apidays LIVE Jakarta 2021 - Accelerating Digitisation February 24, 2021 Open API: redefine banking product delivery to accelerate digital transformation Yudhi Dwi Cahyono, Senior Manager of Digital Bank Development at Bank Rakyat Indonesia

1. Senior Manager
Digital Banking Development And Operation
Bank Rakyat Indonesia
Yudhi Dwi Cahyono
Open API:
Redefine Banking Product Delivery to
Accelerate Digital Transformation
Linked https://www.linkedin.com/in/yudhidc/

2. Outline
Reasons Behind Banking Digital Transformation
01
02
03
BRI Digital Transformation Journey
Orchestrating the API Products

3. 01
Reasons Behind Banking Digital
Transformation

4. 125 years serves the country
BRI has the largest network in Indonesia
468
Branch Office
610
Supporting Branch
5.382
BRI Units
137
Mobile Terrace
2.196
BRI Terrace
8
Hybrid Branch
19
Regional Office
985
Cash Office
500.320
Agent BRILink
3
Ship Terrace
9.798
More than
Outlets nationwide
24.684
ATM
2.592
Cash Replacement
Machine
302.921
EDC

5. Past & Future Banking Model
Mobile should now be seen as the basis for an entirely new banking model, a shift that is forcing bankers to accept that
branches are no longer the center of the universe.
Source: Deloitte march 2018 The Financial Brand
C
Banking Model of The Past
Branch
Call Center Online Mobile Mail
Banking Model of The Future
Closed Banking System Era Open Banking Era
Account
Opening
Merchants
Credit Scoring
Analytics

6. Pandemic impact: New Normal is Coming!
Covid Image Source: Photo by CDC from Pexels
The number of “Branch Visit” is declining
due to social-distancing: PSBB, PPKM
Customers prefer to use mobile/online channels to do the
transaction: impacting the significant rise of transaction in
mobile banking/internet banking
Remote working, learning etc. Including financial activity:
bills payment, opening account, purchasing etc.
Covid-19 pandemic impacts all sectors, including financial industry which is one of the most impacted. Banks should adopt the
“new normal” financial activities, that seems won’t go back to “normal” after pandemic.

7. We are all used to disruption…
...But we are not used to the
NEW SPEED of disruption…….

8. 02
BRI Digital Transformation
Journey

9. Strategic Approaches To Banking Digital Transformation
Digital Business Optimization Digital Business Transformation
• Efficiency
• Better customer experience
• Improve productivity
• New Business Model
• Generate new revenue streams
• New disruptive products
Digital Transformation Strategy
Improves Market Position Changes Market Position
-Digitize- -Digital-
Adopted from Gartner and Book: “Hybrid Company Model: Cara Menang di Era Digital yang Disruptif”, Indra Utoyo

10. Digital Transformation Journey
Open API Platform for
supporting digital
partnership and
collaboration
Digital, Automated, Easy, Anytime,
Anywhere
New BRIMO, Opening Account through the
apps
2020
The Best Innovation 2019
The Most Innovative Company
in Finance Sector 2019
2018 2019

11. 03
Orchestrating the API Products

12. From Monolithic to Microservice Architecture
Monolithic Architecture
Business
Logic
Data Access
Microservices Architecture
Reusable / Shared
microservices, will
leverage it into API
product.
Can be applied in
many internal apps.
Ex: credit scoring
system, ID card
validation or face
recognition (e-kyc),
fund transfer etc.

13. Orchestrate the APIs to Support Digital Transformation
Strategy
Credit Scoring Fund Transfer
VA Inquiry &
Payment
E-KYC
Digital Signature
Virtual Account
(create, get etc.)
Branch/Channel
location
Direct Debit
E-wallet TopUp
Bills Payment
and many
mores..
Internal
Developer
Portal
External
Developer
Portal
API Management
Gateway
DIGITIZE
Digital Business Optimization
DIGITAL
Digital Business Transformation
App A App B App C
App D App E
Partner A Partner B Partner C
Partner D Partner E
Internal app can consume API products
by register to developer portal internal.
It allows developer to focus only on
core function, and cut development
time.
It is our Open API Platform (BRIAPI)
which enables third party to explore and
integrate our financial services to their
apps. By the end, creating the revenue
streams and new business models.

14. Changing The Way We Reach The Customers
BRI Environment
End-users
End Users
BRI Environment (API Products)
End Users
End-users End-users End-users End-users
Customer
Registration
Installment
Payment
Loan
Application
Inquiry etc.
Digital loan,
credit card
Banking
activities
Direct Debit
Fund Transfer
Virtual Account
Opening
Account
E-wallet
(BRIZZI)
Account
Statement
find branch etc.
Fintech
E-commerce
School/Univ
Government
Established
companies

15. BRI Key FinTech Partnerships To Support Digital Ecosystem
Payment
SME
Ecosystem
P2P
Lending
Agritech
Travel
Ride
Sharing
E-Commerce
Payment
Gateway

16. Thank you.

17. Open API Performance
1. BRIVA
2. Inquiry Balance
3. Transfer
4. BRIZZI
5. Direct Debit
TOP BRIAPI’s
(Universitas, Sekolah,
Pemerintah Kota (Pajak PBB),
Ecommerce)
(eCommerce, top-up wallet)
(eCommerce, wallet)
2020
SALES VOLUME
>45 T
Total Transaction
> 88 M
Fee Based Income
>21 B
(eCommerce, Digital Wallet,
Ride-Sharing, Jasa Transfer)
(eCommerce, Digital Wallet,
Ride-Sharing, Jasa Transfer)
Total Partner
225