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H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
© Lawrence Lek
What is Deep Learning?
© Lawrence Lek
Artificial IntelligenceAI landscape
© Michael Copeland
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
AI landscape
THE TERMS ARTIFICIAL INTELLIGENCE
AND MACHINE LEARNING
ARE OFTEN USED INTERCHANGEABLY –
YET THEY AREN’T THE SAME
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Machine Learning
Machine learning is the ability to learn without
being explicitly programmed.
Programs that can learn from their own mistakes
and improve their performance over time.
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Machine Learning
Data mining
Image recognition
Facebook newsfeed
Netflix suggestions
Big Data analysis
Amazon suggestions
Predictive analytics
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Machine Learning
Notifications
Predictive Keyboards
Spam/Quality Control Systems
Copywriting
Design Patterns
Gesture Recognition
Content Actions/Feedback
Magic Numbers
Search
Related Content
Character Recognition
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Machine Learning
Notifications
Predictive Keyboards
Ranked Feeds
Spam/Quality Control Systems
Copywriting
Design Patterns
Gesture Recognition
Content Actions/Feedback
Magic Numbers
Search
Related Content
Character Recognition
© Jan Korsanke
Artificial IntelligenceAI landscapeAI landscape
© Narrative Science
E P I C O R C H A P T E R
AI landscape
© Narrative Science
Artificial IntelligenceAI landscape
© cloud-nqb.com
Artificial IntelligenceAI landscape
© Lux Research
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
AI vs Big Data
© Matthew Mayo
Machine Learning
Artifical Intelligence
Data Mining
Data Science
Deep
Learning
Big Data
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Deep Learning
Deep Learning is based on Artificial Neural
Networks.
These are systems that are designed to process
information in ways that are similar to the ways
biological brains work. It uses a certain set of
Machine Learning algorithms that run in multiple
layers.
Artificial IntelligenceMachine Learning vs Deep Learning
© Rasmus Rothe
„H O W D E E P
L E A R N I N G C H A N G E S
T H E D E S I G N
P R O C E S S
AI HAS BY NOW SUCCEEDED
IN DOING ESSENTIALLY EVERYTHING THAT
REQUIRES ‘THINKING’
BUT HAS FAILED TO DO MOST OF WHAT PEOPLE DO
‘WITHOUT THINKING.’
Donald Knuth, Stanford University
Why it is important?
© Lawrence Lek
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Why it is important?
Possible
Desirable
Profitable
A user experience
powered by
a system that learns
© Fabien Girardin
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Why it is important?
Google has decided to pivot its business model from that
simple mobile-first toward machine learning.
Why it is important?
Why it is important?
Mobile Frameworks & libraries
TensorFlow /
TensorFlow Lite
Caffe2Go ML Kit
© Frank Chen
© Frank Chen
© Frank Chen
© Frank Chen
© Frank Chen
What can be done today?
© Lawrence Lek
Image recognition error rate
OBJECT & IMAGE
USE CASES
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Google Lens
Can an algorithm see what you see and help you take
action based on this information?
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Google Lens
Google Lens turns the camera from a passive tool
that’s capturing the world around you to one that’s
allowing you to interact with what’s in your camera’s
viewfinder.
Google Lens
Google Lens
Google Search
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Photoeditor SDK
Can an algorithm extract foreground content
from its background?
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Photoeditor SDK
Professional image editing tools help you to select
distinctive objects, but, they aren’t available on your
mobile device, where you take and publish the images,
and they usually require some hands-on time, before
you can produce anything usable.
Photoeditor SDK
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Photoeditor SDK
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Adobe - Deep Image Matting
Can an algorithm extract foreground content
from its background – in movies too?
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Adobe - Deep Image Matting
Previous algorithms have poor performance when an
image has similar foreground and background colors
or complicated textures. With neural networks you
can extract foreground content from its background
intelligently and accurately - in movies. This might kill
the green screen.
Adobe - Deep Image Matting
Adobe - Deep Image Matting
Adobe - Deep Image Matting
Adobe - Deep Image Matting
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Entrupy
Can an algorithm help to spot a real
Chanel bag from a fake?
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Entrupy
Counterfeits are a painful thorn in the side of luxury
fashion brands but they can be even more of a
headache for digital re-sellers. Trying to spot a real
Chanel from a fake? Deep Learning tech can help.
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Entrupy
Entrupy is a portable scanning device that instantly detects
imitation designer bags by taking microscopic pictures that
take into account details of the material, processing,
workmanship, serial number, and wear/tear. It then employs
the technique of deep learning to compare the images
against a vast database that includes top luxury brands and
if the bag is deemed authentic, users immediately get a
Certificate of Authenticity.
Entrupy
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Google Research
Can an algorithm understand what makes
good photography?
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Google Research
360-degree images are fascinating to explore but they’re not
exactly the best looking photos, often lackluster in color and
exposure. Google engineers used Deep learning to teach the
machine to understand what makes good photography. They
even added automatic fine-tuning of the images: Instead of
filters, the AI understands what elements exist in the image
and, in turn, tweaks the lighting accordingly.
Google Research
Google Research
Google Research
Google Research
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
EyeEm - Vision
Can an algorithm learn and suggest aesthetics
in a way an art director would?
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
EyeEm - Vision
Can a machine learn aesthetics in a way a human
would? Could it then look at a set of photos, and draw
on those same aesthetics to reproduce a different
set?
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
EyeEm - Vision
What are aesthetics anyway? Is it just what you “like”?
How does it all work? When you as a human find it
hard to express what you like do you think a machine
going to find it easy?
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
EyeEm - VisionEyeEm - Vision
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Neural Storyteller
Can an algorithm make up stories from
any given image?
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Neural Storyteller
Neural Storyteller is an artificial intelligence
model that when given an image, can generate a
story about the image using features in the image.
Neural Storyteller
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Neural Storyteller
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Neural Storyteller
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Neural Storyteller
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Rapto
Can an algorithm turn your normal day
into a rap song?
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Rapto
Rapto lets you create music using artificial
intelligence & your camera. Simply point the camera
towards any object around you and Rapto will use it's
inbuilt neural network to understand the object &
create rap music!
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Rapto
FACE RECOGNITION
USE CASES
E P I C O R C H A P T E R
Subtopic or example
New versions of facial recognition technologies use
Deep Learning, as it is especially effective for image
recognition because it makes a computer zero in on
the facial features that will most reliably identify a
person.
Apple - Machine Leraning Kit
Apple - Live Photo Loops
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Google Allo
Can an algorithm create a Bitmoji for you on the fly?
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Google Allo
With Google Allo simply snap a selfie, and it’ll return
an automatically generated illustrated version of you,
on the fly.
Google Allo
Google Allo
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Nest Cam IQ
Can an algorithm detect strangers?
E P I C O R C H A P T E R
Nest Cam IQ
The Nest Cam IQ can differentiate between friends
and family members, or a stranger. Insights can range
from telling you the kids are home from school to
sending an alert if an unfamiliar person is in the living
room.
Nest Cam IQ
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
China & Russia
Can an algorithm register me at events?
E P I C O R C H A P T E R
China & Russia
In China, facial recognition technology is already
finding consumer applications.
In Russia, FindFace is an controversial an app used to
identify members of a crowd to match them with
social network accounts.
China & Russia
DRAWING RECOGNITION
USE CASES
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Apple Notes
Can an algorithm understand what you are writing?
Apple Notes
Apple - Natural Language API
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Google Quick Draw
Can an algorithm understand what you are drawing?
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Google Quick Draw
Can a neural network learn to recognize doodles?
Help teach it by adding your drawings to the world’s
largest doodle data set.
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Google Quick Draw
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Google Quick Draw
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Google AutoDraw
Can an algorithm help to teach you drawing?
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Google AutoDraw
AutoDraw’s suggestion tool uses the same technology
used in QuickDraw, to guess what you’re trying to
draw. Right now, it can guess hundreds of drawings
and we look forward to adding more over time.
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Google AutoDraw
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Google AutoDraw
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
pix2pix
Can an algorithm take your drawings
to generate images?
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
pix2pix
Image-to-image is a Tensorflow port of pix2pix.
The pix2pix model works by training on pairs of
images such as building facade labels to building
facades, and then attempts to generate the
corresponding output image from any input image
you give it.
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
pix2pix
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
pix2pix
pix2pix
pix2pix
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Drawing music
Can an algorithm take your drawings
to generate music?
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Drawing music
Kene Cogan has built an experiment where a
classified musical object triggers an according
sound track in Ableton Live.
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Drawing music
MORE (CRAZY)
USE CASES
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Lyrebird
Can an algorithm help to mimic the voice of
a given person?
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Lyrebird
Lyrebird is an API for speech synthesis. Record 1 minute from
someone's voice and Lyrebird can compress her/his voice's
DNA into a unique key.
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Lyrebird
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
pix2code
Can an algorithm program a user interface
from a given layout?
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
pix2code
Transforming a graphical user interface created by a designer
into code is a typical task conducted by a developer in order
to build software, websites and mobile applications.
Deep Learning techniques can be leveraged to automatically
generate code given a graphical user interface screenshot as
input.
pix2code
pix2code
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Style Transfer
Can an algorithm re-create complex aesthetics
and even fine art?
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Style Transfer
In fine art humans have mastered the skill to create unique
visual experiences through composing a complex interplay
between content and style.
Style Transfer is an artificial system that creates artistic
images of high perceptual quality.
Style Transfer
Style Transfer
Style Transfer
Style Transfer
Style Transfer
Style Transfer
Adobe Research
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Creative Adversarial Networks
Can an algorithm invent new styles of art?
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Creative Adversarial Networks
Researchers modified a type of algorithm in which two neural
nets play off against each other to get better and better
results. One creates a solution, the other judges it.
AIs that can tweak photos to mimic the style of famous
painters are already widely available. But the new system is
designed to produce original works from scratch.
Creative Adversarial Networks
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Fontjoy
Can an algorithm generate font combinations?
Fontjoy
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Fontjoy
Can an algorithm generate font combinations?
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Logo Experiment
Can an algorithm generate logo artworks?
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Logo Experiment
Rob Peart tried to generate Death Metal
logos from Neural Networks ;)
Darkthrone
Logo Experiment
E P I C O R C H A P T E R
Waking The Cadaver
Logo Experiment
E P I C O R C H A P T E R
From the sunset, forest and grief
Logo Experiment
E P I C O R C H A P T E R
Logo Experiment
E P I C O R C H A P T E R
Logo Experiment
E P I C O R C H A P T E R
Logo Experiment
E P I C O R C H A P T E R
Logo Experiment
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Logo Experiment
Can an algorithm generate logo artworks?
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
NVIDIA - Iray
Can an algorithm squash 3D render times?
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
NVIDIA - Iray
NVIDIA brings AI to ray tracing to speed graphics
workloads. Upload your partially rendered image and
AI Renderer renders the rest for you.
By predicting final images from only partly finished
results, Iray AI produces accurate, photorealistic
models without having to wait for the final image to
be rendered.
NVIDIA - Iray
NVIDIA - Iray
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Autodesk - DreamCatcher
Can an algorithm generate physical products
that solve complex problems?
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Autodesk - DreamCatcher
Dreamcatcher is a generative CAD system that
enables designers to craft a definition of their design
problem through goals and constraints.
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Autodesk - DreamCatcher
The three structural elements shown are all designed to carry
the same structural loads and forces.
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Autodesk - DreamCatcher
A Lightweight bike stem generated by an algorithm
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Autodesk - DreamCatcher
This is a car frame that is designed by a generative algorithm
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Autodesk - DreamCatcher
A a lightweight load-bearing engine block
Autodesk - DreamCatcher
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Objectifier
Can an algorithm help objects to respond to
human gestures?
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Objectifier
Objectifier empowers people to train objects in
their daily environment to respond to their unique
behaviors. It gives an experience of training an
artificial intelligence; much like training a dog -
you teach it only what you want it to care about.
Just like a dog, it sees and understands its
environment.
Objectifier
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Objectifier
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Objectifier
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
What is next?
© Lawrence Lek
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
What’s next?
Computers can now see, hear, and translate
languages with unprecedented accuracies.
They are also learning to generate images,
sound, and text.
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
What’s next?
However the systems we’re building still fall into the
category of “Narrow AI” — they can achieve super-
human performance in a specific domain, but lack
the ability to do anything sensible outside of it.
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
What’s next?
However the systems we’re building still fall into
the category of “Narrow AI” — they can achieve
super-human performance in a specific domain,
but lack the ability to do anything sensible
outside of it.
© Jan Korsanke
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Open AI - UNIVERSE
„H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S SMACHINE LEARNING IS GOING TO UPEND YOUR
INDUSTRY AND YOUR PRODUCT.
Ken Norton, Google Ventures
What are the challenges for UX?
© Lawrence Lek
„H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
MACHINE LEARNING WON’T REACH ITS POTENTIAL
– AND MAY ACTUALLY CAUSE HARM –
IF IT DOESN’T DEVELOP
IN TANDEM WITH USER EXPERIENCE DESIGN.
Caroline Sinders, Fast Company
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Challenges for UX
Develop relevant use cases
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Spotify - Discovery Weekly
Discovery Weekly is an automated music
recommendation digest for each Spotify user every
monday. It uses a feedback loop mechanism to
personalize, optimize or automate the existing
service.
Spotify - Discovery Weekly
© Fabien Girardin
Spotify - Discovery Weekly
© Fabien Girardin
„H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S SMACHINE LEARNING WILL CHANGE CUSTOMER
PERSONAS FOREVER
Andre Smith, Digitalist Magazine / SAP
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Challenges for UX
Re-think customer personas
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Challenges for UX
Re-think customer personas
Thanks to machine learning, computers will soon know your
customers better than your customers know themselves.
• They’re much better at „guesswork“ than humans are
• More efficient targeting of new customers
• More cost-effective
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Challenges for UX
Create intuitive AI interfaces
„H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
THE FUTURE OF MACHINE LEARNING
IS COMING UP WITH A HYBRID LANGUAGE THAT
BRIDGES DESIGN AND ENGINEERING.
Caroline Sinders, Fast Company
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Challenges for UX
Make tons of data manageable
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Challenges for UX
Use data to be super-relevant or be silent
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Challenges for UX
Let users tell about poor information
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Challenges for UX
Let users tell about poor information
For example in banking, one could consider the temporal evolution of
account balances to segment savings behaviors. This type of
algorithms that leads to decision-making needs to learn to be more
precise.
It’s the designer’s job to find ways to let users tell implicitly or
explicitly about poor information.
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Challenges for UX
Design for discovery
• Filter Bubble - Tweak algorithms to
be less accurate
• Profile Detox - Let an open door to
reshape profiles
• Human Computation - Enlist humans
to give more diversity
© Fabien Girardin
„H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S SEVERY TIME I CHECK MY PHONE, I’M PLAYING
THE SLOT MACHINE
Tristan Harris, a former Google product manager
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Challenges for UX
Design for engagement responsibly
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Challenges for UX
Design for engagement responsibly
Today, algorithms typically score the relevance of social and news
content. Major online services are fighting to hook people, grab their
attention for as long as possible. Their business is to keep users
active as long and frequently as possible on their platforms. They use
techniques that promote addiction = hooking people endlessly
searching for the next reward.
That new power raises the need for new design principles in the age
of machine learning.
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Challenges for UX
Empathy is not (yet) available
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Challenges for UX
Empathy is not (yet) available
The ethical and practical considerations of machine learning
have to be shaped by how products using machine learning
affect users and how users can understand and see those
effects.
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Challenges for UX
Questions are the new answers
© Jan Korsanke
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Challenges for UX
Questions are the new answers
In future computers won’t deliver answers before asking
you back (a string of) questions. But what are rules and
etiquette for machines?
© Jan Korsanke
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Challenges for UX
Illustrate for transparency
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Challenges for UX
Illustrate for transparency
When users don’t understand how an algorithm gets its results,
it can be difficult to trust the system. Transparency
communicates trust.
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Challenges for UX
Seamful design
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Challenges for UX
Seamful design
Designers must know that a „Prediction Feature“ is not the
same as informing, and consider how well such a prediction
could support a user action.
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Challenges for UX
Machine bias: AI can lead to discrimination
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Challenges for UX
Machine bias: AI can lead to discrimination
Most of the current facial recognition techniques use the same
data set, which was trained on mainly white people. It would
not recognise people with other skintones.
„H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
ULTIMATELY,
DESIGNERS MUST ACT AS A BULWARK
AGAINST IRRESPONSIBLE,
UNETHICAL USE OF AI.
Katharine Schwab, Fast Company
H O W D E E P L E A R N I N G
C H A N G E S T H E
D E S I G N P R O C E S S
Principles for designing AI responsibly
• AI must be designed to assist humanity
• AI must be transparent
• AI must maximize efficiencies without destroying the dignity of people
• AI must be designed for intelligent privacy
• AI must have algorithmic accountability
• AI must guard against bias
Satya Nadella, Microsoft CEO
It’s a wrap!
@KUTTIN3DGE
KRUNCHTIME.ORG
D A N K E 🙏

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How Deep Learning Transforms Design

  • 1. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S © Lawrence Lek
  • 2. What is Deep Learning? © Lawrence Lek
  • 4. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S AI landscape THE TERMS ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING ARE OFTEN USED INTERCHANGEABLY – YET THEY AREN’T THE SAME
  • 5. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Machine Learning Machine learning is the ability to learn without being explicitly programmed. Programs that can learn from their own mistakes and improve their performance over time.
  • 6. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Machine Learning Data mining Image recognition Facebook newsfeed Netflix suggestions Big Data analysis Amazon suggestions Predictive analytics
  • 7. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Machine Learning Notifications Predictive Keyboards Spam/Quality Control Systems Copywriting Design Patterns Gesture Recognition Content Actions/Feedback Magic Numbers Search Related Content Character Recognition
  • 8. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Machine Learning Notifications Predictive Keyboards Ranked Feeds Spam/Quality Control Systems Copywriting Design Patterns Gesture Recognition Content Actions/Feedback Magic Numbers Search Related Content Character Recognition © Jan Korsanke
  • 9. Artificial IntelligenceAI landscapeAI landscape © Narrative Science
  • 10. E P I C O R C H A P T E R AI landscape © Narrative Science
  • 13. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S AI vs Big Data © Matthew Mayo Machine Learning Artifical Intelligence Data Mining Data Science Deep Learning Big Data
  • 14. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Deep Learning Deep Learning is based on Artificial Neural Networks. These are systems that are designed to process information in ways that are similar to the ways biological brains work. It uses a certain set of Machine Learning algorithms that run in multiple layers.
  • 15. Artificial IntelligenceMachine Learning vs Deep Learning © Rasmus Rothe
  • 16. „H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S AI HAS BY NOW SUCCEEDED IN DOING ESSENTIALLY EVERYTHING THAT REQUIRES ‘THINKING’ BUT HAS FAILED TO DO MOST OF WHAT PEOPLE DO ‘WITHOUT THINKING.’ Donald Knuth, Stanford University
  • 17. Why it is important? © Lawrence Lek
  • 18. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Why it is important? Possible Desirable Profitable A user experience powered by a system that learns © Fabien Girardin
  • 19. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Why it is important? Google has decided to pivot its business model from that simple mobile-first toward machine learning.
  • 20. Why it is important?
  • 21. Why it is important?
  • 22. Mobile Frameworks & libraries TensorFlow / TensorFlow Lite Caffe2Go ML Kit
  • 28. What can be done today? © Lawrence Lek
  • 31. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Google Lens Can an algorithm see what you see and help you take action based on this information?
  • 32. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Google Lens Google Lens turns the camera from a passive tool that’s capturing the world around you to one that’s allowing you to interact with what’s in your camera’s viewfinder.
  • 36.
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  • 39. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Photoeditor SDK Can an algorithm extract foreground content from its background?
  • 40. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Photoeditor SDK Professional image editing tools help you to select distinctive objects, but, they aren’t available on your mobile device, where you take and publish the images, and they usually require some hands-on time, before you can produce anything usable.
  • 42. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Photoeditor SDK
  • 43. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Adobe - Deep Image Matting Can an algorithm extract foreground content from its background – in movies too?
  • 44. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Adobe - Deep Image Matting Previous algorithms have poor performance when an image has similar foreground and background colors or complicated textures. With neural networks you can extract foreground content from its background intelligently and accurately - in movies. This might kill the green screen.
  • 45. Adobe - Deep Image Matting
  • 46. Adobe - Deep Image Matting
  • 47. Adobe - Deep Image Matting
  • 48. Adobe - Deep Image Matting
  • 49. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Entrupy Can an algorithm help to spot a real Chanel bag from a fake?
  • 50. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Entrupy Counterfeits are a painful thorn in the side of luxury fashion brands but they can be even more of a headache for digital re-sellers. Trying to spot a real Chanel from a fake? Deep Learning tech can help.
  • 51. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Entrupy Entrupy is a portable scanning device that instantly detects imitation designer bags by taking microscopic pictures that take into account details of the material, processing, workmanship, serial number, and wear/tear. It then employs the technique of deep learning to compare the images against a vast database that includes top luxury brands and if the bag is deemed authentic, users immediately get a Certificate of Authenticity.
  • 53. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Google Research Can an algorithm understand what makes good photography?
  • 54. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Google Research 360-degree images are fascinating to explore but they’re not exactly the best looking photos, often lackluster in color and exposure. Google engineers used Deep learning to teach the machine to understand what makes good photography. They even added automatic fine-tuning of the images: Instead of filters, the AI understands what elements exist in the image and, in turn, tweaks the lighting accordingly.
  • 59. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S EyeEm - Vision Can an algorithm learn and suggest aesthetics in a way an art director would?
  • 60. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S EyeEm - Vision Can a machine learn aesthetics in a way a human would? Could it then look at a set of photos, and draw on those same aesthetics to reproduce a different set?
  • 61. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S EyeEm - Vision What are aesthetics anyway? Is it just what you “like”? How does it all work? When you as a human find it hard to express what you like do you think a machine going to find it easy?
  • 62. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S EyeEm - VisionEyeEm - Vision
  • 63. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Neural Storyteller Can an algorithm make up stories from any given image?
  • 64. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Neural Storyteller Neural Storyteller is an artificial intelligence model that when given an image, can generate a story about the image using features in the image.
  • 65. Neural Storyteller H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S
  • 66. Neural Storyteller H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S
  • 67. Neural Storyteller H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S
  • 68. Neural Storyteller H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S
  • 69. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Rapto Can an algorithm turn your normal day into a rap song?
  • 70. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Rapto Rapto lets you create music using artificial intelligence & your camera. Simply point the camera towards any object around you and Rapto will use it's inbuilt neural network to understand the object & create rap music!
  • 71. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Rapto
  • 73. E P I C O R C H A P T E R Subtopic or example New versions of facial recognition technologies use Deep Learning, as it is especially effective for image recognition because it makes a computer zero in on the facial features that will most reliably identify a person.
  • 74. Apple - Machine Leraning Kit
  • 75. Apple - Live Photo Loops
  • 76. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Google Allo Can an algorithm create a Bitmoji for you on the fly?
  • 77. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Google Allo With Google Allo simply snap a selfie, and it’ll return an automatically generated illustrated version of you, on the fly.
  • 80. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Nest Cam IQ Can an algorithm detect strangers?
  • 81. E P I C O R C H A P T E R Nest Cam IQ The Nest Cam IQ can differentiate between friends and family members, or a stranger. Insights can range from telling you the kids are home from school to sending an alert if an unfamiliar person is in the living room.
  • 83. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S China & Russia Can an algorithm register me at events?
  • 84. E P I C O R C H A P T E R China & Russia In China, facial recognition technology is already finding consumer applications. In Russia, FindFace is an controversial an app used to identify members of a crowd to match them with social network accounts.
  • 87. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Apple Notes Can an algorithm understand what you are writing?
  • 89. Apple - Natural Language API
  • 90. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Google Quick Draw Can an algorithm understand what you are drawing?
  • 91. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Google Quick Draw Can a neural network learn to recognize doodles? Help teach it by adding your drawings to the world’s largest doodle data set.
  • 92. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Google Quick Draw
  • 93. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Google Quick Draw
  • 94. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Google AutoDraw Can an algorithm help to teach you drawing?
  • 95. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Google AutoDraw AutoDraw’s suggestion tool uses the same technology used in QuickDraw, to guess what you’re trying to draw. Right now, it can guess hundreds of drawings and we look forward to adding more over time.
  • 96. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Google AutoDraw
  • 97. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Google AutoDraw
  • 98. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S pix2pix Can an algorithm take your drawings to generate images?
  • 99. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S pix2pix Image-to-image is a Tensorflow port of pix2pix. The pix2pix model works by training on pairs of images such as building facade labels to building facades, and then attempts to generate the corresponding output image from any input image you give it.
  • 100. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S pix2pix
  • 101. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S pix2pix
  • 104. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Drawing music Can an algorithm take your drawings to generate music?
  • 105. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Drawing music Kene Cogan has built an experiment where a classified musical object triggers an according sound track in Ableton Live.
  • 106. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Drawing music
  • 108. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Lyrebird Can an algorithm help to mimic the voice of a given person?
  • 109. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Lyrebird Lyrebird is an API for speech synthesis. Record 1 minute from someone's voice and Lyrebird can compress her/his voice's DNA into a unique key.
  • 110. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Lyrebird
  • 111. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S pix2code Can an algorithm program a user interface from a given layout?
  • 112. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S pix2code Transforming a graphical user interface created by a designer into code is a typical task conducted by a developer in order to build software, websites and mobile applications. Deep Learning techniques can be leveraged to automatically generate code given a graphical user interface screenshot as input.
  • 115. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Style Transfer Can an algorithm re-create complex aesthetics and even fine art?
  • 116. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Style Transfer In fine art humans have mastered the skill to create unique visual experiences through composing a complex interplay between content and style. Style Transfer is an artificial system that creates artistic images of high perceptual quality.
  • 124. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Creative Adversarial Networks Can an algorithm invent new styles of art?
  • 125. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Creative Adversarial Networks Researchers modified a type of algorithm in which two neural nets play off against each other to get better and better results. One creates a solution, the other judges it. AIs that can tweak photos to mimic the style of famous painters are already widely available. But the new system is designed to produce original works from scratch.
  • 127. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Fontjoy Can an algorithm generate font combinations?
  • 129. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Fontjoy Can an algorithm generate font combinations?
  • 130. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Logo Experiment Can an algorithm generate logo artworks?
  • 131. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Logo Experiment Rob Peart tried to generate Death Metal logos from Neural Networks ;)
  • 133. E P I C O R C H A P T E R Waking The Cadaver Logo Experiment
  • 134. E P I C O R C H A P T E R From the sunset, forest and grief Logo Experiment
  • 135. E P I C O R C H A P T E R Logo Experiment
  • 136. E P I C O R C H A P T E R Logo Experiment
  • 137. E P I C O R C H A P T E R Logo Experiment
  • 138. E P I C O R C H A P T E R Logo Experiment
  • 139. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Logo Experiment Can an algorithm generate logo artworks?
  • 140. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S NVIDIA - Iray Can an algorithm squash 3D render times?
  • 141. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S NVIDIA - Iray NVIDIA brings AI to ray tracing to speed graphics workloads. Upload your partially rendered image and AI Renderer renders the rest for you. By predicting final images from only partly finished results, Iray AI produces accurate, photorealistic models without having to wait for the final image to be rendered.
  • 144. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Autodesk - DreamCatcher Can an algorithm generate physical products that solve complex problems?
  • 145. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Autodesk - DreamCatcher Dreamcatcher is a generative CAD system that enables designers to craft a definition of their design problem through goals and constraints.
  • 146. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Autodesk - DreamCatcher The three structural elements shown are all designed to carry the same structural loads and forces.
  • 147. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Autodesk - DreamCatcher A Lightweight bike stem generated by an algorithm
  • 148. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Autodesk - DreamCatcher This is a car frame that is designed by a generative algorithm
  • 149. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Autodesk - DreamCatcher A a lightweight load-bearing engine block
  • 151. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Objectifier Can an algorithm help objects to respond to human gestures?
  • 152. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Objectifier Objectifier empowers people to train objects in their daily environment to respond to their unique behaviors. It gives an experience of training an artificial intelligence; much like training a dog - you teach it only what you want it to care about. Just like a dog, it sees and understands its environment.
  • 153. Objectifier H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S
  • 154. Objectifier H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S
  • 155. Objectifier H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S
  • 156. What is next? © Lawrence Lek
  • 157. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S What’s next? Computers can now see, hear, and translate languages with unprecedented accuracies. They are also learning to generate images, sound, and text.
  • 158. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S What’s next? However the systems we’re building still fall into the category of “Narrow AI” — they can achieve super- human performance in a specific domain, but lack the ability to do anything sensible outside of it.
  • 159. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S What’s next? However the systems we’re building still fall into the category of “Narrow AI” — they can achieve super-human performance in a specific domain, but lack the ability to do anything sensible outside of it. © Jan Korsanke
  • 160. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Open AI - UNIVERSE
  • 161. „H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S SMACHINE LEARNING IS GOING TO UPEND YOUR INDUSTRY AND YOUR PRODUCT. Ken Norton, Google Ventures
  • 162. What are the challenges for UX? © Lawrence Lek
  • 163. „H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S MACHINE LEARNING WON’T REACH ITS POTENTIAL – AND MAY ACTUALLY CAUSE HARM – IF IT DOESN’T DEVELOP IN TANDEM WITH USER EXPERIENCE DESIGN. Caroline Sinders, Fast Company
  • 164. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Challenges for UX Develop relevant use cases
  • 165. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Spotify - Discovery Weekly Discovery Weekly is an automated music recommendation digest for each Spotify user every monday. It uses a feedback loop mechanism to personalize, optimize or automate the existing service.
  • 166. Spotify - Discovery Weekly © Fabien Girardin
  • 167. Spotify - Discovery Weekly © Fabien Girardin
  • 168. „H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S SMACHINE LEARNING WILL CHANGE CUSTOMER PERSONAS FOREVER Andre Smith, Digitalist Magazine / SAP
  • 169. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Challenges for UX Re-think customer personas
  • 170. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Challenges for UX Re-think customer personas Thanks to machine learning, computers will soon know your customers better than your customers know themselves. • They’re much better at „guesswork“ than humans are • More efficient targeting of new customers • More cost-effective
  • 171. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Challenges for UX Create intuitive AI interfaces
  • 172. „H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S THE FUTURE OF MACHINE LEARNING IS COMING UP WITH A HYBRID LANGUAGE THAT BRIDGES DESIGN AND ENGINEERING. Caroline Sinders, Fast Company
  • 173. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Challenges for UX Make tons of data manageable
  • 174. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Challenges for UX Use data to be super-relevant or be silent
  • 175. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Challenges for UX Let users tell about poor information
  • 176. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Challenges for UX Let users tell about poor information For example in banking, one could consider the temporal evolution of account balances to segment savings behaviors. This type of algorithms that leads to decision-making needs to learn to be more precise. It’s the designer’s job to find ways to let users tell implicitly or explicitly about poor information.
  • 177. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Challenges for UX Design for discovery • Filter Bubble - Tweak algorithms to be less accurate • Profile Detox - Let an open door to reshape profiles • Human Computation - Enlist humans to give more diversity © Fabien Girardin
  • 178. „H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S SEVERY TIME I CHECK MY PHONE, I’M PLAYING THE SLOT MACHINE Tristan Harris, a former Google product manager
  • 179. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Challenges for UX Design for engagement responsibly
  • 180. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Challenges for UX Design for engagement responsibly Today, algorithms typically score the relevance of social and news content. Major online services are fighting to hook people, grab their attention for as long as possible. Their business is to keep users active as long and frequently as possible on their platforms. They use techniques that promote addiction = hooking people endlessly searching for the next reward. That new power raises the need for new design principles in the age of machine learning.
  • 181. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Challenges for UX Empathy is not (yet) available
  • 182. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Challenges for UX Empathy is not (yet) available The ethical and practical considerations of machine learning have to be shaped by how products using machine learning affect users and how users can understand and see those effects.
  • 183. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Challenges for UX Questions are the new answers © Jan Korsanke
  • 184. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Challenges for UX Questions are the new answers In future computers won’t deliver answers before asking you back (a string of) questions. But what are rules and etiquette for machines? © Jan Korsanke
  • 185. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Challenges for UX Illustrate for transparency
  • 186. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Challenges for UX Illustrate for transparency When users don’t understand how an algorithm gets its results, it can be difficult to trust the system. Transparency communicates trust.
  • 187. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Challenges for UX Seamful design
  • 188. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Challenges for UX Seamful design Designers must know that a „Prediction Feature“ is not the same as informing, and consider how well such a prediction could support a user action.
  • 189. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Challenges for UX Machine bias: AI can lead to discrimination
  • 190. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Challenges for UX Machine bias: AI can lead to discrimination Most of the current facial recognition techniques use the same data set, which was trained on mainly white people. It would not recognise people with other skintones.
  • 191. „H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S ULTIMATELY, DESIGNERS MUST ACT AS A BULWARK AGAINST IRRESPONSIBLE, UNETHICAL USE OF AI. Katharine Schwab, Fast Company
  • 192. H O W D E E P L E A R N I N G C H A N G E S T H E D E S I G N P R O C E S S Principles for designing AI responsibly • AI must be designed to assist humanity • AI must be transparent • AI must maximize efficiencies without destroying the dignity of people • AI must be designed for intelligent privacy • AI must have algorithmic accountability • AI must guard against bias Satya Nadella, Microsoft CEO