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EUROSTAR
2017
WHY WE NEED
DIVERSITY IN TESTING
• RASA BONYADLOU
• MATTHIAS RASKING
In this webinar we will share some of our own
experiences why diversity matters, give insights into
how Accenture as a global firm is promoting diversity
and how we are in the process of changing our
attitudes and processes to make all of this
sustainable.
ABSTRACT
Copyright © 2017 Accenture. All rights reserved. 2
INTRODUCTION
Copyright © 2017 Accenture. All rights reserved.
Matthias Rasking
• Principal Director within Accenture’s Advanced
Technology & Architecture practice
• Experiences: Certified expert in the area of Software
and Service Delivery processes and frameworks,
holding ITIL, TMMi and CMMI certifications.
• Accenture Europe Test Capability/Test automation
Lead
Rasa Bonyadlou
• Test Engineering Manager within Accenture’s Advanced
Technology & Architecture practice
• Experiences: 14+ years experiences with test
management
• Focus areas: test management, process improvement,
agile test,
• Test Capability Lead Accenture Denmark
3
• Diversity & Inclusion
• Why Inclusion & Diversity Is Important
• Where Are We Today?
• What Makes Us Different And Yet Similar
• Increase QA Team’s Diversity
• Testing Is Changing
• We Need Diverse Set’s Of Skils For Test
TABLE OF CONTENT
Copyright © 2017 Accenture. All rights reserved. 4
DIVERSITY & INCLUSION
Copyright © 2017 Accenture. All rights reserved. 5
FOCUSING ON INCLUSION & DIVERSITY IS A
BUSINESS IMPERATIVE, IN SEVERAL
DIMENSIONS
Copyright © 2017 Accenture. All rights reserved.
Employee
PERCEPTIONS &
EXPECTATIONS
ATTRACTING &
RETAINING BEST
TALENT
CREATING HIGH
PERFORMING TEAMS
• Heterogeneous teams solve
complex tasks better and are more
creative than homogeneous teams.
• Out-innovate and out-perform
others
• Greater diversity leads to financial
growth
• Our people expect it
• Companies that embrace diversity
and are competent at inclusion
enhance customer loyalty
• We want to mirror diversity in
society
• It is our core values - who we are
• Employees who are engaged are more
productive
• Being aware of our various cultural
influences helps us to be more
inclusive
6
Copyright © 2017 Accenture. All rights reserved.
WE TAKE A WIDE VIEW OF INCLUSION
AND DIVERSITY
Persons with disabilitiesEthnic diversity
Lesbian, gay, bisexual
and transgender
Cross-cultural diversity
Women
7
Copyright © 2017 Accenture. All rights reserved.
WE ARE COMMITTED TO A GENDER BALANCE OF
50:50 BY 2025
8
Copyright © 2017 Accenture. All rights reserved.
150 K+ Women at Accenture nearly 40% of
workplace
40% Women new hires goal surpassed in
2016
30% Promotions to managing director
last year were women
25% Women managing directors world
wide by 2020
EuroSTAR Between 25% and 35%
WHERE ARE WE TODAY
9
NETWORKS
WOMEN NETWORK
FLEXI WORKING
CULTURAL AWARENESS NETWORK
RECRUITMENT
FEMALE INTERVIEWERS
CV SCREENING
FEMALE EVENTS
SOURCING
ALL GIRLS SCHOOLS
NEW GRAD COURSES
CAREER CHANGES
MARKETING
DIVERSITY WORKSHOPS
JOB ADVERTS
LOCAL MEDIA
PROMOTIONS
EVENTS
FEMALE FACTS
FEMALE SPEAKERS
ACTIONSKEY THEMES
Copyright © 2017 Accenture. All rights reserved. 10
FEW KEY ACTIONS FOR REACHING
OUR TARGET
Copyright © 2017 Accenture All rights reserved. 11
WHAT MAKES US DIFFERENT AND YET
SIMILAR
Geographic
Time zone
Cultural
Local Practices
People First
Technology
Structure
Process/Policy
RESPECT FOR THE INDIVIDUAL IN ACTION:
• Respecting Individuals and Individual Choices
• Promoting Non-discrimination
• Inclusion & Diversity Initiatives
AS AN EXAMPLE.. OUR ONBOARDING
PROCESS
Copyright © 2017 Accenture. All rights reserved. 12
WHY DIVERSITY IN TESTING
MATTERS?
Increase QA team’s diversity :
Critical thinking
Skilled tester is able to
see the larger context of a
feature while at the same
time seeing the pieces
that comprise it
Creativity
It takes creativity to figure
out how to test a feature,
what is the right data to
use, how many different
paths do you need to
traverse to cover all the
scenarios
Diverse testers better
understand diverse
end users
Each of us processing
information in different
ways
Communication
Critical path of
commination for a tester
Copyright © 2017 Accenture. All rights reserved. 13
TESTING IS CHANGING: BUSINESSES ARE
CHALLENGED TO COPE WITH THE SPEED OF CHANGE
CopyriCopyright © 2017 Accenture. All rights reserved.
ght © 2017 Accenture. All rights reserved.
Growing volume and
complexity
• Increasing complexity of
application landscape
• Rising expectations for
seamless customer experience
• Growing focus on
end-to-end quality
Accelerating business
agility and speed
• Increasing pressure to quickly
respond to changing marketplace
• Growing need to adopt
engineering innovations—Agile
and DevOps – for rapid and
continuous (or ongoing) delivery
• Mounting pressure to improve
productivity
Increasing dependency
on digital
• Growing demand for digital
technologies – social, mobile,
analytics, cloud, the Internet
of Things
• Increasing focus on performance
and security vulnerabilities
• Increasing focus on usability
14
WE NEED DIVERSE SKILL SETS OF TEST…
Copyright © 2017 Accenture. All rights reserved.
…completely
eliminate
regression
defects?
…test new features
as they were needed
and your teams could
respond instantly to
changing business
conditions?
… employ a
“cognitive agent” as
a testing manager?
…use crowd
sourcing to test
your user experience
anywhere in the
world?
…test every new
release automatically
for security
vulnerabilities?
15
Copyright © 2017 Accenture. All rights reserved.
“Diversity makes our
business stronger
and more innovative
and, most important,
it makes the world a
better place.”
Pierre Nanterme, Chairman & CEO, Accenture
THE FUTURE WORK
PLACE IS AN EQUAL
ONE
16
DIVERSITY IS A FACT
INCLUSION IS A
CHOICE
QUESTIONS

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Why We Need Diversity in Testing- Accenture

  • 1. EUROSTAR 2017 WHY WE NEED DIVERSITY IN TESTING • RASA BONYADLOU • MATTHIAS RASKING
  • 2. In this webinar we will share some of our own experiences why diversity matters, give insights into how Accenture as a global firm is promoting diversity and how we are in the process of changing our attitudes and processes to make all of this sustainable. ABSTRACT Copyright © 2017 Accenture. All rights reserved. 2
  • 3. INTRODUCTION Copyright © 2017 Accenture. All rights reserved. Matthias Rasking • Principal Director within Accenture’s Advanced Technology & Architecture practice • Experiences: Certified expert in the area of Software and Service Delivery processes and frameworks, holding ITIL, TMMi and CMMI certifications. • Accenture Europe Test Capability/Test automation Lead Rasa Bonyadlou • Test Engineering Manager within Accenture’s Advanced Technology & Architecture practice • Experiences: 14+ years experiences with test management • Focus areas: test management, process improvement, agile test, • Test Capability Lead Accenture Denmark 3
  • 4. • Diversity & Inclusion • Why Inclusion & Diversity Is Important • Where Are We Today? • What Makes Us Different And Yet Similar • Increase QA Team’s Diversity • Testing Is Changing • We Need Diverse Set’s Of Skils For Test TABLE OF CONTENT Copyright © 2017 Accenture. All rights reserved. 4
  • 5. DIVERSITY & INCLUSION Copyright © 2017 Accenture. All rights reserved. 5
  • 6. FOCUSING ON INCLUSION & DIVERSITY IS A BUSINESS IMPERATIVE, IN SEVERAL DIMENSIONS Copyright © 2017 Accenture. All rights reserved. Employee PERCEPTIONS & EXPECTATIONS ATTRACTING & RETAINING BEST TALENT CREATING HIGH PERFORMING TEAMS • Heterogeneous teams solve complex tasks better and are more creative than homogeneous teams. • Out-innovate and out-perform others • Greater diversity leads to financial growth • Our people expect it • Companies that embrace diversity and are competent at inclusion enhance customer loyalty • We want to mirror diversity in society • It is our core values - who we are • Employees who are engaged are more productive • Being aware of our various cultural influences helps us to be more inclusive 6
  • 7. Copyright © 2017 Accenture. All rights reserved. WE TAKE A WIDE VIEW OF INCLUSION AND DIVERSITY Persons with disabilitiesEthnic diversity Lesbian, gay, bisexual and transgender Cross-cultural diversity Women 7
  • 8. Copyright © 2017 Accenture. All rights reserved. WE ARE COMMITTED TO A GENDER BALANCE OF 50:50 BY 2025 8
  • 9. Copyright © 2017 Accenture. All rights reserved. 150 K+ Women at Accenture nearly 40% of workplace 40% Women new hires goal surpassed in 2016 30% Promotions to managing director last year were women 25% Women managing directors world wide by 2020 EuroSTAR Between 25% and 35% WHERE ARE WE TODAY 9
  • 10. NETWORKS WOMEN NETWORK FLEXI WORKING CULTURAL AWARENESS NETWORK RECRUITMENT FEMALE INTERVIEWERS CV SCREENING FEMALE EVENTS SOURCING ALL GIRLS SCHOOLS NEW GRAD COURSES CAREER CHANGES MARKETING DIVERSITY WORKSHOPS JOB ADVERTS LOCAL MEDIA PROMOTIONS EVENTS FEMALE FACTS FEMALE SPEAKERS ACTIONSKEY THEMES Copyright © 2017 Accenture. All rights reserved. 10 FEW KEY ACTIONS FOR REACHING OUR TARGET
  • 11. Copyright © 2017 Accenture All rights reserved. 11 WHAT MAKES US DIFFERENT AND YET SIMILAR Geographic Time zone Cultural Local Practices People First Technology Structure Process/Policy
  • 12. RESPECT FOR THE INDIVIDUAL IN ACTION: • Respecting Individuals and Individual Choices • Promoting Non-discrimination • Inclusion & Diversity Initiatives AS AN EXAMPLE.. OUR ONBOARDING PROCESS Copyright © 2017 Accenture. All rights reserved. 12
  • 13. WHY DIVERSITY IN TESTING MATTERS? Increase QA team’s diversity : Critical thinking Skilled tester is able to see the larger context of a feature while at the same time seeing the pieces that comprise it Creativity It takes creativity to figure out how to test a feature, what is the right data to use, how many different paths do you need to traverse to cover all the scenarios Diverse testers better understand diverse end users Each of us processing information in different ways Communication Critical path of commination for a tester Copyright © 2017 Accenture. All rights reserved. 13
  • 14. TESTING IS CHANGING: BUSINESSES ARE CHALLENGED TO COPE WITH THE SPEED OF CHANGE CopyriCopyright © 2017 Accenture. All rights reserved. ght © 2017 Accenture. All rights reserved. Growing volume and complexity • Increasing complexity of application landscape • Rising expectations for seamless customer experience • Growing focus on end-to-end quality Accelerating business agility and speed • Increasing pressure to quickly respond to changing marketplace • Growing need to adopt engineering innovations—Agile and DevOps – for rapid and continuous (or ongoing) delivery • Mounting pressure to improve productivity Increasing dependency on digital • Growing demand for digital technologies – social, mobile, analytics, cloud, the Internet of Things • Increasing focus on performance and security vulnerabilities • Increasing focus on usability 14
  • 15. WE NEED DIVERSE SKILL SETS OF TEST… Copyright © 2017 Accenture. All rights reserved. …completely eliminate regression defects? …test new features as they were needed and your teams could respond instantly to changing business conditions? … employ a “cognitive agent” as a testing manager? …use crowd sourcing to test your user experience anywhere in the world? …test every new release automatically for security vulnerabilities? 15
  • 16. Copyright © 2017 Accenture. All rights reserved. “Diversity makes our business stronger and more innovative and, most important, it makes the world a better place.” Pierre Nanterme, Chairman & CEO, Accenture THE FUTURE WORK PLACE IS AN EQUAL ONE 16
  • 17. DIVERSITY IS A FACT INCLUSION IS A CHOICE QUESTIONS