This presentation describes why we should be careful about selecting words

2. Words
Have Power!

3. Words are the
most powerful
weapons in
hands of (wo)men!

4.  Words provide information,
 Words invite action,
 Words motivate,
 Words can also irritate.

5. 1.Same words spoken
to same person
differently will have
different meaning!
2. Same words
spoken to
different persons
same way will
have different
meaning!
3.Same words
spoken to same
person at different
time will have
different meaning!

6.  What you say!
 How you say!
 When you say!
 To who you say!
Be careful about!

7. even a child
doesn’t
believe
your words!
When your
non-verbal
signals
don’t support
your
Words;

8.  Words create emotions!
 Emotions create actions; &
 Emotions keep changing!
Do you know why? Because:

9. body language
55%
Research shows that
Communication is….
7%
38%
55%
Words
Tone
Body Language

10. Various possible meanings of silence
1. The person is reflecting on what he/she heard
2. The person thinks that no response is required
3. The person agrees & intends to act immediately
4. The person agrees but has no intention of acting
5. The person is too angry to speak
6. The person has rejected your view
7. The person is full of revulsion & doesn’t want to speak
8. The person is giving an immediate rebuke
9. The person is stalling
10. The person is depressed
11. The person feels too powerless to respond
12. The person is in a state of shock
13. The person is confused but doesn’t want to show
14. The person is confused but doesn’t know how to ask clarification.

11. by:
Sarwan Singh
Corporate Training │ Personality Development │ Mentoring │ Hand Holding

12. Reach Sarwan Singh at
englishacademybaroda@gmail.com
http://www.facebook.com/TheEnglishAcademyBaroda
@sarwan_singh
(91)88666 80407, (91)97279 19756
http://www.linkedin.com/pub/sarwan-singh/17/722/313
http://singhsarwan.blogspot.com
Ahmedabad Baroda
sarwansingh6644@gmail.com