This survey was conducted in 2006 in order to map the leadership style and practise of Baltic top managers

1. Baltic Leadership Survey Baltic Leadership Survey August 2006

3. the year 2006 has been quite successful in the Baltics managers evaluations of the success of their organisation in 2006

4. Latvian and Lithuanian managers attribute the success a bit more to themselves How much does the success of the organisation depend on the manager's decisions and actions?

5. motivation motivation

10. planning and directing planning and directing

11. overall, budgets are planned a bit more specificly than activities Planning – how specifically things are planned? Budget, financies Activities

12. a vision of activities extends longer than the specific budget Planning – for how long are things planned? Budget, financies Activities

13. the plans are not cast in stone in any of the Baltic countries How precisely do you adhere to the yearly plans and budgets?

14. goals are set in cooperation and action plans can be prepared rather independently How do you act when preparing and executing action plans? Are the proposals for your subordinates’ goals usually made … A. Your subordinates have a large degree of freedom to act B. You give them quite specific action plans and check execution

15. Lithuanian managers strive for the highest goals A. Knowingly high goals B. Knowingly conservatively How high do you usually set the goals for your organisation?

16. other important principles in planning What else is important in planning? (%, Baltic total) taking advantage of the experiences of others, learning from them recreational, team building activities setting high goals can't say other using intuition orientation towards development, innovation, creativity implementation of bonus systems being conservative, considering budgets and other restraints dividing goals up between divisions & people, assigning spesific tasks focusing on the end result importance of feedback and tracking implementation planning from bottom up, including people and getting their commitment reacting to environmental changes, flexibility to adopt plans description of planning measures, periods, management systems

17. appraisal and development discussions are common tools of management Appraisal and development discussions are conducted with …

18. financial measures are tracked monthly in most organisations Frequency of tracking different performance measures Achieving strategic goals Customer satisfaction (surveys, feedback) Financial measures (budget, growth, profit)

19. fulfilling action plans and other performance measures are tracked most frequently Frequency of tracking different performance measures Other performance measures (quality, product lines) Fulfilling action plans

20. including people in decision making and action planning is practiced by the majority of Baltic top managers Which of the following is closest to how you give directions to your direct subordinates?

21. motivating and involving people is the most important challenge in planning, giving directions and controlling What is most challenging in planning, giving direction and controlling? (%, Baltic total) Persuading the owners, government institutions in the plans Working out optimal processes, smooth work organisation Other Don't know, unanswered Achieving good cooperation Lack of resources, incl the right people Setting the right (ambitious and achievable) goals Predicting the changes in the environment, responding to these Lack of time Executing the plans consistently Achieving the goals set, achieving good results Control, tracking performance measures Motivating and including people, achieving their enthusiastic input

23. efficiency efficiency

24. Lithuanian managers are more efficiency driven Latvian managers have other priorities A. Getting more efficient is one of the most important goals for our organisation Attitude towards the importance of efficiency B. At the moment other goals (innovation, growth) are more important

29. re-energizing re-energizing

30. top managers work on average 47 hours a week and take a 3 week vacation How much time have you taken off for vacation in the last couple of years? (%) How many hours do you work on average in a week? (%)