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key questions
artificial intelligence
to ask about
2 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved.
There is so much hype and
misunderstanding about
artificial intelligence
3 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved.
But how can you turn that
hype into real opportunities
for your business?
4 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved.
First, we have to
understand what artificial
intelligence is and its
underlying technologies
5 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved.
cognitive technologiesartificial intelligence
A useful definition of
artificial intelligence is the
theory and development
of computer systems able
to perform tasks that
normally require human
intelligence.
Cognitive technologies are
products of the field of
artificial intelligence.
They are able to perform
tasks that only humans
used to be able to do.
/ˈkäɡnədiv tekˈnäləjēz//ˌärdəˈfiSHəl inˈteləjəns/
Examples of cognitive technologies include computer vision,
machine learning, natural language processing, speech
recognition, and robotics.
5 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved.
6 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved.
Over the next five years we expect the
impact of cognitive technologies on
organizations to grow substantially. Leaders
of organizations in all sectors need to
understand whether, how, and where to
invest in applying cognitive technologies.
– David Schatsky
Senior Manager, Deloitte Services LP
‘‘ ‘‘
7 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved.
Now is the time to build
your understanding of
cognitive technologies
8 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved.
Cognitive technologies
The real opportunities for business
Introducing
This complimentary business course is designed to help
demystify artificial intelligence, provide an overview of a
wide range of cognitive technologies, and offer a
framework to help you understand the business
implications of AI and cognitive technologies.
9 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved.
Obtain a foundational
understanding of how
cognitive technologies
apply to your business by
exploring the answers to
five key questions
10 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved.10 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved.
How did the field of
artificial intelligence attain
the importance it has today?
1
11 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved.11 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved.
How do cognitive
technologies work?
2
12 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved.12 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved.
How will cognitive
technologies impact
your business?
3
13 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved.13 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved.
What is the impact of
cognitive technologies
on work?
4
14 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved.14 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved.
What does the future hold
for cognitive technologies?
5
15 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved.
Enroll now
Course begins October 19
Cognitive technologies
The real opportunities for business
16 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved.
DAVID SCHATSKY
Meet the course instructors
Senior manager, Deloitte LLP. David tracks and analyzes emerging
technology and business trends, including the growing impact of
cognitive technologies, for Deloitte’s leaders and its clients
ERIC NYBERG
Professor in the Language Technologies Institute in the School of
Computer Science at Carnegie Mellon University, and director for the
Master's Program in Computational Data Science
TOM DAVENPORT
World-renowned thought leader and author, President’s Distinguished
Professor of Information Technology and Management at Babson
College, and an independent senior advisor to Deloitte Analytics
About Deloitte University Press
Deloitte University Press publishes original articles, reports and periodicals that provide insights for businesses, the public sector and NGOs. Our goal is to draw upon
research and experience from throughout our professional services organization, and that of coauthors in academia and business, to advance the conversation on a
broad spectrum of topics of interest to executives and government leaders.
Deloitte University Press is an imprint of Deloitte Development LLC.
This publication contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or its and their affiliates are, by means of this
publication, rendering accounting, business, financial, investment, legal, tax, or other professional advice or services. This publication is not a substitute for such
professional advice or services, nor should it be used as a basis for any decision or action that may affect your finances or your business. Before making any decision or
taking any action that may affect your finances or your business, you should consult a qualified professional adviser.
None of Deloitte Touche Tohmatsu Limited, its member firms, or its and their respective affiliates shall be responsible for any loss whatsoever sustained by any person
who relies on this publication.
About Deloitte
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a
legally separate and independent entity. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and
its member firms. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not
be available to attest clients under the rules and regulations of public accounting.
Copyright © 2015 Deloitte Development LLC. All rights reserved.
Member of Deloitte Touche Tohmatsu Limited
Sign up for Deloitte University Press updates at http://www.dupress.com
@DU_Press

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5 key questions to ask about artificial intelligence

  • 2. 2 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved. There is so much hype and misunderstanding about artificial intelligence
  • 3. 3 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved. But how can you turn that hype into real opportunities for your business?
  • 4. 4 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved. First, we have to understand what artificial intelligence is and its underlying technologies
  • 5. 5 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved. cognitive technologiesartificial intelligence A useful definition of artificial intelligence is the theory and development of computer systems able to perform tasks that normally require human intelligence. Cognitive technologies are products of the field of artificial intelligence. They are able to perform tasks that only humans used to be able to do. /ˈkäɡnədiv tekˈnäləjēz//ˌärdəˈfiSHəl inˈteləjəns/ Examples of cognitive technologies include computer vision, machine learning, natural language processing, speech recognition, and robotics. 5 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved.
  • 6. 6 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved. Over the next five years we expect the impact of cognitive technologies on organizations to grow substantially. Leaders of organizations in all sectors need to understand whether, how, and where to invest in applying cognitive technologies. – David Schatsky Senior Manager, Deloitte Services LP ‘‘ ‘‘
  • 7. 7 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved. Now is the time to build your understanding of cognitive technologies
  • 8. 8 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved. Cognitive technologies The real opportunities for business Introducing This complimentary business course is designed to help demystify artificial intelligence, provide an overview of a wide range of cognitive technologies, and offer a framework to help you understand the business implications of AI and cognitive technologies.
  • 9. 9 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved. Obtain a foundational understanding of how cognitive technologies apply to your business by exploring the answers to five key questions
  • 10. 10 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved.10 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved. How did the field of artificial intelligence attain the importance it has today? 1
  • 11. 11 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved.11 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved. How do cognitive technologies work? 2
  • 12. 12 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved.12 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved. How will cognitive technologies impact your business? 3
  • 13. 13 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved.13 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved. What is the impact of cognitive technologies on work? 4
  • 14. 14 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved.14 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved. What does the future hold for cognitive technologies? 5
  • 15. 15 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved. Enroll now Course begins October 19 Cognitive technologies The real opportunities for business
  • 16. 16 Deloitte University Press | 5 key questions to ask about artificial intelligence | @DU_Press Copyright © 2015 Deloitte Development LLC. All rights reserved. DAVID SCHATSKY Meet the course instructors Senior manager, Deloitte LLP. David tracks and analyzes emerging technology and business trends, including the growing impact of cognitive technologies, for Deloitte’s leaders and its clients ERIC NYBERG Professor in the Language Technologies Institute in the School of Computer Science at Carnegie Mellon University, and director for the Master's Program in Computational Data Science TOM DAVENPORT World-renowned thought leader and author, President’s Distinguished Professor of Information Technology and Management at Babson College, and an independent senior advisor to Deloitte Analytics
  • 17. About Deloitte University Press Deloitte University Press publishes original articles, reports and periodicals that provide insights for businesses, the public sector and NGOs. Our goal is to draw upon research and experience from throughout our professional services organization, and that of coauthors in academia and business, to advance the conversation on a broad spectrum of topics of interest to executives and government leaders. Deloitte University Press is an imprint of Deloitte Development LLC. This publication contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or its and their affiliates are, by means of this publication, rendering accounting, business, financial, investment, legal, tax, or other professional advice or services. This publication is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your finances or your business. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. None of Deloitte Touche Tohmatsu Limited, its member firms, or its and their respective affiliates shall be responsible for any loss whatsoever sustained by any person who relies on this publication. About Deloitte Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. Copyright © 2015 Deloitte Development LLC. All rights reserved. Member of Deloitte Touche Tohmatsu Limited Sign up for Deloitte University Press updates at http://www.dupress.com @DU_Press