As customers are demanding more in-air features, airline companies are pressed to evolve their offerings…while also managing program costs. Can emerging low-cost manufacturers be the answer? Perhaps, but airline companies will need to closely manage the risks involved with adding new vendors to their programs. Check out a new infographic produced by Wall Street Journal Custom Studios about what questions airline companies must ask themselves as they look to the future.

1. 䄀椀爀氀椀渀攀猀 愀爀攀 搀攀洀愀渀搀椀渀最 洀漀爀攀
昀攀愀琀甀爀攀猀 昀漀爀 氀攀猀猀 洀漀渀攀礀Ⰰ 愀渀搀
䌀栀椀渀愀 洀愀礀 漀昀昀攀爀 氀漀眀ⴀ挀漀猀琀
愀氀琀攀爀渀愀琀椀瘀攀猀 椀渀 愀攀爀漀猀瀀愀挀攀
愀猀 椀琀 栀愀猀 椀渀 洀愀渀甀昀愀挀琀甀爀椀渀最⸀
䄀攀爀漀猀瀀愀挀攀 挀漀洀瀀愀渀椀攀猀
渀攀攀搀 琀漀 洀愀渀愀最攀 挀漀猀琀猀 渀攀攀搀 琀漀 洀愀渀愀最攀 挀漀猀琀猀
眀栀椀氀攀 愀氀猀漀 洀愀渀愀最椀渀最 爀椀猀欀⸀
吀漀 猀漀洀攀 攀砀琀攀渀琀Ⰰ 爀椀猀欀猀 挀愀渀 戀攀
爀攀搀甀挀攀搀 琀栀爀漀甀最栀 爀攀搀甀渀搀愀渀挀礀Ⰰ
戀甀琀 琀栀愀琀 爀愀椀猀攀猀 挀漀猀琀猀⸀ 夀攀琀 愀 爀椀猀欀
琀栀愀琀 戀攀挀漀洀攀猀 爀攀愀氀椀琀礀 挀愀渀 挀漀猀琀 昀愀爀
洀漀爀攀 琀栀愀渀 礀攀愀爀猀 漀昀 戀愀挀欀甀瀀 洀攀愀猀甀爀攀猀⸀
䠀伀圀 吀伀 䴀䄀一䄀䜀䔀 刀䤀匀䬀 䤀一
䄀䔀刀伀匀倀䄀䌀䔀 倀刀伀䜀刀䄀䴀匀
吀栀攀 昀椀爀猀琀 猀琀攀瀀 椀猀 琀漀 洀愀欀攀 愀 爀椀猀欀 愀猀猀攀猀猀洀攀渀琀⸀
圀䠀䄀吀 䄀刀䔀 夀伀唀刀 䜀伀䄀䰀匀㼀
␀
匀䌀䠀䔀䐀唀䰀䔀䌀伀匀吀 倀䔀刀䘀伀刀䴀䄀一䌀䔀
圀䠀䄀吀 䄀刀䔀 夀伀唀刀 刀䤀匀䬀匀㼀
䤀一吀䔀刀一䄀䰀 刀䤀匀䬀匀
⠀䴀伀刀䔀 伀刀 䰀䔀匀匀 䌀伀一吀刀伀䰀䰀䄀䈀䰀䔀⤀
∠ 匀椀氀漀猀
∠ 䐀攀猀椀最渀
∠ 倀氀愀渀渀椀渀最
∠ 䌀漀渀琀爀愀挀琀猀
∠ 倀爀漀搀甀挀琀椀漀渀
∠ 匀甀瀀瀀氀礀 挀栀愀椀渀
∠ 䰀漀渀最 瀀爀漀搀甀挀琀 氀椀昀攀猀瀀愀渀猀∠ 䰀漀渀最 瀀爀漀搀甀挀琀 氀椀昀攀猀瀀愀渀猀
∠ 吀愀氀攀渀琀 猀栀漀爀琀愀最攀猀 愀猀 欀攀礀 攀洀瀀氀漀礀攀攀猀 爀攀琀椀爀攀
䔀堀吀䔀刀一䄀䰀 刀䤀匀䬀匀
⠀䈀䔀夀伀一䐀 䄀一夀䈀伀䐀夀ᤠ匀 䌀伀一吀刀伀䰀⤀
∠ 刀攀最甀氀愀琀椀漀渀猀
∠ 匀漀挀椀愀氀 甀瀀栀攀愀瘀愀氀
∠ 一愀琀甀爀愀氀 搀椀猀愀猀琀攀爀猀
∠ 倀漀氀椀琀椀挀愀氀 椀渀猀琀愀戀椀氀椀琀礀
∠ 䔀挀漀渀漀洀椀挀 搀漀眀渀琀甀爀渀猀
∠ 䌀栀愀渀最椀渀最 搀攀昀攀渀猀攀 戀甀搀最攀琀猀
䘀伀䌀唀匀䤀一䜀 刀䤀匀䬀 䤀一 伀一䔀 䄀刀䔀䄀 䴀䤀䜀䠀吀 刀䔀匀唀䰀吀 䤀一
匀䠀䤀䘀吀䤀一䜀 吀䠀䄀吀 刀䤀匀䬀 吀伀 䄀一伀吀䠀䔀刀 䄀刀䔀䄀Ⰰ
刀䄀吀䠀䔀刀 吀䠀䄀一 刀䔀䐀唀䌀䤀一䜀 䤀吀
吀栀攀 渀攀砀琀 猀琀攀瀀 椀猀 琀漀 挀漀渀猀椀搀攀爀 愀 洀甀氀琀椀瀀爀漀渀最攀搀 愀瀀瀀爀漀愀挀栀⸀
℀
䤀渀琀攀最爀愀琀攀 爀椀猀欀
洀愀渀愀最攀洀攀渀琀 ☀ 挀漀猀琀
洀愀渀愀最攀洀攀渀琀 愀挀爀漀猀猀
昀甀渀挀琀椀漀渀猀 ⠀猀甀瀀瀀氀礀
挀栀愀椀渀Ⰰ 攀渀最椀渀攀攀爀椀渀最Ⰰ
漀瀀攀爀愀琀椀漀渀猀⤀
䤀渀琀攀最爀愀琀攀 爀椀猀欀
洀愀渀愀最攀洀攀渀琀 ☀ 挀漀猀琀
洀愀渀愀最攀洀攀渀琀 愀挀爀漀猀猀
昀甀渀挀琀椀漀渀猀 ⠀猀甀瀀瀀氀礀
挀栀愀椀渀Ⰰ 攀渀最椀渀攀攀爀椀渀最Ⰰ
漀瀀攀爀愀琀椀漀渀猀⤀
℀
䌀漀氀氀愀戀漀爀愀琀攀 眀椀琀栀
猀甀瀀瀀氀椀攀爀猀 漀渀 爀椀猀欀
洀愀渀愀最攀洀攀渀琀
℀
䈀攀琀琀攀爀 洀愀渀愀最攀
挀攀爀琀椀昀椀挀愀琀椀漀渀 昀漀爀
攀渀最椀渀攀攀爀椀渀最
挀栀愀渀最攀猀
䔀洀瀀氀漀礀
攀渀琀攀爀瀀爀椀猀攀 瀀爀漀樀攀挀琀
瀀漀爀琀昀漀氀椀漀
洀愀渀愀最攀洀攀渀琀
愀瀀瀀氀椀挀愀琀椀漀渀猀
刀䤀匀䬀
䤀吀 琀漀漀氀猀 愀爀攀 攀猀猀攀渀琀椀愀氀 昀漀爀 甀瀀搀愀琀椀渀最 椀渀昀漀爀洀愀琀椀漀渀 椀渀
爀攀愀氀 琀椀洀攀 愀渀搀 挀漀洀洀甀渀椀挀愀琀椀渀最 琀漀 猀琀愀欀攀栀漀氀搀攀爀猀⸀
匀伀䘀吀圀䄀刀䔀 吀伀伀䰀匀 䄀䰀匀伀 䌀䄀一㨀
䰀攀瘀攀爀愀最攀 漀渀攀 甀渀椀昀椀攀搀 瘀攀爀猀椀漀渀 漀昀 琀栀攀 琀爀甀琀栀
䤀渀挀漀爀瀀漀爀愀琀攀 挀栀愀渀最攀猀Ⰰ 椀渀挀氀甀搀椀渀最
攀瘀漀氀瘀椀渀最 瀀爀椀漀爀椀琀椀攀猀
䴀漀搀攀氀 愀氀琀攀爀渀愀琀椀瘀攀猀 愀渀搀 攀瘀愀氀甀愀琀攀 欀攀礀 瀀爀漀最爀愀洀
瀀攀爀昀漀爀洀愀渀挀攀 洀攀琀爀椀挀猀 椀渀 爀攀愀氀 琀椀洀攀
吀爀愀搀攀 猀琀甀搀椀攀猀 漀昀昀攀爀 戀攀猀琀 愀氀琀攀爀渀愀琀椀瘀攀猀
愀渀搀 洀漀爀攀 愀挀挀甀爀愀琀攀 挀漀猀琀猀 琀漀 猀甀瀀瀀漀爀琀
愀 挀氀攀愀渀ⴀ猀栀攀攀琀 愀瀀瀀爀漀愀挀栀
␀ ꌀ 갠 ꔀ
儀甀愀渀琀椀昀礀 琀漀琀愀氀 挀漀猀琀 漀昀 漀眀渀攀爀猀栀椀瀀
倀刀伀䐀唀䌀吀䤀嘀䤀吀夀 吀刀䄀一匀倀䄀刀䔀一䌀夀 吀刀䄀䌀䔀䄀䈀䤀䰀䤀吀夀 䐀䔀䌀䤀匀䤀伀一
䴀䄀䬀䤀一䜀
䤀吀 吀伀伀䰀匀 䄀䰀匀伀 䌀䄀一 䤀䴀倀刀伀嘀䔀㨀
匀漀甀爀挀攀猀
ⴀ䐀愀猀猀愀甀氀琀 匀礀猀琀洀攀猀Ⰰ 倀圀䌀Ⰰ 䴀挀䬀椀渀猀攀礀Ⰰ 䔀吀䠀娀Ⰰ 儀甀愀氀椀琀礀 䴀愀最愀稀椀渀攀Ⰰ 伀爀愀挀氀攀