SlideShare una empresa de Scribd logo
1 de 81
Bac-o-bits

• ~2MM users
• 4k-5k per day
• +3B mssgs per month
• 2k queries per second
• PROFITABLE.
{UNSEXY}
DESIGN.
technically,

FREEMIUM
but


DESIGN
 really really helped.
KILLING THE COMPETITION
WITH DESIGN-DRIVEN PRODUCTS
(SEXY)
rule #1
rule #1
    STOP OBSESSING
ABOUT THE COMPETITION.
Small Businesses
 Fortune 500
  Non-profits
   Agencies
Small Businesses
 Fortune 500
  Non-profits
   Agencies
Small Businesses
 Fortune 500
  Non-profits
   Agencies
Small Businesses
 Fortune 500
  Non-profits
   Agencies
Small Businesses
 Fortune 500
  Non-profits
   Agencies
“tech-savvy weirdos”
rule #2
rule #2
FIGHT REALLY,
REALLY WEIRD
/rtfm/
3000000




2250000




1500000




750000




     0
      2004-10 2005-05 2005-10 2006-03 2006-08 2007-01 2007-06 2007-11 2008-04 2008-09 2009-02 2009-07 2009-12 2010-05 2010-10 2011-03 2011-08 2012-01 2012-06
3000000




2250000




1500000                                @100k users
                                        Launched
                                        Freemium
                                          (8yrs)
750000




     0
      2004-10 2005-05 2005-10 2006-03 2006-08 2007-01 2007-06 2007-11 2008-04 2008-09 2009-02 2009-07 2009-12 2010-05 2010-10 2011-03 2011-08 2012-01 2012-06
3000000



                                                                         one meellion
                                                                          users (2yrs)
2250000




1500000                                @100k users
                                        Launched
                                        Freemium
                                          (8yrs)
750000




     0
      2004-10 2005-05 2005-10 2006-03 2006-08 2007-01 2007-06 2007-11 2008-04 2008-09 2009-02 2009-07 2009-12 2010-05 2010-10 2011-03 2011-08 2012-01 2012-06
two gorillians
3000000
                                                                                       (10 mo)
                                                                         one meellion
                                                                          users (2yrs)
2250000




1500000                                @100k users
                                        Launched
                                        Freemium
                                          (8yrs)
750000




     0
      2004-10 2005-05 2005-10 2006-03 2006-08 2007-01 2007-06 2007-11 2008-04 2008-09 2009-02 2009-07 2009-12 2010-05 2010-10 2011-03 2011-08 2012-01 2012-06
“Creativity is just
connecting things.”
“Creativity is just
connecting things.”
rule #3
rule #3
ALWAYS. BE.
 CREATING.
   (things)
NO PROJECT
SHOULD TAKE
LONGER THAN
  2 WEEKS.
@benchestnut

Más contenido relacionado

Destacado

Matthew Bailey IoT keynote IWCE2016 for linkedin
Matthew Bailey IoT keynote IWCE2016 for linkedinMatthew Bailey IoT keynote IWCE2016 for linkedin
Matthew Bailey IoT keynote IWCE2016 for linkedinMatthew Bailey
 
Nuremberg Service Design Drinks #1
Nuremberg Service Design Drinks #1Nuremberg Service Design Drinks #1
Nuremberg Service Design Drinks #1Marc Stickdorn
 
8 women in leadership
8 women in leadership 8 women in leadership
8 women in leadership CPA Australia
 
United Nations: Innovative Technologies to Advance Gender Equality
United Nations: Innovative Technologies to Advance Gender EqualityUnited Nations: Innovative Technologies to Advance Gender Equality
United Nations: Innovative Technologies to Advance Gender EqualityGesche Haas
 
Ten Characteristics Common To Highly Effective Entrepreneurs
Ten Characteristics Common To Highly Effective EntrepreneursTen Characteristics Common To Highly Effective Entrepreneurs
Ten Characteristics Common To Highly Effective EntrepreneursAbhishek Shah
 
Service Design Thinking - Designing services that people fall in love with
Service Design Thinking - Designing services that people fall in love withService Design Thinking - Designing services that people fall in love with
Service Design Thinking - Designing services that people fall in love withRamakant Gawande
 
Pollen VC Building A Digital Lending Business
Pollen VC Building A Digital Lending BusinessPollen VC Building A Digital Lending Business
Pollen VC Building A Digital Lending BusinessPollen VC
 
Investment Thesis Fundamentals (April 2016)
Investment Thesis Fundamentals (April 2016)Investment Thesis Fundamentals (April 2016)
Investment Thesis Fundamentals (April 2016)Dave McClure
 
Travel Tech Trends 2016
Travel Tech Trends 2016Travel Tech Trends 2016
Travel Tech Trends 2016Austin Gratham
 

Destacado (9)

Matthew Bailey IoT keynote IWCE2016 for linkedin
Matthew Bailey IoT keynote IWCE2016 for linkedinMatthew Bailey IoT keynote IWCE2016 for linkedin
Matthew Bailey IoT keynote IWCE2016 for linkedin
 
Nuremberg Service Design Drinks #1
Nuremberg Service Design Drinks #1Nuremberg Service Design Drinks #1
Nuremberg Service Design Drinks #1
 
8 women in leadership
8 women in leadership 8 women in leadership
8 women in leadership
 
United Nations: Innovative Technologies to Advance Gender Equality
United Nations: Innovative Technologies to Advance Gender EqualityUnited Nations: Innovative Technologies to Advance Gender Equality
United Nations: Innovative Technologies to Advance Gender Equality
 
Ten Characteristics Common To Highly Effective Entrepreneurs
Ten Characteristics Common To Highly Effective EntrepreneursTen Characteristics Common To Highly Effective Entrepreneurs
Ten Characteristics Common To Highly Effective Entrepreneurs
 
Service Design Thinking - Designing services that people fall in love with
Service Design Thinking - Designing services that people fall in love withService Design Thinking - Designing services that people fall in love with
Service Design Thinking - Designing services that people fall in love with
 
Pollen VC Building A Digital Lending Business
Pollen VC Building A Digital Lending BusinessPollen VC Building A Digital Lending Business
Pollen VC Building A Digital Lending Business
 
Investment Thesis Fundamentals (April 2016)
Investment Thesis Fundamentals (April 2016)Investment Thesis Fundamentals (April 2016)
Investment Thesis Fundamentals (April 2016)
 
Travel Tech Trends 2016
Travel Tech Trends 2016Travel Tech Trends 2016
Travel Tech Trends 2016
 

Similar a Ben Chestnut, unSEXY Presentation

Why monsters matter. (Quo Vadis 2012)
Why monsters matter. (Quo Vadis 2012)Why monsters matter. (Quo Vadis 2012)
Why monsters matter. (Quo Vadis 2012)Wooga
 
Netflix Business Plan with SWOT for Spain
Netflix Business Plan with SWOT for SpainNetflix Business Plan with SWOT for Spain
Netflix Business Plan with SWOT for Spainbcnbynit
 
[基幹講演]ソーシャルシフト 〜 企業と生活者の新しいコミュニケーションのカタチ Ver2.1.1
[基幹講演]ソーシャルシフト 〜 企業と生活者の新しいコミュニケーションのカタチ Ver2.1.1[基幹講演]ソーシャルシフト 〜 企業と生活者の新しいコミュニケーションのカタチ Ver2.1.1
[基幹講演]ソーシャルシフト 〜 企業と生活者の新しいコミュニケーションのカタチ Ver2.1.1Toru Saito
 
오빠믿지에서 글로벌LBS서비스로, 무료 앱의 생존법(1)
오빠믿지에서 글로벌LBS서비스로, 무료 앱의 생존법(1)오빠믿지에서 글로벌LBS서비스로, 무료 앱의 생존법(1)
오빠믿지에서 글로벌LBS서비스로, 무료 앱의 생존법(1)mosaicnet
 
Samalkot action plan for sept'11
Samalkot action plan for sept'11Samalkot action plan for sept'11
Samalkot action plan for sept'11kharadess
 

Similar a Ben Chestnut, unSEXY Presentation (7)

Why monsters matter. (Quo Vadis 2012)
Why monsters matter. (Quo Vadis 2012)Why monsters matter. (Quo Vadis 2012)
Why monsters matter. (Quo Vadis 2012)
 
Netflix Business Plan with SWOT for Spain
Netflix Business Plan with SWOT for SpainNetflix Business Plan with SWOT for Spain
Netflix Business Plan with SWOT for Spain
 
ソーシャルシフト 企業と生活者、新しいコミュニケーションのカタチ
ソーシャルシフト  企業と生活者、新しいコミュニケーションのカタチソーシャルシフト  企業と生活者、新しいコミュニケーションのカタチ
ソーシャルシフト 企業と生活者、新しいコミュニケーションのカタチ
 
[基幹講演]ソーシャルシフト 〜 企業と生活者の新しいコミュニケーションのカタチ Ver2.1.1
[基幹講演]ソーシャルシフト 〜 企業と生活者の新しいコミュニケーションのカタチ Ver2.1.1[基幹講演]ソーシャルシフト 〜 企業と生活者の新しいコミュニケーションのカタチ Ver2.1.1
[基幹講演]ソーシャルシフト 〜 企業と生活者の新しいコミュニケーションのカタチ Ver2.1.1
 
오빠믿지에서 글로벌LBS서비스로, 무료 앱의 생존법(1)
오빠믿지에서 글로벌LBS서비스로, 무료 앱의 생존법(1)오빠믿지에서 글로벌LBS서비스로, 무료 앱의 생존법(1)
오빠믿지에서 글로벌LBS서비스로, 무료 앱의 생존법(1)
 
D2C勉強会資料
D2C勉強会資料D2C勉強会資料
D2C勉強会資料
 
Samalkot action plan for sept'11
Samalkot action plan for sept'11Samalkot action plan for sept'11
Samalkot action plan for sept'11
 

Más de 500 Startups (20)

Get on Board
Get on BoardGet on Board
Get on Board
 
Connected Analytics
Connected AnalyticsConnected Analytics
Connected Analytics
 
Sira Medical
Sira MedicalSira Medical
Sira Medical
 
The Atlas
The AtlasThe Atlas
The Atlas
 
Trash Warrior
Trash WarriorTrash Warrior
Trash Warrior
 
Thematic
ThematicThematic
Thematic
 
Shiplyst
ShiplystShiplyst
Shiplyst
 
Renetec
RenetecRenetec
Renetec
 
Predina
PredinaPredina
Predina
 
Pluto
PlutoPluto
Pluto
 
Plant an App
Plant an AppPlant an App
Plant an App
 
Pilota
PilotaPilota
Pilota
 
Mero Technologies
Mero TechnologiesMero Technologies
Mero Technologies
 
Omnitron Sensors
Omnitron SensorsOmnitron Sensors
Omnitron Sensors
 
Juked
JukedJuked
Juked
 
GamerzClass
GamerzClassGamerzClass
GamerzClass
 
eino
einoeino
eino
 
Cenos
CenosCenos
Cenos
 
Bliinx
BliinxBliinx
Bliinx
 
Butlr
ButlrButlr
Butlr
 

Último

Moving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdfMoving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdfLoriGlavin3
 
Arizona Broadband Policy Past, Present, and Future Presentation 3/25/24
Arizona Broadband Policy Past, Present, and Future Presentation 3/25/24Arizona Broadband Policy Past, Present, and Future Presentation 3/25/24
Arizona Broadband Policy Past, Present, and Future Presentation 3/25/24Mark Goldstein
 
How AI, OpenAI, and ChatGPT impact business and software.
How AI, OpenAI, and ChatGPT impact business and software.How AI, OpenAI, and ChatGPT impact business and software.
How AI, OpenAI, and ChatGPT impact business and software.Curtis Poe
 
Testing tools and AI - ideas what to try with some tool examples
Testing tools and AI - ideas what to try with some tool examplesTesting tools and AI - ideas what to try with some tool examples
Testing tools and AI - ideas what to try with some tool examplesKari Kakkonen
 
TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024Lonnie McRorey
 
Long journey of Ruby standard library at RubyConf AU 2024
Long journey of Ruby standard library at RubyConf AU 2024Long journey of Ruby standard library at RubyConf AU 2024
Long journey of Ruby standard library at RubyConf AU 2024Hiroshi SHIBATA
 
So einfach geht modernes Roaming fuer Notes und Nomad.pdf
So einfach geht modernes Roaming fuer Notes und Nomad.pdfSo einfach geht modernes Roaming fuer Notes und Nomad.pdf
So einfach geht modernes Roaming fuer Notes und Nomad.pdfpanagenda
 
Data governance with Unity Catalog Presentation
Data governance with Unity Catalog PresentationData governance with Unity Catalog Presentation
Data governance with Unity Catalog PresentationKnoldus Inc.
 
Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024BookNet Canada
 
The Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsThe Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsPixlogix Infotech
 
The Future Roadmap for the Composable Data Stack - Wes McKinney - Data Counci...
The Future Roadmap for the Composable Data Stack - Wes McKinney - Data Counci...The Future Roadmap for the Composable Data Stack - Wes McKinney - Data Counci...
The Future Roadmap for the Composable Data Stack - Wes McKinney - Data Counci...Wes McKinney
 
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptxPasskey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptxLoriGlavin3
 
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptxThe Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptxLoriGlavin3
 
Decarbonising Buildings: Making a net-zero built environment a reality
Decarbonising Buildings: Making a net-zero built environment a realityDecarbonising Buildings: Making a net-zero built environment a reality
Decarbonising Buildings: Making a net-zero built environment a realityIES VE
 
Potential of AI (Generative AI) in Business: Learnings and Insights
Potential of AI (Generative AI) in Business: Learnings and InsightsPotential of AI (Generative AI) in Business: Learnings and Insights
Potential of AI (Generative AI) in Business: Learnings and InsightsRavi Sanghani
 
Unleashing Real-time Insights with ClickHouse_ Navigating the Landscape in 20...
Unleashing Real-time Insights with ClickHouse_ Navigating the Landscape in 20...Unleashing Real-time Insights with ClickHouse_ Navigating the Landscape in 20...
Unleashing Real-time Insights with ClickHouse_ Navigating the Landscape in 20...Alkin Tezuysal
 
Enhancing User Experience - Exploring the Latest Features of Tallyman Axis Lo...
Enhancing User Experience - Exploring the Latest Features of Tallyman Axis Lo...Enhancing User Experience - Exploring the Latest Features of Tallyman Axis Lo...
Enhancing User Experience - Exploring the Latest Features of Tallyman Axis Lo...Scott Andery
 
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxUse of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxLoriGlavin3
 
Assure Ecommerce and Retail Operations Uptime with ThousandEyes
Assure Ecommerce and Retail Operations Uptime with ThousandEyesAssure Ecommerce and Retail Operations Uptime with ThousandEyes
Assure Ecommerce and Retail Operations Uptime with ThousandEyesThousandEyes
 
UiPath Community: Communication Mining from Zero to Hero
UiPath Community: Communication Mining from Zero to HeroUiPath Community: Communication Mining from Zero to Hero
UiPath Community: Communication Mining from Zero to HeroUiPathCommunity
 

Último (20)

Moving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdfMoving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdf
 
Arizona Broadband Policy Past, Present, and Future Presentation 3/25/24
Arizona Broadband Policy Past, Present, and Future Presentation 3/25/24Arizona Broadband Policy Past, Present, and Future Presentation 3/25/24
Arizona Broadband Policy Past, Present, and Future Presentation 3/25/24
 
How AI, OpenAI, and ChatGPT impact business and software.
How AI, OpenAI, and ChatGPT impact business and software.How AI, OpenAI, and ChatGPT impact business and software.
How AI, OpenAI, and ChatGPT impact business and software.
 
Testing tools and AI - ideas what to try with some tool examples
Testing tools and AI - ideas what to try with some tool examplesTesting tools and AI - ideas what to try with some tool examples
Testing tools and AI - ideas what to try with some tool examples
 
TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024
 
Long journey of Ruby standard library at RubyConf AU 2024
Long journey of Ruby standard library at RubyConf AU 2024Long journey of Ruby standard library at RubyConf AU 2024
Long journey of Ruby standard library at RubyConf AU 2024
 
So einfach geht modernes Roaming fuer Notes und Nomad.pdf
So einfach geht modernes Roaming fuer Notes und Nomad.pdfSo einfach geht modernes Roaming fuer Notes und Nomad.pdf
So einfach geht modernes Roaming fuer Notes und Nomad.pdf
 
Data governance with Unity Catalog Presentation
Data governance with Unity Catalog PresentationData governance with Unity Catalog Presentation
Data governance with Unity Catalog Presentation
 
Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
 
The Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsThe Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and Cons
 
The Future Roadmap for the Composable Data Stack - Wes McKinney - Data Counci...
The Future Roadmap for the Composable Data Stack - Wes McKinney - Data Counci...The Future Roadmap for the Composable Data Stack - Wes McKinney - Data Counci...
The Future Roadmap for the Composable Data Stack - Wes McKinney - Data Counci...
 
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptxPasskey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptx
 
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptxThe Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
 
Decarbonising Buildings: Making a net-zero built environment a reality
Decarbonising Buildings: Making a net-zero built environment a realityDecarbonising Buildings: Making a net-zero built environment a reality
Decarbonising Buildings: Making a net-zero built environment a reality
 
Potential of AI (Generative AI) in Business: Learnings and Insights
Potential of AI (Generative AI) in Business: Learnings and InsightsPotential of AI (Generative AI) in Business: Learnings and Insights
Potential of AI (Generative AI) in Business: Learnings and Insights
 
Unleashing Real-time Insights with ClickHouse_ Navigating the Landscape in 20...
Unleashing Real-time Insights with ClickHouse_ Navigating the Landscape in 20...Unleashing Real-time Insights with ClickHouse_ Navigating the Landscape in 20...
Unleashing Real-time Insights with ClickHouse_ Navigating the Landscape in 20...
 
Enhancing User Experience - Exploring the Latest Features of Tallyman Axis Lo...
Enhancing User Experience - Exploring the Latest Features of Tallyman Axis Lo...Enhancing User Experience - Exploring the Latest Features of Tallyman Axis Lo...
Enhancing User Experience - Exploring the Latest Features of Tallyman Axis Lo...
 
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxUse of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
 
Assure Ecommerce and Retail Operations Uptime with ThousandEyes
Assure Ecommerce and Retail Operations Uptime with ThousandEyesAssure Ecommerce and Retail Operations Uptime with ThousandEyes
Assure Ecommerce and Retail Operations Uptime with ThousandEyes
 
UiPath Community: Communication Mining from Zero to Hero
UiPath Community: Communication Mining from Zero to HeroUiPath Community: Communication Mining from Zero to Hero
UiPath Community: Communication Mining from Zero to Hero
 

Ben Chestnut, unSEXY Presentation

Notas del editor

  1. I’ve got 17 minutes to weird you guys out...\n
  2. \n
  3. wth? No. But then I remembered...unsexy industry. boring industry. \n
  4. \n
  5. \n
  6. \n
  7. \n
  8. \n
  9. we’ve been all over the globe\n
  10. now, i can pay two women to sit next to me. how’d we come so far?\n
  11. \n
  12. \n
  13. \n
  14. so i changed my mind. i’ll come to this unsexy conf and talk about my zen philosophy\n
  15. \n
  16. i guess she was trying to tell me it’d be a little more sexy?\n
  17. just stop. you’ll never get ahead when you’re copying.\n
  18. \n
  19. \n
  20. \n
  21. \n
  22. \n
  23. \n
  24. \n
  25. \n
  26. \n
  27. \n
  28. \n
  29. Find your special weirdness. Doesn’t have to be koo-koo cocoapuffs crazy like me, but something weird. \n
  30. \n
  31. \n
  32. \n
  33. \n
  34. \n
  35. \n
  36. \n
  37. \n
  38. \n
  39. \n
  40. \n
  41. \n
  42. \n
  43. \n
  44. \n
  45. 10k shirts, 2k hats, 1k plushies - 18 minutes. \nEnterprise can’t do shirts. SmallBiz can’t do shirts. \n
  46. Open API (not for small biz, and closed for enterprise)\n
  47. \n
  48. \n
  49. \n
  50. \n
  51. \n
  52. \n
  53. \n
  54. We couldn’t have done freemium before understanding who our audience was.\n
  55. We couldn’t have done freemium before understanding who our audience was.\n
  56. We couldn’t have done freemium before understanding who our audience was.\n
  57. We couldn’t have done freemium before understanding who our audience was.\n
  58. We couldn’t have done freemium before understanding who our audience was.\n
  59. We couldn’t have done freemium before understanding who our audience was.\n
  60. If we didn’t have a strong sense of identity, all those freemium users would’ve killed us.\n
  61. \n
  62. \n
  63. \n
  64. If your creative director \n
  65. \n
  66. \n
  67. \n
  68. \n
  69. \n
  70. \n
  71. “interrupt meetings.”\n
  72. \n
  73. \n
  74. \n