For 17 years, the Edelman Trust Barometer has measured trust in institutions including business, media, NGOs and government. View the California Trust survey results.
Read the full global results at www.edelman.com/trust2017
2. Methodology | 2017 CA Survey
*The results were weighted to Census data to be representative of the CA adult population.
California Regions Surveyed
San Francisco Bay
Area
N: 495
MOE: ±4.4%
LA Area
N: 629
MOE: ±3.9%
Rest of State
N: 490
MOE: ±4.4%
TOTAL N: 1,614; MOE: ±2.4%
January 20-31, 2017
1,614 California adults 18+
(General Population Sample)
2
3. Californians Are More Skeptical, Less Trusting
Than The Rest of the USA
Average percent trust (6-9 on a 9 point scale) in the four institutions
of government, business, media, and NGOs, 2016 to 2017
49
52
41
38
2016 2017
8pt
Gap
14pt
Gap
A 6-point
increase in
the last year
47
37
2016 2017
Bay Area
-10 points
3
4. Even Though We Are Skeptical
About Our Economic Engines…
Percent trust in industry to do what is right
63%
61%
59%
51%
49%
42%
Technology
Agriculture
Retail
Startup companies
Entertainment
Real Estate
Δ since 2016
-3
-3
-5
-5
-2
-3
…We Are Still Optimistic About Our
Economic Prospects
17%
29%
37%
13%
5%Much worse off than today
Worse off than today
About the same as
today/Not sure/Don't know
Somewhat better off than
today
Much better off than today
46% think
they will be
better off in
5 years
Belief in economic prospects 5 years from now
5. Quality of Life and “The System” Believed to be Better for CA than
the U.S., Despite Underperformance in Many Traditional Markers
52%
27%
11% 11% 10% 9%
25%
35%
16% 21%
12% 12%
24%
37%
73% 68%
78% 79%
Quality of life The quality
of K-12
education
Traffic Taxes Cost of living Housing
costs
Comparison of CA to rest of nation across various metrics
Worse in CA
The same in CA
Better in CA
% “Worse” among
Bay Area respondents 20% 37% 76% 68% 84% 83% “The System” is
working for…
America overall
38%
California overall
49%
6. Strong State-Level Identity
Polarities, showing percent selecting each option
believe California is fundamentally different
than the rest of the nation (74% in the Bay Area)67%
Do you more strongly consider yourself…?
Californian – 40% American – 60%
55% of Millennials
46% in the Bay Area
74% among those aged 50+
64% in “Rest of State”
7. 44%
In the Bay Area…
cite high housing costs as the issue
most likely to hold back California’s
economy and hamper growth, up 6
percentage points from 2016 and 4x
the next highest threat
vs. 32% among total California
76%
believe that traffic is worse in
California than the rest of the U.S.
vs. 73% among total California
#1 issues for local govt:
Homelessness &
Housing
Homelessness 15%, up 6
percentage points since 2016;
housing 15%, up 4 pts
vs. 14% and 8% among total
California
Despite Feelings of Exceptionalism, Bay Area Residents Are
Concerned About Negative Externalities
8. 68% in the Bay
Area say
59%in the Bay
Area say
57%in the Bay
Area disagree
UNDIFFERENTIATED UN-REPRESENTATIVE
That well-known
figures in the
technology industry
“speak for them”
(i.e., represent their values)
Technology
companies are part
of “corporate
America” vs “different from”
UNDER-REGULATED
vs 70% among total
California
vs 56% among total
California
vs 55% among total
California
The technology
industry has been
under-regulated
vs “over-regulated”
And They Believe The Tech Sector Is Responsible
8
9. Despite Liberal
Reputation, Some
Alignment With
Key Tenets of the
Trump Agenda 66%
78%
% of Bay Area Residents Who Support Tech Industry Regulations
Increase taxes on tech companies who
move their manufacturing overseas
Reduce the number of skilled workers
brought in from other countries to work at
American companies
9
10. 21%
35%
47%
41%
36%
29%
41%
34%
48%
50%49%
24%
40%
42%43%43%44%45%
47%47%47%48%
The direction
your area is
moving in
Income
inequality
EducationThe
environment
Diversity in the
workplace
TrafficCost of livingHousing costsThe number of
well-paying
jobs
The economyRe-training for
those whose
jobs were
made obsolete
by technology On average, issues are rated +4 points higher in the Bay Area
Issues tech companies have a responsibility to improve
Bay Area
CA
How to Mitigate? Get Involved in Addressing Underlying
Concerns
10