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IT’S HERE
AND NOW
THE
PROMISE
OFAS-A-
SERVICE
RAPID SHIFT TOWARD AS-A-SERVICE:
Source:
1
“The New World of As-a-Service: The Power of AND,” Accenture 2015.
2
“Goodbye Denial…we’ll miss you!” Horses for Sources blog, Sept 18, 2016.
“The Journey to Intelligent Operations And OneOffice, 2016,” HfS Research.
FOR MANY ORGANIZATIONS, AS-A-SERVICE IS
PRODUCING SIGNIFICANT VALUE ALREADY
FOR OTHERS, IT WILL BE HERE SOON
68% OF ORGANIZATIONS
BELIEVED THEIR CORE
ENTERPRISE PROCESSES
WOULD NOT BE DELIVERED
AS-A-SERVICE FOR FIVE OR
MORE YEARS.¹
56% OF SENIOR BUSINESS
LEADERS WANT TO ADOPT
AS-A-SERVICE FEATURES
WITHIN TWO YEARS.²
20162015
WHAT’S DRIVING BUSINESSES
TO AS-A-SERVICE?
FIVE KEY BUSINESS DRIVERS:
AGILITY
Responding to market
change in a flexible manner
SPEED
Increases speed to value,
setting up services faster and
enhancing innovation
INTELLIGENCE
Advancedanalyticsand
automationtogaininsightsfor
betterdecisionsandperformance
BUSINESS OUTCOMES
Sourcing services tied to
specific business outcomes
rather than efficiencies of
services contracts
COMPETITION
Leading organizations are
succeeding at as-a-Service;
onlookers lag behind
INHIBITORS TO
AS-A-SERVICE ADOPTION
SOME FACTORS ARE HOLDING ORGANIZATIONS
BACK FROM REALIZING THE VALUE OF
AS-A-SERVICE
Unsure of how to buy services
in new as-a-Service model.
Not ready to begin move
to as-a-Service.
Insufficient cooperation among
multiple stakeholders of
business-led, IT-enabled effort.
Uneven maturing of technologies
that enable organizations to take
full advantage of as-a-Service.
Unprepared for more fluid
technology and delivery
environments.
Providers unable to offer
end-to-end solutions and
industry knowledge.
“ACCORDINGTOOUR
RESEARCH,53%OF
OPERATIONSLEADERS
VIEWAS-A-SERVICEAS
CRITICALCOMPARED
TOJUST29%OF
MIDDLEMANAGERS
ANDDELIVERYSTAFF.”
Use analytics as a gateway—gain
important insights to improve
competitive advantage.
Begin with technology—start with
a single function migrated to the
cloud and then expand
as-a-Service to other functions.
Adopt a platform-based business
model, that leverages external
resources to drive growth, then
add new as-a-Service capabilities.
Treat the lifecycle of a program
or function as an impetus—use
decision points to examine
potential benefits of moving
to as-a-Service.
Address automation—use
Robotic Process Automation
as-a-Service to quickly increase
quality and efficiency with
relatively low investment.
HOW TO GET STARTED?
ORGANIZATIONS THAT WANT TO START,
OR SPEED UP, THEIR JOURNEYS TO
AS-A-SERVICE HAVE SEVERAL OPTIONS
DON’T SIT ON THE SIDELINES
AND MISS THE PROMISE
OF AS-A-SERVICE
THAT´S THE PROMISE OF AS-A-SERVICE.
IT’S HERE AND NOW.
Become more agile and responsive
to market demands, adopting a
variable cost base and supporting
new strategic directions.
Move away from mere
tactical decisions.
Leverage models where costs
are tied to business outcomes
or consumption of services.
Improve business process and
infrastructure services, making
them flexible and reliable.
#ASASERVICE
WWW.ACCENTURE.COM/PROMISEOFASASERVICE
Copyright © 2017 Accenture.
All rights reserved.
Accenture, its logo, and High performance.
Delivered. are trademarks of Accenture.
This document makes descriptive reference to trademarks that may be owned by
others. The use of such trademarks herein is not an assertion of ownership of such
trademarks by Accenture and is not intended to represent or imply the existence
of an association between Accenture and the lawful owners of such trademarks.

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The Promise of as-a-Service

  • 2. RAPID SHIFT TOWARD AS-A-SERVICE: Source: 1 “The New World of As-a-Service: The Power of AND,” Accenture 2015. 2 “Goodbye Denial…we’ll miss you!” Horses for Sources blog, Sept 18, 2016. “The Journey to Intelligent Operations And OneOffice, 2016,” HfS Research. FOR MANY ORGANIZATIONS, AS-A-SERVICE IS PRODUCING SIGNIFICANT VALUE ALREADY FOR OTHERS, IT WILL BE HERE SOON 68% OF ORGANIZATIONS BELIEVED THEIR CORE ENTERPRISE PROCESSES WOULD NOT BE DELIVERED AS-A-SERVICE FOR FIVE OR MORE YEARS.¹ 56% OF SENIOR BUSINESS LEADERS WANT TO ADOPT AS-A-SERVICE FEATURES WITHIN TWO YEARS.² 20162015
  • 3. WHAT’S DRIVING BUSINESSES TO AS-A-SERVICE? FIVE KEY BUSINESS DRIVERS: AGILITY Responding to market change in a flexible manner SPEED Increases speed to value, setting up services faster and enhancing innovation INTELLIGENCE Advancedanalyticsand automationtogaininsightsfor betterdecisionsandperformance BUSINESS OUTCOMES Sourcing services tied to specific business outcomes rather than efficiencies of services contracts COMPETITION Leading organizations are succeeding at as-a-Service; onlookers lag behind
  • 4. INHIBITORS TO AS-A-SERVICE ADOPTION SOME FACTORS ARE HOLDING ORGANIZATIONS BACK FROM REALIZING THE VALUE OF AS-A-SERVICE Unsure of how to buy services in new as-a-Service model. Not ready to begin move to as-a-Service. Insufficient cooperation among multiple stakeholders of business-led, IT-enabled effort. Uneven maturing of technologies that enable organizations to take full advantage of as-a-Service. Unprepared for more fluid technology and delivery environments. Providers unable to offer end-to-end solutions and industry knowledge.
  • 6. Use analytics as a gateway—gain important insights to improve competitive advantage. Begin with technology—start with a single function migrated to the cloud and then expand as-a-Service to other functions. Adopt a platform-based business model, that leverages external resources to drive growth, then add new as-a-Service capabilities. Treat the lifecycle of a program or function as an impetus—use decision points to examine potential benefits of moving to as-a-Service. Address automation—use Robotic Process Automation as-a-Service to quickly increase quality and efficiency with relatively low investment. HOW TO GET STARTED? ORGANIZATIONS THAT WANT TO START, OR SPEED UP, THEIR JOURNEYS TO AS-A-SERVICE HAVE SEVERAL OPTIONS
  • 7. DON’T SIT ON THE SIDELINES AND MISS THE PROMISE OF AS-A-SERVICE THAT´S THE PROMISE OF AS-A-SERVICE. IT’S HERE AND NOW. Become more agile and responsive to market demands, adopting a variable cost base and supporting new strategic directions. Move away from mere tactical decisions. Leverage models where costs are tied to business outcomes or consumption of services. Improve business process and infrastructure services, making them flexible and reliable.
  • 8. #ASASERVICE WWW.ACCENTURE.COM/PROMISEOFASASERVICE Copyright © 2017 Accenture. All rights reserved. Accenture, its logo, and High performance. Delivered. are trademarks of Accenture. This document makes descriptive reference to trademarks that may be owned by others. The use of such trademarks herein is not an assertion of ownership of such trademarks by Accenture and is not intended to represent or imply the existence of an association between Accenture and the lawful owners of such trademarks.