1. Cynthia Briseno
5438 Bakersfield St. San Antonio Tx. 78228 210-867-4976
Customer focused representative with a proven capacity to troubleshoot issues, while maintaining a
high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase
customer loyalty.
Highlights
 High Customer Service Standards
 Strong organizational skills
 Strong problem solving ability
 Dedicated to process improvement
 Energetic work attitude
 Adaptive team player
Experience
Office Clerk (Temporary Assignment) 01/2015 to 04/2015
Northside ISD San Antonio, TX
 Secretarial/Clerical Skills – Word, Excel, Data Entry and Basic Math
 Skill in operating multi-line phone system and efficiently answer questions or route calls
 Ability to assist telephone and walk-in parents in a fast, friendly, and flexible manner
 Ability to protect and secure confidential information regarding students and employees
 Perform other duties as assigned.
 Proficient in English (written and verbal)
Bus Assistant 03/2013 to 09/2014
Northside ISD San Antonio, TX
 Supervise students as they board and leave bus and cross street. Assist the bus driver in
watching students get inside school and residence
 Assist bus driver in maintaining and inspecting bus.
 Keep students safe and orderly while on the school bus, monitor student behavior, and report
student discipline problems.
 Adapt to each student’s special medical, physical, communicative and emotional needs.

2. Central Supply Team Lead 05/2005 to 06/2012
Baptist Medical Center San Antonio, TX
 Perform lead functions in decontamination of equipment and distribution of medical
supplies to the hospital, laboratories and clinics.
 Maintains inventory record and submits requisitions to ensure adequate supply levels.
 Assists in training, scheduling and checking the work of other employees.
 Leads projects under the supervision of the manager.
 Ensures in-service training is provided for all staff.
 Sets well-defined and realistic personal goals; displays a high level of initiative, effort
and commitment towards completing assignments in a timely manner; works with
minimal supervision; is motivated to achieve; demonstrates responsible behavior.