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Strategies for Deep Civic
Engagement with High Impact
  Ariane Hoy & Mathew Johnson, Bonner Foundation
      for the AAC&U Personal & Social Responsibility Conference • October 2011
        For more information contact ahoy@bonner.org or mjohnson@siena.edu
Current Trends
               I have to study                                                84%


Too busy with other activities                                          74%



                    Length and Depth of Involvement
               I have to work

                                                         47%
                                                                  60%

I don't know what is available


                    Barriers to Engagement
       Lack of transportation                            47%

          Not enough energy                           44%


                    Campus Mobilization
        Too busy with friends
                                                35%

What I would like to do is not
                                             31%
         available

  It makes me uncomfortable         18%
                                  14%
     Previous bad experience


                             0%    20%          40%            60%      80%         100%

                                        Strongly Agree         Agree
Change the Trend Lines:
Engaged Learning Through
Strategy 1: Student Leadership:
   The Student Experience and
   Developmental Model

Strategy 2: Academic Connections:
   The High-Impact Curricular
   Developmental Model

Strategy 3: Community Capacity:
   Research and Evidence-Driven Practice
NASCE Tool     n = 8159 respondents
              Total n for study= 11,230

                Average Age: 21 years
                 Average GPA: 3.26

             8% non-traditional students
Drill Type
Down    Frequency
          Depth
An Issue:
 Students focused on doing short-term service.
            How many hours per month do you
              engage in community service?

      40%
      35%    32%
                   29%
      30%
      25%                19%
      20%
      15%                      8%
      10%                           5%   7%
       5%
       0%
                     -5

                       0

                       0

                       0
                     40

                      0
                    -1

                    -2

                    -3



                   n4
                 n0




                  1-
                n6

      Be n 11

      Be n 21



                ha
              n3
               ee
             ee




             et
           tw



            ee

            ee

            ee
          tw




          or
        tw

        tw

        tw
         Be
       Be




       M
      Be
An Issue:
                          Students focused on doing short-
                          term service without much depth.

                                                                                                  70

                                                                                                  60

                                                                                                 50

                                                                                                 40
                                                                                                       One Shot
                                                                                                 30
                                                                                             20
                                                                                                       Continuing
                                                                                             10
                                                                                             0
                                                                                                       Deep




                                                                                       vic
                                                                                       Ci
                                                                                   r
                                                                                 de
                                                                              El
One Shot
                                                                        alt
                                                                       en
                                                                     h

                                                                     m
                                                             alt

                                                                  on

   Continuing
                                                           He

                                                               vir
                                                      er
                                                     ng



                                                             En
                                                     Hu
                                                 s
                                              es




                Deep
                                          ssn
                                  s

                                       ele
                                 iou

                                       m
                                lig

                                      Ho
                         th

                              Re
                          u
                       Yo
An Issue:
               Students are working.

      How many hours per week do you work
           at your job or internship?

30%         27%
                          22%
25%                                 Between 0 and 5
20%                   17%
         13%                  15%
               10%                  Between 5 and 10
15%
10%                  5%             Between 10 and 20
       4%
 5%                                 More than 20
 0%
       Before XYZ    At XYZ
An Issue:
      College attendance gap.
An Issue:
                                 Students are working and...
               I have to study                                              84%


Too busy with other activities                                        74%


               I have to work                                   60%

I don't know what is available                           47%

       Lack of transportation                            47%

          Not enough energy                            44%

                                                 35%
        Too busy with friends

What I would like to do is not
                                               31%
         available

  It makes me uncomfortable              18%
                                       14%
     Previous bad experience


                             0%         20%      40%           60%    80%
An Issue:
     Colleges have maxed out the potential
     service mobilization of students... NOT!

      Yes: College   Yes: High School   No: High School




                          46%             3%
                                                          41% Drop
                                                           3% Gain
                          41%            10%
      No: College
An Issue:
    Students are satisfied with the service opportunities
    they have access to at their campus. Not really!


                       57%
Overall, I am satisfied with my personal level
 of involvement in community service here
               at ... University.

                       43%
                Are not satisfied.
Structure Matters
                    I have participated through…

          student group                   74
    service organization             27
           sought myself          25
   other college entities         25
                  course         21
       organized project         19
              led project       18          Structured peer-
             service trip   13             group avenues for
             sports team    11            engagement lead to
         religious group    9             more engagement.
A




Strategy 1: Student Leadership
	 Element 1: Placements
	 Element 2: Student Development
	 Element 3: Integrative Learning
	 Element 4: Money
A
A solution:
Element 1: Placement
Build developmental,
multi-semester/year,
intensive, team based
placements.
Example:
 Democratic Present findings to School Board
Engagement
            Organize public forum on school lunch

      Policy Research model lunch programs, farm-to-school, obesity
   Research
             Evaluate student attitudes toward nutrition

   Capacity Lead workshops for board, staff, & volunteers
   Building
    Summer Manage summer program with high school students
       Team Help expand to other schools in district
    Regular Coach elementary students in School Garden Club

          1x Plant School Garden for Orientation
Developmental Service
                                                    Excellence
                                                    Elevated responsibilities, often
                                                    tying to capstone project


                                   Example
                                    Leadership position for site
                                    or program, managing a
                                    team or project

                    Experience
                     Commitments to multi-
                     semester programmatic
                     role addressing community
                     need

 Exploration
 Intentional immersions that
 provide exposure and result in
 additional commitment
A solution:
Element 2: Student Development
Provide intentional education, training &
reflection activities.
Training Guides:
Education, Training, Reflection
                                                                   Excellence
                                                                    Active listening
                                                                                            Social justice
                                                                    Communication
                                                                                            Vocation & career exploration
                                                                    Goal setting
                                                                                            Spiritual exploration
                                                                    Organization
                                                                                            Connection to academic study
                                                                    Reflection
                                                                                            (capstone/thesis)
                                                                    Time management



                                            Example
                                              Delegation                Leadership of civic engagement
                                              Event planning            International perspective
                                              Fundraising               Research and deliberative democracy
                                              Grant writing             Social justice
                                              Running a meeting         Spiritual exploration
                                              Volunteer management



                   Experience
                   Balance/boundaries
                                           Analysis of Diversity
                   Budgeting
                                           Knowledge of poverty
                   Conflict resolution
                                           Understanding of place
                   Facilitation
                                           Critical Thinking
                   Planning
                                           Political dimensions of civic engagement
                   Teamwork

Explore
Active listening
                      Knowledge of self
Communication
                      Knowledge of community
Goal setting
                      Introduction to Diversity
Organization
                      Community building
Reflection
                      Forms of civic engagement
Time management
A solution:
Element 3: Integrative Learning
Cohort-based, key integrative
learning experiences along the
way.
Cornerstone Activities
                                                  Senior Presentation
                                                   Culminating project and
                                                   reflection paper, with public
                                                   presentation


                                    Third Year Leadership
                                    Project Often an international service
                                            immersion or campus-wide civic
                                                  engagement initiative

                 Second Year Exchange
                   Multi-campus event
                   involving learning, service,
                   and exposure to political
                   dimensions


 First Year Trip
  Cohort immersion into new
  place involving service,
  reflection, and exposure to
  issues in context
A solution:
Element 4: Money
Provide financial
support through
scholarships, work
study, and
stipends.
Integration: Michael Austerlitz
Graduate of Hobart and
William Smith College and
Middlesex County College •
Now enrolled at Cornell’s Public
                                           Led Homelessness
Policy Graduate Program                    Team at HWS

                                   Research & Issue Brief
                                   on Chronic Homelessness


                       Elijah’s Promise and
                       program Bonner
                       Intern Role
    Served at Elijah’s
    Promise in NJ
M
Student Impact & Alumni Survey Find...




   Co-Curricular is Critical
Student Impact & Alumni Survey Find...




  Dialogue Across Difference is most
           critical variable
Student Impact & Alumni Survey Find...




Importance and value of structured and
       unstructured reflection
Student Impact & Alumni Survey Find...




 Importance and value of roles of
Faculty, Partner and Staff Mentors
Student Impact & Alumni Survey Find...
    Average Volunteering Rates in the United States Versus Bonner Graduates
   60.0



   45.0                                                                 49.2

                                        42.3                          49.2
   30.0
              26.3

   15.0



      0
*Average Citizen     26.3% *Average College Graduate 42.3%onner Graduates in Our Sample 49.2%
                                                         B



  Persistent community & civic
   engagement after college
Student Impact & Alumni Survey Find...




   Persistent community & civic
    engagement after college
Student Impact & Alumni Survey Find...


33% Government/public sector
32% Non profit organization
25% For-profit/Private sector
6% Self employed




     Career Choice
What about these elements stand out as
connections or illustrations of high-impact
 educational practices? Where do you see
           the potential links?
An Issue:
Co-curricular settings
not necessarily
supporting intellectual
and cognitive abilities
(writing, civic
education, poverty
analysis, political
dimensions)
An Issue:
        Community partner agencies need:

1. Trained and experienced, higher-level volunteers.

2. With the academic and professional skills to take on
   the design, assessment, planning, and other capacity
   building activities needed.

3. With the developmental maturity to lead teams,
   connect to other agencies, and move towards issue-
   based community organizing.
!
    Community partner agencies need:
An Issue:
Threat of having a
boutique program
that affects only
relatively few
(60-80) students
An Issue:
        Colleges have maxed out the level of service and
        community engagement they can mobilize among
        students. NOT!




10% of students account for 49% of community service
An Issue:
Keeping service
program at
margins of
institutional value
and support
Strategy 2: Academic Connection
	 Element 1: Faculty Development
	 Element 2: Curriculum Development
	 Element 3: High Impact Practices
A solution:
Element 1: Faculty Development
Moving beyond semester projects:
Connecting faculty to service similarly
intentional, multi-year, developmental
progression.
Tie faculty members in...

                                              Issue/
  Public Education
                                            Site Team                            Networking
                                                                                   Convening,
   Speakers, Forums,                        Students &                            Social Media,
     Dissemination
                                              Faculty                               Mapping
                                             Advisor



           Policy News &
               Analysis                                                  Capacity
           PolicyOptions.org                                             Building
                                                                   Program, Planning & Tech
                                                                          Support
                                 Community-
                                    Based
                                  Research &      Direct Service
                               Service-Learning




Ask faculty for multi-year involvement
A solution:
Element 2: Curriculum Development
Structured academic pathways that
integrate academics and service.
Academic Model:
• Intensive
• Multi-Year
• Developmental
• Course
  Connections
• Minor,
  Certificate,
  Concentration
Academic Model:
                                Capstone
                                  Integrative Seminars
                                  Honors Theses


                    Research Coursework
                    CBR / Methodology
                    Undergraduate Research Projects
                    Courses with Internship Connections
                    Full-time Internships
       Bridge Coursework
        Poverty
        Politics
        Global
        Diversity

Gateway/Lead-In Courses
A solution:
Element 3: High-Impact Practices
All HIPs connect to community
engagement.
Linking High-Impact Practices
Fourth Year
   Capstone Placement      Capstone / Research
Third Year
   International Service   Global Learning
      Cohort Meetings      Undergraduate Research
Second Year
            Exchange       Cognate Course
      Cohort Meetings      Learning Community
First Year
                    Trip   Seminar
What do you think are the needs (i.e.,
learning, resources, planning, guidance) of
  faculty and staff to effectively integrate
 HIPs and civic/community engagement?
An Issue:
 Campus-community
 partnerships want ways
 (beyond anecdotes and
 counting hours) to
 describe how their
 programs are making an
 impact
An Issue:
The field is moving to integrate mechanisms
of impact assessment and evidence-based
program models in a climate of scarce
resources
An Issue:
Moving beyond “mission,” and “pedagogy” to
“partnership” and “co-creation of community
solutions.”(Saltmarsh and Hartley)
Technocratic Engagement

                                    Community
   Teaching,
   Learning,
  Researching                        Teaching,
                                     Learning,
                                    Researching
       in/for

                   Community          with

                               Democratic Engagement
Strategy 3: Community Capacity
	 Element 1: Partner Development
	 Element 2: Public Policy
	 Element 3: Assessment
	 Element 4: Strategic Planning
A solution:
Element 1: Build Partner Capacity
Model for community partner development
that includes multiple types of
engagement by the institution building
towards deep partnerships that make
democratic engagement the norm.
Partner Developmental Model
 Democratic Engagement                           Engaged
                                                   Reciprocal!
                                                   Ongoing development & evaluation of
                                                   vision, planning, and capacity building
                                                   High-impact integration

                                   Established
                                     Co-created strategic vision and plan
                                     Multi-year commitments
                                     Team with multiple positions
                                     Various types of engagement

             Emerging
               Multi-year agreements and placements
               Positions at multiple levels
               Exploration of academic connections

Exploratory                              Technocratic Engagement
Short-term & one-year placements
A solution:
Element 2: Public Policy
Integration of public policy
and program model
research, guided by
community partners
needs, to identify and
spread proven program
models and effective
community solutions.
A solution:
Element 3: Assessment
a. Student mobilization,
b. Student impact
c. Faculty engagement,
d. Non-profit effectiveness,
e. Community capacity-
building and impact.
A solution:
Element 4: Strategic Planning
Integration of evidence and data with
program and institutional strategic
planning.
Where do we collectively go from here?
How can we steer higher education to
maximize its potential as a resource to
            communities?

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Strategies for Deep Civic Engagement with High Impact (Bonner at AAC&U)

  • 1. Strategies for Deep Civic Engagement with High Impact Ariane Hoy & Mathew Johnson, Bonner Foundation for the AAC&U Personal & Social Responsibility Conference • October 2011 For more information contact ahoy@bonner.org or mjohnson@siena.edu
  • 2. Current Trends I have to study 84% Too busy with other activities 74% Length and Depth of Involvement I have to work 47% 60% I don't know what is available Barriers to Engagement Lack of transportation 47% Not enough energy 44% Campus Mobilization Too busy with friends 35% What I would like to do is not 31% available It makes me uncomfortable 18% 14% Previous bad experience 0% 20% 40% 60% 80% 100% Strongly Agree Agree
  • 3. Change the Trend Lines: Engaged Learning Through Strategy 1: Student Leadership: The Student Experience and Developmental Model Strategy 2: Academic Connections: The High-Impact Curricular Developmental Model Strategy 3: Community Capacity: Research and Evidence-Driven Practice
  • 4. NASCE Tool n = 8159 respondents Total n for study= 11,230 Average Age: 21 years Average GPA: 3.26 8% non-traditional students
  • 5. Drill Type Down Frequency Depth
  • 6.
  • 7. An Issue: Students focused on doing short-term service. How many hours per month do you engage in community service? 40% 35% 32% 29% 30% 25% 19% 20% 15% 8% 10% 5% 7% 5% 0% -5 0 0 0 40 0 -1 -2 -3 n4 n0 1- n6 Be n 11 Be n 21 ha n3 ee ee et tw ee ee ee tw or tw tw tw Be Be M Be
  • 8. An Issue: Students focused on doing short- term service without much depth. 70 60 50 40 One Shot 30 20 Continuing 10 0 Deep vic Ci r de El One Shot alt en h m alt on Continuing He vir er ng En Hu s es Deep ssn s ele iou m lig Ho th Re u Yo
  • 9. An Issue: Students are working. How many hours per week do you work at your job or internship? 30% 27% 22% 25% Between 0 and 5 20% 17% 13% 15% 10% Between 5 and 10 15% 10% 5% Between 10 and 20 4% 5% More than 20 0% Before XYZ At XYZ
  • 10. An Issue: College attendance gap.
  • 11. An Issue: Students are working and... I have to study 84% Too busy with other activities 74% I have to work 60% I don't know what is available 47% Lack of transportation 47% Not enough energy 44% 35% Too busy with friends What I would like to do is not 31% available It makes me uncomfortable 18% 14% Previous bad experience 0% 20% 40% 60% 80%
  • 12. An Issue: Colleges have maxed out the potential service mobilization of students... NOT! Yes: College Yes: High School No: High School 46% 3% 41% Drop 3% Gain 41% 10% No: College
  • 13. An Issue: Students are satisfied with the service opportunities they have access to at their campus. Not really! 57% Overall, I am satisfied with my personal level of involvement in community service here at ... University. 43% Are not satisfied.
  • 14. Structure Matters I have participated through… student group 74 service organization 27 sought myself 25 other college entities 25 course 21 organized project 19 led project 18 Structured peer- service trip 13 group avenues for sports team 11 engagement lead to religious group 9 more engagement.
  • 15. A Strategy 1: Student Leadership Element 1: Placements Element 2: Student Development Element 3: Integrative Learning Element 4: Money
  • 16. A A solution: Element 1: Placement Build developmental, multi-semester/year, intensive, team based placements.
  • 17. Example: Democratic Present findings to School Board Engagement Organize public forum on school lunch Policy Research model lunch programs, farm-to-school, obesity Research Evaluate student attitudes toward nutrition Capacity Lead workshops for board, staff, & volunteers Building Summer Manage summer program with high school students Team Help expand to other schools in district Regular Coach elementary students in School Garden Club 1x Plant School Garden for Orientation
  • 18. Developmental Service Excellence Elevated responsibilities, often tying to capstone project Example Leadership position for site or program, managing a team or project Experience Commitments to multi- semester programmatic role addressing community need Exploration Intentional immersions that provide exposure and result in additional commitment
  • 19. A solution: Element 2: Student Development Provide intentional education, training & reflection activities.
  • 21. Education, Training, Reflection Excellence Active listening Social justice Communication Vocation & career exploration Goal setting Spiritual exploration Organization Connection to academic study Reflection (capstone/thesis) Time management Example Delegation Leadership of civic engagement Event planning International perspective Fundraising Research and deliberative democracy Grant writing Social justice Running a meeting Spiritual exploration Volunteer management Experience Balance/boundaries Analysis of Diversity Budgeting Knowledge of poverty Conflict resolution Understanding of place Facilitation Critical Thinking Planning Political dimensions of civic engagement Teamwork Explore Active listening Knowledge of self Communication Knowledge of community Goal setting Introduction to Diversity Organization Community building Reflection Forms of civic engagement Time management
  • 22. A solution: Element 3: Integrative Learning Cohort-based, key integrative learning experiences along the way.
  • 23. Cornerstone Activities Senior Presentation Culminating project and reflection paper, with public presentation Third Year Leadership Project Often an international service immersion or campus-wide civic engagement initiative Second Year Exchange Multi-campus event involving learning, service, and exposure to political dimensions First Year Trip Cohort immersion into new place involving service, reflection, and exposure to issues in context
  • 24. A solution: Element 4: Money Provide financial support through scholarships, work study, and stipends.
  • 25. Integration: Michael Austerlitz Graduate of Hobart and William Smith College and Middlesex County College • Now enrolled at Cornell’s Public Led Homelessness Policy Graduate Program Team at HWS Research & Issue Brief on Chronic Homelessness Elijah’s Promise and program Bonner Intern Role Served at Elijah’s Promise in NJ
  • 26. M
  • 27. Student Impact & Alumni Survey Find... Co-Curricular is Critical
  • 28. Student Impact & Alumni Survey Find... Dialogue Across Difference is most critical variable
  • 29. Student Impact & Alumni Survey Find... Importance and value of structured and unstructured reflection
  • 30. Student Impact & Alumni Survey Find... Importance and value of roles of Faculty, Partner and Staff Mentors
  • 31. Student Impact & Alumni Survey Find... Average Volunteering Rates in the United States Versus Bonner Graduates 60.0 45.0 49.2 42.3 49.2 30.0 26.3 15.0 0 *Average Citizen 26.3% *Average College Graduate 42.3%onner Graduates in Our Sample 49.2% B Persistent community & civic engagement after college
  • 32. Student Impact & Alumni Survey Find... Persistent community & civic engagement after college
  • 33. Student Impact & Alumni Survey Find... 33% Government/public sector 32% Non profit organization 25% For-profit/Private sector 6% Self employed Career Choice
  • 34. What about these elements stand out as connections or illustrations of high-impact educational practices? Where do you see the potential links?
  • 35. An Issue: Co-curricular settings not necessarily supporting intellectual and cognitive abilities (writing, civic education, poverty analysis, political dimensions)
  • 36. An Issue: Community partner agencies need: 1. Trained and experienced, higher-level volunteers. 2. With the academic and professional skills to take on the design, assessment, planning, and other capacity building activities needed. 3. With the developmental maturity to lead teams, connect to other agencies, and move towards issue- based community organizing.
  • 37. ! Community partner agencies need:
  • 38. An Issue: Threat of having a boutique program that affects only relatively few (60-80) students
  • 39. An Issue: Colleges have maxed out the level of service and community engagement they can mobilize among students. NOT! 10% of students account for 49% of community service
  • 40. An Issue: Keeping service program at margins of institutional value and support
  • 41. Strategy 2: Academic Connection Element 1: Faculty Development Element 2: Curriculum Development Element 3: High Impact Practices
  • 42. A solution: Element 1: Faculty Development Moving beyond semester projects: Connecting faculty to service similarly intentional, multi-year, developmental progression.
  • 43. Tie faculty members in... Issue/ Public Education Site Team Networking Convening, Speakers, Forums, Students & Social Media, Dissemination Faculty Mapping Advisor Policy News & Analysis Capacity PolicyOptions.org Building Program, Planning & Tech Support Community- Based Research & Direct Service Service-Learning Ask faculty for multi-year involvement
  • 44. A solution: Element 2: Curriculum Development Structured academic pathways that integrate academics and service.
  • 45. Academic Model: • Intensive • Multi-Year • Developmental • Course Connections • Minor, Certificate, Concentration
  • 46. Academic Model: Capstone Integrative Seminars Honors Theses Research Coursework CBR / Methodology Undergraduate Research Projects Courses with Internship Connections Full-time Internships Bridge Coursework Poverty Politics Global Diversity Gateway/Lead-In Courses
  • 47. A solution: Element 3: High-Impact Practices All HIPs connect to community engagement.
  • 48. Linking High-Impact Practices Fourth Year Capstone Placement Capstone / Research Third Year International Service Global Learning Cohort Meetings Undergraduate Research Second Year Exchange Cognate Course Cohort Meetings Learning Community First Year Trip Seminar
  • 49. What do you think are the needs (i.e., learning, resources, planning, guidance) of faculty and staff to effectively integrate HIPs and civic/community engagement?
  • 50. An Issue: Campus-community partnerships want ways (beyond anecdotes and counting hours) to describe how their programs are making an impact
  • 51. An Issue: The field is moving to integrate mechanisms of impact assessment and evidence-based program models in a climate of scarce resources
  • 52. An Issue: Moving beyond “mission,” and “pedagogy” to “partnership” and “co-creation of community solutions.”(Saltmarsh and Hartley) Technocratic Engagement Community Teaching, Learning, Researching Teaching, Learning, Researching in/for Community with Democratic Engagement
  • 53. Strategy 3: Community Capacity Element 1: Partner Development Element 2: Public Policy Element 3: Assessment Element 4: Strategic Planning
  • 54. A solution: Element 1: Build Partner Capacity Model for community partner development that includes multiple types of engagement by the institution building towards deep partnerships that make democratic engagement the norm.
  • 55. Partner Developmental Model Democratic Engagement Engaged Reciprocal! Ongoing development & evaluation of vision, planning, and capacity building High-impact integration Established Co-created strategic vision and plan Multi-year commitments Team with multiple positions Various types of engagement Emerging Multi-year agreements and placements Positions at multiple levels Exploration of academic connections Exploratory Technocratic Engagement Short-term & one-year placements
  • 56. A solution: Element 2: Public Policy Integration of public policy and program model research, guided by community partners needs, to identify and spread proven program models and effective community solutions.
  • 57.
  • 58. A solution: Element 3: Assessment a. Student mobilization, b. Student impact c. Faculty engagement, d. Non-profit effectiveness, e. Community capacity- building and impact.
  • 59. A solution: Element 4: Strategic Planning Integration of evidence and data with program and institutional strategic planning.
  • 60. Where do we collectively go from here? How can we steer higher education to maximize its potential as a resource to communities?

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