CareClues Scribe is a Cloud-based Electronic Health Records Software that enables e-prescriptions generation and systematized digital archiving and transmission of patient medical information. Hands-on access to patient prescriptions and medical records allows medication adherence, health status monitoring and preventive care.

1. Structure medical records
documentation with
CareClues Scribe

2. 52% of patients gained
access to their medical
records in 2017, up from
42% in 2014.
who viewed their
medical records did so
upon encouragement
from their providers.
63% of
patients
Source: ONC data brief
52%
42%
2014 2017
63%

3. CareClues Scribe
CareClues Scribe is a Cloud-based Electronic Health Records Software
that enables e-prescriptions generation and systematized digital
archiving and transmission of patient medical information. Hands-on
access to patient prescriptions and medical records allows medication
adherence, health status monitoring and preventive care.

5. Tiresome prescription
writing on paper pads
Speedier, paperless
e-prescriptions generation
Want to achieve better ongoing care management?
CareClues Scribe gives end-to-end insights into
patient-centric clinical records at point of care
PROBLEM STATEMENT
HOSPITALS/CLINICS/
INDIVIDUAL PRACTICES
CARECLUES FILLS THE GAP
Chances of handwriting and
comprehension related
errors
Error-free digital prescriptions and
easier understanding by patients
and pharmacies
No real-time capturing or
access to patient data
Digital patient medical records with
data security and privacy
Reliance on human
memory or paper
documents
Instant visibility of digitized patient
medical history – previous/current drugs,
discontinuations, duration, dosage
No method to influence
patient medication
compliance behavior
Improved medication compliance by
giving patients access to their medical
records, doctor notes and reminding
them to read it prior to a visit
Time-consuming
patient visit
Optimized consultation time with
e-prescriptions, templates and digital
medical documents
Difficulty in coordinated care
due to lack of concrete link
with various stakeholders
Coordinated care - Direct sending of
e-prescriptions to patients, other
doctors, nurses, staff
Challenges of checking
prescription drug abuse
Helps prevent prescription drug abuse
with all previous prescriptions and
patient medical records accessible
instantly at point of care

6. Core Functionalities
Smart Preview to minimize errors
Intuitive algorithm based prescription generation
Scribble e-prescriptions using image and diagram
Scribbled and digitized e-prescriptions
Pre-populated patient information
Access to patient medical records
Direct follow-up consultations scheduling from the EHR tab
E-prescription sharing functionality
Automated refills
Clinical notes, lab orders, vitals and clinical diagrams inclusion in e-prescriptions
Leverage templates to reduce consultation time
Pharmaceutical company name display for prescribed medicines
Templates to add new medicines in the industry for future use
Functionality to put signatures on e-prescriptions

7. Benefits for Physicians
Better care management with digitized prescriptions, diagnoses, complaints, examinations,
instructions, drugs, clinical notes, lab orders, images, diagrams and vitals in one place
Cloud-based EHR for 24/7 access and sharing of medical records with other doctors, staff,
nurses, pharmacists and patients
Coordinated care in multi-specialty facilities with all physicians simultaneously accessing
medical records
Preventive care (due to digital medical records and error-free e-prescriptions) – Timely
diagnosis of underlying conditions and reduced duplication of tests, delays in treatment and
wrong medication incidence along with its related side-effects
Faster prescription generation with intuitive algorithm
Reduced consultation time with templates and pre-filled patient details
Increased focus on patient care due to automated workflows like prescription generation and
payment settlement
Patient diagnostic tests management – Digitized lab orders, reports upload and doctor
review via EHR, patient portal and patient app
Follow-up consultation scheduling – Physicians can view clinical reports and book follow-ups
directly from the EHR
Physician and patient follow-up consultation reminders for increased appointment compliance
Consolidated view of previous and future patient appointment dates
Reduced staff workload due to switching from paper charts to electronic records
Reduced infrastructure requirement due to no storage of paper records
High-level data security and privacy with HIPAA compliance
Integrated diagnostic labs and pharmacies for lab tests and medicine orders
Minimized errors in e-prescriptions and increased precision for patients and pharmacies
CareClues Scribe
Automating patient files management for better care
and safety outcomes at each stage of the treatment

8. Comprehensive view of patient health status with image, clinical notes, clinical diagrams,
vitals, e-prescriptions and lab orders in EHR
Improved decision-making with regards to treatment and care plans due to instantly available
patient medical data
Aid in diagnosis with end-to-end access to a patient's health status and medical information
Automated refills for easy future order placement
Improved medication adherence with 24/7 access to medical records by patients
Templates for new medicines addition for future reference
Authenticity with physician signatures stamping on e-prescriptions
Seamless printing and PDF conversion command and output
Appointment remindersPre-scheduled calendar
Guaranteed on-time in-clinic/online consultationDoctor-friendly e-prescribing tools
Comprehensive view of patient health statusInstantly-accessible medical records
Coordinated care in multi-specialty facilities
Medical records sharing among various
stakeholders
Post-visit care managementImproved care outcomes
Automated refillsLab test orders by patients
Follow-ups scheduling and reminders

9. Appointment remindersMulti-channel appointment booking
Guaranteed on-time in-clinic/online consultationE-prescriptions
Comprehensive view of patient health statusInstantly-accessible medical records
Improved care outcomesPost-visit care
Lab test orders by patientsAutomated refills
Follow-ups scheduling and remindersE-pharmacy
Patient diagnostic tests management – Digitized lab orders, reports upload and doctor review
via EHR, patient portal and patient app
Preventive care (due to digital medical records and error-free e-prescriptions) – Timely
diagnosis of underlying conditions and reduced duplication of tests, delays in treatment and
wrong medication incidence along with its related side-effects
Physician and patient follow-up consultation reminders for increased appointment compliance
Integrated diagnostic labs and pharmacies for lab tests and medicine orders
Minimized errors in e-prescriptions and increased precision for patients and pharmacies
Comprehensive view of patient health status with image, clinical notes, clinical diagrams, vitals,
e-prescriptions and lab orders in EHR
Improved decision-making by doctor with regards to treatment and care plans due to instantly
available patient medical data
Better diagnosis by doctor with end-to-end access to a patient's health status and medical
information
Automated refills for easy future order placement
Improved medication adherence with 24/7 access to medical records by patients
Benefits for Patients

10. CareClues’ unique suite of products is
designed to comprehensively cater for your
medical practice management needs.
Check out our mainstream digital software offerings to
upscale your practice, revenues and administration.
CareClues Tracker
CareClues Medic
CareClues Telemedicine
CareClues Patient Portal and Patient App
CareClues Command

11. Algorithm-based patient queues management
Time based patient wait-time management
Instant information on waiting patients
Smart scheduling for walk-ins management
Last-minute appointments management
Provision to mark delays and follow-up consultations
Reduction in no-shows
Follow-up consultations management
Priority for high-value and VIP patients
Digital medical billing and revenue cycle management (RCM)
Doctor’s calendar management and schedule centralization
Role-based access transfer to staff to manage appointments
Dynamic slotting of patients and procedures depending on type
Physician and staff leave management across all channels
Notch up your practice and OPD operations with
CareClues Command
CareClues Command is a PMS that offers you an integrated Cloud-based
medical practice management solution for all kinds of healthcare settings
to automate routine administrative workflows, streamline outpatient
department and enhance the quality of patient care delivered.
Core Functionalities
Multi-channel appointment booking
Real-time appointment booking via hospital website widgets and doctor/patient app
Real-time appointment booking via OPD staff and social media channels
Doctor, clinic, department and branch selection during appointment booking
Smart interface to select doctor based on specialty and availability
Call center management for appointment booking
Doctor schedule centralization with customizable settings
Single window view for a doctor’s appointments across all clinics
Streamlined OPD workflows

12. Appointment confirmation/status change/cancellation information via SMS, email or WhatsApp
Appointment delay/rescheduling and doctor’s availability information via SMS, email or WhatsApp
Reminder notifications via SMS, email or WhatsApp to reduce no-shows and cancellations
Follow-up consultation reminders via SMS, email or WhatsApp
Information on estimated wait-time
Detailed visit instructions and procedure-specific instructions for patients
Patient communications
Customized internal campaigns creation for hospitals and clinics
Internal quality assessment and monitoring through patient feedback
Analytics dashboard for viewing summary of campaign responses
Customer feedback collection
Detailed reports on patient wait-time, no-shows, cancellations and channels of acquisition
Reports on resource utilization and patient satisfaction based on feedbacks and wait-time
Doctor inventory utilization reports
Follow-up patients funnel report for revenue enhancement
Insights on top performing physicians and departments vis-à-vis revenue and patient footfall
Insights on revenue bifurcated at procedure level
Reports on doctor’s OPD time adherence and patient’s appointment time adherence
Insights on demographics and disease bifurcated at patient and geographical level
Reports on medication prescribed by physicians
Diagnostic module reports
Analytics: NABH accreditation and business reports
E-prescribing - scribbled and digitized prescriptions
Instant access to patient medical records
Electronic health records (EHR)
Booking of on-demand sample collection from home by patients
Automated instructions for patients based on the type of sample collection
Lab procedures management
C O R E F U N C T I O N A L I T I E S

13. Decongest waiting rooms with
CareClues Tracker
CareClues Tracker - a Machine Learnt Predictive Queue Management
System - is an organization-wide display mechanism of patient flow at
key services areas in a healthcare facility. Real-time, transparent visibility
of queues at multiple counters along with a centralized tracking system
helps eliminate disorganized queuing, predict wait-time accurately for
the patients, and ensure operational efficiency.
Core Functionalities
Time-based patient wait-time management
Centralized display of all queues along with related information
Centralized tracking of all queues
Connectivity across multiple counters
Patient ticket dispersion via online appointment
Accurate ETA forecast
Customizable settings
Compatible with display devices – LCD/LED TVs
Effortless installation

14. CareClues Medic is a Doctor App that streamlines clinical practice and
strengthens physician-patient relationship. Greater digital presence
helps boost revenues and patient base of medical professionals. The app
enables doctors to single-handedly manage all of their practice-related
tasks from appointment booking, digital billing, follow-ups scheduling to
post-visit care delivery.
Unlock newer revenue streams and simplify practice with
CareClues Medic
Core Functionalities
Personalized physician profile
Online consultation booking
Access to patient medical records
Real-time notifications and reminders for appointment adherence
Telemedicine - video, phone, chat
In-depth revenue reports and business insights for performance assessment
Physician calendar management across multiple clinics
Single window view for appointments across all clinics
Provision to mark delays, follow-ups and cancel appointments
User access transfer to staff to let them manage appointments
Postpaid billing cycles to earn now and pay later

15. CareClues Telemedicine services enable practitioners to broaden their
clinical landscape by enabling reachability in the remotest of
geographical locations. De-stress a strained public healthcare system in
times of health emergencies, and maintain your regular revenue and
patient flow with one-on-one virtual consultations.
Maximize geographical penetration
across all patient demographics with
CareClues Telemedicine
Core Functionalities
Video, phone and chat teleconsultations
Formal doctor training - online or in-person
E-prescribing - scribbled and digitized prescription generation
Electronic health records (EHRs)
Data security and ownership
Advanced reporting
Functionality to add multiple family members for patients
Option to select preferred language for consultation

16. Achieve 24/7 physician-patient communication
and on-demand care with
CareClues Patient Portal
and Patient App
CareClues Patient Portal and Patient App enhance end-to-end patient
engagement throughout the care journey. Patients achieve round-the-clock
access to a suite of healthcare services, communication tools and medical
records. Coordinated care with the providers makes patients active partners
in their treatment. Plus, dedicated facility profiles on the portal and app
increases the footprint of various physicians, clinics, laboratories and
hospitals in the digital space.
Core Functionalities
Patient registration and profile
Online appointment booking and check-in
Follow-up consultations booking
Telemedicine - video, phone, chat
Health tests and packages
Doctor and facility discovery
Health queries at no cost
Archiving of patient medical records
Experts-approved healthcare content
E-pharmacy for e-prescriptions and refills
Intuitive patient communication tools
Authentic customer reviews and ratings

17. Takeaways
Data Security
The entry of technology in the healthcare ecosystem has added value —
human as well as financial — to care delivery. Futuristic health-tech
systems have made care more patient-centric while allowing providers
to generate revenue and save cost. CareClues products and services are
designed keeping in mind the needs of this emerging digital healthcare
model. They come with a slew of features to provide comprehensive
medical coverage with focus on quality care and high patient
satisfaction levels. For providers, our gamut of digital healthcare
offerings are aimed at eliminating barriers related to cost, time and
location letting them capitalize on this changing trend.
Secure cloud-based hosting - AWS
End-to-end encryption
MoHFW (India), GDPR and HIPAA guidelines compliance
Role-based access control

18. Website: www.careclues.com
Email: support@careclues.com
Phone: +91 33 40502501
Our Partners
Contact Us
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Address:
Eternity Building, 8th Floor, Block DN1,
Sector V, Kolkata - 700091
/careclues

19. www.careclues.com