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Social Engagement Case Study: 
Kalamandir
Project Details: 
Client: 
Kalamandir 
Category: 
Retail 
Contest Start Date: 
March 10th, 2012 
Contest End Date: 
March 31th, 2012 
Duration: 
21 Days 
Agency: 
84ideas Media LLP 
Social Media Channels: 
https://www.facebook.com/Kalamandir 
Target Audience: 
-Men & Women 
-Age : 18 years and above
About Kalamandir 
Kalamandir is a garment retail house predominantly based out of South India. 
It started as a retailer of sarees in Hyderabad in September 2005 at a very modest scale with a 
Retail Outlet of 2000 square feet. As of today, it operates 12 retail stores, out of which 4 are in 
Hyderabad, 5 are in Bangalore, 1 in Vijayawada, 1 in Hanumakonda and 1 in Guntur. These 12 
retail stores are spread over about 80,000 square feet.
Executive Summary 
By using its Facebook Page as a platform, Kalamandir wanted to drive footfalls and sales during 
Ugadi 2012 across Andhra Pradesh & Karnataka. We at 84ideas developed and launched The 
Golden Bill Contest to achieve the business goal of Kalamandir. 
Facebook Marketing Impact in 21 Days: 
 617 shopping bills were submitted on the 
Facebook page by contest participants 
 Generated sales of over INR 10,00,000 
(1 Million) 
 77,300 unique Facebook page visitors (via 
Organic & Viral reach) 
 1600 stories created by 1200 Facebook 
users (Includes shares, likes, comments) 
 Kalamandir Facebook page gained 431 new 
fans in an organic way 
 617 email ids and mobile numbers were 
collected to keep in touch for future 
communications. 
“Kalamandir got a splendid response from 
the “Golden Bill Contest” which was 
Promoted through the Facebook page. 617 
customers participated in this promotion 
and an incremental sale of over INR 1 
million happened during the campaign.” 
– Ravi Singh I Marketing Manager I Sai Silks 
(Kalamandir) Ltd. Mobile +91 - 9243000132
Social Media Objectives 
- To drive Kalamandir Facebook fans to the stores during Ugadi 2012 
- To generate sales through Kalamandir Facebook page 
- To collect the database (Name, Email Ids & Mobile No) of the offline customers for future 
communications.
Concept 
Indians love to celebrate festivals and special occasions and one activity that happens big time during 
this period is shopping. People splurge money buying new clothes and gold (jewellery) for their family 
members and it gives an aura and auspiciousness to the whole occasion. 
Kalamandir can leverage the occasion by giving an enticing offer apart from regular festive discounts.
Idea – The Golden Bill Contest 
All the retailers are offering more or less same discounts during Ugadi 2012. Apart from regular 
discounts given at Kalamandir stores, now customers has a reason to shop at Kalamandir because of 
The Golden Bill Contest. The golden bill contest is the differentiating factor where 
1.It gives a special feeling of taking home prosperity in the form of gold coins. 
2.And it gives a feel-good factor to customers that the relationship with Kalamandir doesnʼt end with 
shopping this Ugadi.
Strategy & Execution
Custom App Design & Development 
A custom Facebook app was designed and 
developed for the contest using which 
participants can submit their shopping bill 
numbers. 
When they clicked on ‘SUBMIT HERE’ 
button, they were directed to >>> 
App Link: 
http://apps.84ideas.com/kalamandir/t 
he-golden-bill-contest/
Custom App Design & Development 
A form where they submitted details about 
shopping bill and their contact details. Post 
submitting their details, they need to click on 
‘Enter Now’ button to confirm their 
participation. After that >>> 
App Link: 
http://apps.84ideas.com/kalamandir/the-golden- 
bill-contest/
Custom App Design & Development 
A thank you note with ‘Social Sharing’ 
features will pop up communicating the 
details about winners announcement date. 
App Link: 
http://apps.84ideas.com/kalamandir/the-golden- 
bill-contest/
Contest Promotion 
The contest was promoted to Kalamandir Fans via its Facebook Page
Contest Promotion
Contest Promotion
Contest Winners Announcement
Contest Winners Announcement
Prize Distribution at Kalamandir Stores
ROI & Performance of 
The Golden Bill Contest
Return of Investment (ROI) through Facebook 
Marketing 
Return of Investment (ROI) through Facebook 
Marketing 
The Golden Bill Contest has generated sales of Rs. 10,48,900 in just 21 days 
through Facebook promotion. 
ROI Analysis: 
Details Amount/Units 
Minimum amount to shop to participate in the contest Rs. 999 
Average Shopping Bill Amount (As given by the client) Rs. 1700 - 2000 
Total Number of Bills Submitted 617 
ROI (AVG Shopping Bill Amount X Number of Bills Submitted) 10,48,900
285,500 Facebook Page Impressions by 77,300 285,500 Facebook Page Impressions by 77,300 U Unniqiquuee V Visisitiotorrss 
Impressions: The total number of times any Facebook user (fan or non fan) could have potentially seen any content associated with Kalamandir Page in their 
News Feed or Ticker or by visits to Kalamandir Page directly. 
Users: The number of unique users (fans or non fans) that have seen an any content associated with Kalamandir page. 
Impressions Breakdown 
Source: Facebook Fan Page Insights by Sprout Social
Contest Impressions Contest Impressions && SShhaarriinngg bbyy AAggee && GGeennddeerr
1600 Stories 1600 Stories bbyy 11220000 FFaacceebbooookk uusseerrss 
Stories Created 
A story on Facebook is created when a user likes your Page, posts to your Page's Wall, answers a Question you posted, RSVP's to one of your events, mentions your Page, phototags your 
Page, checks in at your Place or likes, or comments on / shares one of your Page posts. 
Source: Facebook Fan Page Insights by Sprout Social
Thank you

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Social Engagement Case Study - Kalamandir

  • 1. Social Engagement Case Study: Kalamandir
  • 2. Project Details: Client: Kalamandir Category: Retail Contest Start Date: March 10th, 2012 Contest End Date: March 31th, 2012 Duration: 21 Days Agency: 84ideas Media LLP Social Media Channels: https://www.facebook.com/Kalamandir Target Audience: -Men & Women -Age : 18 years and above
  • 3. About Kalamandir Kalamandir is a garment retail house predominantly based out of South India. It started as a retailer of sarees in Hyderabad in September 2005 at a very modest scale with a Retail Outlet of 2000 square feet. As of today, it operates 12 retail stores, out of which 4 are in Hyderabad, 5 are in Bangalore, 1 in Vijayawada, 1 in Hanumakonda and 1 in Guntur. These 12 retail stores are spread over about 80,000 square feet.
  • 4. Executive Summary By using its Facebook Page as a platform, Kalamandir wanted to drive footfalls and sales during Ugadi 2012 across Andhra Pradesh & Karnataka. We at 84ideas developed and launched The Golden Bill Contest to achieve the business goal of Kalamandir. Facebook Marketing Impact in 21 Days:  617 shopping bills were submitted on the Facebook page by contest participants  Generated sales of over INR 10,00,000 (1 Million)  77,300 unique Facebook page visitors (via Organic & Viral reach)  1600 stories created by 1200 Facebook users (Includes shares, likes, comments)  Kalamandir Facebook page gained 431 new fans in an organic way  617 email ids and mobile numbers were collected to keep in touch for future communications. “Kalamandir got a splendid response from the “Golden Bill Contest” which was Promoted through the Facebook page. 617 customers participated in this promotion and an incremental sale of over INR 1 million happened during the campaign.” – Ravi Singh I Marketing Manager I Sai Silks (Kalamandir) Ltd. Mobile +91 - 9243000132
  • 5. Social Media Objectives - To drive Kalamandir Facebook fans to the stores during Ugadi 2012 - To generate sales through Kalamandir Facebook page - To collect the database (Name, Email Ids & Mobile No) of the offline customers for future communications.
  • 6. Concept Indians love to celebrate festivals and special occasions and one activity that happens big time during this period is shopping. People splurge money buying new clothes and gold (jewellery) for their family members and it gives an aura and auspiciousness to the whole occasion. Kalamandir can leverage the occasion by giving an enticing offer apart from regular festive discounts.
  • 7. Idea – The Golden Bill Contest All the retailers are offering more or less same discounts during Ugadi 2012. Apart from regular discounts given at Kalamandir stores, now customers has a reason to shop at Kalamandir because of The Golden Bill Contest. The golden bill contest is the differentiating factor where 1.It gives a special feeling of taking home prosperity in the form of gold coins. 2.And it gives a feel-good factor to customers that the relationship with Kalamandir doesnʼt end with shopping this Ugadi.
  • 9. Custom App Design & Development A custom Facebook app was designed and developed for the contest using which participants can submit their shopping bill numbers. When they clicked on ‘SUBMIT HERE’ button, they were directed to >>> App Link: http://apps.84ideas.com/kalamandir/t he-golden-bill-contest/
  • 10. Custom App Design & Development A form where they submitted details about shopping bill and their contact details. Post submitting their details, they need to click on ‘Enter Now’ button to confirm their participation. After that >>> App Link: http://apps.84ideas.com/kalamandir/the-golden- bill-contest/
  • 11. Custom App Design & Development A thank you note with ‘Social Sharing’ features will pop up communicating the details about winners announcement date. App Link: http://apps.84ideas.com/kalamandir/the-golden- bill-contest/
  • 12. Contest Promotion The contest was promoted to Kalamandir Fans via its Facebook Page
  • 17. Prize Distribution at Kalamandir Stores
  • 18. ROI & Performance of The Golden Bill Contest
  • 19. Return of Investment (ROI) through Facebook Marketing Return of Investment (ROI) through Facebook Marketing The Golden Bill Contest has generated sales of Rs. 10,48,900 in just 21 days through Facebook promotion. ROI Analysis: Details Amount/Units Minimum amount to shop to participate in the contest Rs. 999 Average Shopping Bill Amount (As given by the client) Rs. 1700 - 2000 Total Number of Bills Submitted 617 ROI (AVG Shopping Bill Amount X Number of Bills Submitted) 10,48,900
  • 20. 285,500 Facebook Page Impressions by 77,300 285,500 Facebook Page Impressions by 77,300 U Unniqiquuee V Visisitiotorrss Impressions: The total number of times any Facebook user (fan or non fan) could have potentially seen any content associated with Kalamandir Page in their News Feed or Ticker or by visits to Kalamandir Page directly. Users: The number of unique users (fans or non fans) that have seen an any content associated with Kalamandir page. Impressions Breakdown Source: Facebook Fan Page Insights by Sprout Social
  • 21. Contest Impressions Contest Impressions && SShhaarriinngg bbyy AAggee && GGeennddeerr
  • 22. 1600 Stories 1600 Stories bbyy 11220000 FFaacceebbooookk uusseerrss Stories Created A story on Facebook is created when a user likes your Page, posts to your Page's Wall, answers a Question you posted, RSVP's to one of your events, mentions your Page, phototags your Page, checks in at your Place or likes, or comments on / shares one of your Page posts. Source: Facebook Fan Page Insights by Sprout Social