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Chaaminda Kumarasiri [CK]
WHAT PREVENTS
FINANCE MOVING
FROM BACK OFFICE
TO THE FRONTLINE
FCA, FCCA, MCSI, ACMA, FMAAT, MBA(COL), B.Sc. Accy.(USJ)
Founder/CEO – The Human Capital Partner
BUSINESS
LADSCAPE IS
CHANGING
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
SOURCE : PWC – WORKFORCE OF THE FUTUREN, THE COMPETING FORCES SHAPING 2030
are worried about
automation putting jobs
at risk
37%
are ready to learn new
skills or re-train to remain
employable in the future
74%
think technology can
never replace the
human mind
73%
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
“We should
remember that
intellectual
complacency is not
our friend and that
learning - not just
new things but new
ways of thinking - is a
life-long endeavor.”
Blair Sheppard
Global Leader, Strategy and
Leadership Development, PwC
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 4
WHY DO THEY REJECT YOU?
YOUR FOCUS THEIR FOCUS
NUMBERS STORIES
QUANTITY QUALITY
JARGON UNDERSTANDABILITY
TREES FOREST
INFORMATION INSIGHTS
YESTERDAY TOMORROW
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
FOCUS
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
“It is a systematic
process of
IDENTIFYING,
RECORDING,
MEASURING,
CLASSIFYING,
VERIFYING,
SUMMARIZING,
INTERPRETING and
COMMUNICATING
financial information”
ACCOUNTING
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
INTERPRETING
SUMMARIZING
VERIFYING
CLASSIFYING
MEASURING
RECORDING
IDENTIFYING
COMMUNICATING
TO PERMIT
INFORMED
JUDGEMENTS AND
DECISIONS BY USERS
TECHNICALSTRATEGIC
COMFORTZONE
VALUECREATION
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 8
.
.
.
STRUCTURE
AUTOMATE OUTSOURCE
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
CHANGING ROLE
REPORTING
PERFORMANCE
DRIVING
OUTCOMES
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 10
DELIVERS INSIGHT AND VALUE TO THE
REST OF THE BUSINESS
ACTS AS A SERVICE- ORIENTED,
STRATEGIC BUSINESS PARTNER
HELPS TO ANTICIPATE FUTURE AND
MANAGE RISK
TECHNOLOGY EVANGELISTS
MODERN FINANCE
“ Modern Finance
will not just
account for
the past.
It will build the
future of business”
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
11
BEATING THE ODDS
Anticipating and reacting to the
nature and speed of change
Navigating through complexity,
chaos, and confusion.
Maintaining effectiveness despite
constant surprises and a lack of
predictability.
“To thrive in this age of
hyper-change and
growing uncertainty, it
is now an imperative
to learn a new
competency – how to
accurately anticipate
the future”
-Tom Hood,
CEO -Maryland Society of CPAs
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
Acting decisively without always
having clear direction and certainty
12SOURCE: EY SURVEY ‘IS THE FUTURE OF FINANCE NEW TECHNOLOGY OR NEW PEOPLE ?’
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
IF AUTOMATED;
A. The Value of the Finance Function Increases
B. The Value of the Finance Function Decreases
72%
BECOME EVEN
MORE
IMPORTANT
WITHIN THE
ORGANISAZION
69%
HAVE SIGNIFICANTLY
MORE TIME
AVAILABLE FOR
HIGHER VALUE WORK
71%
BECOME MORE
INVOLVED WITH
BUSINESS UNITS
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 14
PRIORITIES
Improve big data and analytics capabilities to transform
forecasting, risk management
Meet the need for new skills by transforming how finance
talent is recruited, retained and developed
Reduce finance function costs through new technologies
such as robotics and process automation
Refine risk management capability, including cyber
Drive efficiency improvements through offshoring, shared
services and outsourcing
Make significant changes to the finance function skill set
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 15
BUILDING TOMORROW’S WORKFORCE
REVISIT HIRING
TRANSFORM THE CULTURE
RE-DESIGN THE STRUCTURE
FOSTER CREATIVITY
STRIKE THE BALANCE
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
Data scientist
Scenario Planner
Market Maker
Social/behavioral
Scientist
DIGITAL
DISRUPTION
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 16
MOVING TO THE FRONT
SEE THE BIG PICTURE
IMPROVE REPORTING
WORK SMARTER
BE TECH SAVVY
UPGRADE SKILLS
BE AGILE
BE HAPPY
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 17
THE BIG PICTURE
SEE THE BIG PICTURE
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 18
DASHBOARDS
IMPROVE REPORTING
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
“56% of CFOs will invest in
dashboards & analytics
technologies in
developing, reporting, and
sharing business critical
information across the
organization.”
- CFO Indicator Survey 2016
REPORTING
STORY TELLERANALYST
REVISIT YOUR
MI REPORTS
IMPROVE REPORTING
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
1. Executive summary with a synopsis
of performance.
2. Variances calculated and
explained.
3. Making use of graphs and charts
to replace lengthy tabular
information where appropriate.
4. Comparison with budget/previous
year and industry where possible.
5. Every key issue identified with
sufficient explanation.
6. Activity data and non-financial
data linked to financial
performance.
7. Supporting documentation and
appendices clearly referenced
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
FROM INFORMATION TO INSIGHTS
IMPROVE REPORTING
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
How confident are you in your organization’s
financial forecasts ?
“64% of CFOs
will plan for
multiple
outcomes to
prepare for
unforeseen
changes”
- CFO Indicator Survey 2016
IMPROVE REPORTING
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
WORK SMARTER
WORK HARDER OR SMARTER
FINANCIAL PSYCHOLOGY
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
BE TECH SAVVY
SOURCE: ACCENTURE STRATEGY – DIGITAL ADOPTION IN FINANCE SURVEY, 2016
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
UPGRADE/ACQUIRE SKILLS
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 26
Learning agility
is the ability &
willingness to learn
from experience,
and subsequently
apply that learning to
perform successfully
under new or first-time
conditions.
AGILE OR FRAGILE
BE AGILE
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 27
CELEBRATE SMALL WINS
CREATIVITY DAY
SHARE THE JOY
GO CRAZY
CREATE A HEAVEN
MOTIVATION
INVOKE EMOTIONS
“Of all the positive
events that influence
inner work life, the
single most powerful
is progress in
meaningful work”
- Teresa Amabile
BE HAPPY
ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017

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What prevents finance moving to the frontline

  • 1. Chaaminda Kumarasiri [CK] WHAT PREVENTS FINANCE MOVING FROM BACK OFFICE TO THE FRONTLINE FCA, FCCA, MCSI, ACMA, FMAAT, MBA(COL), B.Sc. Accy.(USJ) Founder/CEO – The Human Capital Partner
  • 2. BUSINESS LADSCAPE IS CHANGING ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 SOURCE : PWC – WORKFORCE OF THE FUTUREN, THE COMPETING FORCES SHAPING 2030 are worried about automation putting jobs at risk 37% are ready to learn new skills or re-train to remain employable in the future 74% think technology can never replace the human mind 73%
  • 3. ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 “We should remember that intellectual complacency is not our friend and that learning - not just new things but new ways of thinking - is a life-long endeavor.” Blair Sheppard Global Leader, Strategy and Leadership Development, PwC
  • 4. ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 4 WHY DO THEY REJECT YOU? YOUR FOCUS THEIR FOCUS NUMBERS STORIES QUANTITY QUALITY JARGON UNDERSTANDABILITY TREES FOREST INFORMATION INSIGHTS YESTERDAY TOMORROW ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
  • 5. ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 FOCUS
  • 6. ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 “It is a systematic process of IDENTIFYING, RECORDING, MEASURING, CLASSIFYING, VERIFYING, SUMMARIZING, INTERPRETING and COMMUNICATING financial information” ACCOUNTING
  • 7. ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 INTERPRETING SUMMARIZING VERIFYING CLASSIFYING MEASURING RECORDING IDENTIFYING COMMUNICATING TO PERMIT INFORMED JUDGEMENTS AND DECISIONS BY USERS TECHNICALSTRATEGIC COMFORTZONE VALUECREATION
  • 8. ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 8 . . . STRUCTURE AUTOMATE OUTSOURCE ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
  • 9. ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 CHANGING ROLE REPORTING PERFORMANCE DRIVING OUTCOMES
  • 10. ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 10 DELIVERS INSIGHT AND VALUE TO THE REST OF THE BUSINESS ACTS AS A SERVICE- ORIENTED, STRATEGIC BUSINESS PARTNER HELPS TO ANTICIPATE FUTURE AND MANAGE RISK TECHNOLOGY EVANGELISTS MODERN FINANCE “ Modern Finance will not just account for the past. It will build the future of business” ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
  • 11. 11 BEATING THE ODDS Anticipating and reacting to the nature and speed of change Navigating through complexity, chaos, and confusion. Maintaining effectiveness despite constant surprises and a lack of predictability. “To thrive in this age of hyper-change and growing uncertainty, it is now an imperative to learn a new competency – how to accurately anticipate the future” -Tom Hood, CEO -Maryland Society of CPAs ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 Acting decisively without always having clear direction and certainty
  • 12. 12SOURCE: EY SURVEY ‘IS THE FUTURE OF FINANCE NEW TECHNOLOGY OR NEW PEOPLE ?’
  • 13. ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 IF AUTOMATED; A. The Value of the Finance Function Increases B. The Value of the Finance Function Decreases 72% BECOME EVEN MORE IMPORTANT WITHIN THE ORGANISAZION 69% HAVE SIGNIFICANTLY MORE TIME AVAILABLE FOR HIGHER VALUE WORK 71% BECOME MORE INVOLVED WITH BUSINESS UNITS
  • 14. ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 14 PRIORITIES Improve big data and analytics capabilities to transform forecasting, risk management Meet the need for new skills by transforming how finance talent is recruited, retained and developed Reduce finance function costs through new technologies such as robotics and process automation Refine risk management capability, including cyber Drive efficiency improvements through offshoring, shared services and outsourcing Make significant changes to the finance function skill set ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
  • 15. ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 15 BUILDING TOMORROW’S WORKFORCE REVISIT HIRING TRANSFORM THE CULTURE RE-DESIGN THE STRUCTURE FOSTER CREATIVITY STRIKE THE BALANCE ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 Data scientist Scenario Planner Market Maker Social/behavioral Scientist DIGITAL DISRUPTION
  • 16. ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 16 MOVING TO THE FRONT SEE THE BIG PICTURE IMPROVE REPORTING WORK SMARTER BE TECH SAVVY UPGRADE SKILLS BE AGILE BE HAPPY ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
  • 17. ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 17 THE BIG PICTURE SEE THE BIG PICTURE
  • 18. ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 18 DASHBOARDS IMPROVE REPORTING ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 “56% of CFOs will invest in dashboards & analytics technologies in developing, reporting, and sharing business critical information across the organization.” - CFO Indicator Survey 2016
  • 19. REPORTING STORY TELLERANALYST REVISIT YOUR MI REPORTS IMPROVE REPORTING ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 1. Executive summary with a synopsis of performance. 2. Variances calculated and explained. 3. Making use of graphs and charts to replace lengthy tabular information where appropriate. 4. Comparison with budget/previous year and industry where possible. 5. Every key issue identified with sufficient explanation. 6. Activity data and non-financial data linked to financial performance. 7. Supporting documentation and appendices clearly referenced
  • 20. ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 FROM INFORMATION TO INSIGHTS IMPROVE REPORTING ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
  • 21. ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 How confident are you in your organization’s financial forecasts ? “64% of CFOs will plan for multiple outcomes to prepare for unforeseen changes” - CFO Indicator Survey 2016 IMPROVE REPORTING ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
  • 22. ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 WORK SMARTER WORK HARDER OR SMARTER
  • 23. FINANCIAL PSYCHOLOGY ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
  • 24. ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 BE TECH SAVVY SOURCE: ACCENTURE STRATEGY – DIGITAL ADOPTION IN FINANCE SURVEY, 2016 ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
  • 25. ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 UPGRADE/ACQUIRE SKILLS ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
  • 26. ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 26 Learning agility is the ability & willingness to learn from experience, and subsequently apply that learning to perform successfully under new or first-time conditions. AGILE OR FRAGILE BE AGILE ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017
  • 27. ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017 27 CELEBRATE SMALL WINS CREATIVITY DAY SHARE THE JOY GO CRAZY CREATE A HEAVEN MOTIVATION INVOKE EMOTIONS “Of all the positive events that influence inner work life, the single most powerful is progress in meaningful work” - Teresa Amabile BE HAPPY ALL RIGHTS RESERVED - THE HUMAN CAPITAL PARTNER - 2017