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PRODUCT  POSITIONING By  Deepak
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Performance Features Conformance Durability Reliability Repair-ability Style Design
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Superior High Average Low Quality Level Time Quality Improvement Quality Maintenance Quality Adulteration
Conformance quality:- (Zax-2) Is the degree to which a product’s design & operating characteristics come close to the target standard. Durability:- (Zax-5) Is measure of the product’s expected operating life. Reliability:- Is the measure of the probability that the product will not malfunction or fail within a specific time period Repairability:- (Zax-5) Is the  measure of ease of fixing a product that fail or malfunction expected operating life Style:- (Zax-3) Describes how well the product looks and feels to the buyers.
Design:- (Zax-3,1) A well designed product would be easy to open, install ,learn how to use, repair and dispose of. A good design attract , attention , improve , quality , and performance , lower costs and more strongly communicate value to the intended target market. Service differentiation Delivery Installation Consumer Training Consulting Services Repair Miscellaneous
Delivery:-Zax-7 Refers to how well , which includes , speed , accuracy , and care attending , the product or service is delivered to the customer Installation:- The marketers may differ in the quality of their installation . The buyers of heavy equipments expects good installation service from the marketer. Installation refers to the work done to make a product operational in its planned location. Customer training:- Refers to training the customer to use the marketer’s equipment properly and efficiently. As in the case of computers it is very important Consulting services:- Refers to the advising service that the market has offer free of cost at the time of installation the product. Repair:-Zax-7 Refers to the quality of repair service available to the buyers of the company’s product. Automobile buyers are quite concerned with the quality of repair service that they can expect from any dealer from whom they buy.
Miscellaneous services :- Zax-8 Includes warranty, maintenance contract etc. Personnel Differentiation Competence courtesy credibility Reliability Responsiveness Communication
Image Differentiation Symbol Environment Media Events
A concept so simple, people have difficulty understanding how powerful it is!
What… ,[object Object],[object Object],[object Object],[object Object],[object Object]
Examples ,[object Object],[object Object],[object Object],[object Object],[object Object]
Why… ,[object Object],[object Object],[object Object],[object Object],[object Object]
How… ,[object Object],[object Object],[object Object],[object Object],[object Object]
How… ,[object Object],[object Object],[object Object],[object Object],[object Object]
‘ You concentrate on the perceptions of the prospect, not the reality of the product’ - Al Ries & Jack Trout
‘ It’s difficult to change behaviour, but easy to work with it’ - Paco Underhill
What you need… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What you need… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What you need… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Guidelines ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Guidelines ,[object Object],[object Object],[object Object],[object Object]
What is key insight? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object]
More on key insight… ,[object Object],[object Object],[object Object],[object Object]
More on key insight… ,[object Object],[object Object],[object Object]
How to find one? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The 3C’s of positioning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
And then… ,[object Object],[object Object],[object Object],[object Object]
Guidelines ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Checklist: Brand name ,[object Object],[object Object],[object Object],[object Object]
Warming up to brands
Let’s identify the brands associated with these visuals and slogans
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Slogans ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Slogans ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Brands….The beginning
Roots ,[object Object],[object Object],[object Object],[object Object],[object Object]
Roots ,[object Object]
Today…. ,[object Object],[object Object]
Savour this ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
We work not for ourselves,  not for the company, not even for our clients. We work for Brands Brand Stewardship ( Ogilvy)
To be most valued by those who most value brands Brand Stewardship ( Ogilvy)
Brand ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Brand “ A brand is nothing more or less than the  sum of all the mental connections people have around the product.  Memories from childhood, something your mum said ... and in the case of newer brands, memories from ads.  The trick is to arrange things so that the mental connections around the brand are enhancing” Michael Perry   Former Chairman & CEO, Unilever
Brand “ Consumers build brands the way birds build nests...  from scraps and straws they chance upon”   Jeremy Bullmore     Former Chairman JWT
The ‘classic’ definition ,[object Object]
Mental associations ,[object Object],[object Object],[object Object]
Mental associations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mental associations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mental associations ,[object Object],[object Object],[object Object],[object Object],[object Object]
Beyond mental associations…. ,[object Object],[object Object]
Brand anatomy
Brand Gestalt Physical  Product Attributes Quality Uses Brand  Personality Logo Visual Appearance Country of Origin User Imagery Tangible Benefits Emotional Benefits Brand Customer Relationship Source: Soni Simpson, Stuart Graduate School of Business
[object Object],[object Object],[object Object],[object Object],[object Object],Brand
[object Object],[object Object],[object Object],[object Object],Brand
[object Object],[object Object],[object Object],[object Object],[object Object],Brand
How do brands provide value?
Providing Value to Customers ,[object Object],[object Object],[object Object]
Providing Value to the Firm ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Product and the brand
Product ,[object Object]
What is a Product? ,[object Object],Potential Product ,[object Object],[object Object],[object Object],[object Object],Potential Product ,[object Object],Generic Product CORE BENEFIT Expected Product Augmented Product Generic Product Expected Product Augmented Product
Product and brand ,[object Object],[object Object],[object Object],[object Object],Brand = “Mind Set” The sum of all communications and experiences received by the consumer and customer resulting in a distinctive image in their “mind set” based on perceived emotional and functional benefits Source: Soni Simpson
Product and brand ,[object Object],[object Object],[object Object]
Are leading brands the best products? ,[object Object],[object Object],[object Object]
Are leading brands the best products? ,[object Object],[object Object]
Are leading brands the best products? ,[object Object]
Branding
Branding ,[object Object]
[object Object],[object Object],Branding OLD SCHOOL  THINKING DIPLOMA
[object Object],[object Object],Branding
[object Object],[object Object],Branding
[object Object],Branding Love *  Mark Trust-Mark
[object Object],POWER BRANDS ,[object Object],[object Object],[object Object],[object Object],[object Object]
4 components of branding ,[object Object],[object Object],[object Object],[object Object]
Suggested reading ,[object Object],[object Object],[object Object],[object Object]
Suggested reading ,[object Object],[object Object]
THANK  U……………. HAVE  A  GOOD  DAY…….................... MAY   GOD   GIVE  U  ALL   THE   HAPPINESS  IN  THIS  WORLD

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PRODUCT POSITIONING

  • 2.
  • 3.
  • 4.
  • 5.
  • 6. Conformance quality:- (Zax-2) Is the degree to which a product’s design & operating characteristics come close to the target standard. Durability:- (Zax-5) Is measure of the product’s expected operating life. Reliability:- Is the measure of the probability that the product will not malfunction or fail within a specific time period Repairability:- (Zax-5) Is the measure of ease of fixing a product that fail or malfunction expected operating life Style:- (Zax-3) Describes how well the product looks and feels to the buyers.
  • 7. Design:- (Zax-3,1) A well designed product would be easy to open, install ,learn how to use, repair and dispose of. A good design attract , attention , improve , quality , and performance , lower costs and more strongly communicate value to the intended target market. Service differentiation Delivery Installation Consumer Training Consulting Services Repair Miscellaneous
  • 8. Delivery:-Zax-7 Refers to how well , which includes , speed , accuracy , and care attending , the product or service is delivered to the customer Installation:- The marketers may differ in the quality of their installation . The buyers of heavy equipments expects good installation service from the marketer. Installation refers to the work done to make a product operational in its planned location. Customer training:- Refers to training the customer to use the marketer’s equipment properly and efficiently. As in the case of computers it is very important Consulting services:- Refers to the advising service that the market has offer free of cost at the time of installation the product. Repair:-Zax-7 Refers to the quality of repair service available to the buyers of the company’s product. Automobile buyers are quite concerned with the quality of repair service that they can expect from any dealer from whom they buy.
  • 9. Miscellaneous services :- Zax-8 Includes warranty, maintenance contract etc. Personnel Differentiation Competence courtesy credibility Reliability Responsiveness Communication
  • 10. Image Differentiation Symbol Environment Media Events
  • 11. A concept so simple, people have difficulty understanding how powerful it is!
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  • 17. ‘ You concentrate on the perceptions of the prospect, not the reality of the product’ - Al Ries & Jack Trout
  • 18. ‘ It’s difficult to change behaviour, but easy to work with it’ - Paco Underhill
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  • 35. Warming up to brands
  • 36. Let’s identify the brands associated with these visuals and slogans
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  • 61. We work not for ourselves, not for the company, not even for our clients. We work for Brands Brand Stewardship ( Ogilvy)
  • 62. To be most valued by those who most value brands Brand Stewardship ( Ogilvy)
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  • 64. Brand “ A brand is nothing more or less than the sum of all the mental connections people have around the product. Memories from childhood, something your mum said ... and in the case of newer brands, memories from ads. The trick is to arrange things so that the mental connections around the brand are enhancing” Michael Perry Former Chairman & CEO, Unilever
  • 65. Brand “ Consumers build brands the way birds build nests... from scraps and straws they chance upon” Jeremy Bullmore Former Chairman JWT
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  • 73. Brand Gestalt Physical Product Attributes Quality Uses Brand Personality Logo Visual Appearance Country of Origin User Imagery Tangible Benefits Emotional Benefits Brand Customer Relationship Source: Soni Simpson, Stuart Graduate School of Business
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  • 77. How do brands provide value?
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  • 80. The Product and the brand
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  • 98. THANK U……………. HAVE A GOOD DAY…….................... MAY GOD GIVE U ALL THE HAPPINESS IN THIS WORLD