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Top Ten Open Enrollment Headaches
1. Ten reasons why HR & Payroll departments, and the employees they serve, HATE open enrollment.
2. #10 Have you seenhow much paper thata manual open enrollment can produce?
3. # 9 Group meetings with benefits brokers. With the same questions. Over and over and over.
4. # 8 Employees have to take home documents and make decisions with their spouses. It is difficult to compare plans, the benefits of those plans, and how it affects their total take home pay.
5. # 7 For some employees using web-based self-service, the sign up process doesn't make any sense. This means more calls to HR.
6. # 6 Getting the information entered into Payroll accurately is more than a chore. For companies using a paper process, this is an absolute nightmare.
7. # 5 Getting the information transferred to insurance carriers, and making sure it is accurately processed AND billed, can also be a nightmare – one that lasts year ‘round.
8. # 4 HR Departments spend weeks before, during, and after open enrollment making sureit was done right. While they are doing this, they don’t have the capacity to do anything else that helps the company run smoothly.
9. # 3 Employees can be confused and overwhelmed by their options, with many choosing to make NO changes in order to avoid the headache. This can cost them more money out of pocket, and ultimately leave them feeling dissatisfied by the whole process.
10. # 2 Making changes regarding dependents/life stages/health care reform, for each employee, are repetitive and painstaking tasks for the HR department to process.
11. # 1 With a lot of data to transfer, and a lot of people touching that data, the probability for mistakes is high. The cost of those mistakes? Even higher.
12. Ascentis makes open enrollment EASY. info@ascentis.com www.ascentis.com 1.800.229.2713 Do More. Work Less.
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6. Getting the information to Payroll. For companies using a paper process, this is an absolute nightmare.5. Getting the information to insurance carriers, and making sure it is accurately processes, can also be a nightmare.4. HR Departments spend weeks preparing for open enrollment, weeks during open enrollment getting everything done, and weeks after making "sure" it was done right. While they are doing this, they aren't doing anything else.3. Employees are confused by their options, therefore making no changes, and ultimately feeling dissatisfied by the whole process. This 2009 survey documents employees feelings about open enrollment. 2. Making changes regarding dependents/life stages/health care reform, for each employee is a painstaking task. 1. It's incredibly confusing for everyone - HR, Payroll and Employees - and the probably for mistakes is high.
5. Getting the information to insurance carriers, and making sure it is accurately processes, can also be a nightmare.4. HR Departments spend weeks preparing for open enrollment, weeks during open enrollment getting everything done, and weeks after making "sure" it was done right. While they are doing this, they aren't doing anything else.3. Employees are confused by their options, therefore making no changes, and ultimately feeling dissatisfied by the whole process. This 2009 survey documents employees feelings about open enrollment. 2. Making changes regarding dependents/life stages/health care reform, for each employee is a painstaking task. 1. It's incredibly confusing for everyone - HR, Payroll and Employees - and the probably for mistakes is high.
# 5 Getting the information to insurance carriers, and making sure it is accurately processed, can also be a nightmare.
4. HR Departments spend weeks preparing for open enrollment, weeks during open enrollment getting everything done, and weeks after making "sure" it was done right. While they are doing this, they aren't doing anything else.3. Employees are confused by their options, therefore making no changes, and ultimately feeling dissatisfied by the whole process. This 2009 survey documents employees feelings about open enrollment. 2. Making changes regarding dependents/life stages/health care reform, for each employee is a painstaking task. 1. It's incredibly confusing for everyone - HR, Payroll and Employees - and the probably for mistakes is high.
3. Employees are confused by their options, therefore making no changes, and ultimately feeling dissatisfied by the whole process. This 2009 survey documents employees feelings about open enrollment. 2. Making changes regarding dependents/life stages/health care reform, for each employee is a painstaking task. 1. It's incredibly confusing for everyone - HR, Payroll and Employees - and the probably for mistakes is high.