CareClues RxStore is a Pharmacy App designed to organize day-to-day pharmacy operations, including processing medical bills, inventory management and revenues calculation for online sales conducted. Pharmacists can manage their business unit efficiently and pitch for higher online business while preventing burnout. The app is designed to help in better record keeping of all prescriptions and patient demographics. Pharmacists can also leverage its advanced features to achieve incremental business and cross-sell. Useful features like automated refills and drug substitute recommendations will help complete orders faster and boost sales. Plus, authentic user reviews and feedback functionality are integrated to build goodwill and increase patient retention. Pharmacists can assess their business performance from time to time using the business analytics dashboard in the app.

1. Boost online sales
turnover and manage
sales cycle with
CareClues RxStore

2. Patient expectations for
digital capabilities like
requesting prescription
refills electronically
have hiked to 77% in
2019 from 67% in 2016.
Source: Accenture 2019 Digital Health Consumer Survey
77%
67%
2016 2019

3. CareClues RxStore is a Pharmacy App designed to organize
day-to-day pharmacy operations, including processing medical bills,
inventory management and revenues calculation for online sales
conducted. Pharmacists can manage their business unit efficiently
and pitch for higher online business while preventing burnout. The
app is designed to help in better record keeping of all prescriptions
and patient demographics. Pharmacists can also leverage its
advanced features to achieve incremental business and cross-sell.
Useful features like automated refills and drug substitute
recommendations will help complete orders faster and boost sales.
Plus, authentic user reviews and feedback functionality are integrated
to build goodwill and increase patient retention. Pharmacists can
assess their business performance from time to time using the
business analytics dashboard in the app.
CareClues RxStore

5. Poor inventory
management
Well-maintained records of ordered,
in-stock and sold medicines
Mismanaged sales and operations?
Get CareClues RxStore to generate revenues online
and execute administrative tasks at independent,
hospital or chain pharmacies
PROBLEM STATEMENT PHARMACIES CARECLUES FILLS THE GAP
Ill-managed pharmacy
workflows
Well-ordered day-to-day
processes
Hassle of handling
countless paper bills
Speedy digital medical bills
generation
Time-consuming,
bothersome calculations
with risk of errors
Error-free digital medical bills with
auto-discount calculation
Manual accounts
maintenance
Earnings calculation for any
specified period of time
No or less income from
online business channels
Greater revenue yield from
online sales
Laborious physical task of
managing a pharmacy
Reduced physical and mental strain
with a digital tool to aid pharmacy
management
Wearisome collection of numerous
paper prescriptions
Systematic records of all
prescriptions in one place
No capturing of patient
demographics
Digital storage of patient-related
information
Lack of direct means of communication
in case of online orders
Direct customer calling
functionality to clarify doubts
Lesser possibility of upselling, cross
selling and incremental business
Substitute medicines
recommendation to reduce order
cancellations and maximize income
Repeat physical visits or online order
placements that take time
Automated refills for faster repeat
order completions
Less customer acquisition from
digital platforms
Authentic user testimonials and
ratings to reinforce a pharmacy’s
reputation and boost conversions
Chances of customer attrition and
dissatisfaction
User feedback submission to weed out
inefficient processes and build
stronger business-customer
relationship and brand loyalty

6. Core Functionalities
Dedicated pharmacy profile
Discount offered display
Home delivery service display
Direct customer calling functionality
User calling functionality
Add/remove multiple pharmacists in a single account
Real-time notifications
Real-time order status updates
Filters to view accepted, approved, initiated and out-for-delivery orders
Substitute medicine suggestions by pharmacist
Automated refills
Auto-discount calculation
Easy bill generation
Storage of all prescriptions and patient demographics
Inventory management
Revenues calculation for any time period
Analytics dashboard for performance review and improvement
Authentic user reviews, ratings and feedback
Integrable with CareClues PMS and CareClues EHR

7. CareClues’ unique suite of products is
designed to comprehensively cater for your
medical practice management needs.
Check out our mainstream digital software offerings to
upscale your practice, revenues and administration.
CareClues Scribe
CareClues Medic
CareClues Telemedicine
CareClues Patient Portal and Patient App
CareClues Tracker
CareClues Command

8. Algorithm-based patient queues management
Time based patient wait-time management
Instant information on waiting patients
Smart scheduling for walk-ins management
Last-minute appointments management
Provision to mark delays and follow-up consultations
Reduction in no-shows
Follow-up consultations management
Priority for high-value and VIP patients
Digital medical billing and revenue cycle management (RCM)
Doctor’s calendar management and schedule centralization
Role-based access transfer to staff to manage appointments
Dynamic slotting of patients and procedures depending on type
Physician and staff leave management across all channels
Notch up your practice and OPD operations with
CareClues Command
CareClues Command is a PMS that offers you an integrated Cloud-based
medical practice management solution for all kinds of healthcare settings
to automate routine administrative workflows, streamline outpatient
department and enhance the quality of patient care delivered.
Core Functionalities
Multi-channel appointment booking
Real-time appointment booking via hospital website widgets and doctor/patient app
Real-time appointment booking via OPD staff and social media channels
Doctor, clinic, department and branch selection during appointment booking
Smart interface to select doctor based on specialty and availability
Call center management for appointment booking
Doctor schedule centralization with customizable settings
Single window view for a doctor’s appointments across all clinics
Streamlined OPD workflows

9. Appointment confirmation/status change/cancellation information via SMS, email or WhatsApp
Appointment delay/rescheduling and doctor’s availability information via SMS, email or WhatsApp
Reminder notifications via SMS, email or WhatsApp to reduce no-shows and cancellations
Follow-up consultation reminders via SMS, email or WhatsApp
Information on estimated wait-time
Detailed visit instructions and procedure-specific instructions for patients
Patient communications
Customized internal campaigns creation for hospitals and clinics
Internal quality assessment and monitoring through patient feedback
Analytics dashboard for viewing summary of campaign responses
Customer feedback collection
Detailed reports on patient wait-time, no-shows, cancellations and channels of acquisition
Reports on resource utilization and patient satisfaction based on feedbacks and wait-time
Doctor inventory utilization reports
Follow-up patients funnel report for revenue enhancement
Insights on top performing physicians and departments vis-à-vis revenue and patient footfall
Insights on revenue bifurcated at procedure level
Reports on doctor’s OPD time adherence and patient’s appointment time adherence
Insights on demographics and disease bifurcated at patient and geographical level
Reports on medication prescribed by physicians
Diagnostic module reports
Analytics: NABH accreditation and business reports
E-prescribing - scribbled and digitized prescriptions
Instant access to patient medical records
Electronic health records (EHR)
Booking of on-demand sample collection from home by patients
Automated instructions for patients based on the type of sample collection
Lab procedures management
C O R E F U N C T I O N A L I T I E S

10. Decongest waiting rooms with
CareClues Tracker
CareClues Tracker - a Machine Learnt Predictive Queue Management
System - is an organization-wide display mechanism of patient flow at
key services areas in a healthcare facility. Real-time, transparent visibility
of queues at multiple counters along with a centralized tracking system
helps eliminate disorganized queuing, predict wait-time accurately for
the patients, and ensure operational efficiency.
Core Functionalities
Time-based patient wait-time management
Centralized display of all queues along with related information
Centralized tracking of all queues
Connectivity across multiple counters
Patient ticket dispersion via online appointment
Accurate ETA forecast
Customizable settings
Compatible with display devices – LCD/LED TVs
Effortless installation

11. CareClues Scribe is a Cloud-based Electronic Health Records Software
that enables e-prescriptions generation and systematized digital
archiving and transmission of patient medical information. Hands-on
access to patient prescriptions and medical records allows medication
adherence, health status monitoring and preventive care.
Structure medical records documentation with
CareClues Scribe
Core Functionalities
Smart Preview to minimize errors
Intuitive algorithm based prescription generation
Scribble e-prescriptions using image and diagram
Scribbled and digitized e-prescriptions
Pre-populated patient information
Access to patient medical records
Direct follow-up consultations scheduling from the EMR tab
E-prescription sharing functionality
Automated refills
Clinical notes, lab orders, vitals and clinical diagrams inclusion in e-prescriptions
Leverage templates to reduce consultation time

12. CareClues Medic is a Doctor App that streamlines clinical practice and
strengthens physician-patient relationship. Greater digital presence
helps boost revenues and patient base of medical professionals. The app
enables doctors to single-handedly manage all of their practice-related
tasks from appointment booking, digital billing, follow-ups scheduling to
post-visit care delivery.
Unlock newer revenue streams and simplify practice with
CareClues Medic
Core Functionalities
Personalized physician profile
Online consultation booking
Access to patient medical records
Real-time notifications and reminders for appointment adherence
Telemedicine - video, phone, chat
In-depth revenue reports and business insights for performance assessment
Physician calendar management across multiple clinics
Single window view for appointments across all clinics
Provision to mark delays, follow-ups and cancel appointments
User access transfer to staff to let them manage appointments
Postpaid billing cycles to earn now and pay later

13. CareClues Telemedicine services enable practitioners to broaden their
clinical landscape by enabling reachability in the remotest of
geographical locations. De-stress a strained public healthcare system in
times of health emergencies, and maintain your regular revenue and
patient flow with one-on-one virtual consultations.
Maximize geographical penetration
across all patient demographics with
CareClues Telemedicine
Core Functionalities
Video, phone and chat teleconsultations
Formal doctor training - online or in-person
E-prescribing - scribbled and digitized prescription generation
Electronic health records (EHRs)
Data security and ownership
Advanced reporting
Functionality to add multiple family members for patients
Option to select preferred language for consultation

14. Achieve 24/7 physician-patient communication
and on-demand care with
CareClues Patient Portal
and Patient App
CareClues Patient Portal and Patient App enhance end-to-end patient
engagement throughout the care journey. Patients achieve round-the-clock
access to a suite of healthcare services, communication tools and medical
records. Coordinated care with the providers makes patients active partners
in their treatment. Plus, dedicated facility profiles on the portal and app
increases the footprint of various physicians, clinics, laboratories and
hospitals in the digital space.
Core Functionalities
Patient registration and profile
Online appointment booking and check-in
Follow-up consultations booking
Telemedicine - video, phone, chat
Health tests and packages
Doctor and facility discovery
Health queries at no cost
Archiving of patient medical records
Experts-approved healthcare content
E-pharmacy for e-prescriptions and refills
Intuitive patient communication tools
Authentic customer reviews and ratings

15. Takeaways
Data Security
The entry of technology in the healthcare ecosystem has added value —
human as well as financial — to care delivery. Futuristic health-tech
systems have made care more patient-centric while allowing providers
to generate revenue and save cost. CareClues products and services are
designed keeping in mind the needs of this emerging digital healthcare
model. They come with a slew of features to provide comprehensive
medical coverage with focus on quality care and high patient
satisfaction levels. For providers, our gamut of digital healthcare
offerings are aimed at eliminating barriers related to cost, time and
location letting them capitalize on this changing trend.
Secure cloud-based hosting - AWS
End-to-end encryption
MoHFW (India), GDPR and HIPAA guidelines compliance
Role-based access control

16. Website: www.careclues.com
Email: support@careclues.com
Phone: +91 33 40502501
Our Partners
Contact Us
All product names, logos, and brands are property of their respective owners.
Address:
Eternity Building, 8th Floor, Block DN1,
Sector V, Kolkata - 700091
/careclues

17. www.careclues.com