Want to improve the Customer Experience in your restaurant, hospitality or re...
Want to improve the Customer Experience in your restaurant, hospitality or re...
 
How to give Good customer Service
 How to give Good customer Service  How to give Good customer Service
How to give Good customer Service
 
Get over yourself by tom batchelder
Get over yourself   by tom batchelderGet over yourself   by tom batchelder
Get over yourself by tom batchelder
 
Customer care :customer service
Customer care :customer serviceCustomer care :customer service
Customer care :customer service
 
Customer Satisfaction
Customer SatisfactionCustomer Satisfaction
Customer Satisfaction
 
Sales
SalesSales
Sales
 

Más de Freshdesk Inc.

Competencies of an ideal customer support agent
Competencies of an ideal customer support agentCompetencies of an ideal customer support agent
Competencies of an ideal customer support agentFreshdesk Inc.
 
The 7 types of customer support agents
The 7 types of customer support agentsThe 7 types of customer support agents
The 7 types of customer support agentsFreshdesk Inc.
 
The AI Dilemma - Bridging the Gap between Experimentation and Customer Expect...
The AI Dilemma - Bridging the Gap between Experimentation and Customer Expect...The AI Dilemma - Bridging the Gap between Experimentation and Customer Expect...
The AI Dilemma - Bridging the Gap between Experimentation and Customer Expect...Freshdesk Inc.
 
Is your support team ready for the Thanksgiving Shopping Weekend?
Is your support team ready for the Thanksgiving Shopping Weekend?Is your support team ready for the Thanksgiving Shopping Weekend?
Is your support team ready for the Thanksgiving Shopping Weekend?Freshdesk Inc.
 
Five tips for writing perfect tech support emails
Five tips for writing perfect tech support emailsFive tips for writing perfect tech support emails
Five tips for writing perfect tech support emailsFreshdesk Inc.
 
Optimizing your customer support this holiday season.
Optimizing your customer support this holiday season. Optimizing your customer support this holiday season.
Optimizing your customer support this holiday season. Freshdesk Inc.
 
How To Deal With Angry Customers Without Losing Your Cool
How To Deal With Angry Customers Without Losing Your CoolHow To Deal With Angry Customers Without Losing Your Cool
How To Deal With Angry Customers Without Losing Your CoolFreshdesk Inc.
 
12 things Disney and Pixar teach us about customer support.
12 things Disney and Pixar teach us about customer support.12 things Disney and Pixar teach us about customer support.
12 things Disney and Pixar teach us about customer support.Freshdesk Inc.
 
How to write awesome emails that customers love
How to write awesome emails that customers loveHow to write awesome emails that customers love
How to write awesome emails that customers loveFreshdesk Inc.
 
7 Ways To Train Yourself To Be The Next Awesome Support Rep
7 Ways To Train Yourself To Be The Next Awesome Support Rep7 Ways To Train Yourself To Be The Next Awesome Support Rep
7 Ways To Train Yourself To Be The Next Awesome Support RepFreshdesk Inc.
 
Gmail for customer support
Gmail for customer supportGmail for customer support
Gmail for customer supportFreshdesk Inc.
 
How to not sound like a robot in your email notifications
How to not sound like a robot in your email notificationsHow to not sound like a robot in your email notifications
How to not sound like a robot in your email notificationsFreshdesk Inc.
 
Guide to writing a perfect knowledge base article
Guide to writing a perfect knowledge base articleGuide to writing a perfect knowledge base article
Guide to writing a perfect knowledge base articleFreshdesk Inc.
 
How To Lose A Customer In 10 Minutes
How To Lose A Customer In 10 MinutesHow To Lose A Customer In 10 Minutes
How To Lose A Customer In 10 MinutesFreshdesk Inc.
 
When your favorite characters become support agents
When your favorite characters become support agentsWhen your favorite characters become support agents
When your favorite characters become support agentsFreshdesk Inc.
 
5 ways to improve Twitter support
5 ways to improve Twitter support5 ways to improve Twitter support
5 ways to improve Twitter supportFreshdesk Inc.
 
How We Scaled Freshdesk To Take 65M Requests/week
How We Scaled Freshdesk To Take 65M Requests/weekHow We Scaled Freshdesk To Take 65M Requests/week
How We Scaled Freshdesk To Take 65M Requests/weekFreshdesk Inc.
 
Social Support With Freshdesk
Social Support With FreshdeskSocial Support With Freshdesk
Social Support With FreshdeskFreshdesk Inc.
 
Dealing with stupid requests*
Dealing with stupid requests*Dealing with stupid requests*
Dealing with stupid requests*Freshdesk Inc.
 

Más de Freshdesk Inc. (20)

Competencies of an ideal customer support agent
Competencies of an ideal customer support agentCompetencies of an ideal customer support agent
Competencies of an ideal customer support agent
 
The 7 types of customer support agents
The 7 types of customer support agentsThe 7 types of customer support agents
The 7 types of customer support agents
 
The AI Dilemma - Bridging the Gap between Experimentation and Customer Expect...
The AI Dilemma - Bridging the Gap between Experimentation and Customer Expect...The AI Dilemma - Bridging the Gap between Experimentation and Customer Expect...
The AI Dilemma - Bridging the Gap between Experimentation and Customer Expect...
 
Is your support team ready for the Thanksgiving Shopping Weekend?
Is your support team ready for the Thanksgiving Shopping Weekend?Is your support team ready for the Thanksgiving Shopping Weekend?
Is your support team ready for the Thanksgiving Shopping Weekend?
 
Five tips for writing perfect tech support emails
Five tips for writing perfect tech support emailsFive tips for writing perfect tech support emails
Five tips for writing perfect tech support emails
 
Optimizing your customer support this holiday season.
Optimizing your customer support this holiday season. Optimizing your customer support this holiday season.
Optimizing your customer support this holiday season.
 
How To Deal With Angry Customers Without Losing Your Cool
How To Deal With Angry Customers Without Losing Your CoolHow To Deal With Angry Customers Without Losing Your Cool
How To Deal With Angry Customers Without Losing Your Cool
 
12 things Disney and Pixar teach us about customer support.
12 things Disney and Pixar teach us about customer support.12 things Disney and Pixar teach us about customer support.
12 things Disney and Pixar teach us about customer support.
 
Mobihelp Overview
Mobihelp OverviewMobihelp Overview
Mobihelp Overview
 
How to write awesome emails that customers love
How to write awesome emails that customers loveHow to write awesome emails that customers love
How to write awesome emails that customers love
 
7 Ways To Train Yourself To Be The Next Awesome Support Rep
7 Ways To Train Yourself To Be The Next Awesome Support Rep7 Ways To Train Yourself To Be The Next Awesome Support Rep
7 Ways To Train Yourself To Be The Next Awesome Support Rep
 
Gmail for customer support
Gmail for customer supportGmail for customer support
Gmail for customer support
 
How to not sound like a robot in your email notifications
How to not sound like a robot in your email notificationsHow to not sound like a robot in your email notifications
How to not sound like a robot in your email notifications
 
Guide to writing a perfect knowledge base article
Guide to writing a perfect knowledge base articleGuide to writing a perfect knowledge base article
Guide to writing a perfect knowledge base article
 
How To Lose A Customer In 10 Minutes
How To Lose A Customer In 10 MinutesHow To Lose A Customer In 10 Minutes
How To Lose A Customer In 10 Minutes
 
When your favorite characters become support agents
When your favorite characters become support agentsWhen your favorite characters become support agents
When your favorite characters become support agents
 
5 ways to improve Twitter support
5 ways to improve Twitter support5 ways to improve Twitter support
5 ways to improve Twitter support
 
How We Scaled Freshdesk To Take 65M Requests/week
How We Scaled Freshdesk To Take 65M Requests/weekHow We Scaled Freshdesk To Take 65M Requests/week
How We Scaled Freshdesk To Take 65M Requests/week
 
Social Support With Freshdesk
Social Support With FreshdeskSocial Support With Freshdesk
Social Support With Freshdesk
 
Dealing with stupid requests*
Dealing with stupid requests*Dealing with stupid requests*
Dealing with stupid requests*
 

Último

Onemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
Onemonitar Android Spy App Features: Explore Advanced Monitoring CapabilitiesOnemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
Onemonitar Android Spy App Features: Explore Advanced Monitoring CapabilitiesOne Monitar
 
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...SOFTTECHHUB
 
Data Analytics Strategy Toolkit and Templates
Data Analytics Strategy Toolkit and TemplatesData Analytics Strategy Toolkit and Templates
Data Analytics Strategy Toolkit and TemplatesAurelien Domont, MBA
 
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...Operational Excellence Consulting
 
Welding Electrode Making Machine By Deccan Dynamics
Welding Electrode Making Machine By Deccan DynamicsWelding Electrode Making Machine By Deccan Dynamics
Welding Electrode Making Machine By Deccan DynamicsIndiaMART InterMESH Limited
 
Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...
Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...
Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...Aggregage
 
EUDR Info Meeting Ethiopian coffee exporters
EUDR Info Meeting Ethiopian coffee exportersEUDR Info Meeting Ethiopian coffee exporters
EUDR Info Meeting Ethiopian coffee exportersPeter Horsten
 
Appkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptxAppkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptxappkodes
 
Excvation Safety for safety officers reference
Excvation Safety for safety officers referenceExcvation Safety for safety officers reference
Excvation Safety for safety officers referencessuser2c065e
 
20200128 Ethical by Design - Whitepaper.pdf
20200128 Ethical by Design - Whitepaper.pdf20200128 Ethical by Design - Whitepaper.pdf
20200128 Ethical by Design - Whitepaper.pdfChris Skinner
 
1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdfShaun Heinrichs
 
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdfGUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdfDanny Diep To
 
Neha Jhalani Hiranandani: A Guide to Her Life and Career
Neha Jhalani Hiranandani: A Guide to Her Life and CareerNeha Jhalani Hiranandani: A Guide to Her Life and Career
Neha Jhalani Hiranandani: A Guide to Her Life and Careerr98588472
 
Technical Leaders - Working with the Management Team
Technical Leaders - Working with the Management TeamTechnical Leaders - Working with the Management Team
Technical Leaders - Working with the Management TeamArik Fletcher
 
Planetary and Vedic Yagyas Bring Positive Impacts in Life
Planetary and Vedic Yagyas Bring Positive Impacts in LifePlanetary and Vedic Yagyas Bring Positive Impacts in Life
Planetary and Vedic Yagyas Bring Positive Impacts in LifeBhavana Pujan Kendra
 
Cyber Security Training in Office Environment
Cyber Security Training in Office EnvironmentCyber Security Training in Office Environment
Cyber Security Training in Office Environmentelijahj01012
 
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...ssuserf63bd7
 
14680-51-4.pdf Good quality CAS Good quality CAS
14680-51-4.pdf  Good  quality CAS Good  quality CAS14680-51-4.pdf  Good  quality CAS Good  quality CAS
14680-51-4.pdf Good quality CAS Good quality CAScathy664059
 
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdftrending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdfMintel Group
 
How to Conduct a Service Gap Analysis for Your Business
How to Conduct a Service Gap Analysis for Your BusinessHow to Conduct a Service Gap Analysis for Your Business
How to Conduct a Service Gap Analysis for Your BusinessHelp Desk Migration
 

Último (20)

Onemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
Onemonitar Android Spy App Features: Explore Advanced Monitoring CapabilitiesOnemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
Onemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
 
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
 
Data Analytics Strategy Toolkit and Templates
Data Analytics Strategy Toolkit and TemplatesData Analytics Strategy Toolkit and Templates
Data Analytics Strategy Toolkit and Templates
 
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
 
Welding Electrode Making Machine By Deccan Dynamics
Welding Electrode Making Machine By Deccan DynamicsWelding Electrode Making Machine By Deccan Dynamics
Welding Electrode Making Machine By Deccan Dynamics
 
Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...
Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...
Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...
 
EUDR Info Meeting Ethiopian coffee exporters
EUDR Info Meeting Ethiopian coffee exportersEUDR Info Meeting Ethiopian coffee exporters
EUDR Info Meeting Ethiopian coffee exporters
 
Appkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptxAppkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptx
 
Excvation Safety for safety officers reference
Excvation Safety for safety officers referenceExcvation Safety for safety officers reference
Excvation Safety for safety officers reference
 
20200128 Ethical by Design - Whitepaper.pdf
20200128 Ethical by Design - Whitepaper.pdf20200128 Ethical by Design - Whitepaper.pdf
20200128 Ethical by Design - Whitepaper.pdf
 
1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf
 
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdfGUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
 
Neha Jhalani Hiranandani: A Guide to Her Life and Career
Neha Jhalani Hiranandani: A Guide to Her Life and CareerNeha Jhalani Hiranandani: A Guide to Her Life and Career
Neha Jhalani Hiranandani: A Guide to Her Life and Career
 
Technical Leaders - Working with the Management Team
Technical Leaders - Working with the Management TeamTechnical Leaders - Working with the Management Team
Technical Leaders - Working with the Management Team
 
Planetary and Vedic Yagyas Bring Positive Impacts in Life
Planetary and Vedic Yagyas Bring Positive Impacts in LifePlanetary and Vedic Yagyas Bring Positive Impacts in Life
Planetary and Vedic Yagyas Bring Positive Impacts in Life
 
Cyber Security Training in Office Environment
Cyber Security Training in Office EnvironmentCyber Security Training in Office Environment
Cyber Security Training in Office Environment
 
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
 
14680-51-4.pdf Good quality CAS Good quality CAS
14680-51-4.pdf  Good  quality CAS Good  quality CAS14680-51-4.pdf  Good  quality CAS Good  quality CAS
14680-51-4.pdf Good quality CAS Good quality CAS
 
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdftrending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
 
How to Conduct a Service Gap Analysis for Your Business
How to Conduct a Service Gap Analysis for Your BusinessHow to Conduct a Service Gap Analysis for Your Business
How to Conduct a Service Gap Analysis for Your Business
 

Tips from Calvin and Hobbes on how to be a good customer