2. The era of platform businesses
Softwares are transforming to platforms
Growing partners means growing APIs
Partners 📈 issues 📈 governance 📉
3. Monitoring the API platform
Logging
Alarms & Alerts
Usage reports
API security tools
4. A hidden problem in all API platforms
Partners pivot in use cases of APIs can cause:
● Lengthy investigation
● Long engagements
● Tough negotiation
● Shutting down of API accesses
5. Poorly governed vs. well governed
Poorly governed platforms:
● End users’ complaints
● Partners’ self-reporting/self-policing
● Just wait for incidents to happen
Well governed platforms:
● Engineers audit
● Sales / partnership team check in
● Mandated self-reporting for new use cases
Illustrations by Jean Wei
6. First experts,
then expert systems
Who’s your go-to API expert?
What problem are they solving?
Illustration by Andrew Rae; Photograph: Bettmann/Corbis
9. API Partner POST Contact GET Contact POST Invoice GET Invoice POST Inventory GET Inventory
Partner A 30 3 20 23 0 0
Partner B 29 7 45 60 0 0
Partner C 0 30 1 15 0 0
Partner D 3 50 2 23 0 0
Partner E 0 40 3 56 0 0
Partner F 0 0 98 23 20 45
Partner G 0 0 76 34 67 89
API usage data