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JEWISH COMMUNITY
MARKETING & PR AGENCY
    Brand Management  Marketing Communications  PR & Publicity
  Community Engagement Marketing  Leadership & Board Consulting
 Social Media Campaigns  Membership Campaigns  Donor Relations

                           Presented to


    STEPHEN S. WISE TEMPLE
                     by Jeremy Broekman
                  BROEKMAN communications
                       December 2012


                                                                    1
Experience.
•   15+ years in Marketing, Brand Management & PR
•   Founded in August 2000 (after 2-year stint / 48 feature film promotions
    with Universal Television PPV/VOD)
•   Marketing + Social Media + Creative + Consultant in ONE
•   Specialized niche in working with Jewish Community & Non-Profits
•   Services include:
         Brand Management & Identity Campaigns
         Donor Relations Campaign Development
         Community Engagement Marketing
         Leadership & Board Consulting
         Website Development / Content Management {CMS}
         Social Media Campaigns & Moderation
         Online Advertising, Pay-Per-Click & Facebook
         Search Engine Optimization {SEO}
         Event Production with Sponsorship & Partnerships                    Page 1
                                                                              2
Jewish Community.
•   Deep non-profit experience – Jewish Big Brothers/Sisters of Los Angeles, Friends of Sheba Medical Center at
    Tel HaShomer American Friends of the Binational Science Foundation (AFBSF), NA’AMAT USA, Zimmer Children’s
    Museum, The Oscar Litwak Foundation, Anti-Defamation League, BBYO, Habonim Dror, Our Space LA – Special Needs
    collaboration between Temple Aliyah and VBS
•   Cedars-Sinai and the HUC’s Kalsman Institute in partnership for the Jewish Wisdom &
    Wellness: A Week of Learning 2013 Conference
•   40+ synagogues – Membership/Donor Relations campaigns, websites
    Beth Yeshurun & Day School (Houston, TX); Abraham Joshua Heschel Day School (Northridge, CA); Valley Beth
    Shalom (Encino, CA); Kehillat Ma’arav (Santa Monica, CA); Temple Israel (Minn, MN); Temple Beth Sholom (Tustin,
    CA); Temple Isaiah (West Los Angeles, CA); Congregation Beth Am (Los Altos, CA); Anshe Emet (Chicago,IL); University
    Synagogue (Brentwood, CA); Congregation Beth Torah (Torrance, CA); Congregation Beth Israel (Vancouver, BC); Beth
    Tzedec (Toronto, Canada) 
•   Day School Marketing Experience - National Day School Foundation, Abraham Joshua Heschel Day
    School, Valley Beth Shalom Day School & Preschool, Beth Yeshurun Day School, University Synagogue Early Childhood
    Ctr
•   University Marketing - American Jewish University/University of Judaism, Hebrew Union College
•   Jewish Community Centers - Valley Cities Jewish Community Center, Westside Jewish Community Center,
•   Jewish Youth Organizations including B’nai Brith Youth Organization (raised over $50k
    targeting California Jews in 8-month capital campaign)
•   Schools / Camps targeting Jewish Community:  
    Woodcrest Preschools, Woodcrest Elementary School, Valley Trails, VT Sports Camp, Cottontail, Active Minds Active
    Bodies                                                                                                            Page 2
•   Membership Management Services – User Interface/esign for Membership Management Software                           3
Non-Profit & Foundations.
•   International Family Film Festival
•   Think Pandas
•   The Oscar Litwak Foundation
•   International Coaches Federation
•   Michael A. Ruddo Foundation
•   Congress for the New Urbanism
    Civic Art Awards & Conference Party
•   Screen Actors Guild Foundation
    $5M Capital Campaign for Actors
    Resource Center
•   First Americans in the Arts
•   J. Paul Getty Center & Family Foundation
•   North Hollywood Theatre & Arts Festival
•   NoHo Children’s Arts Festival
•   International Student Film Festival
•   National Alliance of Hispanic Health
•   Coro: Southern California
•   Anti-Defamation League
                                               Page 3
                                               4
NA’AMAT USA case study.




                          Page 4
                          5
Branding examples.




                     Page 5
                      7
Branding examples.




                     Page 6
                      7
Entertainment Publicity Experience.
•   DreamWorks Animation
    Repped for 3 years (2003-2006) – ‘Shrek’, ‘Shrek2’, ‘Spirit’, ‘SharkTale’, ‘Madagascar’
•   New Line Cinema
    ‘The New World’ Benefit Premiere for First Americans of The Arts (Native Americans)
•   Screen Actors Guild & SAG Foundation
    Managed PR for 30+ events and parties including nearly every studio (1 year contract)
    “Brokeback Mountain” benefit premiere, Launch $5m capital campaign
•   J. Paul Getty Center ‘Coming of Age’ Exhibit
    Launched first and only community event with 3000 people (produced w/ CARS)
•   Fiesta Broadway
    PR for 3 stages ranging from music to health; 1million latinos in Downtown LA
•   North Hollywood Theatre & Arts Festival
    Sponsorship, PR for 2-3 years, 250K people
•   Focus Features - ‘Brokeback Mountain’ Premiere benefitting SAG Foundation
•   Columbia Pictures - Baby Geniuses 1, 2
•   Sony Pictures - Screenblast Digital Video/Audio Software launch
•   Storypopolis
    Handled business affairs for acquisition from Paul Allen/Vulcan Ventures. 40 book launches for major publishers.
•   High profile work with Celebrity Book Launches.
    Launched Duchess of York’s first children’s book, Jamie Lee Curtis ‘It’s Hard to Be Five’, and Brendon Fraiser’s
    collaboration with‘Dragonheart’.
•   International Family Film Festival, North Hollywood
    Theatre & Arts Festival, International Student Film Festival
•   Universal Studios – marketing for over 48 feature film titles hitting ppv/vod window                               Page 7
•                                                                                                                      8
Real Estate.
•   The Sliding Door Company - Social Media Director
    Launched extensive nationwide campaign
•   Kalia Living – Social Media/Creative Director
    Four (4) master plan communities of Luxury homes in Costa Rica – 1500+ acres. Rebrand company.
    Extensive social media, blogging, + affiliate campaigns WW.
•   Weintraub Real Estate Group / Malibu Lumber Yard
    Creative Director for luxury shopping center development. Freelance marketing/pr/social media. In-house
    Private Consulting – “supplementary” to ad/pr agencies.
•   Consensus Inc.
    Land Use/Entitlement PR Firm – Community Relations for John Laing Homes, Home Depot, John Laing
    Homes, M. David Paul, Standard Pacific Homes, J.h Snyder, BNSF, OCTA and numerous others. Extensive
    web, blog, development, social media and pr experience.
•   Pinnacle Estate Properties Inc.
    Trained 900+ agents across 8 offices on using Social Media. Creative/Marketing Director for 7 years.
    500+ direct mail campaigns. Corporate identity. PR for 5 office openings + 20 th Anniversary Campaign.
    Partnership since 2005.
•   Coldwell Banker
    100th Anniversary Campaign in 2006 for PR. Freelance for social media.

                                                                                                              Page 8
                                                                                                              9
Interest to take Brand to next level.
 By developing comprehensive, strategic Marketing & Social
 Media plan, we will be in a better position to:

  •Increase foot traffic and Capture greater enrollment through effectively
  marketing and promotion via social networks, online efforts and local programming;
  •Initiate community involvement, community engagement, outreach and other acts
  of good will to gain local recognition;
  •Distinguish from our “competitive organizations”
  •Promote unpublicized success and capitalize/leverage experience;
  •“Tell The Story” more effectively to members, stakeholders, prospective
  members and key media as well as Garner greater coverage of key news stories;
  •Showcase prominent staff, board, lay volunteer leadership as thought leaders in the
  community;
  •Develop strategic partnerships with key industry leaders & organizations that
  compliment our mission;
  •Engage prospective volunteers and donors through more targeted promotions;
  and,
  •Enhance referral sources and Jewish Community partner relationships and
  collaborate in a more meaningful way for mutual publicity.

                                                                                         Page 9
                                                                                          7
Enhancing Your Brand.

   Develop             Execute &              Measure
  Marketing            Moderate               Results
  Publicity &                                 & ROI
 Community                                     with
 Engagement            Modify as             Campaign
    Plan                we go!                 Goals.




                We have features for every step of the way



                                                       Page 10
                                                        10
Develop
 Social Media
  & Online
  Marketing
    Plan



Author Marketing, Social Media & PR Plan
From Situation Assessment & Analysis to Development




                                                      Page 11
                                                       12
Situation Assessment & Branding Audit:
o Reconnaissance mission to collect everything about Stephen S. Wise (History, Competitive
  Analysis, Enrollment, Temple Membership, past PR/news, donor reports, brochures, etc.).
o Launch Brand investigation. Discuss appropriate avenues which can include, 1) Surveys, 2)
  Stakeholder meetings, 3) Town Hall meeting, 4) Focus Groups, etc.
o Conduct SWOT analysis (strengths, weaknesses, opportunities and threats) and Present
  findings.
o Evaluation of online brand, existing SEO programs (back link report determines where site is
  listed or mentioned online), and existing social media campaigns.
o Profiles. Gather all Profiles. Analysis of online branding. Audit is opportunity to ensure brand
  security (own brand name/domain). Level of completion on 100+ sites. Analysis of Landing pages.

o Branding. Make sure identity campaign is consistent. Ensure proper use of style guide (if one
  doesn’t exist, we create). Voice - see past communication messaging documents if any (will
  develop moving forward).
o Blogging. Collect logins. Analyze existing posts and content. Evaluate comments and
  methodology to response. Existing Editorial Calendar? How we publish information.
o Social Elements. Reviews. Ratings. Yelp. Forums. Sharing Mechanisms. Evaluation of likes,
  tweets, shares, Linkedin statuses, etc.
o PR / News Content. What type of content is shared? Company driven? Product specific info?
  Industry News? Schedule or Plan? Messaging document?
o Promotions. Evaluate past campaigns. Schedule or Calendar? Terms of Service in place? Wrap-
  up? Reporting?
o Tracking. Site Analytics. Traffic visitation statistics (bounce rate, length, page views, referring
  links, entry/exit links, keywords, etc.). Collaboration between Web Development, SEO and
  Social Media Manager? ROI highly dependent on this.
                                                                                                  13
o Marketing Tools & Resources. Wibiya? Bookmarklets? Sharing tools? Online Chat? We’ll 12        Page
Execute Marketing Plan
Develop Code Book, Pre-Flight Arrangements, Terms of Service, Style
Guide and Messaging Documents to allow flexibility in engagement.


                                                                      Page 13
                                                                       14
Flexibility. Engagement. Empowerment.
o Develop Code Book.
  Develop code book with a detailed plan of what we are doing, what we agree to execute and where we want to
  be. Need certain level of flexibility to make lateral and vertical moves quickly. While prioritizing the plan,
  sometimes window are created that we can capitalize if we have prior approval and can run with the ball.
  Determine Kosher and not-Kosher parameters.
o Develop Pre-Flight Arrangements.
  Green may mean go, but there are levels of approval we agree on for certain agenda items and other layers of
  approval for social media profile development to work smoothly (at all hours of the night).
o Terms of Service.
  Agreed upon terms for how we handle giveaways, how we handle negative feedback. How we handle positive
  feedback, how we go back to management with critical action items, etc. Ultimately business & legal affairs sets
  this agenda, but there is a negotiation to get best terms possible for SM.
o Style Guide.
  Use of logo. Use of fonts. Colors. Monikers. Taglines. All the obvious stuff. How we position and brand. Must
  keep this consistent throughout. And correct those places where errors may exist.
o Messaging Documents.
  Ideally, we’ll go week to week with a concerted effort ensuring that messaging/content used for our Advertising
  and PR is being utilized and leveraged strategically with social media & online marketing.
o Success linked to Internal Coordination.
  Strong desire to coordinate with internal staff, clergy, synagogue publicity/marketing department, board of
  directors, parent leaders, and stakeholders. Ideal team will work closely together. Can work independently, but
  have seen most success when it’s collaboration.




                                Example                                                                     Page 14
                                                                                                             15
Social
Networking.
Define & Launch.
Drive traffic.
Position brand.
Improve visibility
and marketing.
Increase sales!




                     Page 15
                      16
Analyze & Measure Results.
Measure Results & ROI against CAMPAIGN GOALS




                                               Page 16
                                                17
Tracking The Results:
o Site Analytics. Traffic visitation statistics. Core visitors (uniques vs.
  returning), Bounce rate. Length of visit. Page view depth. Popular pages.
  Referring links. Entry/exit links. Keywords. Search engine programs.
o Blast Email Tracking. Visitation track core statistics of delivery,
  bounces/errors, opens, click thrus, specific call to action links, etc.
o SEM Tracking.
o SEO Tracking.
o Online Marketing Analysis. Collaboration between Web Development,
  SEO and Social Media Manager.
o Create Baseline Report. Provide weekly/monthly updates on use of
  website and the above!

  ALL THE WHILE WITH THE GOAL OF MEASURING
  YOUR RETURN ON INVESTMENT - YOUR ROI!!!




                                                                      Page 17
                                                                       18
4
   BLAST
   EMAIL
 CAMPAIGNS
   LEAD
GENERATION




Blast Email Campaigns
Lead Generation Tool #1




                          Page 18
                           19
Blast Email Campaigns
o   Enhance existing campaigns using either Constant Contact or MyEmma blast email program.
o   Develop email lists and scrape all resources.
o   Launch series of direct email campaigns with audience-targetd specific call-to-action items!
o   Develop new creative for email templates, online newsletter, announcements, breaking news,
    videos we’ll develop/launch, promotion of testimonials – parents, teachers, kids, etc., and all
    things media driven, etc.
o   Launch opt-in campaigns for all past prospective members/enrollees who have provided us with
    their information.
o   Launch campaigns for current “customers” = Create a “friends and family” ambassador
    program enabling them to pass on discounts, special deals, and savings
o   Launch alumni campaign and solicit our fans for photos & quotes that empower prospects
    to TAKE A TOUR and Visit Campus, Get Enrollment packet or ENROLL NOW.
o   Launch campaigns for those people who just frequented our site, but need call to actions.
o   Leverage social media in all blast emails….
o   Create calls to action to promote:
       o "Become A Fan on Facebook" or
       o "Follow us on Twitter"or
       o "READ our blog" or
       o "Fill out our new Inquiry Form" (using JotForm.com)
o   Manage the campaigns
o   Measure the results through tracking mechanisms (analytics, sales)




                                                                                            Page 19
                                                                                             20
5
   COACHING
      AND
    TRAINING




Coaching & Training
Use of social media that Stephen S. Wise and staff need to employ!




                                                                     Page 19
                                                                      21
Coaching & Training leads to empowerment!
The More Participation, The Better the Engagement.

Train staff on how to manage all social network activities
Empower staff to get training and get involved as success of social media is ALWAYS the sum of the
parts of engagement across the company

IDEAL SITUATION: Social Media Package #1
Example of how we can utilize internal staff for small pieces of the pie.

Tami Weiser, Elementary School Principal         Blog, Thought Leadership, Linkedin
Rabbi Josh D. Zweiback, Senior Educator          Blog, Thought Leadership, Linkedin
Beth Behar, Director of Admission                Facebook, Twitter
Samantha Powell, Associate Director of Admission Facebook, Twitter
and School Registrar
Video producer                              Website, Youtube, Vimeo
Graphic Artist/Designer                          Pinterest, Facebook, Slideshare




                              Example                                                      Page 20
                                                                                            22
6
  ASSET TO
   SENIOR
   STAFF,
   ADMIN
     &
 MARKETING




Advisory Role
Optional




                Page 21
                 23
Asset to Senior Staff, Admin & Marketing
o Advisory role online (unless otherwise requested)
o Be a soundboard to ideas and act as an advisor to Rabbi Josh D. Zweiback and
  advisory board or Board of Directors
o Play role of Communications Director meets Creative Director or Brand
  Manager to help punch up admissions enrollment sales collateral, marketing/publicity
  materials, powerpoint presentations, website, social media graphics, etc.
o Provide brainstorming and marketing plan development ideas to department
  heads
o Creation of ambassador program with parents, and alumni – KEY to future
  success
o Act as extension of synagogue publicity and school marketing department
  to collectively execute together.




                        Example                                                 Page 22
                                                                                 24
7
 MANAGING
     THE
   WEBSITE




Website Management
Optional




                     Page 23
                      25
Optional: Website Management
- Make recommendations and Oversee home page improvement including links to social
  media, new blog, reviews, etc.
- Add on to our new key CALL TO ACTION buttons and install more social networking
  tools!!
- Manage website content development to help us improve site
- See potential role to evaluate improvements to website and potential help you make design
  changes and improvements over time.
- Review what's currently being employed from our list of organic SEO options
- Potential role to act as SEO Manager to take the website to the next level. Review what's
  currently being employed from our list of organic SEO options.
- Make recommendations including links to social media, new blog, reviews, etc. Content
  Management System optimization, SEO plug-ins, offline software, etc.
- Evaluate and make recommendations to SEO company if relevant!




                          Example                                                   Page 24
                                                                                     26
Terms of Collaboration
BROEKMAN communications would love to be your partner.




Short term & long term engagement approaches.

Training Department, Team or One-on-one approach.

Speaker or Seminar approach.




                                                         27
THANK YOU FOR YOUR CONSIDERATION

“Until you are committed, there is hesitancy, the chance to draw back, ineffectiveness. It is true: the moment
one definitely commits oneself, then Providence moves. All sorts of things begin to happen to help you that
would never otherwise have occurred. A whole stream of events issues from that decision, raising in your
favor all manner of unforeseen incidents, meetings and material assistance, which you couldn't have dreamt
would come your way.

I have learned a deep respect for one of Goethe's couplets, which bears repeating: "Are you in earnest? Seize
this very minute. What you can do, or dream you can, begin it. Boldness has genius, power and magic in it."
                                         -- W.H. Murray, Scottish Mountaineer




                                                                                                           28

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JEWISH COMMUNITY MARKETING & PR AGENCY

  • 1. JEWISH COMMUNITY MARKETING & PR AGENCY  Brand Management  Marketing Communications  PR & Publicity  Community Engagement Marketing  Leadership & Board Consulting  Social Media Campaigns  Membership Campaigns  Donor Relations Presented to STEPHEN S. WISE TEMPLE by Jeremy Broekman BROEKMAN communications December 2012 1
  • 2. Experience. • 15+ years in Marketing, Brand Management & PR • Founded in August 2000 (after 2-year stint / 48 feature film promotions with Universal Television PPV/VOD) • Marketing + Social Media + Creative + Consultant in ONE • Specialized niche in working with Jewish Community & Non-Profits • Services include:  Brand Management & Identity Campaigns  Donor Relations Campaign Development  Community Engagement Marketing  Leadership & Board Consulting  Website Development / Content Management {CMS}  Social Media Campaigns & Moderation  Online Advertising, Pay-Per-Click & Facebook  Search Engine Optimization {SEO}  Event Production with Sponsorship & Partnerships Page 1 2
  • 3. Jewish Community. • Deep non-profit experience – Jewish Big Brothers/Sisters of Los Angeles, Friends of Sheba Medical Center at Tel HaShomer American Friends of the Binational Science Foundation (AFBSF), NA’AMAT USA, Zimmer Children’s Museum, The Oscar Litwak Foundation, Anti-Defamation League, BBYO, Habonim Dror, Our Space LA – Special Needs collaboration between Temple Aliyah and VBS • Cedars-Sinai and the HUC’s Kalsman Institute in partnership for the Jewish Wisdom & Wellness: A Week of Learning 2013 Conference • 40+ synagogues – Membership/Donor Relations campaigns, websites Beth Yeshurun & Day School (Houston, TX); Abraham Joshua Heschel Day School (Northridge, CA); Valley Beth Shalom (Encino, CA); Kehillat Ma’arav (Santa Monica, CA); Temple Israel (Minn, MN); Temple Beth Sholom (Tustin, CA); Temple Isaiah (West Los Angeles, CA); Congregation Beth Am (Los Altos, CA); Anshe Emet (Chicago,IL); University Synagogue (Brentwood, CA); Congregation Beth Torah (Torrance, CA); Congregation Beth Israel (Vancouver, BC); Beth Tzedec (Toronto, Canada)  • Day School Marketing Experience - National Day School Foundation, Abraham Joshua Heschel Day School, Valley Beth Shalom Day School & Preschool, Beth Yeshurun Day School, University Synagogue Early Childhood Ctr • University Marketing - American Jewish University/University of Judaism, Hebrew Union College • Jewish Community Centers - Valley Cities Jewish Community Center, Westside Jewish Community Center, • Jewish Youth Organizations including B’nai Brith Youth Organization (raised over $50k targeting California Jews in 8-month capital campaign) • Schools / Camps targeting Jewish Community:   Woodcrest Preschools, Woodcrest Elementary School, Valley Trails, VT Sports Camp, Cottontail, Active Minds Active Bodies Page 2 • Membership Management Services – User Interface/esign for Membership Management Software 3
  • 4. Non-Profit & Foundations. • International Family Film Festival • Think Pandas • The Oscar Litwak Foundation • International Coaches Federation • Michael A. Ruddo Foundation • Congress for the New Urbanism Civic Art Awards & Conference Party • Screen Actors Guild Foundation $5M Capital Campaign for Actors Resource Center • First Americans in the Arts • J. Paul Getty Center & Family Foundation • North Hollywood Theatre & Arts Festival • NoHo Children’s Arts Festival • International Student Film Festival • National Alliance of Hispanic Health • Coro: Southern California • Anti-Defamation League Page 3 4
  • 5. NA’AMAT USA case study. Page 4 5
  • 8. Entertainment Publicity Experience. • DreamWorks Animation Repped for 3 years (2003-2006) – ‘Shrek’, ‘Shrek2’, ‘Spirit’, ‘SharkTale’, ‘Madagascar’ • New Line Cinema ‘The New World’ Benefit Premiere for First Americans of The Arts (Native Americans) • Screen Actors Guild & SAG Foundation Managed PR for 30+ events and parties including nearly every studio (1 year contract) “Brokeback Mountain” benefit premiere, Launch $5m capital campaign • J. Paul Getty Center ‘Coming of Age’ Exhibit Launched first and only community event with 3000 people (produced w/ CARS) • Fiesta Broadway PR for 3 stages ranging from music to health; 1million latinos in Downtown LA • North Hollywood Theatre & Arts Festival Sponsorship, PR for 2-3 years, 250K people • Focus Features - ‘Brokeback Mountain’ Premiere benefitting SAG Foundation • Columbia Pictures - Baby Geniuses 1, 2 • Sony Pictures - Screenblast Digital Video/Audio Software launch • Storypopolis Handled business affairs for acquisition from Paul Allen/Vulcan Ventures. 40 book launches for major publishers. • High profile work with Celebrity Book Launches. Launched Duchess of York’s first children’s book, Jamie Lee Curtis ‘It’s Hard to Be Five’, and Brendon Fraiser’s collaboration with‘Dragonheart’. • International Family Film Festival, North Hollywood Theatre & Arts Festival, International Student Film Festival • Universal Studios – marketing for over 48 feature film titles hitting ppv/vod window Page 7 • 8
  • 9. Real Estate. • The Sliding Door Company - Social Media Director Launched extensive nationwide campaign • Kalia Living – Social Media/Creative Director Four (4) master plan communities of Luxury homes in Costa Rica – 1500+ acres. Rebrand company. Extensive social media, blogging, + affiliate campaigns WW. • Weintraub Real Estate Group / Malibu Lumber Yard Creative Director for luxury shopping center development. Freelance marketing/pr/social media. In-house Private Consulting – “supplementary” to ad/pr agencies. • Consensus Inc. Land Use/Entitlement PR Firm – Community Relations for John Laing Homes, Home Depot, John Laing Homes, M. David Paul, Standard Pacific Homes, J.h Snyder, BNSF, OCTA and numerous others. Extensive web, blog, development, social media and pr experience. • Pinnacle Estate Properties Inc. Trained 900+ agents across 8 offices on using Social Media. Creative/Marketing Director for 7 years. 500+ direct mail campaigns. Corporate identity. PR for 5 office openings + 20 th Anniversary Campaign. Partnership since 2005. • Coldwell Banker 100th Anniversary Campaign in 2006 for PR. Freelance for social media. Page 8 9
  • 10. Interest to take Brand to next level. By developing comprehensive, strategic Marketing & Social Media plan, we will be in a better position to: •Increase foot traffic and Capture greater enrollment through effectively marketing and promotion via social networks, online efforts and local programming; •Initiate community involvement, community engagement, outreach and other acts of good will to gain local recognition; •Distinguish from our “competitive organizations” •Promote unpublicized success and capitalize/leverage experience; •“Tell The Story” more effectively to members, stakeholders, prospective members and key media as well as Garner greater coverage of key news stories; •Showcase prominent staff, board, lay volunteer leadership as thought leaders in the community; •Develop strategic partnerships with key industry leaders & organizations that compliment our mission; •Engage prospective volunteers and donors through more targeted promotions; and, •Enhance referral sources and Jewish Community partner relationships and collaborate in a more meaningful way for mutual publicity. Page 9 7
  • 11. Enhancing Your Brand. Develop Execute & Measure Marketing Moderate Results Publicity & & ROI Community with Engagement Modify as Campaign Plan we go! Goals. We have features for every step of the way Page 10 10
  • 12. Develop Social Media & Online Marketing Plan Author Marketing, Social Media & PR Plan From Situation Assessment & Analysis to Development Page 11 12
  • 13. Situation Assessment & Branding Audit: o Reconnaissance mission to collect everything about Stephen S. Wise (History, Competitive Analysis, Enrollment, Temple Membership, past PR/news, donor reports, brochures, etc.). o Launch Brand investigation. Discuss appropriate avenues which can include, 1) Surveys, 2) Stakeholder meetings, 3) Town Hall meeting, 4) Focus Groups, etc. o Conduct SWOT analysis (strengths, weaknesses, opportunities and threats) and Present findings. o Evaluation of online brand, existing SEO programs (back link report determines where site is listed or mentioned online), and existing social media campaigns. o Profiles. Gather all Profiles. Analysis of online branding. Audit is opportunity to ensure brand security (own brand name/domain). Level of completion on 100+ sites. Analysis of Landing pages. o Branding. Make sure identity campaign is consistent. Ensure proper use of style guide (if one doesn’t exist, we create). Voice - see past communication messaging documents if any (will develop moving forward). o Blogging. Collect logins. Analyze existing posts and content. Evaluate comments and methodology to response. Existing Editorial Calendar? How we publish information. o Social Elements. Reviews. Ratings. Yelp. Forums. Sharing Mechanisms. Evaluation of likes, tweets, shares, Linkedin statuses, etc. o PR / News Content. What type of content is shared? Company driven? Product specific info? Industry News? Schedule or Plan? Messaging document? o Promotions. Evaluate past campaigns. Schedule or Calendar? Terms of Service in place? Wrap- up? Reporting? o Tracking. Site Analytics. Traffic visitation statistics (bounce rate, length, page views, referring links, entry/exit links, keywords, etc.). Collaboration between Web Development, SEO and Social Media Manager? ROI highly dependent on this. 13 o Marketing Tools & Resources. Wibiya? Bookmarklets? Sharing tools? Online Chat? We’ll 12 Page
  • 14. Execute Marketing Plan Develop Code Book, Pre-Flight Arrangements, Terms of Service, Style Guide and Messaging Documents to allow flexibility in engagement. Page 13 14
  • 15. Flexibility. Engagement. Empowerment. o Develop Code Book. Develop code book with a detailed plan of what we are doing, what we agree to execute and where we want to be. Need certain level of flexibility to make lateral and vertical moves quickly. While prioritizing the plan, sometimes window are created that we can capitalize if we have prior approval and can run with the ball. Determine Kosher and not-Kosher parameters. o Develop Pre-Flight Arrangements. Green may mean go, but there are levels of approval we agree on for certain agenda items and other layers of approval for social media profile development to work smoothly (at all hours of the night). o Terms of Service. Agreed upon terms for how we handle giveaways, how we handle negative feedback. How we handle positive feedback, how we go back to management with critical action items, etc. Ultimately business & legal affairs sets this agenda, but there is a negotiation to get best terms possible for SM. o Style Guide. Use of logo. Use of fonts. Colors. Monikers. Taglines. All the obvious stuff. How we position and brand. Must keep this consistent throughout. And correct those places where errors may exist. o Messaging Documents. Ideally, we’ll go week to week with a concerted effort ensuring that messaging/content used for our Advertising and PR is being utilized and leveraged strategically with social media & online marketing. o Success linked to Internal Coordination. Strong desire to coordinate with internal staff, clergy, synagogue publicity/marketing department, board of directors, parent leaders, and stakeholders. Ideal team will work closely together. Can work independently, but have seen most success when it’s collaboration. Example Page 14 15
  • 16. Social Networking. Define & Launch. Drive traffic. Position brand. Improve visibility and marketing. Increase sales! Page 15 16
  • 17. Analyze & Measure Results. Measure Results & ROI against CAMPAIGN GOALS Page 16 17
  • 18. Tracking The Results: o Site Analytics. Traffic visitation statistics. Core visitors (uniques vs. returning), Bounce rate. Length of visit. Page view depth. Popular pages. Referring links. Entry/exit links. Keywords. Search engine programs. o Blast Email Tracking. Visitation track core statistics of delivery, bounces/errors, opens, click thrus, specific call to action links, etc. o SEM Tracking. o SEO Tracking. o Online Marketing Analysis. Collaboration between Web Development, SEO and Social Media Manager. o Create Baseline Report. Provide weekly/monthly updates on use of website and the above! ALL THE WHILE WITH THE GOAL OF MEASURING YOUR RETURN ON INVESTMENT - YOUR ROI!!! Page 17 18
  • 19. 4 BLAST EMAIL CAMPAIGNS LEAD GENERATION Blast Email Campaigns Lead Generation Tool #1 Page 18 19
  • 20. Blast Email Campaigns o Enhance existing campaigns using either Constant Contact or MyEmma blast email program. o Develop email lists and scrape all resources. o Launch series of direct email campaigns with audience-targetd specific call-to-action items! o Develop new creative for email templates, online newsletter, announcements, breaking news, videos we’ll develop/launch, promotion of testimonials – parents, teachers, kids, etc., and all things media driven, etc. o Launch opt-in campaigns for all past prospective members/enrollees who have provided us with their information. o Launch campaigns for current “customers” = Create a “friends and family” ambassador program enabling them to pass on discounts, special deals, and savings o Launch alumni campaign and solicit our fans for photos & quotes that empower prospects to TAKE A TOUR and Visit Campus, Get Enrollment packet or ENROLL NOW. o Launch campaigns for those people who just frequented our site, but need call to actions. o Leverage social media in all blast emails…. o Create calls to action to promote: o "Become A Fan on Facebook" or o "Follow us on Twitter"or o "READ our blog" or o "Fill out our new Inquiry Form" (using JotForm.com) o Manage the campaigns o Measure the results through tracking mechanisms (analytics, sales) Page 19 20
  • 21. 5 COACHING AND TRAINING Coaching & Training Use of social media that Stephen S. Wise and staff need to employ! Page 19 21
  • 22. Coaching & Training leads to empowerment! The More Participation, The Better the Engagement. Train staff on how to manage all social network activities Empower staff to get training and get involved as success of social media is ALWAYS the sum of the parts of engagement across the company IDEAL SITUATION: Social Media Package #1 Example of how we can utilize internal staff for small pieces of the pie. Tami Weiser, Elementary School Principal Blog, Thought Leadership, Linkedin Rabbi Josh D. Zweiback, Senior Educator Blog, Thought Leadership, Linkedin Beth Behar, Director of Admission Facebook, Twitter Samantha Powell, Associate Director of Admission Facebook, Twitter and School Registrar Video producer Website, Youtube, Vimeo Graphic Artist/Designer Pinterest, Facebook, Slideshare Example Page 20 22
  • 23. 6 ASSET TO SENIOR STAFF, ADMIN & MARKETING Advisory Role Optional Page 21 23
  • 24. Asset to Senior Staff, Admin & Marketing o Advisory role online (unless otherwise requested) o Be a soundboard to ideas and act as an advisor to Rabbi Josh D. Zweiback and advisory board or Board of Directors o Play role of Communications Director meets Creative Director or Brand Manager to help punch up admissions enrollment sales collateral, marketing/publicity materials, powerpoint presentations, website, social media graphics, etc. o Provide brainstorming and marketing plan development ideas to department heads o Creation of ambassador program with parents, and alumni – KEY to future success o Act as extension of synagogue publicity and school marketing department to collectively execute together. Example Page 22 24
  • 25. 7 MANAGING THE WEBSITE Website Management Optional Page 23 25
  • 26. Optional: Website Management - Make recommendations and Oversee home page improvement including links to social media, new blog, reviews, etc. - Add on to our new key CALL TO ACTION buttons and install more social networking tools!! - Manage website content development to help us improve site - See potential role to evaluate improvements to website and potential help you make design changes and improvements over time. - Review what's currently being employed from our list of organic SEO options - Potential role to act as SEO Manager to take the website to the next level. Review what's currently being employed from our list of organic SEO options. - Make recommendations including links to social media, new blog, reviews, etc. Content Management System optimization, SEO plug-ins, offline software, etc. - Evaluate and make recommendations to SEO company if relevant! Example Page 24 26
  • 27. Terms of Collaboration BROEKMAN communications would love to be your partner. Short term & long term engagement approaches. Training Department, Team or One-on-one approach. Speaker or Seminar approach. 27
  • 28. THANK YOU FOR YOUR CONSIDERATION “Until you are committed, there is hesitancy, the chance to draw back, ineffectiveness. It is true: the moment one definitely commits oneself, then Providence moves. All sorts of things begin to happen to help you that would never otherwise have occurred. A whole stream of events issues from that decision, raising in your favor all manner of unforeseen incidents, meetings and material assistance, which you couldn't have dreamt would come your way. I have learned a deep respect for one of Goethe's couplets, which bears repeating: "Are you in earnest? Seize this very minute. What you can do, or dream you can, begin it. Boldness has genius, power and magic in it." -- W.H. Murray, Scottish Mountaineer 28