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Social TV Ratings: A Multi-Case Analysis
From Turkish Television Industry
ERDEM AKIN TEMEL erdemakintemel.com
Contents
ERDEM AKIN TEMEL erdemakintemel.com
What is Social TV?
• Definitions of Social TV in academia
• What do they lack?
• What must a definition of Social TV include?
The History and Recent Examples of Social TV
• Device-dependent attempts to create a social TV environment
• Integrations of other communication systems to create a social TV environment
• Recent examples
Traditional vs. Social TV Ratings
• Brief information regarding ratings measurements in Turkey
• Case studies
• İrfan Değirmenci ile Günaydın
• Halk Arenası
• Çalıkuşu
what ıs socıal tv?
ERDEM AKIN TEMEL erdemakintemel.com
defınıtıonS of socıal tv ın academıa
ERDEM AKIN TEMEL erdemakintemel.com
television sets that are designed to perform certain interactive tasks due to their
capability of internet connection and rich application stores containing big-screen
versions of highly appreciated computer, tablet and smartphone applications.
functions as a platform on which people who are at a distance can have
a dialogue due to TV broadcasts’ state as being unbound by neither space,
nor time.
Montpetit and Me’dard (2012), Social Television: Enabling Technologies and Architectures.
Shin (2013), Defining sociability and social presence in Social TV.
apps released by television channels which provide extra information on
TV shows and a limited number of interactions.
Marinelli and Andò (2014), Multiscreening and Social TV: The Changing Landscape of TV Consumption in Italy.
the use of communication technologies, especially social media platforms to
connect with friends and family during active TV watching process.
Chorianopoulos and Lekakos (2008), Introduction to Social TV: Enhancing the Shared Experience with Interactive TV.
Bellman et al. (2014), The effects of social TV on television advertising effectiveness.
Hu et al. (2007), Towards Multi-Screen Social TV with Geo-Aware Social Sense.
defınıtıonS of socıal tv ın academıa
ERDEM AKIN TEMEL erdemakintemel.com
It is obvious that nearly all definitions refer to Internet-related aspects of today’s
TV environment. Therefore, an attempt to define Social TV must include
the examination of the intersection of Internet and TV. Also, a parallel
reading of Internet’s history and TV related developments is necessary to reveal
how Social TV came to be, why it became popular in recent years and finally,
lacks of mentioned definitions.
EVOLUTION OF THE WEB
ERDEM AKIN TEMEL erdemakintemel.com
Requires certain PC browsers
A cultural reference with similar fonts
and blue underlined hyperlinks
One input-output model
Web 1.0
Transferring mechanism
Online services rather than
packaged software
Unique databases consisting of
user-generated content
Web 2.0*
Organic bonds with other ends of
the web
Changing results according to
different
• internet speeds,
• input-output methods,
• screen sizes.
*Coined by Darcy DiNucci in 1999, popularized by Tim O’Reilly in 2004-2005.
the defınıtıon of socıal tv
ERDEM AKIN TEMEL erdemakintemel.com
it allows dialogue among viewers and producers,
serves as a real time focus group through qualitative and quantitative analyses,
provides TV viewing experience that is unbound by time and space
via a variety of devices,
allows interactions depending on programs’ formats for free or in exchange of
a relatively low cost.
The definition of Social TV must include that
THE HISTORY and recent examples
OF SOCIAL TV
ERDEM AKIN TEMEL erdemakintemel.com
HISTORY of socıal tv
ERDEM AKIN TEMEL erdemakintemel.com
QUBE (1977-1994)
Teletext (1974-......)
Videotex (1970s-......)
Zenith Spacephone (early 1980s)
Device-dependent systems:
Telephone
Fax
SMS
E-mail
Other integrated systems:
HISTORY of socıal tv
ERDEM AKIN TEMEL erdemakintemel.com
QUBE (1977-1994)
HISTORY of socıal tv
ERDEM AKIN TEMEL erdemakintemel.com
Teletext (1974-......)
HISTORY of socıal tv
ERDEM AKIN TEMEL erdemakintemel.com
Videotex (1970s-......)
HISTORY of socıal tv
ERDEM AKIN TEMEL erdemakintemel.com
Zenith Spacephone (early 1980s)
HISTORY of socıal tv
ERDEM AKIN TEMEL erdemakintemel.com
Fax Telephone
E-mail SMS
RECENT EXAMPLES
ERDEM AKIN TEMEL erdemakintemel.com
Integration of Hashtags
RECENT EXAMPLES
ERDEM AKIN TEMEL erdemakintemel.com
Free Intractions and Content-Related Information Through Channel Apps
RECENT EXAMPLES
ERDEM AKIN TEMEL erdemakintemel.com
Always (Anywhere, Anytime) Available TV (via a Variety of Devices)
RECENT EXAMPLES
ERDEM AKIN TEMEL erdemakintemel.com
Quantitatively and Qualitatively Analyzable Data
TRADITIONAL VS. SOCIAL TV RATINGS
ERDEM AKIN TEMEL erdemakintemel.com
tradıtıonal vs. socıal tv ratıngs ın turkey
ERDEM AKIN TEMEL erdemakintemel.com
Peoplemeters
4000 households
• (rep. 56M people)
Statistics only
Traditional TV Ratings
Social media analytics tools
Millions of people
• 2.1M viewers/21M tweets*
Statistics + contents
Social TV Ratings
Comparable results
Independent analytics companies
*2014-15 TV Season/According to Kimola Social TV
~
Uncomparable results
Four organizations
• TÜİK (Turkish Statistical Institute)
• RTÜK (Supreme Board of Radio
and Television)
• TİAK Inc. (Television Audience
Measurement-Joint Industry Comm.)
• An independent research company
Case 1 - ırfan degirmencı ıle gunaydın
ERDEM AKIN TEMEL erdemakintemel.com
March 20, 2014: Twitter became unreachable from Turkey.
March 21: Değirmenci encouraged his viewers to ignore the Twitter ban
and find backdoors.
March 24: RTÜK issued a screen ban for Değirmenci (25-26 of March).
March 25: Değirmenci broadcasted his show via UStream and Google Hangouts
and ranked 1st
on Social TV ratings.
Case 2 - halk ARENASI
ERDEM AKIN TEMEL erdemakintemel.com
May 13, 2014: An explosion took place in a coal mine in Soma, Manisa.
May 14: TV channels carried their live coverages to the incident site.
May 24: RTÜK issued a screen ban for Değirmenci (25-26 of March).
May 25: Uğur Dündar organized an open forum in Kınık (a county near Soma)
for victims, their families and residents.
Case 3 - çALIKUŞU
ERDEM AKIN TEMEL erdemakintemel.com
Started in September 2013
Lasted 30 episodes
Starting from 14th
episode,
put in 5 different schedules on 3 weekdays
Social TV ratings:
• Ranked between 1st
(19/30) and 4th
Traditional ratings:
• Ranked between 4th
and 24th
on Total
• Ranked between 2nd
and 10th
on AB, once 18th
Fans organized petitions, campaigns and sent letters
together with ratings analyses (comparisons of
traditional and Social TV ratings) to producers.
CONCLUSION
ERDEM AKIN TEMEL erdemakintemel.com
conclusıon
ERDEM AKIN TEMEL erdemakintemel.com
Even though the boundaries of Social TV were pointed by this study,
a broader definition is needed.
Television has evolved into today’s Social TV. However, the idea of social and
interactive television was around for decades.
Unlike traditional television ratings, Social TV ratings are free, limitless, independent
and comparable, depending on how well-designed their algorithms are.
Viewers tend to rely on Social TV ratings rather than traditional ratings
since they can be a part of it and comment on its authenticity.
Image Sources
ERDEM AKIN TEMEL erdemakintemel.com
In order of appearance:
• QUBE Logo: http://www.qube-tv.com/qube-tv/index.html
• QUBE Talent Search: http://www.qube-tv.com/qube-tv/OTHER-Photos.html
• QUBE Remote Controller: http://www.qube-tv.com/qube-tv/index.html
• QUBE Broadcast (x6): https://www.youtube.com/watch?v=M-tRWnHrUnw
• Welcome to Teletext: https://egospace.wordpress.com/2009/12/15/the-end-of-teletext/
• TRT Telegün: https://upload.wikimedia.org/wikipedia/tr/4/40/TRT_Teleg%C3%BCn.gif
• BBC Ceefax: https://upload.wikimedia.org/wikipedia/en/6/66/Ceefax.png
• RTS Teletext: http://www.teletext.ch/RTSUn
• Teletext is Dead: http://www.walternewton.com/?works=pixel-pictures
• Videotex Screen - Telesoftware: https://www.youtube.com/watch?v=wq53DO7zL_g
• Videotex Screen - Mail: https://www.flickr.com/photos/37912170@N00/6948127955
• TRS-80 Videotex Ad: http://www.trs-80.org/trs-80-videotex/
• Videotex Screen - Dadeland Bank: https://www.flickr.com/photos/37912170@N00/6802017798
• Prestel Ad: http://www.newsky24.com/prestel/
• Zenith Spacephone Ad: https://yvettewohn.com/2013/01/11/history-of-social-television/
• Zenith Spacephone Screen: https://www.youtube.com/watch?v=xlgD2lv1fcc
• Zenith Spacephone Remote Controller: http://i.imgur.com/cW1b4kA.jpg
• Zenith Spacephone Ad: https://pbs.twimg.com/media/CRsvKxZWcAE3IXa.jpg
• Fax - Disko Kralı: https://www.youtube.com/watch?v=u348JFVOXaA
• Telephone - Hope for Haiti Now Telethon: http://blog.southernaccents.jp/archives/20100125-1.html
ERDEM AKIN TEMEL erdemakintemel.com
Image Sources
ERDEM AKIN TEMEL erdemakintemel.com
• E-mail - Teke Tek Özel: https://www.youtube.com/watch?v=YTLCaW1VS0Q
• SMS - Survivor: https://www.spredfast.com/social-marketing-blog/six-ways-drive-social-tv-participation
• Hashtags - The Tonight Show with Jimmy Fallon: https://www.youtube.com/watch?v=PZTk8FWPcm0
• Free Apps - Rising Star: https://www.youtube.com/watch?v=UYegexUgd9g
• Always Available TV - Netflix Ad: http://davidychun.com/Netflix-Global-Branding
• Quantitatively and Qualitatively Analyzable Data - Bluefin Labs 2012 London Olympics Infographic (excerpts):
http://www.slideshare.net/bluefinlabs/social-tv-infograhpics-from-the-2012-london-olympics
• Case I - İrfan Değirmenci: http://www.mediacatonline.com/evinden-gerceklestirdigi-canli-yayinla-birinci-oldu/
• Case II - Halk Arenası: http://www.mediacatonline.com/ikinci-ekran-gundemini-halk-arenasi-belirledi/
• Case III - Çalıkuşu - Petition: https://imzakampanyam.com/CALIKUSU-FINAL-YAPMASIN-imza-kampanyasi
• Case III - Çalıkuşu - Tweet: https://twitter.com/angelhapy/status/459603747103318016
_
ERDEM AKIN TEMEL erdemakintemel.com
dISCLAIMER
ERDEM AKIN TEMEL erdemakintemel.com
This presentation is created based on my Master’s thesis titled “Social TV Ratings:
A Multi-Case Analysis from Turkish Television Industry”. For more information,
please refer to the document, which can be found on my academia.edu profile
and my personal website.
Link: https://independent.academia.edu/ErdemAkınTEMEL
ERDEM AKIN TEMEL erdemakintemel.com
Erdem Akın TEMEL
erdemakintemel.com
@erdemakintemel
2016

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Social TV Ratings Analysis

  • 1. Social TV Ratings: A Multi-Case Analysis From Turkish Television Industry ERDEM AKIN TEMEL erdemakintemel.com
  • 2. Contents ERDEM AKIN TEMEL erdemakintemel.com What is Social TV? • Definitions of Social TV in academia • What do they lack? • What must a definition of Social TV include? The History and Recent Examples of Social TV • Device-dependent attempts to create a social TV environment • Integrations of other communication systems to create a social TV environment • Recent examples Traditional vs. Social TV Ratings • Brief information regarding ratings measurements in Turkey • Case studies • İrfan Değirmenci ile Günaydın • Halk Arenası • Çalıkuşu
  • 3. what ıs socıal tv? ERDEM AKIN TEMEL erdemakintemel.com
  • 4. defınıtıonS of socıal tv ın academıa ERDEM AKIN TEMEL erdemakintemel.com television sets that are designed to perform certain interactive tasks due to their capability of internet connection and rich application stores containing big-screen versions of highly appreciated computer, tablet and smartphone applications. functions as a platform on which people who are at a distance can have a dialogue due to TV broadcasts’ state as being unbound by neither space, nor time. Montpetit and Me’dard (2012), Social Television: Enabling Technologies and Architectures. Shin (2013), Defining sociability and social presence in Social TV. apps released by television channels which provide extra information on TV shows and a limited number of interactions. Marinelli and Andò (2014), Multiscreening and Social TV: The Changing Landscape of TV Consumption in Italy. the use of communication technologies, especially social media platforms to connect with friends and family during active TV watching process. Chorianopoulos and Lekakos (2008), Introduction to Social TV: Enhancing the Shared Experience with Interactive TV. Bellman et al. (2014), The effects of social TV on television advertising effectiveness. Hu et al. (2007), Towards Multi-Screen Social TV with Geo-Aware Social Sense.
  • 5. defınıtıonS of socıal tv ın academıa ERDEM AKIN TEMEL erdemakintemel.com It is obvious that nearly all definitions refer to Internet-related aspects of today’s TV environment. Therefore, an attempt to define Social TV must include the examination of the intersection of Internet and TV. Also, a parallel reading of Internet’s history and TV related developments is necessary to reveal how Social TV came to be, why it became popular in recent years and finally, lacks of mentioned definitions.
  • 6. EVOLUTION OF THE WEB ERDEM AKIN TEMEL erdemakintemel.com Requires certain PC browsers A cultural reference with similar fonts and blue underlined hyperlinks One input-output model Web 1.0 Transferring mechanism Online services rather than packaged software Unique databases consisting of user-generated content Web 2.0* Organic bonds with other ends of the web Changing results according to different • internet speeds, • input-output methods, • screen sizes. *Coined by Darcy DiNucci in 1999, popularized by Tim O’Reilly in 2004-2005.
  • 7. the defınıtıon of socıal tv ERDEM AKIN TEMEL erdemakintemel.com it allows dialogue among viewers and producers, serves as a real time focus group through qualitative and quantitative analyses, provides TV viewing experience that is unbound by time and space via a variety of devices, allows interactions depending on programs’ formats for free or in exchange of a relatively low cost. The definition of Social TV must include that
  • 8. THE HISTORY and recent examples OF SOCIAL TV ERDEM AKIN TEMEL erdemakintemel.com
  • 9. HISTORY of socıal tv ERDEM AKIN TEMEL erdemakintemel.com QUBE (1977-1994) Teletext (1974-......) Videotex (1970s-......) Zenith Spacephone (early 1980s) Device-dependent systems: Telephone Fax SMS E-mail Other integrated systems:
  • 10. HISTORY of socıal tv ERDEM AKIN TEMEL erdemakintemel.com QUBE (1977-1994)
  • 11. HISTORY of socıal tv ERDEM AKIN TEMEL erdemakintemel.com Teletext (1974-......)
  • 12. HISTORY of socıal tv ERDEM AKIN TEMEL erdemakintemel.com Videotex (1970s-......)
  • 13. HISTORY of socıal tv ERDEM AKIN TEMEL erdemakintemel.com Zenith Spacephone (early 1980s)
  • 14. HISTORY of socıal tv ERDEM AKIN TEMEL erdemakintemel.com Fax Telephone E-mail SMS
  • 15. RECENT EXAMPLES ERDEM AKIN TEMEL erdemakintemel.com Integration of Hashtags
  • 16. RECENT EXAMPLES ERDEM AKIN TEMEL erdemakintemel.com Free Intractions and Content-Related Information Through Channel Apps
  • 17. RECENT EXAMPLES ERDEM AKIN TEMEL erdemakintemel.com Always (Anywhere, Anytime) Available TV (via a Variety of Devices)
  • 18. RECENT EXAMPLES ERDEM AKIN TEMEL erdemakintemel.com Quantitatively and Qualitatively Analyzable Data
  • 19. TRADITIONAL VS. SOCIAL TV RATINGS ERDEM AKIN TEMEL erdemakintemel.com
  • 20. tradıtıonal vs. socıal tv ratıngs ın turkey ERDEM AKIN TEMEL erdemakintemel.com Peoplemeters 4000 households • (rep. 56M people) Statistics only Traditional TV Ratings Social media analytics tools Millions of people • 2.1M viewers/21M tweets* Statistics + contents Social TV Ratings Comparable results Independent analytics companies *2014-15 TV Season/According to Kimola Social TV ~ Uncomparable results Four organizations • TÜİK (Turkish Statistical Institute) • RTÜK (Supreme Board of Radio and Television) • TİAK Inc. (Television Audience Measurement-Joint Industry Comm.) • An independent research company
  • 21. Case 1 - ırfan degirmencı ıle gunaydın ERDEM AKIN TEMEL erdemakintemel.com March 20, 2014: Twitter became unreachable from Turkey. March 21: Değirmenci encouraged his viewers to ignore the Twitter ban and find backdoors. March 24: RTÜK issued a screen ban for Değirmenci (25-26 of March). March 25: Değirmenci broadcasted his show via UStream and Google Hangouts and ranked 1st on Social TV ratings.
  • 22. Case 2 - halk ARENASI ERDEM AKIN TEMEL erdemakintemel.com May 13, 2014: An explosion took place in a coal mine in Soma, Manisa. May 14: TV channels carried their live coverages to the incident site. May 24: RTÜK issued a screen ban for Değirmenci (25-26 of March). May 25: Uğur Dündar organized an open forum in Kınık (a county near Soma) for victims, their families and residents.
  • 23. Case 3 - çALIKUŞU ERDEM AKIN TEMEL erdemakintemel.com Started in September 2013 Lasted 30 episodes Starting from 14th episode, put in 5 different schedules on 3 weekdays Social TV ratings: • Ranked between 1st (19/30) and 4th Traditional ratings: • Ranked between 4th and 24th on Total • Ranked between 2nd and 10th on AB, once 18th Fans organized petitions, campaigns and sent letters together with ratings analyses (comparisons of traditional and Social TV ratings) to producers.
  • 24. CONCLUSION ERDEM AKIN TEMEL erdemakintemel.com
  • 25. conclusıon ERDEM AKIN TEMEL erdemakintemel.com Even though the boundaries of Social TV were pointed by this study, a broader definition is needed. Television has evolved into today’s Social TV. However, the idea of social and interactive television was around for decades. Unlike traditional television ratings, Social TV ratings are free, limitless, independent and comparable, depending on how well-designed their algorithms are. Viewers tend to rely on Social TV ratings rather than traditional ratings since they can be a part of it and comment on its authenticity.
  • 26. Image Sources ERDEM AKIN TEMEL erdemakintemel.com In order of appearance: • QUBE Logo: http://www.qube-tv.com/qube-tv/index.html • QUBE Talent Search: http://www.qube-tv.com/qube-tv/OTHER-Photos.html • QUBE Remote Controller: http://www.qube-tv.com/qube-tv/index.html • QUBE Broadcast (x6): https://www.youtube.com/watch?v=M-tRWnHrUnw • Welcome to Teletext: https://egospace.wordpress.com/2009/12/15/the-end-of-teletext/ • TRT Telegün: https://upload.wikimedia.org/wikipedia/tr/4/40/TRT_Teleg%C3%BCn.gif • BBC Ceefax: https://upload.wikimedia.org/wikipedia/en/6/66/Ceefax.png • RTS Teletext: http://www.teletext.ch/RTSUn • Teletext is Dead: http://www.walternewton.com/?works=pixel-pictures • Videotex Screen - Telesoftware: https://www.youtube.com/watch?v=wq53DO7zL_g • Videotex Screen - Mail: https://www.flickr.com/photos/37912170@N00/6948127955 • TRS-80 Videotex Ad: http://www.trs-80.org/trs-80-videotex/ • Videotex Screen - Dadeland Bank: https://www.flickr.com/photos/37912170@N00/6802017798 • Prestel Ad: http://www.newsky24.com/prestel/ • Zenith Spacephone Ad: https://yvettewohn.com/2013/01/11/history-of-social-television/ • Zenith Spacephone Screen: https://www.youtube.com/watch?v=xlgD2lv1fcc • Zenith Spacephone Remote Controller: http://i.imgur.com/cW1b4kA.jpg • Zenith Spacephone Ad: https://pbs.twimg.com/media/CRsvKxZWcAE3IXa.jpg • Fax - Disko Kralı: https://www.youtube.com/watch?v=u348JFVOXaA • Telephone - Hope for Haiti Now Telethon: http://blog.southernaccents.jp/archives/20100125-1.html ERDEM AKIN TEMEL erdemakintemel.com
  • 27. Image Sources ERDEM AKIN TEMEL erdemakintemel.com • E-mail - Teke Tek Özel: https://www.youtube.com/watch?v=YTLCaW1VS0Q • SMS - Survivor: https://www.spredfast.com/social-marketing-blog/six-ways-drive-social-tv-participation • Hashtags - The Tonight Show with Jimmy Fallon: https://www.youtube.com/watch?v=PZTk8FWPcm0 • Free Apps - Rising Star: https://www.youtube.com/watch?v=UYegexUgd9g • Always Available TV - Netflix Ad: http://davidychun.com/Netflix-Global-Branding • Quantitatively and Qualitatively Analyzable Data - Bluefin Labs 2012 London Olympics Infographic (excerpts): http://www.slideshare.net/bluefinlabs/social-tv-infograhpics-from-the-2012-london-olympics • Case I - İrfan Değirmenci: http://www.mediacatonline.com/evinden-gerceklestirdigi-canli-yayinla-birinci-oldu/ • Case II - Halk Arenası: http://www.mediacatonline.com/ikinci-ekran-gundemini-halk-arenasi-belirledi/ • Case III - Çalıkuşu - Petition: https://imzakampanyam.com/CALIKUSU-FINAL-YAPMASIN-imza-kampanyasi • Case III - Çalıkuşu - Tweet: https://twitter.com/angelhapy/status/459603747103318016 _
  • 28. ERDEM AKIN TEMEL erdemakintemel.com dISCLAIMER ERDEM AKIN TEMEL erdemakintemel.com This presentation is created based on my Master’s thesis titled “Social TV Ratings: A Multi-Case Analysis from Turkish Television Industry”. For more information, please refer to the document, which can be found on my academia.edu profile and my personal website. Link: https://independent.academia.edu/ErdemAkınTEMEL
  • 29. ERDEM AKIN TEMEL erdemakintemel.com Erdem Akın TEMEL erdemakintemel.com @erdemakintemel 2016